Title: Seven Seas Hotel Jolie Bay - Ultra All Inclusive Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=94928183&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Seven Seas Hotel Jolie Bay - Ultra All Inclusive Travelers find a beachfront escape at this family-friendly resort with eight dining options, three pools, and a rooftop terrace overlooking the water ## Photo gallery for Seven Seas Hotel Jolie Bay - Ultra All Inclusive ![Standard Room, Pool View | Premium bedding, free minibar, in-room safe, desk - Seven Seas Hotel Jolie Bay - Ultra All Inclusive (Safaga)](https://images.trvl-media.com/lodging/95000000/94930000/94928200/94928183/c9071d32.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/da6e9917-2fcd-46a8-bce8-c9d051bf269e-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Junior Room, 2 Bedrooms | Premium bedding, free minibar, in-room safe, desk - Seven Seas Hotel Jolie Bay - Ultra All Inclusive (Safaga)](https://images.trvl-media.com/lodging/95000000/94930000/94928200/94928183/01a4bb37.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free daily buffet breakfast - Seven Seas Hotel Jolie Bay - Ultra All Inclusive (Safaga)](https://images.trvl-media.com/lodging/95000000/94930000/94928200/94928183/84a08a6b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, free minibar, in-room safe, desk - Seven Seas Hotel Jolie Bay - Ultra All Inclusive (Safaga)](https://images.trvl-media.com/lodging/95000000/94930000/94928200/94928183/1819a97f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Kairaba Aqua Mondo Resort has its own beach for windsurfing or snorkeling. It features eight restaurants with local flavors, La Brise Spa, and three outdoor pools. Families love the welcoming atmosphere and variety of activities. ## Reviews 5.6 ## Popular amenities - On private beach - Pool - Breakfast included - All-inclusive - Spa - Parking included £109 includes taxes & fees 1 Jan - 2 Jan 2026 ## Room options ### Check availability for these dates Tonight [Dec 27 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=94928183&PinnedHotelID=94928183&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=94928183&PinnedHotelID=94928183&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 28 - Dec 29](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=94928183&PinnedHotelID=94928183&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=94928183&PinnedHotelID=94928183&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=94928183&PinnedHotelID=94928183&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=94928183&PinnedHotelID=94928183&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=94928183&PinnedHotelID=94928183&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=94928183&PinnedHotelID=94928183&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds 2 beds Showing 18 of 18 rooms ### View all photos for Standard Room ![Premium bedding, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/95000000/94930000/94928200/94928183/172007d7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Free minibar items LED TV Separate bedroom Premium bedding Blackout curtains - 388 sq ft - 1 bedroom - City view - Sleeps 4 - 1 Double Bed ### View all photos for Standard Room, Pool View ![Premium bedding, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/95000000/94930000/94928200/94928183/172007d7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Pool View ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Free minibar items LED TV Separate bedroom Premium bedding Blackout curtains - 388 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed ### View all photos for Superior Room, Partial Sea View ![Superior Room, Partial Sea View | Premium bedding, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/95000000/94930000/94928200/94928183/b23e4545.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Partial Sea View ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds Free minibar items LED TV Separate bedroom Premium bedding - 1 bedroom - Partial ocean view - Sleeps 4 - 1 Double Bed ### View all photos for Deluxe Room, Sea View ![Premium bedding, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/95000000/94930000/94928200/94928183/72efcd9e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Sea View ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds Free minibar items LED TV Separate bedroom Premium bedding - 1 bedroom - Sea view - Sleeps 2 - 1 Double Bed ### View all photos for Family Room, 2 Bedrooms ![Premium bedding, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/95000000/94930000/94928200/94928183/5fa45747.