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Reviews of hotelF1 St Witz A1 Paris Nord

1 out of 5
hotelF1 St Witz A1 Paris Nord
Rue Jean Moulin, Saint-Witz

Reviews

6.8
Rating 10 - Excellent. 34 out of 201 reviews" "
Rating 8 - Good. 69 out of 201 reviews" "
Rating 6 - Okay. 45 out of 201 reviews" "
Rating 4 - Poor. 31 out of 201 reviews" "
Rating 2 - Terrible. 22 out of 201 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

khaled

Disliked: Cleanliness, amenities, property conditions & facilities
very remote location,no shopping centers around or parks etc...
Stayed 1 night in Apr 2024
Response from Colleen on 30 Apr 2024
Hello Sir, Thank you for leaving us a review.You should know that there is a very pretty lake 5 km walk from the hotel, very soothing and beautiful to see.In the neighboring town (access by bus) you have a shopping center as well as the RER D in the direction of Paris.You should have inquired at reception.We are there for that!Hoping to gain your trust during a future stay, please believe in my sincere greetings

8/10 Good

Lester

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I have been returning there because I like the service and friendliness of the people also the convenience of the place but my last two visit the new receptionist has been very rude and makes you feel very uncomfortable so now thinking of taking my service else where
Stayed 1 night in Feb 2024
Response from Colleen on 26 Feb 2024
Bonjour Monsieur Lester,C'est toujours un plaisir de vous accueillir.Malheureusement la dernière fois que vous avez séjourner chez nous, vous n'avez pas été respectueux envers la nouvelle réceptionniste.Qui elle, a été choquée de votre comportement.Si vous souhaitez séjourner chez nous a l'avenir, veuillez a prévoir de l'espèces pour les taxes ainsi que votre numéro de reservation.Cordialement,Colleen

10/10 Excellent

Lester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 1 night in Dec 2023
Response from Colleen on 30 Dec 2023
Hello,Thank's for your comment.Cordialy

10/10 Excellent

Abs

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Excellent location and hotel to stay. Great facilities but just needed more cleaner toilets and shower room as the toilets were out of paper and very dirty for more than a day.
Stayed 1 night in Oct 2023
Response from Colleen on 6 Nov 2023
Dear Customer;We would like to express our gratitude for the high rating you gave us after your stay.Sincerely

10/10 Excellent

Lester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and friendly
Stayed 1 night in Sep 2023
Response from Colleen on 19 Sept 2023
Good morning,Thank you for leaving us a comment following your stay, it is a real pleasure to read it.Yours sincerely

10/10 Excellent

Lester

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly. And welcoming
Response from Colleen on 5 Jul 2023
Hello sir madam,Thank you for your comment.Looking forward to welcoming you again.Cordially

4/10 Poor

Jordy

Disliked: Cleanliness, staff & service, property conditions & facilities
You get what you pay for. Close to CDG airport but taxi was 35 Euro/23 Euro for an Uber (each way). Shared bathrooms, no towels provided, no A/C. It’s do-able and better than crashing at the airport, just don’t expect much.
Stayed 1 night in Jun 2023
Response from Colleen on 3 Aug 2023
Dear Client,Thank you for leaving us a comment following your stay.We hope to see you again on a future trip.Cordially

6/10 Okay

Kaleb

Liked: Cleanliness, property conditions & facilities, room comfort
This place was a good place to sleep and that’s pretty much it. They tried to make me pay twice. There’s not much to do around it and it’s forever away from paris. The facility itself is okay, but the service was a little odd and awkward.
Stayed 2 nights in May 2023
Response from Colleen on 17 Jun 2023
Good morning sir,Thank you for leaving us a comment.Please accept our most sincere apologies if the welcome and the service did not meet your expectations.We still hope you had a good stay.Cordially

