- Disliked: Staff & service, amenities, property conditions & facilities
I left a bag of just purchased luxury items with the front desk because our room was not ready 20 min prior to check in and we had somewhere to be. I hated to leave my things, but had no choice. The woman at the front desk assured me my things would’ve safe and even kept them behind the desk with her. I came back later and all 5 of the boxes containing luxury items in the bag were opened and rifled through and a Prada wallet was STOLEN. The woman at the front desk said it was a misunderstanding and after an hour managed to get it back. She said housekeeping thought it was left behind and that they could take it home. The story does not make sense as my shopping bag was only there for three hours, they would know that since their staff is limited at this small hotel. I was shaking and felt violated. There was no where else we could stay last minute in our price range. This is unacceptable behavior. BEWARE!