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Reviews of Hôtel Sacacomie

3.5 out of 5
Hôtel Sacacomie
4000 Yvon-Plante Road, Saint-Alexis-des-Monts, QC

Reviews

8.4

Very good

Rating 10 - Excellent. 165 out of 380 reviews" "
Rating 8 - Good. 137 out of 380 reviews" "
Rating 6 - Okay. 55 out of 380 reviews" "
Rating 4 - Poor. 16 out of 380 reviews" "
Rating 2 - Terrible. 7 out of 380 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Sylvain

Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2024
Response from La réception on 27 Mar 2024
Merci

8/10 Good

Dominique

Stayed 2 nights in Mar 2024
Response from Michael D. on 6 Apr 2024
Bonjour,Nous vous remercions d’avoir pris le temps de nous faire part de vos impressions à la suite de votre visite.Nous sommes très heureux de constater que votre visite a été à la hauteur de vos attentes, nous espérons vous accueillir à nouveau prochainement dans notre établissement.Salutations distinguéesLa direction

4/10 Poor

Marc-André

Stayed 1 night in Feb 2024
Response from la réception on 27 Mar 2024
Merci

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from La réception on 16 Jan 2024
Bonjour,Merci pour votre note sur l'établissement

6/10 Okay

Sylvie

Disliked: Property conditions & facilities, room comfort
Trop cher pour ce que ça vaut
Chambre minimaliste sans confort et très décevant pour le prix
Stayed 2 nights in Dec 2023
Response from La réception on 29 Dec 2023
Bonjour,Merci pour vos commentaires, ils seront acheminés à la direction générale de l'hôtel.Bonne journée

4/10 Poor

Werner

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Overpriced. Spa still has to be paid seperately, we booked the expensive package which didn't work out. Poorly organitzed. Only the surroundings with the view over the lake are beautiful.
Stayed 2 nights in Sep 2023
Response from La réception on 14 Oct 2023
Bonjour,Thank you for your comments. Sorry that you did not enjoy your stay with us. Comments will be forwarded to rooms division manager for review.Have a good day

8/10 Good

Walter

Travelled with partner
Liked: Amenities
Fantastic surrounding , good food and service
Stayed 1 night in Sep 2023
Response from La réception on 15 Sept 2023
Bonjour,Thank you for your comments. Very much appreciated.Have a good day

10/10 Excellent

Sirvan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from La réception on 23 Aug 2023
Bonjour,Merci pour la note que vous avez inscrite dans vos commentaires.Bonne journée

10/10 Excellent

Werner

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good welcome ! Book immédiate the package including the spa, the diner and the breakfasts
Stayed 1 night in Jul 2023
Response from La réception on 25 Jul 2023
Bonjour,Merci pour la note lors de votre séjour parmi nous.Bonne journée

8/10 Good

Nicolas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view, a lot of activities, everyone is extremely nice and helpful. The rooms are very "authentic" No AC, and only a small window. our room was on the second floor it got warm and felt a little stuffy. The restaurant was good but not great but the terrasse offered a breathtaking view on the lake. The beach is nice and has a lot of kayaks and other water activity equipment. When we got there they had a lot of rain. A lot of black flies. it's Nature in Quebec. Also there are the SPA that are small but really nice. Overall we loved the experience.
Stayed 1 night in Jul 2023
Response from La réception on 18 Jul 2023
Bonjour,Thank you for your review. We appreciate all comments.Have a good day.Kind regards,

8/10 Good

Francis

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
No ac un the Room ans no tv
Stayed 2 nights in Jul 2023
Response from La réception on 12 Jul 2023
Bonjour,Thank you for your comment. This will be forwarded to the management.Kind regards,

8/10 Good

Anne claire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from l on 13 Jul 2023
Bonjour,Merci pour votre note.Au plaisir de vous revoir parmi nous.Bonne journée

8/10 Good

marianne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great but restaurant very very disappointing at every level .
Stayed 1 night in Jun 2023
Response from La réception on 30 Jun 2023
Thank you for your comment. This comment will be directed to the food and beverage manager.Kind regards,