2/10 Terrible

Alaa

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not good and lost mony place not good you want pay for all no shower’s no water no toilets no smiles I’m buy more mony all no go this hotel
Response from Colleen on 11 Feb 2023
Good morning sir,First of all I would like to thank you for taking the time to leave us a comment.I find you a little harsh in your words... I think you were more happy not to have selected a room with a private bathroom, more that we were unwelcoming etc... Be more vigilant with the future, it will save you from attacking the staff who are reputed to be very sunny.Cordially

4/10 Poor

Bosco

Stayed 1 night in Oct 2022
Response from Colleen on 23 Oct 2022
Bonjour Madame, Monsieur,Nous vous remercions d'avoir pris le temps de noté votre séjour. Nous saurions aimé savoir ce qui vous a déplus..Cordialement.

2/10 Terrible

napoleon

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
the worst !!!
There was no presentation on the website of the hotel or hotels.com indicating that the rooms have no toilettes or showers in them .. NO SOAP or towel provided!!! This is outrageous during a health emergency / pandemic. I absolutely WILL NOT be using this hotel or any other facility that resembles it.
Stayed 1 night in Jul 2022
Response from colleen on 31 Jul 2022
Monsieur, Madame, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à hotelF1 Saint-Witz A1 Paris Nord (rénové). Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Hôtel F1 sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré(e) que les mesures nécessaires seront mises en œuvre afin d’améliorer la qualité des prestations évoquée. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Madame/Monsieur, en l’expression de nos sentiments les meilleurs. Colleen

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2020
Response from patricia on 12 Feb 2020
bonjour merci de votre note pour avoir répondu au questionnaire. cordialement

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
two downs for me... staff does not speak one word in English or Spanish or any other helpful language they dont even try. The lady in the front abruptly told me ''i dont speak english!!!'' as i tried to tell her i had a reservation. Expect to pay for an uber to get to the place and leave because there is not other way of getting there or leave at 5am in the morning for an early flight. Price of the uber was around 18 euros one way. Not bad for the price of the place. If you are willling to pay for an uber, a 3 euro towel (in case you dont hve any with) and use a portable toilet, then you should be fine considering it is the cheapest option close to the airport.
Stayed 1 night in Nov 2019
Response from patricia on 9 Dec 2019
Bonjour Sur notre site cela est préciser que dans nos chambre il n'y a pas de serviettes ni de transport le Week-end. nous avons une collègue par jour qui parle anglais sur l'établissement . cordialement

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 6 nights in Oct 2019
Response from patricia on 21 Oct 2019
bonjour merci pour avoir pris le temps de remplir le questionnaire

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
The toilet was separate from the room, and there was no sink in the toilets, so you had to go back to your room and use the keypad to get in before washing your hands.
Stayed 1 night in Jul 2019
Response from patricia on 7 Aug 2019
Bonjour Nous avons un lavabo a extérieur des toilettes coté réception nous vous rappelons que nous sommes présent 24/24 afin de résoudre ses petit incident Bonne journée

6/10 Okay

Marjorie

Disliked: Staff & service
It’s okay
The room was small, you get what you paid for. No towel and soap. It’s good for one night stay.
Stayed 1 night in Jun 2019
Response from patricia on 7 Aug 2019
Bonjour Nous sommes désole que notre chambre n'est pas répondu a votre attente. Bonne journée

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service
It's automated and after hours no one is available to assist if the kiosk is broken. Learned it the hard way. Very cheap but try at your own risk. Best to check in during regular hours. They do not offer refunds.
Stayed 1 night in Oct 2018
Response from Juliana on 5 Feb 2019
Dear Costumer, We do not have an automated. Our hotel is open 24h/7d. A receptionist is on the hotel to welcome the costumers 24h/24h. There is 2 ring bells, one at the gadge, and another next to the front door, to call the receptionist. We're sorry if you don't find any of this solutions. Best regards.

