Dining

Reviews of Hampton Inn Salt Lake City - Downtown

2.5 out of 5
Hampton Inn Salt Lake City - Downtown
425 S 300 W, Salt Lake City, UT

Reviews

9.4

Exceptional

Rating 10 - Excellent. 705 out of 1008 reviews" "
Rating 8 - Good. 245 out of 1008 reviews" "
Rating 6 - Okay. 31 out of 1008 reviews" "
Rating 4 - Poor. 20 out of 1008 reviews" "
Rating 2 - Terrible. 7 out of 1008 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jameson, Calgary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area to stay close to everything.
Stayed 1 night in Mar 2024

10/10 Excellent

Robert, Oro Valley

Liked: Cleanliness, staff & service, property conditions & facilities
If you’re conducting business downtown- it’s close enough to walk or a short walk to the tram which can easily expand your ability to travel without a car.
Stayed 4 nights in Mar 2024
Response from Marci J on 24 Mar 2024
Robert, thanks for recommending our hotel for other business travelers. Whether you're in downtown Salt Lake City for business or pleasure, our location can't be beat. We hope we can serve you again.

10/10 Excellent

Maley

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay the room, pool area everything was very clean. The staff and breakfast was great too!
Stayed 1 night in Mar 2024
Response from Marci J on 24 Mar 2024
Maley, thank you so much for letting us know you enjoyed your stay at our hotel. We're glad the room pool, our team and breakfast were great. We hope to serve you again soon.

10/10 Excellent

Josh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk guy was super friendly and
Stayed 1 night in Mar 2024
Response from Marci J on 24 Mar 2024
Josh, thank you for taking the time to share your experience at our home. We're glad our front desk team member was friendly and welcoming. We hope we can welcome you back again in the near future.

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
good value for money
Stayed 4 nights in Mar 2024
Response from Marci J on 24 Mar 2024
Christine, thank you for choosing to stay with us and for letting us and others know it's a good value for the money. We hope we can serve you again in the near future.

8/10 Good

Ann

Travelled with family
Food is always less than desire able. Hotel was decent.
Stayed 1 night in Feb 2024
Response from Marci J on 3 Mar 2024
Ann, thank you so much for choosing to stay with us. We're sorry out complimentary breakfast wasn't to your expectations. We'll share this with the team. We hope we can serve you again.

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel rooms and common area were very clean. This hotel also had caffeine free herbal tea in the lobby which we enjoyed. We had a small issue / question about our television, and a staff member very promptly came and helped us.
Stayed 4 nights in Feb 2024
Response from Marci J on 3 Mar 2024
Janet, thank you for leaving your feedback and for letting us know how we did. We enjoyed serving you and hope we can welcome you back again for another wonderful stay.

10/10 Excellent

Genene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, would stay here again.
Stayed 1 night in Feb 2024
Response from Marci J on 3 Mar 2024
Genene, we're glad your stay with us was nice. We're honored when we know our guests would choose to stay with us again so thank you for sharing. We can't wait for that next visit.

10/10 Excellent

Paul, Corryton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Near everything in Salt Lake City.
Stayed 3 nights in Feb 2024
Response from Marci J on 26 Feb 2024
Paul, we're delighted you had a great stay with us in our downtown Salt Lake City hotel. We hope we can welcome you back again soon for another amazing experience.

10/10 Excellent

Renato

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and clean room.
Stayed 1 night in Feb 2024
Response from Marci J on 26 Feb 2024
Renato, thank you so much for allowing us to serve you. We're glad you enjoyed an excellent experience and appreciated the clean room. We hope we can serve you again in the near future.

10/10 Excellent

Farrah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 2 nights in Jan 2024
Response from Marci J on 26 Feb 2024
Farrah, thank you for letting us know you had a great stay with us. We're thrilled you took the time to recommend us to others. We can't wait for that next visit.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Marci J on 26 Feb 2024
James, thank you so much for choosing to stay with us and for rating your stay. We hope we can welcome you back again soon. All our best!

8/10 Good

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Feb 2024
Response from Marci J on 16 Feb 2024
Jodi, we're appreciative of your review and are glad the location of our hotel worked well for you. If there's anything we might do to improve your next visit, please reach out while you're here. All our best!