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, 2 Bedrooms ### Highlights Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Free minibar items LED TV 2 bedrooms - 753 sq ft - 2 bedrooms - Sleeps 6 - 1 Double Bed and 2 Single Beds ### View all photos for Family Room ![Premium bedding, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/95000000/94930000/94928200/94928183/5fa45747.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Free minibar items LED TV 2 bedrooms Premium bedding - 753 sq ft - 2 bedrooms - Sea view - Sleeps 6 - 1 Queen Bed and 2 Single Beds ### View all photos for Junior Room, 2 Bedrooms ![Junior Room, 2 Bedrooms | Premium bedding, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/95000000/94930000/94928200/94928183/9232582a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Room, 2 Bedrooms ### Highlights Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Free minibar items LED TV 2 bedrooms - 753 sq ft - 2 bedrooms - Sea view - Sleeps 4 - 1 Double Bed ### View all photos for Honeymoon Room, 1 King Bed, Resort View ![Honeymoon Room, 1 King Bed, Resort View | Premium bedding, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/95000000/94930000/94928200/94928183/fa245101.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Honeymoon Room, 1 King Bed, Resort View ### Highlights Air conditioning Connecting rooms available Free minibar items LED TV Premium bedding Separate bedroom Blackout curtains Private bathroom - 388 sq ft - 1 bedroom - Resort view - Sleeps 2 - 1 King Bed ### View all photos for Junior Suite With Sea View ![Premium bedding, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/95000000/94930000/94928200/94928183/a3cea091.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite With Sea View - Sleeps 3 ### View all photos for SUPERIOR ROOM SEA VIEW ![Premium bedding, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/95000000/94930000/94928200/94928183/2e0342a7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### SUPERIOR ROOM SEA VIEW - Sleeps 2 ### View all photos for Family Room With Garden View ![Premium bedding, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/95000000/94930000/94928200/94928183/78eeb55c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room With Garden View - Sleeps 3 ### View all photos for STANDARD ROOM LAND VIEW ![Premium bedding, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/95000000/94930000/94928200/94928183/2e0342a7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### STANDARD ROOM LAND VIEW - Sleeps 2 ### View all photos for STANDARD ROOM POOL VIEW ![Premium bedding, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/95000000/94930000/94928200/94928183/0d7bb39d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### STANDARD ROOM POOL VIEW - Sleeps 2 ### View all photos for FAMILY ROOM SEA VIEW ![Premium bedding, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/95000000/94930000/94928200/94928183/78eeb55c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### FAMILY ROOM SEA VIEW - Sleeps 3 ### View all photos for SUPERIOR ROOM SIDE SEA VIEW ![Premium bedding, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/95000000/94930000/94928200/94928183/2e0342a7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### SUPERIOR ROOM SIDE SEA VIEW - Sleeps 2 ### Honeymoon Room, 1 King Bed, Resort View - Sleeps 2 ### Deluxe Room With Sea View - Sleeps 2 ### Junior Room, 2 Bedrooms - Sleeps 3 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSafaga-Hotels-Kairaba-Aqua-Mondo-Resort.h94928183.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSafaga-Hotels-Kairaba-Aqua-Mondo-Resort.h94928183.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C26.79927%2C33.94146&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=DbTXSmOH9d4OzZ99NSbBtyIBdUY=) KM 8 Safaga Road Soma Bay, Safaga, Red Sea Governorate, 1945720 #### What's nearby - Safaga Dock \- 7 min drive \- 3.8 miles - Big Dayz Water Sport Center \- 16 min drive \- 14.3 miles - Makadi Water World \- 22 min drive \- 17.5 miles - Makadi Bay Beach \- 27 min drive \- 19.4 miles - Senzo Mall \- 31 min drive \- 29.0 miles #### Getting around - Hurghada (HRG-Hurghada Intl.) - 53 min drive #### Restaurants - ‪Amwaj Lobby - ‬5 min drive - ‪Maya - ‬18 min drive - ‪Amwaj Beach Bar - ‬6 min drive - ‪Sobar - ‬19 min drive - ‪Paparazzi - ‬6 min drive ## About this property ### Seven Seas Hotel Jolie