4/10 Poor

Ana, France, Marseille

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff was terrible, I wrote an e-mail prior my arrival saying I would be arriving late. When I got there I had to wait 30 minutes for someone to come down and give me my key. The worst thing was that even though I had paid fully for the room when I made the reservation, the staff made me pay an extra 10 euros for some made up reason they couldn't really explain, and they didn't give me a receipt of this payment afterwards. Would not recommend this hotel to anyone. I would gladly pay an extra couple of bucks to stay somewhere else.
Stayed 1 night in Jan 2019
Response from patricia on 28 Jan 2019
Bonjour je suis désolé du désagrément causer a votre arrivée et je vous présente mes excuses. Cordialement

10/10 Excellent

Farid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was a little tiny but extremely clean !!! The lady at check in and check out was great too . Very helpful ! I highly recommend this hotel . Only a little bit away from the airport and there was no shuttle
Stayed 2 nights in Jun 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
dirty hotel and commun bathroom and shower, smell bad, and room small, and not nice reception
Stayed 1 night in May 2018

4/10 Poor

jo, Malaysia

Disliked: Cleanliness, property conditions & facilities, room comfort
Deserted motel
A deserted motel convenient to car users only . Good for traveller drop by for a night sleep before continue journey . Not easy to access via public transport and food shopping is a problem .
Stayed 5 nights in Dec 2017
Response from Ricardo, Guest Relations on 9 Jan 2018
Dear Client, thank you for your feedback. Our hotel is indeed in a calm location, far from the city rush. It is easier to get to us by car, though we do have a bus on week time, giving access from/to the CDG airport and RER train stations to Paris. We hope to welcome you again anytime soon!

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is decent and the best part is not to far from CDG airport. Which is nice just a bus away
Stayed 3 nights in Nov 2017
Response from yunus on 28 Nov 2017
Dear Client, Thank you very much for your positive review; your words are an important motivation for our team, which continues to work tirelessly towards a perfect service. We hope to welcome you again anytime soon!

8/10 Good

mark

Liked: Cleanliness, staff & service, room comfort
Good value for such a cheap hotel room.
The room was very basic. Sound proofing of the room was very good and they are very dark too. Unfortunately some of the other visitors were very noisy around 2-4am. The taps in the WC didn't work but fortunately there is a wash-basin in each room. Free parking was appreciated.
Stayed 1 night in Sep 2017
Response from F1 SAINT WITZ on 6 Nov 2017
Dear Client, we are glad to read from you. We're always trying to improve our services - the taps issue has been taken into account and will be checked as soon as possible. Thank you for your comment and we hope to welcome you back at our hotel as soon as possible!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an awful hotel the only thing that I would praise would be the 1taff member that I saw at reception and the rest is rubbish I know it's do cheap but cleanliness wise no way it stank if faeces and the bed linen and cover smelt so badly I would not stay at this place nor I would recommended to anyone Sorry
Response from F1 SAINT WITZ on 24 Mar 2017
Dear Client, we are sorry to acknowledge your bad experience at our hotel, since we hardly recognize our hotel and our values in it. We'll keep on improving our services in order to give you the best experience next time; We are available 24/7, so if you have any further questions, please contact us. Thank you very much.

6/10 Okay

Niels

Travelled with family and small children
Liked: Staff & service
Tis een bed en dat is wat het is niets meer
Stayed 1 night in Feb 2024
Response from Colleen on 1 Mar 2024
Dag mijnheer,Bedankt dat u een reactie achterlaat na uw verblijf.Met vriendelijke groeten

4/10 Poor

Michel

Stayed 1 night in Jan 2024
Response from Colleen on 26 Feb 2024
Bonjour Monsieur,Je vous remercie de nous avoir laissé une note à la suite de votre séjour.Nous aurions aimé savoir ce qui vous a déplu.Cordialement;

10/10 Excellent

Philippe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Colleen on 26 Feb 2024
Bonjour Monsieur,Je vous remercie pour cette si belle note.Au plaisir de vous accueillir à nouveau.Cordialement;

