Courtyard
Check availability

Reviews of Santa's Igloos Arctic Circle

4 out of 5
Santa's Igloos Arctic Circle
Joulumaankuja 8, Rovaniemi

Reviews

9.2

Wonderful

Rating 10 - Excellent. 117 out of 166 reviews" "
Rating 8 - Good. 34 out of 166 reviews" "
Rating 6 - Okay. 8 out of 166 reviews" "
Rating 4 - Poor. 6 out of 166 reviews" "
Rating 2 - Terrible. 1 out of 166 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Yesi

Travelled with family
Liked: Cleanliness, property conditions & facilities
The cabin was spacious and clean. The furnishings were good, and the cooling aand heating worked well. The unit was good but entirely too overpriced. The heater made a weird noise all night, the tablet to cominucate with the front desk did not hold a charge and the shower water leaked all over the bathroom floor. Our stay included breakfast and dinner. The breakfast was nice the forst day, but the second day the hotel did not have enough staff to accomodate for the amount of people at the hotel. They ran out of plates, coffee cups, water, and food items and were unable to replace them in a timely fashion. The property is a walking distance from santas village which was nice.
Stayed 2 nights in Mar 2024

10/10 Excellent

BERTHA ROSA, Tampa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience! Walking distance to Santa clause village. Easy access to the airport and the restaurant is Divine! Some of the best food we’ve ever had! Fabulous experience. Will recommend !
Stayed 2 nights in Mar 2024

10/10 Excellent

Dana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Santa Igloo with hot tub was phenomenal for viewing the northern lights at night and enjoying the natural surroundings during the day. Excellent location and awesome customer service.
Stayed 2 nights in Mar 2024

10/10 Excellent

Carrie Siu Teng

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
High recommended
Stayed 1 night in Mar 2024

10/10 Excellent

Jeanette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very impressed with the hotel restaurant food; excellent dinner and breakfast!!
Stayed 1 night in Mar 2024

10/10 Excellent

Meliha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was brilliant. Staff were professional and helpful at all times. My husband was celebrating a very special birthday and the hotel went out of their way to help make it special. The igloo itself felt special and we were pleased to have had the experience. Restaurant food and breakfast buffet were really good-especially the dinners were fabulous! We had our 5 year old with us and SCV was easily walkable for us plus sledges are provided if needed
Stayed 4 nights in Feb 2024

6/10 Okay

Kim, Braitling

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Overpriced for what it was. The bed was broken, clunked when you sat on it. Barely a chair to sit on in the room. For the cost of the place a coffee machine in the room would have been good. Dreadfully rude attendant at dinner, small portions, confusion at breakfast as no one there to greet you. Rude staff when asked why the room was so cold- poor communication and talked over the top of me. I don’t think I would recommend this place to anyone.
Stayed 2 nights in Feb 2024

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere, amazing and friendly staff! Loved the private hot tub that was part of our room! Overall, an amazing stay.
Stayed 1 night in Jan 2024

10/10 Excellent

Jenna Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous experience
I loved watching the stars at night, and I was lucky enough to see the Northern lights from my igloo. The staff is very friendly and the food is fabulous.
Stayed 2 nights in Jan 2024

10/10 Excellent

zhigang, Sydney

Stayed 2 nights in Jan 2024

10/10 Excellent

Maria Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Katherine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time at Santa's igloos. the staff were all really friendly and helpful. the igloo itself was really cute and the underfloor heating useful for getting wet clothing dry really quickly. I didnt realise but we had half board food which was a godsend as the food is very expensive. The breakfast buffet was varied and the dinner selection whilst limited was yummy and all lactose and gluten free. the northern lights alarm was really useful - we got to see them twice during our stay! the mini sledges to help get the children around were helpful. my only criticism was there isnt much storage in the rooms
Stayed 3 nights in Jan 2024

10/10 Excellent

abdulla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful experience. Friendly staff and great food. The inclusion of breakfast and a main meal each day was a wonderful addition.
Stayed 2 nights in Jan 2024

6/10 Okay

Rodrigo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good but not excelent
Stayed 1 night in Jan 2024

