There are some wonderful things about this property= the location (close to freeways, quiet spot, proximity to ski resorts), the hot tub, the foosball table and games for the kids, the giant TV, laundry on site, plenty of space for a family of four. The negatives for me= the unit itself could use a good thorough clean and tune-up. There were spiderwebs in the garland, filthy baseboards, squeaky doors, the washing machine drum is quite small and could only handle small loads. The air conditioning situation really needs to be addressed because it was so hot in the middle of July and we were only allowed to keep the thermostat at 71 degrees. Given the multiple-floor structure of this unit, the upper rooms just were never cool enough, despite the portable fan unit, which didn't offer much relief and took some maintenance on our part. We were also asked to turn the fans off and thermostat up anytime we left the unit, which made the unit take that much longer to cool down upon our returns in the evenings. So, I feel like there either needs to be better and multiple portable A/C units that actually work, or an updated AC that can handle the turning down of the thermostat. Probably both because of the layout. We also had an internet issue upon arrival but it was taken care of within 24 hours. We could have used more toilet paper- we had booked about a week there and I wished the owner had supplied enough for that time as a courtesy. We also could have used some dryer sheets so we could properly do the laundry the owner asked us to do. All in all, not a terrible experience, but I feel that there is room for improvement.