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Overview of Mercure Salzburg City

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Guest reviews

4.0/5 Very Good
951 reviews
Guests rated this property 4.2/5 for cleanliness.

Amenities

  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Restaurant

Map

Highlights

Popular LocationMirabell Palace and Gardens11 min walk
Popular LocationMozarteum University of Salzburg11 min walk
RestaurantIstanbul-Athen9 min drive
RestaurantJimmys Kebaphaus9 min drive
AirportSalzburg (SZG-W.A. Mozart)18 min drive

Choose dates to view prices

  • Superior Double Room, 1 Double Bed

    Room amenities

    • Sleeps 2
    • 1 Double Bed
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  • Standard Twin Room, 1 Single Bed

    Room amenities

    • Sleeps 2
    • 1 Single Bed
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  • Deluxe Room, 1 King Bed

    Room amenities

    • Sleeps 2
    • 1 King Bed
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About this area

Salzburg

Located in Salzburg's Schallmoos neighbourhood, Mercure Salzburg City is near a train station. Mozart's Birthplace and Hangar-7 are cultural highlights, and some of the area's notable landmarks include Mirabell Palace and Gardens and Salzburg Cathedral. Looking to enjoy an event or a game while in town? See what's happening at Salzburgarena or Wals Siezenheim Stadium.

Visit our Salzburg travel guide
Map
Popular Location

What's nearby

  • Mirabell Palace and Gardens - 11 min walk
  • Mozarteum University of Salzburg - 11 min walk
  • Mirabell Gardens - 12 min walk
  • Mozart's Birthplace - 17 min walk
  • Mozartplatz Square - 19 min walk

Getting around

  • Salzburg Central Station - 11 min walk
  • Freilassing-Hofham S-Bahn - 12 min drive
  • Salzburg (SZG-W.A. Mozart) - 18 min drive

Restaurants

  • Istanbul-Athen - 9 min drive
  • Jimmys Kebaphaus - 9 min drive
  • Bäckerei Unterreiner - 9 min drive
  • Der Schmuggler - 9 min drive
  • Hotel Gasthof Weißbräu - 9 min drive

About this property

Mercure Salzburg City

4-star Salzburg hotel in Schallmoos, near Mirabell Palace and Gardens
Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, a business centre, conference space and dry cleaning are on-site. All 121 rooms offer free WiFi, room service (during limited hours) and flat-screen TVs with cable channels. Other amenities available to guests include coffee/tea makers, hairdryers and safes.
Mercure Salzburg City offers 121 forms of accommodation with a safe and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.
This Salzburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking: EUR 13.00 per day
Limited parking spaces
Parking height restrictions apply

Food and drink

Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: EUR 17 for adults and EUR 8 for children
1 restaurant
1 bar
Room service available

Family friendly

Dry-cleaning service

Conveniences

Lift
Free newspapers in reception

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Luggage storage
Multilingual staff
Tour/ticket assistance

Languages spoken

English
German

Business services

5 meeting rooms
Business centre
Computer station
Conference space (2842 square feet)

Outdoors

Garden
Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Roll-in shower
Well-lit path to entrance
Wheelchair-accessible business centre
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

More

Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Hypo-allergenic bedding

Bathroom

Free toiletries
Hairdryer

Entertainment

TV channels
Flat-screen TV

Food and drink

Coffee/tea maker

More

Desk
Phone
Safe

Policies

Check-in

Check-in between 3:00 PM and 11:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per day
1 per room
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.55 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 17 for adults and EUR 8 for children (approximately)
  • Self-parking fee: EUR 13.00 per day
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 39 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitiser.
  • Personal protective equipment, including masks, will be available to guests.
  • For traveller safety, social distancing measures are in place and staff at the property wear personal protective equipment.
  • The property affirms that it follows sanitisation practices of Bureau Veritas (Accor Hotels) guidelines.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Only registered guests are allowed in the guestrooms
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Mercure Salzburg City Hotel
Mercure Salzburg City
Mercure Salzburg City Hotel Salzburg
Accor Salzburg City
Mercure Salzburg City Hotel
Mercure Salzburg City Salzburg
Mercure Salzburg City Hotel Salzburg

Frequently asked questions

Can I cancel my reservation for free at Mercure Salzburg City and receive a full refund?
Yes, Mercure Salzburg City offers free cancellation on select room rates, because flexibility matters! Please refer to Mercure Salzburg City cancellation policy on our site for more details about any exclusions or requirements.
Is this property pet-friendly?
Yes, this hotel allows pets (limit 1 per room). There's a fee of EUR 10 per pet, per day.
How much is parking at Mercure Salzburg City?
Self-parking is available for EUR 13.00 per day. Limited spots are available.
What time is check-in at this property?
Check-in is from 3:00 PM to 11:00 PM. Early check-in is available for a fee of EUR 30 (subject to availability).
What time is check-out at this hotel?
Checkout is at noon. Late checkout is available for EUR 39 (subject to availability).
Where is Mercure Salzburg City located?
Located in Schallmoos, this hotel is within a 15-minute walk of Linzer Gasse and Mirabell Palace and Gardens. Mozart's Birthplace and Salzburg Cathedral are also within 1 mile (2 km). Salzburg Central Station is 11 minutes by foot and Salzburg Gnigl Station is 16 minutes.

Guest reviews

4.0
Very Good
5 - Excellent
277
4 - Good
448
3 - Okay
160
2 - Mediocre
50
1 - Poor
16
4.2
Cleanliness
4.1
Service and Staff
3.9
Amenities
4.0
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Feb 2020

2/5

  • Disliked: Staff & service

Use the Holiday Inn

Average Mercure, needs some attention. Service extremely poor and somewhat rude.

Stayed 1 night in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Dec 2019

4/5 Good

  • Liked: Cleanliness, staff & service

Provided just what we needed

Good location, only a 10minute walk from town and in a nice quiet spot. Hotel a bit dated but clean. If I was being picky the only things that brought the ratings down were that we had single beds rather than a double and the lighting is quite low. Having a bath was a great bonus after a couple of days of heavy duty walking.

Stayed 2 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Dec 2019