6/10 Okay

Pascale

Liked: Cleanliness
Relax in Sacacomie
Room was clean and little dated, bed not confortable. Great service at the restaurant, however service for the activities can be better organised. The view is amazing 😀
Stayed 1 night in Jun 2023
Response from La réception on 6 Jun 2023
Bonjour,Thank you for your comments. They will be passed on for the different departments.Hope to see you soon,Kind regards,

8/10 Good

Mathieu

Travelled with family and small children
Liked: Cleanliness, staff & service
L'emplacement est magnifique
Stayed 1 night in May 2023
Response from La réception on 24 May 2023
Bonjour,Merci pour le commentaire. Au plaisir de se revoir bientôtCordialement

10/10 Excellent

Aleksandr

Stayed 1 night in Apr 2023
Response from La réception on 9 May 2023
Merci pour votre note

8/10 Good

Lisa

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

IAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

8/10 Good

Anda, Longueuil

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Amazing view! Hotel was nice
Stayed 1 night in Sep 2022
Response from La réception on 13 Sept 2022
Bonjour,Merci pour votre commentaire.Cordialement,

8/10 Good

Walter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unspoiled nature of quebec
Stayed 1 night in Sep 2022

10/10 Excellent

Nicholas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for two nights at hotel sacocomie with our two young children (2 and 5) and absolutely loved it. What an incredible location for a hotel! Spa was amazing and activities available were great, with free kayak, paddle boarding and canoeing. Staff very friendly and food ok, if a little pricey. Would highly recommend this as a place to get away from the world and enjoy some nature and silence!
Stayed 2 nights in Aug 2022
Response from Front Desk Team on 16 Aug 2022
Thank you very much for your comments regarding our establishment. It will be shared with the staff. Hoping to see you again. Kind regards,

10/10 Excellent

Sanaz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jul 2022
Response from La réception on 26 Jul 2022
Bonjour, Merci pour la note

8/10 Good

Sergio

Stayed 1 night in Jul 2022
Response from La réception on 22 Jul 2022
Bonjour, Merci pour la note

6/10 Okay

KAMAL

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff
Stayed 2 nights in Jul 2022
Response from Benoît on 12 Jul 2022
Thank you for your comment Kind regards,

10/10 Excellent

Ramez

Travelled with family and small children
Liked: Cleanliness, staff & service
.
Stayed 2 nights in Jul 2022
Response from La réception on 12 Jul 2022
merci

8/10 Good

huijun

Stayed 1 night in Jun 2022
Response from la réception on 9 Jun 2022
Merci pour votre commentaire.

10/10 Excellent

Mert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2022

10/10 Excellent

Mathieu

Stayed 1 night in May 2022

10/10 Excellent

Kelly

Stayed 1 night in Apr 2022
Response from La réception on 7 Apr 2022
Bonjour, Merci pour votre note. Cordialement,

10/10 Excellent

Stephane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2022

10/10 Excellent

Maha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rustic and friendly
Stayed 1 night in Mar 2022
Response from la réception on 8 Mar 2022
Bonjour, Merci pour la note. Bonne journée

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2022

10/10 Excellent

Suzie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, beautiful property and surroundings and great food.
Stayed 2 nights in Dec 2021
Response from La réception on 4 Jan 2022
Thank you for your comments. Very much appreciated. Kind regards,

8/10 Good

John

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Unique setting. Breakfast and dinner menu was same for all 3 days. And only 3 choices. Scrambled eggs were runny. Our room had 1 small table and nowhere else to do anything. Even with the view I would not return because of the hotel amenities.
Stayed 3 nights in Sep 2021
Response from La réception on 6 Oct 2021
Bonjour, Thank you for your comments. We will forward these to the Food and Beverage manager. Kind regards,

10/10 Excellent

saeed

Stayed 1 night in Sep 2021

10/10 Excellent

Walter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnificien view and location
Stayed 1 night in Sep 2021
Response from la réception on 17 Sept 2021
Bonjour, Thank you for your comments regarding our establishment. Kind regards,

