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Sheraton Grand Salzburg

Photo gallery for Sheraton Grand Salzburg

Featured image
Terrace/patio
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains

Overview of Sheraton Grand Salzburg

Sheraton Grand Salzburg

5 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Auerspergstrasse 4, Salzburg, Salzburg, 5020

Explore the area

  • Popular LocationMirabell Palace and Gardens3 min walk
  • Popular LocationSalzburg Residenz Palace17 min walk
  • Popular LocationSalzburg Cathedral17 min walk
  • AirportSalzburg (SZG-W.A. Mozart)9 min drive

Choose dates to view prices

About this area

Salzburg

Located in Salzburg, Sheraton Grand Salzburg is in the city centre and near a metro station. Mozart's Birthplace and Moenchsberg Museum of Modern Art are cultural highlights, and some of the area's notable landmarks include Mirabell Palace and Gardens and Salzburg Cathedral. Looking to enjoy an event or a game while in town? See what's happening at Salzburgarena or Wals Siezenheim Stadium. Enjoy the area's slopes with cross-country skiing and ski equipment hire shops, and don't miss out on the snowshoeing and sledging. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Mirabell Palace and Gardens - 3 min walk
  • Salzburg Baroque Museum - 5 min walk
  • Mozarteum University of Salzburg - 6 min walk
  • Salzburg Residenz Palace - 17 min walk
  • Salzburg Cathedral - 17 min walk

Getting around

  • Salzburg Aigen S-Bahn - 7 min drive
  • Salzburg Mülln-Altstadt Station - 8 min walk
  • Salzburg (SZG-W.A. Mozart) - 9 min drive

Restaurants

  • Restaurant Mirabell — 1 min walk
  • Restaurant taste.it — 1 min walk
  • My Indigo Kongresshaus - 2 min walk
  • Cup&Cino - 3 min walk
  • Asia Kitchen - 3 min walk

About this property

Sheraton Grand Salzburg

Luxury Salzburg hotel in City Centre Salzburg, near Mirabell Palace and Gardens
Along with 2 restaurants, this smoke-free hotel has a health club and a bar/lounge. WiFi in public areas is free. Additionally, a coffee shop/café, a snack bar/deli and a 24-hour business centre are on-site. All 168 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Sheraton Grand Salzburg offers 168 forms of accommodation with laptop-compatible safes and complimentary bottles of water. Beds feature premium bedding. 100-cm Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

This Salzburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include massages.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi, Wired Internet (EUR 10 per stay)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 19.00 per day)
  • Valet parking on site (EUR 19 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service
  • Ski shuttle nearby

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: EUR 25 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Art gallery
  • Designer shops
  • Health club
  • Shopping
  • Spa services

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Lockers available
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Dutch
  • English
  • French (Sign language)
  • German
  • Japanese
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (3552 square feet)
  • Meeting rooms 4

Outdoors

  • Garden
  • Terrace

Spa

  • Massages
  • Massage/treatment rooms
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar in bath
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Sign language-capable staff
  • Step-free path to entrance
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Couples dining
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 100-cm flat-screen TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 20 per pet, per night
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 25.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: EUR 25 per person (approximately)
  • Fee for in-room wired Internet: EUR 10 per stay (rates may vary)
  • Airport shuttle fee: EUR 75 per vehicle
  • Self-parking fee: EUR 19.00 per day
  • Valet parking fee: EUR 19 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Sheraton Salzburg
Salzburg Sheraton
Salzburg Sheraton Hotel
Sheraton Hotel Salzburg
Sheraton Salzburg
Sheraton Salzburg Hotel
Sheraton Salzburg Hotel Salzburg
Sheraton Grand Salzburg Hotel
Sheraton Grand Salzburg Hotel
Sheraton Grand Salzburg Salzburg
Sheraton Grand Salzburg Hotel Salzburg

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 317 out of 548 reviews
5 - Excellent 58%
Rating 4 - Good. 169 out of 548 reviews
4 - Good 31%
Rating 3 - Okay. 43 out of 548 reviews
3 - Okay 8%
Rating 2 - Poor. 11 out of 548 reviews
2 - Poor 2%
Rating 1 - Terrible. 8 out of 548 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel near everything. Easy walk to train station. Very nice staff. However, upon check in, I found desserts in my room—a welcome gift from the hotel. I started to eat them and found mold in one of them. I wish they had on-demand movies in English.
Stayed 2 nights in Sep 2021

5/5 Excellent

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
very friendly staff, room size @ quick response
Stayed 3 nights in Aug 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We liked the location of the hotel. Breakfast quality was good, but variety was less than what we usually used to from 5* hotels.
Stayed 1 night in Jun 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

3/5 Okay

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2020