10/10 Excellent

Edwin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A true winter wonderland getaway! Cold and snowy, but perfect all-around, from the location close to the airport and Santa's Village, to the wonderful igloos, to the views, and the food! Already missing it.
Stayed 2 nights in Dec 2023

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a fantastic place to stay. The staff was friendly and helpful. The rooms were beautiful and cozy. If you're traveling to Rovaniemi, definitely consider staying in one of the igloos.
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Tania

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. The room was very well appointed and the buffet breakfast was excellent. Easy walking distance to main areas of Santa village and was great to be able to order taxi directly to your room especially when checking out with lots of luggage
Stayed 1 night in Dec 2023

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely Amazing !!!
Stayed 2 nights in Dec 2023

10/10 Excellent

JULIE

Stayed 1 night in Dec 2023

8/10 Good

Pongsakdi

Liked: Cleanliness, property conditions & facilities
NA
Stayed 1 night in Dec 2023

8/10 Good

Souvik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Luvraj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Lyubov

Stayed 3 nights in Nov 2023

6/10 Okay

Luis, Guadalupe, San Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This place is good, but for the price the services they offer are not that good, check-in is very late and check-out is very early. For my wife and I, the worst thing about this place is the restaurant service, it is very expensive, and it is incredible how small the portions are, they are practically ridiculous, maybe they take advantage of the fact that once you get there, there are no other options except If you have a vehicle to go out and find another place to eat.
Stayed 1 night in Nov 2023

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

teddy

Liked: Cleanliness, staff & service, property conditions & facilities
Santa’s igloos
Staff was very excellent. Very helpful and welcoming. Igloo was a bit tight and not well organized for the size. Floor had very nice and appreciated radiant heat flooring. Bathroom has a poor shower design allowing water to escape into main area causing floor rug to get wet. Sauna was excellent even if a little cramped. Igloo has tablet for communication with staff and placing room orders/ requests, however it was hard to get it to come on and work correctly. More over the tablet was tied to the wall and made typing awkward at best with it getting stuck at times. Staff made the stay excellent despite igloo issues. Beware there is no hotel transportation to and from airport or other main locations although the village is a short and comfortable walking distance.
Stayed 3 nights in Nov 2023

10/10 Excellent

Leanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fantastic stay at this property. Great experience enjoyed by both parents and child. Walking distance to Santa clause village. Lovely breakfast lots of choice. Would love to stay again
Stayed 1 night in Nov 2023

10/10 Excellent

Sari

Liked: Cleanliness, staff & service, property conditions & facilities
Great property. I would recommend getting a room with a hot tub for the total experience!
Stayed 2 nights in Nov 2023

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely experience
It was a wonderful experience! The place is beautiful. The igloos are super cosy and have a spectacular view of the sky. We stayed two nights, and, unfortunately, we could not see the northern lights from the igloo as it was super cloudy. Some people managed to see it on tours on one of the nights, but we preferred to stay in the igloo because even without the lights, it’s a fantastic experience to sleep under that sky in the warmth while there was so much snow and -12°C outside. We were also lucky to have so much snow at the beginning of November that brought a lot of magic to the place – it was the first big one of the season! We highly recommend the hotel for the friendly people that work there, igloos and location – just 5 minutes walking from the Santa Claus Village!
Stayed 2 nights in Oct 2023

10/10 Excellent

Fermin

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It looks amazing, was a paradaise in the snow for my kids !!!!
Stayed 2 nights in Oct 2023

10/10 Excellent

Hiu Ching

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and nicely decorated igloo. Our first time staying in an igloo and the aurora alarm helped us waking up from night time and see the northern light successfully. One must try staying at an igloo at least once in a life time.

10/10 Excellent

OLE, PORT ORCHARD

Liked: Cleanliness, staff & service, property conditions & facilities
Very cozy rooms. Very clean. Staff was friendly and helpful.

