Exterior

Reviews of Sheraton Salt Lake City Hotel

4 out of 5
Sheraton Salt Lake City Hotel
150 W 500 S, Salt Lake City, UT

Reviews

8.2

Very good

Rating 10 - Excellent. 522 out of 1006 reviews" "
Rating 8 - Good. 249 out of 1006 reviews" "
Rating 6 - Okay. 105 out of 1006 reviews" "
Rating 4 - Poor. 58 out of 1006 reviews" "
Rating 2 - Terrible. 72 out of 1006 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Easy walking access to great restaurant.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jeff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
$15 for overnight parking in the property’s own parking lot is ridiculous.
Stayed 1 night in Mar 2024

10/10 Excellent

LUIZA

Liked: Amenities
Clean
Stayed 2 nights in Mar 2024

6/10 Okay

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It's clean and nice, but I didn't see anything about getting charged extra for parking. Pretty frustrating. Obviously if you are staying you more than likely have a car that needs parked.
Stayed 1 night in Feb 2024

10/10 Excellent

Celeste

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great downtown location.
Stayed 1 night in Feb 2024

10/10 Excellent

Tobi

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Mabounou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it definitely recommend
Stayed 1 night in Jan 2024

6/10 Okay

Citlaly

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Excellent breakfast, clean rooms and convenient location. Will visit again.
Stayed 2 nights in Jan 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not impressed with having to pay for parking. It isn’t gated or patrolled by security, what are we paying for?
Stayed 1 night in Dec 2023

10/10 Excellent

Clint

Stayed 1 night in Dec 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Christie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2023

2/10 Terrible

Jerry

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
My wife and I are in our eighties. There were no porters to help with luggage. Our rooms were about a block from the front desk. The heater didn't work in our room. The food in the dining room was worse than fast food. A beautiful hotel in downtown Salt Lake with amenities of Motel Six.
Stayed 1 night in Nov 2023

8/10 Good

Rilee

It was a good stay
Stayed 1 night in Oct 2023

2/10 Terrible

Dayna

Stayed 1 night in Oct 2023

10/10 Excellent

Keily, Rock Springs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good service and peaceful
Stayed 1 night in Sep 2023

8/10 Good

Daryl A.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and safe.
Stayed 2 nights in Oct 2023

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Very comfortable stay. Check-in experience was very pleasant and quick. Furnishings well done. Convenient to many things to see and do with access to the freeway.
Stayed 2 nights in Oct 2023

10/10 Excellent

Bibek

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property in the heart of city. Amazing staff and extremely helpful. Overall an outstanding experience and customer service.
Stayed 4 nights in Sep 2023

2/10 Terrible

Robin

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed one night while father was at Huntsman. Legs got bitten horribly by bed bugs.
Stayed 1 night in Sep 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very nice stay, front desk gave me a room close to the pool after I told her I chose the hotel for the outdoor pool. The store was nice to buy items, the bar was nice. I do wish there was a microwave to heat up food. And I did love laying out at the pool, again the reason I chose it, but the water was FREEZING!
Stayed 2 nights in Sep 2023

8/10 Good

Christine

Travelled with family
Liked: Cleanliness
Close to different activities around Salt Lake City Downtown.
Stayed 3 nights in Sep 2023

2/10 Terrible

Erion

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Cheyenna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Room was clean and nice. We walked around downtown salt lake and had a great time!
Stayed 1 night in Sep 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel! Poor breakfast.
We had a great stay! I highly recommend choosing the premium option, we loved the view and the balcony. Hotel/room was clean and staff very friendly. We ended up getting access to the "Club Lounge"; free breakfast and cocktail hour. We only went once for breakfast, food options were limited but there was coffee, tea, bottled drinks, and soda. The breakfast at the lobby restaurant is a rip off; I was expecting an actual restaurant experience but it was $20 each for continental breakfast. There was a hair in the eggs my husband ordered. The waitress was really nice and comped the meal. I would still recommend this hotel, the room and view was great, the location is perfect for downtown, near airport, and freeway, and every staff member was top notch.
Stayed 2 nights in Sep 2023

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Good swimming pool, but needs a poolside bar.
Stayed 8 nights in Aug 2023

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and gym available 24 hrs
Stayed 2 nights in Aug 2023

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great day the only thing I do not like you said it did not have a laundry facility and also you have to pay for breakfast as much as many as you spend the night to stay there those two things should be demand for the hotel
Stayed 1 night in Aug 2023

10/10 Excellent

dima

Stayed 2 nights in Aug 2023

10/10 Excellent

Derric

Stayed 1 night in Aug 2023

10/10 Excellent

Alva, Fabreville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Not a good experience
A couple of things that were quite disappointing: the room had a very intense smell of mold or feet - it was a bit alarming as I entered room 307. The hall was pleasant therefore the contrast was evident. I should have asked to change room but I arrived later at night and was very tired. It seems that the window was never opened, the air was stagnant. The bed was not comfortable, very soft, pillows too big. I realize traveling and sleeping in beds other than yours is never the same but I sometimes find quite firm and comfortable mattresses. This was a torture - I put a pillow underneath the mattress to help with the sagging, still not a good sleep. The room was clean overall and the staff is friendly and kind. Easy booking, easy check in/out.
Stayed 2 nights in Aug 2023

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty hotel.
Stayed 1 night in Aug 2023

8/10 Good

Ariel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 1 night in Aug 2023

6/10 Okay

Danielle

Liked: Cleanliness, staff & service
Coffee maker was missing a part to function and one of the facet handles and water supply was broken.
Stayed 2 nights in Aug 2023

2/10 Terrible

Zaina

Stayed 1 night in Aug 2023

6/10 Okay

Violet

Travelled with family, Travelled with family and small children
Liked: Amenities
Dinning was very convenient, once was a very beautiful property could use some upgrades, I’m a supervisor for a hospital cleaning crew so Cleanliness could also use some upgrading, we found hair in our bathroom and dust behind the tv Our A.c was hard to adjust it was not tuning on with the thermostat settings, pool was very nice and I loved the outdoor fire pit
Stayed 2 nights in Aug 2023

8/10 Good

Karlo

Liked: Cleanliness, staff & service, amenities
Finishes/furnishings for the rooms are a bit outdated but okay.
Stayed 3 nights in Aug 2023

6/10 Okay

James

Stayed 3 nights in Aug 2023

10/10 Excellent

Paul

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Oguz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, amenities were in perfect condition. Close enough to downtown that everything is 10 minutes of walking distance. I would definitely stay there again.
Stayed 2 nights in Aug 2023

10/10 Excellent

Cade

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 stars!!
Staff is amazing. I will stay there everytime.
Stayed 1 night in Aug 2023

10/10 Excellent

laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot downtown SLC
We loved it! Every room has a balcony. Great gift shop downstairs. Dog friendly. They have a Starbucks. Huge TV. Walkable to everything downtown. Would definitely stay again
View from our room balcony
View from our room balcony
Stayed 1 night in Aug 2023

2/10 Terrible

BRIAN

Stayed 1 night in Aug 2023

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. A/C blasts and hot water works well. Bathrooms are great. Convenient location
Stayed 3 nights in Jul 2023

4/10 Poor

Christopher

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Not Impressed One Bit
Hotel room was hot (78 degrees) when we checked in at approx. 9pm. We set AC at 68 degrees and the room never cooled down past 77 degrees. Made for a horrible night of sleep and had to be on the road by 4am. Plus the hotel charges to park a car while you stay there! Definitely not impressed for the rate.
Stayed 1 night in Jul 2023