Bay - Ultra All Inclusive Luxury all-inclusive hotel near Red Sea Consider a stay at Seven Seas Hotel Jolie Bay - Ultra All Inclusive and take advantage of a free breakfast buffet, a marina and a beach bar. With a private beach, scuba diving and fishing, this hotel is the perfect place to soak up some sun. Treat yourself to a hot stone massage, a body scrub or a facial at the on-site spa. Be sure to enjoy a meal at any of the 8 on-site restaurants. Enjoy the gym, as well as activities, such as snorkelling, parasailing and boat tours. In addition to a rooftop terrace and a shopping centre on-site, guests can connect to free WiFi in public areas. You'll also enjoy the following perks during your stay: - 6 outdoor pools and a children's pool, along with a waterslide, free cabanas and sunloungers - Free self-parking - Babysitting (surcharge), meeting rooms and outdoor furniture - A billiards/pool table, coffee/tea in reception and a lift Room features All 309 rooms boast comforts, such as premium bedding and laptop-compatible safes, in addition to perks, such as laptop-friendly workspaces and air conditioning. More conveniences in all rooms include: - Free tea bags/instant coffee and electric kettles - Bathrooms with showers and free toiletries - 43-inch LED TVs with satellite channels - Wardrobes/cupboards, daily housekeeping and desks ### All-inclusive details This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet meals, snacks and beverages included In-room minibar (all beverages included) Meals and beverages at companion properties Dining availability limited at one or more venues Gourmet or à la carte dining limited to 1 meal per stay ### Land activities Fitness facilities Volleyball Children's club ### Lessons/classes/games Aerobics Dancing Water fitness Yoga ### Entertainment On-site entertainment and activities Access to on-site nightclubs On-site live performances Theme parties ## Similar properties ![View from room](https://images.trvl-media.com/lodging/77000000/76890000/76885100/76885057/17beb224.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Xanadu Makadi Bay - High Class All Inclusive Makadi Bay - On private beach - Pool - Breakfast included - All-inclusive 8.0 Very good 12 reviews £252 includes taxes & fees 13 Jan - 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On private beach - Pool - All-inclusive - Spa 4.0 1 review £91 includes taxes & fees 10 Jan - 11 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=106601109&PinnedHotelID=106601109&HadPinnedHotel=true®ionId=-1&adults=2) ![Water park](https://images.trvl-media.com/lodging/110000000/109930000/109927900/109927836/061603d2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Flow Spectrum Resort Sahl Hasheesh Sahl Hasheeh - Pool - Breakfast included - All-inclusive - Spa 8.8 Excellent 148 reviews £80 includes taxes & fees 13 Jan - 14 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=109927836&PinnedHotelID=109927836&HadPinnedHotel=true®ionId=-1&adults=2) ![3 restaurants, international cuisine](https://images.trvl-media.com/lodging/2000000/1770000/1769100/1769008/3beddb9e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pyramisa Beach Resort, Hurghada - Sahl Hasheesh Sahl Hasheeh - Pool - Hot tub - Breakfast included - All-inclusive 7.0 Good 174 reviews £101 includes taxes & fees 19 Jan - 20 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=1769008&PinnedHotelID=1769008&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/38000000/37930000/37922700/37922609/eec54aec.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### JAZ Elite Maraya El Quseir - Pool - Breakfast included - All-inclusive - Kids’ pool 9.6 Exceptional 65 reviews £141 includes taxes & fees 6 Jan - 7 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=37922609&PinnedHotelID=37922609&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/10000000/9580000/9577800/9577758/900852ac.