Title: Saint-Gervais Hotel and Spa Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Saint-Gervais Hotel and Spa Slopeside fun with full-service spa and indoor pool ![Exterior](https://images.trvl-media.com/lodging/75000000/74160000/74151800/74151734/4387c738.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/b76a5009-7a70-4d6e-bb74-cd153fe10d88-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Point of interest](https://images.trvl-media.com/lodging/75000000/74160000/74151800/74151734/80f51f9c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/75000000/74160000/74151800/74151734/a5a3ac18.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/75000000/74160000/74151800/74151734/76030690.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Tramway du Mont-Blanc, Saint-Gervais Hotel and Spa offers ski-in/ski-out convenience and thoughtful amenities. Relax at the spa, swim in two pools, browse the library, or visit the coffee shop. Enjoy high-speed WiFi and highly praised staff service. 9.2 Wonderful ## Popular amenities - - Air conditioning - Bar - Breakfast available - 24/7 front desk - Hot tub £114 includes taxes & fees 2 Nov - 3 Nov ## Room options ### Check availability for these dates Tonight [Oct 16 - Oct 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=74151734&PinnedHotelID=74151734&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=74151734&PinnedHotelID=74151734&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 17 - Oct 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=74151734&PinnedHotelID=74151734&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=74151734&PinnedHotelID=74151734&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=74151734&PinnedHotelID=74151734&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=74151734&PinnedHotelID=74151734&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=74151734&PinnedHotelID=74151734&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=74151734&PinnedHotelID=74151734&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ![In-room safe, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/75000000/74160000/74151800/74151734/e1ea92f3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 1 Double Bed 9.4 Exceptional 6 reviews ### Highlights Balcony Soundproofed Air conditioning Free cots/infant beds Flat-screen TV Blackout curtains Hairdryer Private bathroom - 215 sq ft - Sleeps 2 - 1 Double Bed ![In-room safe, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/75000000/74160000/74151800/74151734/e1ea92f3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Chambre Classique, 1 lit double ### Highlights Balcony Soundproofed Air conditioning Free cots/infant beds Flat-screen TV Blackout curtains Hairdryer Private bathroom - 215 sq ft - Sleeps 3 - 1 Double Bed ![In-room safe, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/75000000/74160000/74151800/74151734/a281e069.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Chambre Classique, 2 lits simples et fauteuil convertible (1 personne) 9.6 Exceptional 5 reviews ### Highlights Balcony Soundproofed Air conditioning Free cots/infant beds Flat-screen TV Blackout curtains Hairdryer Private bathroom - 215 sq ft - Sleeps 3 - 2 Single Beds and 1 Single Sofa Bed ![Junior Room, 1 Double Bed with Sofa bed | In-room safe, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/75000000/74160000/74151800/74151734/a3686516.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Room, 1 Double Bed with Sofa bed 10.0 Exceptional 2 reviews ### Highlights Balcony Soundproofed Air conditioning Free cots/infant beds Flat-screen TV Blackout curtains Hairdryer Private bathroom - 452 sq ft - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ![In-room safe, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/75000000/74160000/74151800/74151734/d727055c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, Multiple Beds ### Highlights Balcony Soundproofed Air conditioning Free cots/infant beds Flat-screen TV Blackout curtains Hairdryer Private bathroom - 484 sq ft - Sleeps 4 - 1 King Bed and 2 Single Beds ![In-room safe, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/75000000/74160000/74151800/74151734/a281e069.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Double Bed with Sofa bed ### Highlights Balcony Soundproofed Air conditioning Free cots/infant beds Flat-screen TV Blackout curtains Hairdryer Private bathroom - 301 sq ft - Sleeps 3 - 1 Double Bed and 1 Double Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSaint-Gervais-Les-Bains-Hotels-Saint-Gervais-Hotel-Spa.h74151734.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSaint-Gervais-Les-Bains-Hotels-Saint-Gervais-Hotel-Spa.h74151734.