Ratings based on 715 Verified Reviews

4.0 out of 5
81% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveller from Sacramento, Arden

Ok, expected more

Posted 08-Dec-2017
My reservation wasn’t on file, hotel staff told me all booked. Had to call Expediaband have them fax over confirmation, eventually got a room. Main Door stuck, had to slam shut each time. Toilet didn’t flush appropriately and had to jiggle handle.
5 out of 5
Recommended
for Everyone
by A verified traveller from Oakland Ca

Amazing

Posted 19-Nov-2017
Omg the beds are the best!!! Beyond comfortable! I didn’t even wanna get out the bed. Wish I could have just taken it with me. Enjoyed my stay and would return in the future.
5 out of 5
Recommended
for Everyone
by A verified traveller from California

Good hotel

Posted 19-Sep-2017
I was very happy with the room. However, the room are adjoining rooms thus you can easily hear the person in the next room. I utilized the gym facilities which was nice with great machines. Downfalls was that I placed a do not disturb sign on the door and the hotel did not obey the sign. As well, other guests were very loud at 3 am, screaming in the hall and drinking. The issue was not resolved for twenty minutes.
4 out of 5
by A verified traveller from stockton

Broken window

Posted 15-Sep-2017
We had a comfortable night, but unfortunately we woke up to a broken driver side window. Of course not the hotels fault, but kind of disappointing.
3 out of 5
by A verified traveller

makeover needed

Posted 14-Sep-2017
Good staff and food, but shabby (hall carpeting should have been replaced years ago) and in a sketchy neighborhood.
5 out of 5
Recommended
for Everyone
by A verified traveller from Seattle

Great hotel and staff!

Posted 12-Sep-2017
Everything was perfect! One of my top 3 stays in 35 years of travel! Only thing they could fix is replacing toilet in room 806. Inside of tank is old and completely dark orange. It unplugs and run randomly through the day and through the night which wakes you up because it gives off a high screeching pitch. The same as when you flush it. It also sits very low to the ground I am only 5'1 so I can't imagine anyone taller than me reaching it easily. Everything else was great!
4 out of 5
by reyes

This traveller left a rating score only Posted 10-Sep-2017 on Hotels
4 out of 5
by Joe

Pleasant

Posted 10-Sep-2017 on Hotels
We didn't like the sliding wooden door to the restroom. It made to much noise when opening or closing it.
1 out of 5
by A verified traveller

This traveller left a rating score only Posted 09-Sep-2017 on Hotels
4 out of 5
by eric

This traveller left a rating score only Posted 30-Aug-2017 on Hotels