Find hotels near S.A. Prum, Bernkastel-Kues from £63

"Great location. Very beautiful and comfortable. Offered discount for parking and had a place to store our bicycles overnight. The room was spacious and had good amenities. It is old so the floors squeaked in some places. The rainfall shower head was leaky and in need of replacement, but did not interfere with showering. Best of all was a small fridge and a fan. Would highly recommend!"

"Fabulous from start to finish! Welcome drink on arrival, early access to our room which was in the cottage, we ate in the restaurant, the food was very good, staff very attentive and lovely wines. Swimming pool was great and the sauna. Great location and will definitely stay again."

"The hotel is well located and the room was very nice with a good size. The staff was always very welcoming and helpful without hesitation. I would definitely repeat. "

"The confirmation from Expedia said "check-in starts at 3:00 pm". We arrived at 6:10 pm, and there was nobody at the reception desk. There was a sign on the wall that said "check in 15:00 to 18:00". We did not know there was a 6:00 pm deadline for check in. We could not find anybody around, and no instructions for arrival after 18:00. And no communications from the hotel. I'm sure they must have known that there were more people with reservations that had no yet arrived. We came very close to just leaving and finding another hotel in town. In the end, we wish we had. Some people outside said to call the number for the hotel. I did and got and older woman who seemed very irritated that I had called, and surprised. She finally told me that there would be someone at reception again at 8:00 pm (20:00). So we went for a drive around town and went to the grocery store, and got gasoline, and got back to the hotel at 8:00 pm. There were about 25 people in the lobby waiting to check in. Two ladies were trying to do it together. One was going through a stack of printed reservations. Of course, everyone else was checked in before we were, at 8:45 pm. Parking lot out back was full of potholes. We finally got into our room, above the reception lobby, at 9:00 pm. We had been driving all day and were so tired. They were having some kind of disco party on the ground floor, people smoking and talking right under our window for hours. Not much sleep. Small room."

"This property was a little further out but it was very easy to navigate your way into the center of town-we walked to everything from this hotel! The staff were excellent and the hotel breakfast was the best we had in our travels. We traveled by bike and they had hotel storage and early check in. Would definitely stay again!"