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C45.89252%2C6.71338&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=QezuOseXh4nsSY7Omi13iH46Trw=) 680 RUE DU MONT LACHAT, Saint-Gervais-les-Bains, 74170 #### What's nearby - St. Gervais Gondola - 11 min walk - 0.6 miles - Saint-Gervais Ski Resort - 11 min walk - 0.6 miles - Les Thermes de Saint-Gervais - 13 min walk - 0.6 miles - Saint Gervais Bettex Ski Lift - 7 min drive - 2.8 miles - Chamonix - Planpraz Ski Lift - 21 min drive - 15.0 miles #### Getting around - Chedde Station - 8 min drive - Saint-Gervais Tramway Station - 10 min walk - Geneva International Airport (GVA) - 61 min drive #### Restaurants - ‪Hôtel Val Joly - ‬15 min walk - ‪Avanti - ‬9 min walk - ‪L'Affiche - ‬4 min walk - ‪Pur Bar Restaurant - ‬4 min walk - ‪Aux Petits Gourmands - ‬3 min walk ## About this property ### Saint-Gervais Hotel and Spa Upscale hotel near Saint-Gervais Ski Resort Located close to Les Thermes de Saint-Gervais, Saint-Gervais Hotel and Spa provides a terrace, a coffee shop/cafe and a library. Hit the slopes at this hotel, offering ski-in/ski-out access, a ski shuttle and ski passes. Indulge in a body scrub, a body treatment and a facial at the on-site spa. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as a bar and conference space. Other perks include: - A seasonal outdoor pool and an indoor pool, along with sunloungers - Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station - 4 meeting rooms, concierge services and smoke-free property - A lift, coworking spaces and secured bike storage - Guest reviews give top marks for the helpful staff Room features All 75 rooms have comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes. Other conveniences in all rooms include: - Free tea bags/instant coffee and electric kettles - Designer toiletries, baths or showers and hairdryers - 50-inch flat-screen TVs with digital channels - Wardrobes/cupboards, balconies and free infant beds ## Similar properties ![Daily buffet breakfast (EUR 18 per person)](https://images.trvl-media.com/lodging/1000000/20000/14900/14898/93136810.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Big Sky Hotel & Spa Les Bossons - Pool - Hot tub - Spa - Pet-friendly 8.6 Excellent 1,002 reviews £97 includes taxes & fees 19 Oct - 20 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=14898&PinnedHotelID=14898&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/34000000/33410000/33406100/33406092/b388694f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hôtel des 2 Gares Saint-Gervais-les-Bains - Pool - Pet-friendly - Free WiFi - Game room 8.8 Excellent 146 reviews £77 includes taxes & fees 17 Oct - 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Pool - Spa - Pet-friendly - Free WiFi 9.0 Wonderful 1,010 reviews £127 includes taxes & fees 15 Nov - 16 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=28307&PinnedHotelID=28307&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/190000/189500/189436/8b98b603.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hôtel Les Aiglons Chamonix Chamonix City Centre - Pool - Hot tub - Spa - Pet-friendly 8.8 Excellent 1,006 reviews £84 includes taxes & fees 6 Nov - 7 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=189436&PinnedHotelID=189436&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, open 10:00 AM to 8:00 PM, pool loungers](https://images.trvl-media.com/lodging/3000000/2540000/2537300/2537270/42e22d41.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western Plus Pays du Mont Blanc Sallanches - Pool - Pet-friendly - Parking included - Free WiFi 9.0 Wonderful 200 reviews £91 includes taxes & fees 24 Oct - 25 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-25&selected=2537270&PinnedHotelID=2537270&HadPinnedHotel=true®ionId=-1&adults=2) ![Individually decorated, individually furnished, laptop workspace](https://images.trvl-media.com/lodging/58000000/57840000/57832900/57832900/7306c909.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Novotel Megève Mont-Blanc Megeve - Spa - Pet-friendly - Free WiFi - Restaurant 9.4 Exceptional 98 reviews £112 includes taxes & fees 29 Oct - 30 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=57832900&PinnedHotelID=57832900&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach](https://images.trvl-media.com/lodging/2000000/1780000/1773200/1773166/58b52d4c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hôtel l'Arboisie Megeve - Pool - Hot tub - Spa - Pet-friendly 9.4 Exceptional 136 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=1773166&PinnedHotelID=1773166&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/14000000/13240000/13234200/13234169/720e5eac.