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sunny Days Palma De Mirette Resorts & Spa Dahar - On private beach - Pool - Hot tub - All-inclusive 6.8 156 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=9577758&PinnedHotelID=9577758&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Food and drink - Free buffet breakfast available daily 7:00 AM to 10:00 AM - 7 bars/lounges - 8 restaurants - A beach bar - A coffee shop/cafe - Coffee and tea in common areas - Couples/private dining - Snack bar/deli ### Things to do - 6 outdoor pools - Billiards/pool table - Boat and paddles - Boat tours - Children's pool - Designer stores - Fishing - Full-service spa - Gym - Parasailing - Playground - Scuba diving - Shopping centre - Snorkelling - Waterslide - Windsurfing ### Family friendly - 6 outdoor pools - Babysitting (surcharge) - Children's pool - Laundry facilities - Playground - Snack bar/deli - Waterslide ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage ### Guest services - Change of bedsheets (on request) - Change of towels on request - Housekeeping (daily) ### Business services - 3 meeting rooms - Conference centre (7,212 square foot of space) ### Outdoors - Free pool cabanas - Garden - Marina - On a private beach - Outdoor furniture - Pool loungers - Pool umbrellas - Rooftop terrace ### Full-service spa - 4 treatment rooms - Body scrubs - Body wraps - Couples treatment rooms - Facials - Hot stone massages - Hot tub - Manicures/pedicures - Sauna - Spa open daily - Steam room - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Front entrance ramp - Lift (120 centimetre wide door) - Tile flooring in room - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to lift ### More - Banquet hall - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 43-inch LED TV with cable/satellite channels ### Food and drink - Champagne service - Electric kettle - Free bottled water - Free stocked minibar - Tea bags/instant coffee ### More - Access via exterior corridors - Air conditioning - Connecting rooms available - Desk - Iron/ironing board on request - Laptop workspace - Laptop-compatible safe - Phone ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Guests under 18 years old are not allowed in the spa ### Property is also known as Kairaba Aqua Mondo Resort Seven Seas Hotel Jolie Bay - Ultra All Inclusive Hotel Seven Seas Hotel Jolie Bay - Ultra All Inclusive Safaga Seven Seas Hotel Jolie Bay - Ultra All Inclusive Hotel Safaga ## Frequently asked questions ### Does Seven Seas Hotel Jolie Bay - Ultra All Inclusive have a pool? ### How much does it cost to stay at Seven Seas Hotel Jolie Bay - Ultra All Inclusive? ### Is Seven Seas Hotel Jolie Bay - Ultra All Inclusive pet-friendly? ### How much is parking at Seven Seas Hotel Jolie Bay - Ultra All Inclusive? ### What time is check-in at Seven Seas Hotel Jolie Bay - Ultra All Inclusive? ### What time is check-out at Seven Seas Hotel Jolie Bay - Ultra All Inclusive? ### Are there all-inclusive benefits at Seven Seas Hotel Jolie Bay - Ultra All Inclusive? ### Where is Seven Seas Hotel Jolie Bay - Ultra All Inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Seven Seas Hotel Jolie Bay - Ultra All Inclusive Reviews 5.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 6.8 Cleanliness ### 7.4 Amenities ### 6.8 Staff & service ### 6.0 Eco-friendliness ### 6.0 Property conditions & facilities 10 - Excellent 1 8 - Good 1 6 - Okay 0 4 - Poor 0 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Latchman 12 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A beautiful resort located near the red sea. The food is delicious and friendly staff. ##### Latchman Stayed 3 nights in Oct 2023 ### 8/10 Good #### GULBAKHAR 11 Nov 2025 Liked: Cleanliness, staff & service, amenities Helt ok ##### GULBAKHAR Stayed 9 nights in Oct 2025 ### 2/10 Terrible #### Havovie 7 Dec 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I booked the Kairaba Aqua Mondo hotel with Expedia and it was a non-refnudable booking which I totally understand. However, it baffles me that they could not make an exception or any sort of consideration for me. Here's what happened: I was going on a Suez canal cruise with my mum for her birthday in Nov 2023 and a couple weeks before the cruise MSC Cruise line decided it was too dangerous to go from Marseille France to Luxor Egypt via Suez, so they cancelled the cruise due to the geopolitical situation between Hamas/Israel. I was fully intending to go on this trip and end the cruise with a stay in Safaga at Kairaba Aqua Mondo. If the cruise was cancelled due to unforeseen circumstances and the cruise line only covers the cruise and insurance only covers countries directly affected by the war (Israel and Gaza) where does that leave me? Stuck paying for a hotel I never got to use. Every other hotel booking on my trip (there were 4 others) refunded me the points or money or deposit because it was not my fault that the cruise happened. I went through Expedia 3 times to ask them to help contact the hotel and make my case each time they got a generic reply from Kairaba saying