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Hotel New Otani Saga

4.0 star property
Riverwalk hotel with 3 restaurants and 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel New Otani Saga

Exterior
Lobby
Lobby
City view from property
Indoor wedding
Hotel New Otani Saga, near the Saga Balloon Museum, offers practical amenities like a hair salon and dry cleaning. Enjoy in-room WiFi and efficient service from the helpful staff at the Japanese dining venues.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry
The current price is £70
1 Oct - 2 Oct

Room options

Check availability for these dates

Tonight

Sept 13 - Sept 14
Check availability for tonight Sept 13 - Sept 14

Tomorrow

Sept 14 - Sept 15
Check availability for tomorrow Sept 14 - Sept 15
Available filters for rooms
Showing 17 of 17 rooms

View all photos for Standard Twin Room, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Standard Twin Room, Non Smoking

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Heating
Fridge
LED TV
Premium bedding
Down duvet
Blackout curtains
Shower/bath combination
  • 269 sq ft
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Room, 1 Semi Double Bed, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Executive Room, 1 Semi Double Bed, Non Smoking

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Heating
Fridge
LED TV
Down duvet
Premium bedding
Pillow-top bed
Blackout curtains
  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Japanese Room, Non Smoking

Japanese Room, Non Smoking | Premium bedding, down duvets, in-room safe, desk

Japanese Room, Non Smoking

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Heating
Fridge
LED TV
Down duvet
Premium bedding
Pillow-top bed
Blackout curtains
  • 334 sq ft
  • Sleeps 5
  • 1 Single Futon

View all photos for Executive Double Room, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Executive Double Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
LED TV
Down duvet
Premium bedding
Pillow-top bed
Blackout curtains
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Triple Room, Non Smoking

Executive Triple Room, Non Smoking | Premium bedding, down duvets, in-room safe, desk

Executive Triple Room, Non Smoking

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Heating
Fridge
LED TV
Down duvet
Premium bedding
Pillow-top bed
Blackout curtains
  • 269 sq ft
  • Sleeps 4
  • 3 Single Beds

View all photos for Executive Twin Room, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Executive Twin Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Fridge
LED TV
Down duvet
Premium bedding
Pillow-top bed
Blackout curtains
  • 269 sq ft
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Triple Room, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Standard Triple Room, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Heating
Fridge
LED TV
Premium bedding
Down duvet
Blackout curtains
Shower/bath combination
  • 269 sq ft
  • Sleeps 4
  • 3 Single Beds

View all photos for Standard Room, 1 Semi Double, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 Semi Double, Non Smoking

7.2 out of 10
Good
(10 reviews)

Highlights

Air conditioning
Heating
Fridge
LED TV
Premium bedding
Down duvet
Blackout curtains
Shower/bath combination
  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Executive Triple Room - Non-Smoking

Coffee and/or coffee maker

Executive Triple Room - Non-Smoking

  • Sleeps 3

Executive Double Room with Small Double Bed-Non-Smoking

  • Sleeps 2

Single Room - Non-Smoking

  • Sleeps 1

View all photos for Double Room - Non-Smoking

Coffee and/or coffee maker

Double Room - Non-Smoking

  • Sleeps 2

Standard Twin Room - Non-Smoking

  • Sleeps 2

View all photos for Japanese-Style Room

Coffee and/or coffee maker

Japanese-Style Room

  • Sleeps 4

View all photos for Executive Single Room - Non-Smoking

Coffee and/or coffee maker

Executive Single Room - Non-Smoking

  • Sleeps 2

View all photos for Executive Twin Room - Non-Smoking

Coffee and/or coffee maker

Executive Twin Room - Non-Smoking

  • Sleeps 2

Standard Triple Room - Non-Smoking

  • Sleeps 3
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About the area

Map
1-2 Yoga-machi, Saga, Saga-ken, 840-0047

What's nearby

  • Saga Prefectural Government Office - 6 min walk - 0.3 miles
  • Saga Balloon Museum - 7 min walk - 0.4 miles
  • Saga Prefectural Art Museum - 10 min walk - 0.5 miles
  • Saga Castle - 12 min walk - 0.7 miles
  • Saga Castle History Museum - 13 min walk - 0.7 miles

Getting around

  • Saga Station - 2 min drive
  • Saga (HSG-Ariake Saga) - 24 min drive

Restaurants

  • ‪Museum Kitchen HARU cafe - ‬9 min walk
  • ‪スターバックス - ‬7 min walk
  • ‪大観苑 - ‬2 min walk
  • ‪椀々 - ‬10 min walk
  • ‪肥前うどん 翔 - ‬7 min walk

