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Reviews of Hotel Le Tronçais

3 out of 5
Hotel Le Tronçais
12 Avenue Nicolas Rambourg, Saint-Bonnet-Troncais, Allier

Reviews

8.4

Very good

Rating 10 - Excellent. 14 out of 27 reviews" "
Rating 8 - Good. 6 out of 27 reviews" "
Rating 6 - Okay. 4 out of 27 reviews" "
Rating 4 - Poor. 2 out of 27 reviews" "
Rating 2 - Terrible. 1 out of 27 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

6.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location of the property in a forest and its setting is good. The room was spacious and well fitted out - it had been refurbished since we last stayed in it. We were made very welcome. Our only comment would be the menu was a bit limited.
Stayed 1 night in May 2023

4/10 Poor

Robert

Liked: Cleanliness, property conditions & facilities
A disappointing end to a wonderful holiday
we were really looking forward to our stay as it was officially the last night of a 3 week holiday and the placed looked lovely and advertised as dog friendly. On the booking site it wasn't clear to us that we had to speak directly to the hotel about booking in the pets. We made our reservation on line and had requested a rather lovely room. However on arrival we were greeted with a rather assertive challenge that we had failed too notify the hotel that we would be bringing pets. We observed that their site said that they were dog friendly and hadn't realised that we needed to do this. In a nutshell we were left feeling that we were a bit of a nuisance, many off there rooms were not suitable for dogs, got the impression that they had had bad experiences and we ended up being given a rather cold and unfriendly attic room - not ideal at all. We then had another difficult conversation about dogs being allowed in the restaurant - not sure, depends on who was booked in as some people dont agree with dogs in restaurants. This I do understand but not really sure where the dog friendly element comes in. This was not the experience we were hoping for, the welcome was far from friendly although we appreciated a staff member Louis's assistance in ensuring that we were able to take our dogs in eventually after he spoke with the boss, and that adjustments were made to our bill that reflecting a rather less than grand accommodation. We won't be going back here.
Stayed 1 night in Oct 2021

10/10 Excellent

isabelle

Stayed 1 night in Sep 2023

6/10 Okay

vincent

Travelled with partner
Liked: Staff & service
La chambre ne vaut pas son prix. 90 euros , chambre du pavillon exagérée, pommeau de douche cassé, propreté salle de bain à revoir. Chambre à rafraichir. Par contre bon acceuil des propriétaires.
Stayed 1 night in Jul 2023

4/10 Poor

brigitte

Disliked: Staff & service, property conditions & facilities, room comfort
Hôtel médiocre
Cadre très joli,mais les chambres humides et froides, pas de chauffage efficace, serviettes humides, draps glacés, petit déjeuner peu copieux, sans possibilité de se re-servir, car servi à table, que du sucré, pas de salé, annoncé comme continental, n'a rien avoir avec ce terme, annoncé à 9 € sur le site, facturé 12 €, idem pour la taxe de séjour annoncée 0,33 €, mais facturée 0,99 €, arrivée possible à partir de 14 h, mais réception fermée, nous n'avons eu la chambre qu'à 16 h 45, logé dans un bâtiment à côté de l'hôtel, pas pratique pour aller au petit déjeuner lorsqu'il ne fait pas beau et froid, nous n'y retournerons pas, je ne recommande pas cet hôtel pourtant 3 étoiles, mauvais rapport qualité/prix.
Stayed 1 night in Oct 2022

8/10 Good

saint-pierre jeanine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
dépaysant , un bol d 'oxygène
dans un très beau cadre forestier, séjour agréable , repas digne d 'un gastro , servis sur nappe tissus !chambre dans l 'annexe un peu exigu . Personnel très accueillant
Stayed 2 nights in Oct 2022

8/10 Good

marie christine

Stayed 1 night in Sep 2022

10/10 Excellent

Cornette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel accueil Restauration de qualite Endroit sympa
Stayed 1 night in Oct 2021

8/10 Good

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
trois étoiles? deux et demi
Stayed 1 night in Sep 2021

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Jean Marc

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Une étape dans un lieu apaisant
Bel accueil dans un cadre magnifique au cœur de la forêt de Tronçais. Chambre et salle de bain simple mais très propre et confortable, bon rapport qualité/prix. Notez que nous nous sommes régalés lors du dîner pris dans un lieu agréable avec un service irréprochable. On recommande !
Stayed 1 night in Aug 2021

10/10 Excellent

Laurence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Genial
RAS top du début à la fin
Stayed 2 nights in Jul 2021

10/10 Excellent

raphael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Olivier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
chaleureux et soigné
Super séjour relax et chic à la fois
Stayed 3 nights in Jun 2020

10/10 Excellent

Jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
séjour parfait,personnel très a l’écoute même pendant leur pose repas et service a conseiller ne changez rien ! on reviendras !
Stayed 2 nights in Oct 2019

10/10 Excellent

christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

6/10 Okay

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel bien Restaurant : zero
Accueil sympathique. Beau cadre. Mais comme cet hotel est assez loin d.un village, on n.a pas envie de repartir pour le dîner. Le restaurant propose des menus très chers pour une cuisine très médiocre
Stayed 1 night in Jul 2019

10/10 Excellent

ALAIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pour les amateurs de nature
très agréable et charmant endroit service impeccable aussi bien l'acceuil que pour les repas
Stayed 1 night in Apr 2019

8/10 Good

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

6/10 Okay

Henk, Leusden

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Prima hotel voor senioren
19:00 uur in het restaurant en om 20:30 het eten op tafel is gewoon jammer
Stayed 1 night in Jun 2018

8/10 Good

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le charme bucolique

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel et accueil très agréable.

2/10 Terrible

André

Liked: Cleanliness
Disliked: Staff & service, room comfort
Au milieu des bois.
Chambre indigne de ce nom .valable pour un cagibi.

6/10 Okay

STEPHANIE

Liked: Cleanliness, staff & service

8/10 Good

Jean-Pierre, Remauville

Liked: Staff & service
Disliked: Cleanliness
Bon rapport qualité prix, repas très bon
Voyage professionnel

10/10 Excellent

Thierry, Asnières sur Seine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel de charme dans un parc arboré
Hôtel de bon standing, calme et confortable. Qualité du service et de la restauration de très bon niveau (supérieur à ce qu'on a pu rencontrer dans la région).