10/10 Excellent

Frederic

Stayed 1 night in Oct 2023
Response from Colleen on 6 Nov 2023
Bonjour Frederic;Nous tenons à vous remercier pour la note élevée que vous nous avez attribuée suite à votre séjour.Cordialement

10/10 Excellent

Joana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Colleen on 6 Nov 2023
Bonjour Joana;Nous tenons à vous exprimer notre gratitude pour la note élevée que vous nous avez attribuée après votre séjour.Bien à vous

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Décevant
N'étant pas fumeur, avoir une chambre avec une odeur de cigarette permanente n'était pas appréciable. De plus, pas de savon et peu de papier toilette. Meme apres une demande a l'accueil pour un ravitaillement dans la journée, rien a été fait à notre grande surprise !
Stayed 2 nights in Oct 2023
Response from Colleen on 7 Dec 2023
Cher client,Je vous remercie de nous avoir laissé un commentaire à la suite de votre séjour.Nous souhaitons vous présenter nos plus sincères excuses pour l'odeur de cigarette et l'oublie du personnel pour le réapprovisionnement. Nous espérons regagner votre confiance lors d'un prochain séjour.Dans l'attente de vous accueillir prochainement, je vous prie de croire, Madame, Monsieur, en nos salutations distinguées.

8/10 Good

Mélanie

Stayed 1 night in Oct 2023
Response from Colleen on 23 Oct 2023
Bonjour Melanie, je vous remercie de nous avoir laisser une note à la suite de votre séjour.Au plaisir de vous revoir.Bien à vous

4/10 Poor

Matéo

Stayed 3 nights in Oct 2023
Response from Colleen on 18 Oct 2023
Bonjour Mateo,Je vous remercie d'avoir pris le temps de nous laisser une note à la suite de votre séjour.Nous aurions aimé savoir ce qui vous a déplu.Cordialement

8/10 Good

Philippe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Colleen on 13 Oct 2023
Bonjour Monsieur,Je vous remercie d'avoir pris le temps de nous laisser une très belle note.Cordialement.

10/10 Excellent

Mirian

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023
Response from Colleen on 1 Oct 2023
Bonjour Monsieur,Je vous remercie de nous avoir laisser une note à la suite de votre séjour.Cordialement

6/10 Okay

Katy

Disliked: Cleanliness, property conditions & facilities
Tres bon accueil, le réceptionniste gentil
Stayed 1 night in Sep 2023
Response from Colleen on 19 Sept 2023
Bonjour Madame,Je vous remercie de nous avoir laisser un commentaire à la suite de votre séjour.Au plaisir de vous accueillir de nouveau.Cordialement

4/10 Poor

Yannis

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Personnel de l accueil tres gentil et rendant service, part contre les toilettes et douches sont tres sale, la porte de l'étage reste ouverte toute la nuit donc vas et viens en permanence, store de la fenetre casser...
Stayed 1 night in Sep 2023
Response from Colleen on 19 Sept 2023
Bonjour Monsieur,Je vous remercie de nous avoir laisser un commentaire à la suite de votre nuitée.Nous avons pris en comptes les points négatifs de votre séjour, et allons faire le nécessaire.Au plaisir de vous accueillir lors d'un prochain séjour.Cordialement

8/10 Good

Vibeke

Stayed 1 night in Sep 2023
Response from Colleen on 15 Sept 2023
Bonjour Madame, Monsieur,Je vous remercie de nous avoir laisser une note à la suite de votre séjour.Cordialement

2/10 Terrible

Michel

Stayed 1 night in Sep 2023
Response from Colleen on 15 Sept 2023
Bonjour Monsieur,Je vous remercie de nous avoir laisser une note à la suite de votre séjour.Cordialement

6/10 Okay

Philipp

Stayed 1 night in Aug 2023
Response from Colleen on 15 Sept 2023
Bonjour Madame, Monsieur,Je vous remercie de nous avoir laisser une note à la suite de votre séjour.Cordialement