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### RockyPop Chamonix - Les Houches Les Houches - Parking included - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 1,012 reviews £63 includes taxes & fees 19 Oct - 20 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=13234169&PinnedHotelID=13234169&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Height restrictions apply for on-site parking - Ski shuttle nearby - Secured, covered parking on site (EUR 20 per night) - Wheelchair-accessible parking and van parking available ### Food and drink - Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 23.50 to 25.50 per person - A bar/lounge - A coffee shop/cafe - A restaurant ### Things to do - Bicycle storage - Full-service spa - Hot tub - Indoor pool - Library - Sauna - Seasonal outdoor pool - Ski passes - Ski storage - Ski-in/ski-out access - TV in common areas ### Family friendly - In-room cot - Indoor pool - Seasonal outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Porter/bellhop ### Business services - 1,324 square feet of conference space - 4 meeting rooms - Coworking space ### Outdoors - In the mountains - Outdoor furniture - Pool loungers - Terrace ### Full-service spa - 3 treatment rooms - Body scrubs - Couples treatment rooms - Facials - Hot tub - Manicures/pedicures - Massage - Sauna - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in stairways - Lift - Thin carpet in room - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible spa - Wheelchair-accessible van parking ### More - 2 buildings - 3 floors - Art Deco architecture - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 2020 - Double-glazed windows - Local culture and ecosystem education - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot ### Bathroom - Bathtub or shower - Designer toiletries - Hair dryer - Shampoo - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 50-inch flat-screen TV with digital channels ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water - Tea bags/instant coffee ### More - Air conditioning (climate-controlled) - Heating (climate-controlled) - Iron/ironing board on request - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in time starts at 4:00 PM Late check-in subject to availability ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 15 per pet, per day Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total (up to 10 kg per pet) ### Children and extra beds Children are welcome 2 children, per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Children aged 11 and younger eat free breakfast Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 2.60 per person, per night. This tax does not apply to children under 18 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately EUR 23.50 to 25.50 per person - Covered self-parking fee: EUR 20 per night (in/out privileges) - Pet fee: EUR 15 per pet, per day - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Spa hours are 8 AM-8 PM. Children under 14 years old are allowed in the spa from 10 AM to 3 PM. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation The seasonal pool will be open from 30 June to 25 September Pool access available from 9:00 AM to 7:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Parking height restrictions apply ### National rating This property has received its official star rating from the French Tourism Development Agency, ATOUT France. ## Frequently asked questions ### Does Saint-Gervais Hotel and Spa have a pool? > Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 9:00 AM to 7:00 PM. ### How much does it cost to stay at Saint-Gervais Hotel and Spa? > As of 16 Oct 2025, prices found for a 1-night stay for 2 adults at Saint-Gervais Hotel and Spa on 2 Nov 2025 start from £114.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Saint-Gervais-Les-Bains-Hotels-Saint-Gervais-Hotel-Spa.h74151734.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Saint-Gervais Hotel and Spa pet-friendly? > Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees. ### How much is parking at Saint-Gervais Hotel and Spa? > Self-parking is available for EUR 20 per night. ### What time is check-in at Saint-Gervais Hotel and Spa? > Check-in begins at 4:00 PM. Late check-in is available during limited hours. ### What time is check-out at Saint-Gervais Hotel and Spa? > Checkout is at noon. ### Where is Saint-Gervais Hotel and Spa located? > Located in the mountains, this ski-in/ski-out hotel in Saint-Gervais-les-Bains is within 1 mi (2 km) of Saint-Gervais Ski Resort and Les Thermes de Saint-Gervais, and close to winter sports, such as cross-country skiing and snowshoeing. Megeve Ski Resort and Aiguille du Midi Cable Car are also within 16 mi (25 km). Saint-Gervais Tramway Station is 10 minutes by foot and Le Fayet Tramway Station is 30 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Saint-Gervais Hotel and Spa Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 89 8 - Good 33 6 - Okay 4 4 - Poor 6 2 - Terrible 0 ### 9.6/10 Cleanliness ### 9.0/10 Staff & service ### 8.4/10 Amenities ### 9.6/10 Property conditions & facilities ### 9.2/10 Eco-friendliness ### 10/10 Excellent #### Alban 1 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Always a great stay at Le Saint-Gervais, I highly recommend ##### Alban Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Deborah 