2/10 Terrible
Deric
18 Apr 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
When we first arrived the impression was awful, in fact when we pulled up we thought we were at the wrong place as it did not look like a hotel and we thought we got scammed, after asking a couple people outside they assured me it was the hotel indeed; that is when our disappointment started.
This is NOT a 5 star hotel by any means, not by American, European or by Middle Eastern standards. Being a hotel owner in Miami I might be a little harsh, but this place is a 1 star hotel all day long. The rooms have been updated on recent years so that is definitely a plus, although if you are a bigger guy like me the toilet placement when they did the renovations may give you some trouble entering. The food is below average, we felt like eating in a school cafeteria at best, most of the stuff we tried was overcooked and/or too greasy, due to this, we stuck to the basics and ate mostly pasta, eggs and fruits and got by, it’s a shame because we came from another hotel in Cairo and every restaurant in town or hotel food there was fabulous, Egyptians really know how to cook. The gardens around the hotel are well kept, but the outside of the buildings is deteriorating, looks like they ran out of money when renovating the inside units and couldn’t afford to paint the outside buildings or fix the worn out concrete walkways. The staff does not speak English, most of the time you will not get what you asked for due to lack of them understanding English, even asking for simple items like water o
Deric
Stayed 5 nights in Apr 2024