10/10 Excellent

hailey, idaho falls

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nowhere right by to eat quick, was accosted by numerous homless and drunk citizens at the gas station across the street. Scary!
Stayed 1 night in Feb 2024
Response from Marci J on 16 Feb 2024
Hailey, thank you so much for choosing to stay with us. We're appreciative! We're sorry you were approached by homeless and others in the area. We continue to work with the city to approach any issues in the downtown Salt Lake City area. We hope you'll stay with us again.

10/10 Excellent

Adriana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love how clean and updated it all was. I was very impressed. The staff was very sweet and attentive as well.
Stayed 2 nights in Jan 2024
Response from Marci J on 4 Feb 2024
Adriana, thank you so much for sharing your review and feedback with us and others. We aim to impress all of our guests so thank you for being one of them. It would be our honor to serve you again in the near future. All our best!

10/10 Excellent

Jason

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
.
Stayed 1 night in Feb 2024
Response from Marci J on 16 Feb 2024
Jason, thank you so much for rating your stay and for recommending our downtown Salt Lake City hotel. We hope we can welcome you back again soon.

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and easy to navigate. Parking was free! Breakfast was good. Staff was friendly. Location was convenient.
Stayed 1 night in Dec 2023
Response from Marci J on 4 Feb 2024
Deborah, thank you so much for allowing us to serve you in our downtown Salt Lake City hotel. Whether you were here for business or pleasure, we hope we can welcome you back again soon.

10/10 Excellent

MARK, KENT

Liked: Cleanliness, staff & service, property conditions & facilities
Caffee Molise was some of the best Italian food I've ever had. Recommend it, as your staff did, from the front desk.
Stayed 1 night in Jan 2024
Response from Marci J on 27 Jan 2024
Mark, thank you for sharing your feedback about the recommendation from our team for Cafee Molise. We're glad you enjoyed it. :) We hope we can serve you again soon.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient. Always a good stay at Hampton!
Stayed 1 night in Jan 2024
Response from Marci J on 18 Jan 2024
Linda, thanks for your loyalty to Hampton Inn. We're so glad we got to serve you and hope we can welcome you back again soon. All our best!

2/10 Terrible

dan, Jerome

Stayed 1 night in Jan 2024
Response from Marci J on 4 Feb 2024
Dan, thank you for sharing your rating. We're disappointed to see that it wasn't better as we aim to provide an excellent experience to all of our guests. Without feedback, it's difficult to look at what needs to be improved. Can you kindly share more information with us? We hope to hear from you!

10/10 Excellent

Andrea

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So impressed. We stopped here on a family road trip for the night and not only was every staff member we encountered so kind and helpful but the hotel itself was so clean and nice. The beds were incredibly comfortable and the breakfast had so many options to choose from. Would stay here every time we come back to Salt Lake.
Stayed 1 night in Jan 2024
Response from Marci J on 18 Jan 2024
Andrea, we're honored by your comments and are excited to share them with the team. We're glad you also stopped here on your family road trip and hope that next visit to Salt Lake will be here soon! Happy New Year!

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well stocked room. Easy and free parking. Pleasant staff. Breakfast 6-10.
Stayed 1 night in Dec 2023
Response from Marci J on 8 Jan 2024
Deborah, thanks for recommending our hotel with some helpful feedback for others. We can't thank you enough and hope we can welcome you back again soon for another amazing experience in downtown Salt Lake City.

10/10 Excellent

Eun Young

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Marci J on 4 Feb 2024
Eun, thank you kindly for sharing your rating and for recommending our hotel to others. We can't thank you enough and hope we can serve you again in the near future. Have a great week!

10/10 Excellent

Laura, ORANGE

Stayed 2 nights in Dec 2023
Response from Marci J on 31 Dec 2023
Laura, many thanks for sharing your 5* rating. We're glad you enjoyed your experience at our hotel and can recommend us to others. We hope this new year brings you health, happiness and another visit our way.

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, room comfort
Solid
Good clean, comfortable stay. Really good value for money, great location.
Stayed 2 nights in Dec 2023
Response from Marci J on 31 Dec 2023
charles, thank you for letting us know you enjoyed a clean, comfortable visit at our hotel. We enjoyed serving you and hope this new year brings another visit our way.

