Ratings based on 665 Verified Reviews

4.1 out of 5
81% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveller

Only Stop for the Food

Posted 04-Apr-2017
Pros: Nothing.
Cons: Better customer service would make up for the old hotel site.
All aspects except for the food were disappointing. The reservations department were rude and unhelpful. The manager that checked me in made no attempt to rectify the problem with the reservations department. The rooms were old and tired looking. The price was extremely expensive for this hotel ranking.
5 out of 5
Recommended
for Everyone
by A verified traveller from Northern California

Perfect and close to shopping mall

Posted 13-Mar-2017
Very pleased with our stay. Nice hotel and very comfortable, we had a single king bed room was spacious and had nice flat screen tv. Has a nice bar and restaurant. It is close to Arden mall that has many shops and places to eat! Reservations recommended!
5 out of 5
Recommended
for Everyone
by A verified traveller

It was amesome!

Posted 13-Feb-2017
It was an awesome stay. Were only there 1 night. Walls are paper thin. Sorry we were loud, but we were having 2 much fun.
3 out of 5
by A verified traveller

Old but room is clean, small old bathroom.

Posted 10-Feb-2017
On elevator broken, old building, no free breakfast.
5 out of 5
by Connie

Posted 22-Jan-2017 on Hotels
Was great!
5 out of 5
by hyatt from rancho cordova

hyatt is good

Posted 20-Jan-2017 on Hotels
awsome
4 out of 5
by joseph

Convenient

Posted 17-Jan-2017 on Hotels
As a Hilton member, I was only entitled to 2 bottled waters during my 2-day stay. Also, it is very hard to reach the toilet paper behind you.
5 out of 5
by Barbara

This traveller left a rating score only Posted 15-Jan-2017 on Hotels
3 out of 5
by A verified traveller

Posted 13-Jan-2017
So duty none clean a lot of noise smells of cigarettes in the room.
4 out of 5
by Jamie

Always a nice stay

Posted 05-Jan-2017 on Hotels
This was our third time staying at this hotel. It's our go-to because it's in a nice neighborhood, close to the stores we're wanting to visit, and has great customer service. This time the hallway smells badly of cigarette smoke, but thankfully our room did not. The room was clean and comfortable, but could use a bit of an update.