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Reviews of Grand Estancia

4 out of 5
Grand Estancia
349/3,Bangalore bye-pass road, Narasothipatty, Salem, Tamil Nadu

Reviews

7.4

Good

Rating 10 - Excellent. 8 out of 30 reviews" "
Rating 8 - Good. 10 out of 30 reviews" "
Rating 6 - Okay. 8 out of 30 reviews" "
Rating 4 - Poor. 2 out of 30 reviews" "
Rating 2 - Terrible. 2 out of 30 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

7.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Bhakthavatsalam

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom was dirty, no hot water and the water wasnt draining properly in the shower
Stayed 1 night in Dec 2021

8/10 Good

P

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good business hotel
Was a decent business hotel
Stayed 1 night in Apr 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Bathroom was not clean. Room service was not prompt. Hotel location is good
Stayed 1 night in Mar 2021

6/10 Okay

Verified traveller

Travelled with family, Travelled with family and small children, Business traveller
Liked: Staff & service, amenities
Friendly Staffs, Breakfast was busy, We couldn't get a table and Restaurant Staff cannot provide a table or help us with water and food from the Kitchen as they were overwhelmed. The Bathroom Curtains were really dirty and We had to ask for Bath Rug and Face Towels. Water was flowing in the basement, i had to wade through it for parking. Moved to Radisson for the next 3 days of my stay.
Stayed 2 nights in Jan 2021

4/10 Poor

Prashanth, Raleigh, NC

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Worn out hotel with Bad Service Staff didn't seem to care much at all (and incompetent too). Everything was so slow, food orders/ other requests were mixed up whether be it at front desk or in-room service or at restaurant. Both Rooms we booked didn't have towels, had to contact front desk 4 times and finally someone at room service sent out towels when we tried different number. Bathrooms were dirty, wanted to take photos. Definitely would not stay here considering other hotels in salem.
Stayed 1 night in Jan 2021

6/10 Okay

Abdul Latiff

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2020

6/10 Okay

FrequentTravelr

Disliked: Staff & service, amenities, property conditions & facilities
Wifi issues and took 6 hrs to address and change rooms
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2019

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keep Change on Hand, Please!
All good except that front desk never has change?
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and good service. Thank you for your service
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property started experiencing wear and tear. I guess, in the beginning it would have been a great hotel. After 8 years, i see that it is hit with wear and tear at all the places. They need to start renovating soon. Being the business hotel, internet access is excellent -
Stayed 1 night in May 2019

2/10 Terrible

Kanakasundaram

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheating
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Stayed 1 night in Mar 2019

6/10 Okay

Rohan

Liked: Staff & service, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Ramesh, Coimbatore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Estancia
Good hotel. Comfortable stay. Clean rooms.
Stayed 1 night in Sep 2018
Response from Chris on 11 Oct 2018
Beloved Guest, Greetings of the Day! Thank you so much for sharing your feedback here at EXPEDIA and we are eager to welcome you back again at GRAND ESTANCIA, Salem!

6/10 Okay

Govindarajan

Liked: Room comfort
Disliked: Cleanliness
Below Average Facility
Although the room was comfortable some of the electrical units did not work.
Stayed 1 night in Nov 2017
Dear Govindarajan, We Are truly disappointed to read about your experience with us. At the outset, please accept our sincere apologies for not fulfilling your expectations during your recent stay at Grand Estancia. We value the patronage of each guest, but under the circumstances, we appear to have fallen in our standards of service. It is quite apparent that we were unable to satisfy your basic expectations. We hope we have not lost too much credibility and you will forgive us. We once again assure you that on your next visit to Grand Estancia, you will notice a marked change and improvement. All the issues highlighted have been strictly taken up with the team for improvement. We look forward to welcoming you back soon for a truly personalized stay with us. Warm Regards, Sr Front Office Manager

10/10 Excellent

Connock, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly Surprised
The hotel was great value for money though they were doing some slight renovations, they didn't affect my stay whatsoever. The restaurant was nice if a little pricey for the breakfast buffet. The room was faultless one of the most comfortable well laid out hotel rooms I've stayed in and a reasonably priced minibar. The bar in the basement was also very good though the music being played wasn't to my taste! I would highly recommend and I'd happily stay again.
Stayed 1 night in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

CHANDRAN, Singapore/Madras

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Good hotel any time for Salem and nearby
A good hotel with excellent service. Good location if you are traveling on the highway towards Bangalore / Coimbatore. Few niceties added to this hotel will make it to a 4.5 or true 5* .

8/10 Good

Shankar, Chennai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Very comfy rooms. Excellent south Indian and continental complimentry breakfast. Nice bar with complimentary food.

8/10 Good

Prakash, Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for family stay
We stayed in May-2015 with my family. The staff were pleasant and friendly. I had the wrong booking but they were courteous to correct that. The food was good, but could not handle the breakfast rush. Overall, it was a good experience.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
value for money
Comfortable stay and breakfast was very good

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel close to the Highway. Excellent for a break
Prompt service from the staff was missing. Asked for an additional bed at booking - checkin - and again reminded via call from room. Took ages to come. Morning i informed checkout and did not get any help in getting my luggage. Morning 5:30 called up room service for a coffee. No response. But still overall nice stay. Would surely be back.

10/10 Excellent

Sankar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Sankar, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for the money
Service was great. Good breakfast buffet.

6/10 Okay

Sam

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Comfortable rooms but over priced food
Comfortable rooms with ac. Cost of food is crazily high and quantity is not as per pricing. Good ambience in hotel and courteous hotel staff barring a few people who look like they are really tired with their work. The hotel oblidges and takes care of special requests like providing breakfast early morning etc.

10/10 Excellent

Naresh, Chennai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality hotel
Excellent experience. Very courteous and friendly staff. Rooms are good and spacious. True value for money. The Lunch was average, would be good if chef can put some more effort over there. Overall it was a good experience.