10/10 Excellent

mahat

Liked: Property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Marci J on 31 Dec 2023
Mahat, thank you so much for sharing your rating and recommending our hotel. We hope we can welcome you back again during 2024. Happy New Year!

10/10 Excellent

Joan

Stayed 1 night in Oct 2023
Response from Marci J on 31 Dec 2023
Joan, many thanks for sharing your rating and recommending our hotel. We can't thank you enough and hope we can welcome you back again soon.

10/10 Excellent

Melody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and property was very comfortable.
Stayed 1 night in Nov 2023
Response from Marci J on 13 Dec 2023
Melody, we're delighted you enjoyed your stay with us. We enjoyed serving you and hope we can welcome you back again soon for another comfortable stay.

10/10 Excellent

Marivi

Stayed 5 nights in Nov 2023
Response from Marci J on 13 Dec 2023
Marivi, thank you for rating your stay and for recommending our hotel to others. We hope that next visit is just around the corner. All our best!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Property was very clean. Staff was very helpful, kind and professional.
Stayed 1 night in Nov 2023
Response from Marci J on 13 Dec 2023
Michael, thank you so much for allowing us to serve you while visiting downtown Salt Lake City. We enjoyed serving you and hope we get to do so again soon.

10/10 Excellent

Julia, Brewster

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were friendly, kind, and helpful.
Stayed 2 nights in Nov 2023
Response from Marci J on 13 Dec 2023
Julia, thank you so much for letting us serve you during your recent visit. We hope we can welcome you back again soon.

10/10 Excellent

Richard

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazingly helpful. Hotel was clean.
Stayed 3 nights in Nov 2023
Response from Marci J on 13 Dec 2023
Richard, thank you so much for choosing to stay with us. We hope we get to serve you again in the near future.

10/10 Excellent

Emily

Stayed 2 nights in Nov 2023
Response from Marci J on 31 Dec 2023
Happy New Year, Emily! Thank you for staying with us and rating your stay. We enjoyed serving you and hope we can welcome you back again soon.

10/10 Excellent

Pradeep

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay and service were fabulous.
Stayed 1 night in Nov 2023
Response from Marci J on 26 Nov 2023
Pradeep, we're delighted you had a fabulous stay with us. We enjoyed serving you and can't wait to welcome you back again.

10/10 Excellent

Kimberley

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m so thankful we stumbled upon this property. We stayed here the night before my surgery and a sparkling clean room was really my only requirement. We’ve had some bad luck finding super clean rooms in SLC, except for when we’ve sprung for The Grand or Little America. You shouldn’t have to shell out that much money for a clean room, so this place was such a pleasant surprise. Everything is updated, there are nice touches like complimentary coffee, hot cocoa and tea, the furnishings are modern and the staff we encountered were friendly. The beds were very comfortable as well. Will stay here again.
Response from Marci J on 26 Nov 2023
Kimberley, we're glad you stumbled onto our property as well. Thank YOU so much for sharing and for allowing us to serve you prior to your surgery. It's the little things that add up to big experiences. We hope we can welcome you back again soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Marci J on 19 Nov 2023
Hello and thank you for sharing your rating. We're glad it was great and that you could share it with others. We hope you'll be back our way again soon.

6/10 Okay

Kimberly A

Liked: Cleanliness
There were no gluten-free bread options at breakfast and the decaf coffee was cold to luke warm each day i was there.
Stayed 3 nights in Nov 2023
Response from Sherri -General Manager on 16 Nov 2023
Thank you for taking the time to share your feedback with us. We apologize for the inconvenience regarding the lack of gluten-free bread options at breakfast and the temperature issue with the decaf coffee. Your comments are valuable, and we’ll certainly address these concerns to enhance the overall guest experience. Typically we do have gluten free bread available upon request. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved stay.

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities
staff was great! would be nice if posted pool closures in advance
Stayed 3 nights in Oct 2023
Response from Marci J on 8 Nov 2023
Peggy, thank you for letting us know our team served you well! They are great and are focused on the guest experience. We apologize with the pool closure. Great feedback! We hope we can welcome you back again soon.