8 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stunning location and a lovely hotel. The spa was great and the staff very nice and helpful. A real gem of a place - we’d definitely come back. ##### Deborah Stayed 1 night in Aug 2025 ### 8/10 Good #### Dana 10 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Lovely hotel and spa - clean, nice rooms, bar and live music on one day we were here… One thing I would mention is that for late arrivals, please help arrange a taxi for guests coming from the train station in addition to providing information about places to eat after 9:30-10pm. We were led to believe by reception there were no restaurants open after 10pm hour but later discovered the entire village with options including take out pizza late night. Looks like a training opportunity for reception staff… ##### Dana Stayed 6 nights in Jul 2025 ### 10/10 Excellent #### Nizar 22 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely hotel, in a lovely town, highly recommend staying here! ##### Nizar Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Stefán 3 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel. A very nice hotel with quality in most parts in a lovely town with beautiful surroundings. ##### Stefán Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Randall 30 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great place. ##### Randall Stayed 5 nights in Jun 2024 ### 10/10 Excellent #### ROBERT 18 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ski trip Ski trip with my family. Stayed for 5 nights and found it very convenient for Saint Gervais ski and eateries. Hotel is in a quiet location too so slept well. Only real issue was that the bar wasn’t open We’d and Thurs during our stay. Reception staff were very good. ##### ROBERT Stayed 6 nights in Feb 2025 ### 10/10 Excellent #### Peter 3 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful hotel Amazing stay in a beautiful hotel. Great location, super friendly and helpful stay. ##### Peter Stayed 9 nights in Feb 2024 ### 10/10 Excellent #### Deana 21 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful quaint town Beautiful view, right at end of town but easy walk to restaurants and shops. Lovely Hotel and super clean. ![](https://a.travel-assets.com/ugc/hotel-reviews/5DC048A17211BB2B6B97E390D08E0DDDCE592E541718948467030.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9927AD121896D1219AFC9B3EDC8D0051EFB5EA351718948466142.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Deana Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Briandy 4 Aug 2022 Liked: Staff & service, amenities, property conditions & facilities Excellent location, great staff. ##### Briandy Stayed 1 night in Aug 2022 ### 10/10 Excellent #### Carla 12 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hated to leave Great place to stay. Walking distance to thermal spa and restaurants. Also had a place to park our cars. ##### Carla Stayed 6 nights in Sep 2024 ### 10/10 Excellent #### Tom 7 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very relaxing time, superb hotel Stunning views, brilliant service and a room that was spacious, stylish and very clean. The sauna, plunge pool and jacuzzi made for a really relaxing stay. ![](https://a.travel-assets.com/ugc/hotel-reviews/69B16344DCEAC659F270A65E3B197640F4CA12601712510689116.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Tom Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Andrew 5 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A gem of a hotel, well placed with good facilities intelligently managed. Will go back. ##### Andrew Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Russell 19 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Holiday Excellent day, very friendly helpful stuff delicious food lovely spa ##### Russell Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Yves 21 Jul 2022 Liked: Cleanliness, staff & service, property conditions & facilities Location, mountain view, very nice room, very modern! ##### Yves Stayed 2 nights in Jun 2022 ### 8/10 Good #### Verified traveller 10 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Weekend Ski Trip The hotel was in a great location and had basic amenities for a weekend stay. It is called out as a spa hotel and the facilities are quite small and some basics were not provided in the rooms that I’d expect at a place calling itself a hotel and spa (like body lotion), but the bed itself was comfortable, the balcony view nice and clean. I did have treatments in the spa which were fine but the jacuzzi, pool and sauna were very small and not the most relaxing. Also, I had booked a triple room and it was very very crowded so would not suggest for more than 2 people. ![Views from balcony](https://a.travel-assets.com/ugc/hotel-reviews/4B701D8814447ABC2E71C378C601BB972CFF04C11741597650020.