10/10 Excellent

Sanaz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best experience ever
Stayed 1 night in Sep 2021
Response from La réception on 14 Sept 2021
Bonjour, Thank you very much for your comment. Much appreciated. Regards,

10/10 Excellent

Iuliana, Longueuil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it`s an amazing spot!!! I would recommend!
Stayed 1 night in Aug 2021
Response from La réception on 1 Sept 2021
Thank you so much for this great review. See you soon Regards,

10/10 Excellent

Derek, Montreal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay!! Beautiful grounds, so isolated. Although our room had no AC and was outdated, we quickly forgot about that once we enjoyed the grounds. Absolutely stunning views. Beautiful pathways and stairs lead you to the beach area with activities included (kayak, canoe, SUP) and the beach has soft sand and amazing clear water, you can walk out on soft sand for many meters. We also enjoyed a few short hikes on beautiful trails. There is so much to do here. We also enjoyed the sunset on the terrace at the bar. We ate at the hotel 1 of the 2 nights. The food was great but pricy. We will definitely be back perhaps during winter to enjoy other aspects of the property such as the spa and the snowshoeing.
Stayed 2 nights in Aug 2021
Response from La réception on 31 Aug 2021
Bonjour, Thank you very much for your comments. We are happy that you had a good time at the hotel. See you in the winter. Regards,

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view, the lake is gorgeous. Friendly staff, comfy room, delicious meals, great spa. Beach facilities are also great. We had a great time!
Stayed 2 nights in Aug 2021
Response from La réception on 25 Aug 2021
Bonjour, Thank you very much for your comments. Much appreciated.

10/10 Excellent

Luc

Stayed 1 night in Aug 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Amenities, property conditions & facilities
Loved the view; the food was ok, and very overpriced.
Stayed 1 night in Jul 2021
Response from Front Desk Team on 27 Jul 2021
Thank you for your comments. They will be forwarded to management. Kind regards,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Le géo spa est très relaxant
Stayed 2 nights in Jul 2021
Response from La réception on 3 Aug 2021
Bonjour, Merci pour les commentaires

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely. No TVs. A bit complicated during covid with very young kids, but overall lovely and great staff
Stayed 4 nights in Jul 2021
Response from Benoit on 21 Jul 2021
Bonjour, Thank you for your review. The idea behind no tv's in the room is that the outside is big giant tv. But your mention is taken into consideration. Kind regards,

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
The views were amazing as was the lake itself. just found the cost of breakfast was very very expensive and completely unexpected. Over 30.00 per pp for breakfast.
Stayed 2 nights in Jun 2021
Response from Benoît on 15 Jul 2021
Thank you for your comments during your stay. We will forward the pricing comments to our food and beverage manager. Regards,

8/10 Good

Tania

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021
Response from Benoit on 13 Jul 2021
merci

10/10 Excellent

John

Stayed 2 nights in Jul 2021
Response from Benoit on 13 Jul 2021
Merci beacoup

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I will say that the site is quite beautiful. Unfortunately, our stay was during a heat wave and the hotel does not have air conditioning in the common areas or in the rooms (only suites have air conditioning and tvs; regular rooms do not). I found the meals a little pricey for what we had and the fact that the restaurant did not have any AC as well made it difficult to enjoy. The one thing that did upset me was the breakfast at $32 per person for eggs and pre-cooked bacon... That is unacceptable. My suggestion to anyone who wishes to stay there during the summer is to get a suite.
Stayed 2 nights in Jun 2021
Response from Benoît on 9 Jul 2021
Bonjour, Thank you for your comments regarding your stay at our property. We understand thet sometimes the weather may be uncooperative with some heat wave. We will forward your comment about the food service to the person in charge. King regards,

8/10 Good

nabil

Liked: Staff & service
Stayed 2 nights in Jun 2021
Response from Benoît on 29 Jun 2021
Merci

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 2 nights in Jun 2021
Response from Benoît on 26 Jun 2021
Bonjour, Merci pour le commentaire