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel service I have ever experienced
This was our third visit to SLC and our first time staying at the Hampton Inn SLC. We wish we would have stayed here the other two times as well! From the friendly service, to everything in the hotel being clean and to the highest standards, we couldn't have asked for a better stay there. All the staff we friendly, welcoming, and helpful. The property was clean, and the room was modern and had many features to make our stay even better. Location is great as well, close to freeways and restaurants. Great public park less than a block away. Free parking was a big perk as well! I utilized the pool and fitness center, and they were always clean. The free breakfast was wonderful as well and offered many choices from eggs, sausage, potatoes, waffles, fruits, breads, and pastries. I would give this place 5 stars out of 5 as there was nothing I felt that could have been better. I would recommend this place to anyone staying in Downton SCL and plan to stay here again the next time I visit.
Stayed 3 nights in Oct 2023
Response from Marci J on 8 Nov 2023
Gabriel, we're so grateful for your thoughtful feedback. Thank you for sharing and for letting others know what to expect when they choose to stay with us. We can't thank you enough for the recommendation and hope that next visit to downtown Salt Lake City is just around the corner. We can't wait to serve you again. Have a great day!

10/10 Excellent

Allister

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, staff were nice, rooms clean, ample free parking, toiletries screwed to wall as is so often the case these days, great shower. Help yourself coffee in the foyer, included breakfast plenty of choice. The hot food choice for breakfast changes daily. Small shop on site with the usual array of ready meals and drinks and a microwave. Couple of fast food type eateries couple of blocks away which had nice food mex and bbq for those that wish to venture out Its a downtown hotel which is a 10 minute walk to the centre shops which we did during daylight never once did we feel unsafe
Stayed 3 nights in Oct 2023
Response from Marci J on 8 Nov 2023
Allister, thank you so much for your kind feedback and for sharing some helpful information to others who may be interested in staying with us. We enjoyed serving you and hope we can welcome you back again soon.

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Marci J on 8 Nov 2023
Elizabeth, thank you so much for rating your stay and recommending our hotel to others. We hope we get the pleasure of serving you again soon.

10/10 Excellent

Lora, Parma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very clean rooms.
Stayed 1 night in Oct 2023
Response from Marci J on 8 Nov 2023
Lora, we're glad you enjoyed the service of our team and our clean rooms. We work hard to make both of these priorities. We hope we get to serve you again soon.

10/10 Excellent

Deymy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here was great
Stayed 2 nights in Oct 2023
Response from Marci J on 8 Nov 2023
Deymy, thank so much for rating your stay and for recommending our hotel to others. We hope your travels bring you back to downtown Salt Lake City and our hotel soon.

8/10 Good

Shiree

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2023
Response from Marci J on 8 Nov 2023
Shiree, thanks for rating your stay. If we can do anything else to earn that extra star when you visit again, please reach out while you're here and let us know. Have a great day!

10/10 Excellent

Monique

Stayed 1 night in Oct 2023
Response from Marci J on 19 Nov 2023
Monique, thank you for choosing to stay with us while visiting downtown Salt Lake City. We hope we get to serve you again soon for another amazing visit.

8/10 Good

zhengyu

Stayed 1 night in Oct 2023
Response from Marci J on 19 Nov 2023
Zhengyu, thanks so much for taking your time to share your rating. If there's anything we might do to earn that extra star when you visit again, please reach out. Have a great day!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Marci J on 8 Nov 2023
Jennifer, we're honored by your rating and are glad you enjoyed your visit with us. We hope we can welcome you back again soon. All our best!

10/10 Excellent

Sylvain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More than 2.5 stars for sure
Loved it! Staff were nice and the hotel was clean.
Stayed 1 night in Oct 2023
Response from Marci J on 8 Nov 2023
Sylvain, we loved serving you! Thank you for sharing and for recommending our hotel to others. We hope that next visit will be here soon. Have a great day!

8/10 Good

Ramon, Las Vegas

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Great hotel. The area not so bad but not the great
Stayed 1 night in Oct 2023
Response from Marci J on 8 Nov 2023
Ramon, thank you for letting us know you enjoyed our hotel. We hope we can serve you again soon.

10/10 Excellent

Wilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Marci J on 15 Oct 2023
Hi Wilson, thank you for sharing your rating and for letting us know you enjoyed your stay with us. We can't thank you enough and hope that next visit will be here soon. Have a great day!