Ratings based on 586 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
82% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveller from ukiah ca,

Great stay!

Posted 13-Apr-2016
Good location with friendly staff. Free wifi was a plus as well.
2 out of 5
by A verified traveller

Not what I'd expect from Hilton

Posted 26-Feb-2016
Pros: Nothing
Cons: Everything - they should have started by telling us how to operate the heating upon arrival so we wouldn't be so caught off guard.
Location: Location not great . not near anything. We were there for a tennis tournament and needed a place to stay for the night.
On an onvernight away, and found this with an OK price - Distance was more than what I needed. Long way - but that was my bad. I should have chosen something closer. Figured Hilton would be good. Got there to find we needed to pay for parking. And then when we got in we found that the entire front was under construction. The interior entrance and was in disarray, Very difficult time just trying to figure out where the registration desk was. I mentioned that there was no mention in the ad that it was under construction - she said no of course not we want to sell rooms. I thought the parking would have been comped - but she said no. charged us $10+ for over night parking - no choice we had to park and there was no where else to park. When we finally figured out how to find our room the there was no light at the front door to light our way?! We had to use our phones to light our way to the other end of the room - of which one of the lamps had no light bulb - finally figured that out and we were dead tired so collapsed. Middle of night the heating wouldn't turn off - nor would the air conditioning turn on - we awoke swealtering - we went to the thermostat and couldn't figure it out - no buttons really wouldn't respond... 2 am not seeing well. Now either die of heat exhaustion brought back out my phone to light up directions next to heating element which said i needed to put my key card into the slot at by the front door to operate the air conditioning or heating?!
5 out of 5
by A verified traveller from Union City

Great hotel to stay in Sacramento area.

Posted 11-Feb-2016
Pros: I like the people and the entire staff of this hotel. The location is also close to a mall and other eateries which are only less than 3 miles.
Cons: The hotel is currently undergoing renovations so the place should look even better when it's done.
Location: There is a mall and a movie theater close by and restaurants to dine in as well.
Everything was great during our stay at the hotel. From the receptionist greeting us when we arrived, the staff in the restaurant and room service and our departure were all done exceptionally well!
4 out of 5
by A verified traveller from NV

Nice hotel

Posted 30-Jan-2016
The hotel is nice. Located close to the mall. Quiet rooms. Quick check-in.
3 out of 5
by jowdy

Posted 26-Jan-2016 on Hotels
Construction is taking place. Our room window looked I to the construction space. I was told no other rooms were available so that was disappointing. Tried to watch fox at night and the channel kept breaking up. Parking requires a fee and there are two exit gates which are not enough when many are trying to leave for lunch. This property needs some work in my opinion.
4 out of 5
by A verified traveller from los angeles

Perfect distance from calexpo.

Posted 25-Jan-2016
It's old inside but under construction. The staff and security are great. Beds are not comfortable but they work.
5 out of 5
by Isaac

This traveller left a rating score only Posted 22-Jan-2016 on Hotels
5 out of 5
by A verified traveller from Tracy CA

Awesome Stay

Posted 16-Jan-2016
We had a wonderful stay at the Hilton as always. This was our second stay at hilton arden and i was not disspointed. My children love everything about this hotel and the highlight was they got to meet King Batch.The hotel is currently undergoing renovations but that did not deter the staff from their wonderful hospitality and staff. The location is so convinient with Arden Mall just close by. I would recommend this hotel to anyone travelking for leisure or business. Will deflynitel return!
1 out of 5
by Donald from Oakland

Got ripped off

Posted 08-Jan-2016 on Hotels
These people took my money saying I smoked. Charged me 250. Don't burn incense here they will charge you for it. Heater didn't work. This was a crazy experience. Never going here again ... ever!!!
3 out of 5
by A verified traveller

This traveller left a rating score only Posted 04-Jan-2016 on Hotels