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Views from balcony](https://a.travel-assets.com/ugc/hotel-reviews/46CAC7393874235835C66755D2BD1DD6568F24EE1741597650408.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Views from balcony](https://a.travel-assets.com/ugc/hotel-reviews/CE0E8A37E3447BA4D18D6731E6A833F142E2CB021741597650021.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Carmen 6 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities walkable to everything we needed ##### Carmen Stayed 2 nights in Aug 2023 ### 10/10 Excellent #### Allison 26 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved this property, our room and the staff. They have a reservable spa, with hot tub, outdoor pool, sauna. Also, its and elevator ride away for Parc Therme, which is a reservable day spa, go early afternoon for a great themed and unique water healing experience. The restaurant and food was very tasty, we just ate there. Quiet non-touristy mountain town. Quaint. ##### Allison Stayed 2 nights in Sep 2024 ### 8/10 Good #### Richard 1 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Large family room in attic. Free underground parking was a bonus. ##### Richard Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Randolph 5 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Modern hotel with close parking. Easy walk to the village center. We were fortunate to have a Mountain View room. Check in gentleman was helpful and friendly. Unfortunately did not have enough time to experience the spa. ##### Randolph Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Elizabeth 1 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful, quiet, trendy, clean and brand new hotel. Great buffet breakfast. Nice staff. I highly recommend it. ##### Elizabeth Stayed 1 night in Jun 2023 ### 10/10 Excellent #### Verified traveller 15 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Skiing Holiday Hotel was immaculate! Very clean and modern with friendly accommodating staff...made our trip to Saint Gervais perfect. Shuttle stop directly outside the hotel which takes you directly to the Gondola (skiing) in less than 5 minutes. Perfect hotel with a lovely spa area. Restaurants and ski rental shops just a short walk away. ##### Verified traveller Stayed 4 nights in Mar 2023 ### 8/10 Good #### George 26 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff on the whole, very helpful. Just a few tweaks would make this a great hotel; sauna that is actually hot, hot tub that is not tepid. Hot food at the breakfast buffet just about warm (it will go cold even when in Le Cruset saucepans - you need heat lamps or burners underneath. But staff were happy to zap it in the microwave! Overall a nice, stylish v new hotel. Thank you ##### George Stayed 6 nights in Feb 2023 ### 4/10 Poor #### Eric 21 Dec 2023 Disliked: Staff & service, amenities, property conditions & facilities Room was tiny. Spa was a little disappointing. But the biggest issue is we were served breakfast each day of our stay but not told we would be charged 42 euros per day for it until we were checking out and the hotel refused to budge on the additional expense even though we were never made aware ther breakfast was not included / an additional quite high fee. Very cheap and underhanded move by a supposed four star hotel. ##### Eric Stayed 3 nights in Dec 2023 ### 6/10 Okay #### Victoria 22 Feb 2025 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service #### Disappointing Customer Service I honestly don’t understand how this hotel has received such high ratings, who is writing these reviews, or where other hotel guests have stayed at before. Our experience was anything but wonderful. A basic training in customer service would be enough to resolve most of the issues we encountered. Our four-day stay was absolutely average, with poor customer service from the reception team. Check-in was quick but completely uninformative. We had booked two Superior rooms, received two sets of keys, and were simply pointed toward the lifts. The receptionist showed no interest in telling us anything about the hotel unless we specifically asked questions. The first morning, I woke up looking forward to a cup of coffee with a view of the mountains—only to find that my coffee machine didn’t work. It was plugged in but completely unresponsive. Having spent the last 15 years frequently staying in hotels, I know how to operate a coffee machine. After some investigation, it seemed that the fuse had blown, as nothing worked when plugged into that particular outlet. I tested the kettle in a different plug, and it worked fine, confirming that the issue was with the outlet, not the machine itself. I called reception, and a staff member came quickly but was unable to fix the issue. She said she would send a technician and asked if I would like a replacement machine. 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