About this property

Hotel New Otani Saga

Upscale hotel near Yoka Shrine
Located close to Saga Balloon Museum and Saga Prefectural Art Museum, Hotel New Otani Saga provides a hair salon, dry cleaning/laundry services and a bar. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and Japanese cuisine. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Buffet breakfast (surcharge), an electric car charging station and a lift
  • Meeting rooms, a banquet hall and tour/ticket information
  • A 24-hour front desk, a front desk safe and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All 102 rooms include comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with deep-soaking baths and bidets
  • LED TVs with digital channels
  • Fridges, heating and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 3,107 for adults and JPY 1,553 for children
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Green Breeze
  • Kusunoki
  • Lotus
  • Taikan-en

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Lift (100 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with digital channels
  • Pay films

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 2 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 3107 for adults and from JPY 1553 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector, a security system and window guards
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel New Otani Saga
New Otani Saga
Hotel New Otani Saga Saga
Hotel New Otani Saga Hotel
Hotel New Otani Saga Hotel Saga

Frequently asked questions

Is Hotel New Otani Saga pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel New Otani Saga?

As of 13 Sept 2025, prices found for a 1-night stay for 2 adults at Hotel New Otani Saga on 1 Oct 2025 start from £69.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel New Otani Saga?

Check-in start time: 2 PM; check-in end time: 2 AM.

What time is check-out at Hotel New Otani Saga?

Checkout is at 11:00 AM.

Where is Hotel New Otani Saga located?

Located in the heart of Saga, this hotel is within a 10-minute walk of Yoka Shrine and Saga Balloon Museum. Saga Prefectural Art Museum and Saga Castle are also within 15 minutes. Saga Station is 26 minutes by foot.

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Hotel New Otani Saga Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 273 out of 693 reviews
Rating 8 - Good. 275 out of 693 reviews
Rating 6 - Okay. 105 out of 693 reviews
Rating 4 - Poor. 26 out of 693 reviews
Rating 2 - Terrible. 14 out of 693 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing stay for us at this hotel… beautiful view of the water…
Stayed 1 night in May 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staffs are friendly and helpful. The foods and views in Japanese restaurant are amazing
Stayed 2 nights in May 2025

10/10 Excellent

QIAN QIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常好的一次住宿体验，商务家族旅行皆可，这边有婚礼堂很漂亮
Stayed 1 night in May 2024

10/10 Excellent

Jeongeun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location. If you like a Calm and peaceful area. I really enjoyed the atmosphere. The big market is near (5-10mins by walking) small izakaya (5mins by walking)
Stayed 2 nights in May 2025

10/10 Excellent

Marli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and help for all information around the hotel.
Stayed 2 nights in Jul 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

It rained the entire time we were there, but the hotel is beautiful and clean. I think they do weddings as the grounds behind the hotel are pretty and the entire 2nd floor is a bridal area.
Stayed 1 night in Mar 2025

10/10 Excellent

Youngil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice

Everything is good except the smells of smoking in the corridor. Location is fantastic.
Stayed 1 night in Nov 2024

8/10 Good

Hui Ping

Liked: Amenities
Hotel was ok. Easy and free parking on site. The room is clean but a bit old, with dated furniture and torn curtain blinds.
Stayed 1 night in Dec 2024

6/10 Okay

hidekazu

Disliked: Property conditions & facilities

Breakfast is not so good.

Breakfast menu is not so good as we caccot have poor foods and services.
Stayed 1 night in May 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A 5 star staff

My daughter got an allergic reaction to food during breakfast. Staff was quick responding to the situation. First responders came immediately. Thank you!!!!
Stayed 1 night in Aug 2024

10/10 Excellent

Ai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても快適でした。マットレスも気持ちよくお部屋もきれいでした。周辺もランニングやお散歩に最高でした。
Stayed 1 night in Sep 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and amenities. Great walking/museum area!
Stayed 1 night in Sep 2025

6/10 Okay

MAYUKO

Stayed 1 night in Aug 2025

10/10 Excellent

Sen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Misa

Stayed 1 night in Aug 2025

10/10 Excellent

azusa

Liked: Cleanliness, staff & service, property conditions & facilities
とにかく、部屋が綺麗で広々としてて居心地が良かった。佐賀に行ったらまた泊まりたいホテルです。次は、朝食も食べてみたいです。室内の空調も丁度良かった😊
Stayed 1 night in Aug 2025

10/10 Excellent

Kawakami

Liked: Cleanliness, staff & service, property conditions & facilities
周辺に色々なお店があって便利です
Stayed 1 night in Aug 2025

10/10 Excellent

Kimika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

TOYOKAZU

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

shigeru

Stayed 1 night in Aug 2025

10/10 Excellent

Kei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの方々がとても親切でした。
Stayed 2 nights in Jul 2025

10/10 Excellent

keiko

Stayed 1 night in Aug 2025

10/10 Excellent

yumiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
行き届いた清掃とスタッフの対応の心地よさ そして、部屋から見える景色を一望しながらゆったりした時間が過ぎていく｡ とても満足のいく二日間でした｡
Stayed 2 nights in Aug 2025

8/10 Good

Keiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
静かな環境で過ごしやすい
Stayed 1 night in Aug 2025

8/10 Good

KIYOMI

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025