they will not be refunding or crediting anything. I find this to be terrible customer service and I don't often write reviews but I felt this occasion should be documented and serve as a warning to others that it is probably better to always go with the big reliable chains like Marriott or Hilton. ##### Havovie Stayed 2 nights in Nov 2023 ### 2/10 Terrible #### Rania 26 Jun 2025 ##### Rania Stayed 2 nights in Jun 2025 ## Expedia's Latest Trends ### Hotels > [Stella Gardens Resort & Spa - Makadi Bay - All inclusive](https://www.expedia.co.uk/Hurghada-Hotels-Stella-Di-Mare-Gardens-Resort-Spa-Makadi-Bay.h11577572.Hotel-Information) > > [Mövenpick Waterpark Resort & Spa Soma Bay](https://www.expedia.co.uk/Hurghada-Hotels-Movenpick-Resort-Soma-Bay.h6173319.Hotel-Information) > > [Casa Cook El Gouna - Adults Only](https://www.expedia.co.uk/Hurghada-Hotels-Casa-Cook-El-Gouna.h35380434.Hotel-Information) > > [JAZ Makadi Star & Spa](https://www.expedia.co.uk/Hurghada-Hotels-Jaz-Makadi-Star-Spa.h1406552.Hotel-Information) > > [Mövenpick Resort El Quseir](https://www.expedia.co.uk/El-Quseir-Hotels-Movenpick-Resort-El-Quseir.h34533.Hotel-Information) > > [JAZ Royal Palmariva](https://www.expedia.co.uk/Makadi-Bay-Hotels-LABRANDA-Royal-Makadi.h1661760.Hotel-Information) > > [Prima Life Makadi Hotel - All inclusive](https://www.expedia.co.uk/Hurghada-Hotels-Prima-Life-Makadi-Hotel.h2933586.Hotel-Information) > > [Kempinski Hotel Soma Bay](https://www.expedia.co.uk/Soma-Bay-Hotels-Kempinski-Hotel-Soma-Bay.h2135054.Hotel-Information) > > [JAZ Makadi Saraya Resort](https://www.expedia.co.uk/Makadi-Bay-Hotels-Jaz-Makadi-Saraya-Resort-All-Inclusive.h1400412.Hotel-Information) > > [Hotel Panorama Bungalow Resort El Gouna](https://www.expedia.co.uk/Hurghada-Hotels-Hotel-Panorama-Bungalow-Resort-El-Gouna.h5832002.Hotel-Information) > > [Jaz Makadi Gardens - TUI BLUE Makadi Gardens - Adults Friendly 16 Years Plus](https://www.expedia.co.uk/Hurghada-Hotels-TUI-BLUE-Makadi-Gardens.h66907914.Hotel-Information) > > [Premier Le Reve Hotel & Spa Sahl Hashesh -Adults Only](https://www.expedia.co.uk/Hurghada-Hotels-Premier-Le-Reve-Hotel-Spa-Sahl-Hashesh.h68157752.Hotel-Information) > > [Steigenberger Resort Ras Soma](https://www.expedia.co.uk/Hurghada-Hotels-Steigenberger-Resort-RAS-Soma.h64470401.Hotel-Information) > > [Fort Arabesque Resort, Spa & Villas](https://www.expedia.co.uk/Hurghada-Hotels-Fort-Arabesque-Resort.h5806203.Hotel-Information) > > [TUI MAGIC LIFE KALAWY](https://www.expedia.co.uk/El-Quseir-Hotels-Club-Magic-Life-Kalawy-All-Inclusive.h10244592.Hotel-Information) > > [KaiSol Romance Resort](https://www.expedia.co.uk/Hurghada-Hotels-SUNRISE-Romance-Resort-Grand-Select.h24124758.Hotel-Information) > > [Cook's Club El Gouna - Adults Only](https://www.expedia.co.uk/Hurghada-Hotels-Cooks-Club-El-Gouna-Adults-Only.h2325352.Hotel-Information) > > [Stella Beach Resort & Spa - Makadi Bay](https://www.expedia.co.uk/Hurghada-Hotels-Stella-Di-Mare-Beach-Resort-Spa-Makadi-Bay.h11577543.Hotel-Information) > > [Pyramisa Beach Resort, Hurghada - Sahl Hasheesh](https://www.expedia.co.uk/Hurghada-Hotels-Otium-Pyramisa-Beach-Resort.h1769008.Hotel-Information) > > [Serenity Alpha Beach](https://www.expedia.co.uk/Hurghada-Hotels-Serenity-Makadi-Beach.h2759456.Hotel-Information) > > [Tropitel Sahl Hasheesh Resort](https://www.expedia.co.uk/Hurghada-Hotels-Tropitel-Sahl-Hasheesh-Resort.h8035526.Hotel-Information) > > [JAZ Soma Beach](https://www.expedia.co.uk/Hurghada-Hotels-Solymar-Soma-Beach.h57347738.Hotel-Information) > > [JAZ Aquaviva](https://www.expedia.co.uk/Hurghada-Hotels-Jaz-Aquaviva-All-Inclusive.h11120105.Hotel-Information) > > [The Chedi El Gouna ](https://www.expedia.co.uk/El-Gouna-Hotels-The-Chedi-El-Gouna.h12315381.Hotel-Information) > > [Palm Royale Resort - Soma Bay](https://www.expedia.co.uk/Hurghada-Hotels-SENTIDO-Palm-Royale.h1178537.Hotel-Information) > > [Sentido Caribbean World Soma Bay](https://www.expedia.co.uk/Hurghada-Hotels-Caribbean-World-Resort-All-Inclusive.h22782651.Hotel-Information) > > [Steigenberger Resort Alaya - Adults Friendly 16 Years Plus](https://www.expedia.co.uk/El-Quseir-Hotels-TUI-BLUE-Alaya-Adults-Only-All-Inclusive.h38122085.Hotel-Information) > > [Serenity Alma Heights](https://www.expedia.co.uk/Hurghada-Hotels-Serenity-Fun-City.h9636534.Hotel-Information) > > [SUNRISE Royal Makadi Resort - All inclusive](https://www.expedia.co.uk/Makadi-Bay-Hotels-SUNRISE-Royal-Makadi-Resort-All-Inclusive.h2815354.Hotel-Information) ---