8/10 Good

Manon

Liked: Staff & service, property conditions & facilities
Bon séjour
Stayed 1 night in Aug 2023
Response from Colleen on 4 Aug 2023
Bonjour Manon,Je te remercie d'avoir pris le temps de nous laisser une ci belle note.Ca été un plaisir de t'accueillir.Nous attentons pour un prochain séjour. :) Très cordialement

6/10 Okay

Wankee

The room is basic, but sufficient for 1 night. I had a sink with cold and hot water and a mirror in my room. For the toilet or shower I had to go to down the hall. No problem! The toilets an showers are clean. I had a room without aircon, but it was not hot outside. I think you will need one when it is over 25°C. The bed is comfy and I slept well. I had a room with 2 beds for 1 person. Since I was alone, I shove the beds together so I had more space. Breakfast was one of the most basic ones I had. Cereal, butter, bread, cheese, chocolate paste, orange juice and coffee. Just basic. No eggs, no bacon or ham! But alright for 1 night I guess! Overall, this F1 hotel is ok! When you want to stay for over 2 nights, it vould annoy you when you have walk out your room for the toilet or shower.
Stayed 1 night in Aug 2023
Response from Colleen on 3 Aug 2023
Dear Client,Thank you for leaving us a comment following your stay.We are happy to have met your expectations.Good for you

10/10 Excellent

Zoé

Stayed 1 night in Jun 2023
Response from Colleen on 22 Jun 2023
Bonjour Zoé,Je vous remercie de l'excellente note que vous nous avez laisser.Au plaisir de vous revoir parmi nous.Bien à vous

8/10 Good

CHRISTINE

Stayed 1 night in Jun 2023
Response from Colleen on 22 Jun 2023
Bonjour Christine,Je vous remercie d'avoir pris le temps de nous laisser une si belle note à la suite de votre séjour.Cordialement

8/10 Good

Andzej

Liked: Cleanliness
Stayed 1 night in Jun 2023
Response from Colleen on 22 Jun 2023
Bonjour Monsieur,Je vous remercie de nous avoir laisser une note à la suite de votre venue.Cordialement

8/10 Good

Corinne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Correct pour une nuit ou 2. Chambre petite. Pratique car il y a des restaus autour. Personnel accueillant, 24h sur 24H. Certaines chambres sont avec WC et douche.
Stayed 1 night in Jun 2023
Response from Colleen on 17 Jun 2023
Bonjour Madame,Je vous remercie de nous avoir laisser un commentaire à la suite de votre venue.C'est avec plaisir que nous le lisons, nous sommes ravis que vous ayez passer un bon séjour dans l'ensemble.Au plaisir de vous revoir prochainement, nous vous prions de croire en nos salutations distinguées.

8/10 Good

Sébastien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023
Response from Colleen on 17 Jun 2023
Bonjour Monsieur,Je vous remercie d'avoir pris le temps de nous laisser une note à la suite de votre venue.Nous espérons vous revoir lors d'un prochain séjour.Cordialement

8/10 Good

Louis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sejour paris plus asterix
Cetait tres bien hotel bien située comme nous allions au parc asterix tres propre rien a dire
Stayed 1 night in May 2023
Response from Colleen on 25 May 2023
Bonjour Louis, Je vous remercie d'avoir pris le temps de nous laisser un commentaire à la suite de votre venue.C'est un réelle plaisir de le lire.Nous serions ravie de vous revoir parmi nous.Cordialement

8/10 Good

SANDRINE

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Apr 2023
Response from Colleen on 29 Apr 2023
Bonjour Sandrine,Je vous remercie pour la noté que vous nous avez laisser a la suite de votre séjour.Bien à vous

8/10 Good

Dorine

Stayed 1 night in Apr 2023
Response from Colleen on 29 Apr 2023
Bonjour Dorine,Je vous remercie de la note que vous nous avez laisser a la suite de votre venue.Cordialement