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff fantastic. Idyllic setting. Some village facilities closed out of peak season. Saw the Northern Lights and met Santa.
Stayed 2 nights in Sep 2023
Response from Polina on 14 Oct 2023
Dear Mark,Thank you for your kind words and it was our pleasure to host you. We are happy to hear that the natural phenomenon has been seen during your stay with us. Our staff look forward to warmly welcome you again in the future. With Kind Regards,PolinaReception Duty Manager & Sales Assistant

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

Cindy, Salt Lake City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a little worried after reading the reviews, when I booked this place in the summer of 2022. But it's a half igloo, it's expensive, but I couldn't wait to give it a try. Yes it is expensive, but I wish we had stayed two nights instead of just one. The 'igloo' part of the 'house' is rather small but enough. The bed there is for two, plenty of space. And then there's another room for the other two with a small window. Then there's a shower/bath and closet. It's cozy and warm. We didn't see the northern lights though, it was cloudy the whole time. But it's ok. It's still pretty at night when all the lights are off. The location is very close to the Santa Claus Holiday Village, but you'd still want to take taxi because you wouldn't want to walk that far with your luggage in the snow. Our reception was EXCELLENT. We were able to check in two hours early! The lady was super nice! There was a cute added two gnomes as a gift. They helped us with our luggage so we don't have to pull them in the snow to our 'room' which is like a duplex but you don't hear the neighbor at all. Service was great, no phones but they respond with the iPad given in the room. We wanted a taxi to go into town and the taxi came very quickly. Breakfast in the morning was also wonderful, plentiful, and delicious and not crowded at all. I would stay here again, but more than just one night, hopefully get it on sale! :)

8/10 Good

Jaime

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The only thing that would make this place better is if they turned off the lights at Santa’s Place at night so you could enjoy the igloos more. Otherwise beautiful property
Stayed 1 night in Nov 2022

10/10 Excellent

Martine

Stayed 3 nights in Nov 2022

10/10 Excellent

Pik Ching

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are friendly and helpful. Professionally deal with all requests.
Stayed 2 nights in Oct 2022

4/10 Poor

avi

Liked: Property conditions & facilities
Disliked: Cleanliness
Disappointing
The room was not cleaned Evan we asked. The prices is NOT REASONABLE HIGH and there is not value for it
Stayed 2 nights in Feb 2022

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Convenient location but could have been better
The hotel was family style so facilities were busy most of the time. The breakfast was ok, though there wasn’t anyone to welcome guests or offer coffee. The location was good and in walking distance to the Santa Clause village. We arrived a little before check-in time, the room was not ready so we completed paperwork and went out for dinner. When we came back we were told we have free dinner but until 5pm or 6pm. We wished if we were informed and welcomed to dinner before heading out. We could have stayed while the room gets prepared.
Stayed 1 night in Dec 2021

10/10 Excellent

Anna

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
I loved the accommodations and how it was a short walk to Santa’s Village. Definitely felt like we were staying in a winter wonderland! The complimentary breakfast and dinner entrees were fantastic. The aurora alert in the rooms worked like a charm as well! It only went off once while we were there, but we could see the auroras when stood outside. Only thing I wished that was available that we didn’t have was a sauna. Also, we utilized the laundry service — which was super helpful because we were traveling light, but it was rather pricey. Overall — the staff was super helpful and friendly & I would 100 percent recommend staying!
Stayed 3 nights in Dec 2021

4/10 Poor

Pedro

Disliked: Cleanliness, staff & service, room comfort
Overpriced Hotel for what you get
The experience we had in this hotel is just like a overpriced and glorified holiday inn. Don’t get sold by the pictures. They are extremely short staffed for everything.. so dont expect any help with luggage or any other extra request. Check in is quite late (4pm), specially when you have to check out at 11am. There is no room service, and no lunch service either. Breakfast was ok, always the same options. Dinner was very good, this is the only great thing I can say. They have a fire pit outside, but its never on, again, no staff to switch it on and keep it going. Even the outside area where you can smoke is unpleasant and no cleaning and no attention to the area. The hotel reception area is quite dirty, from people eating and drinking, the cleaning is slow. The toilets of the reception are not cleaned regularly. The room itself were ok, we did have moments of cold. The heating does switch off for a bit, and the toilets are cold. Floor heating is only in a very small area. It is about 600/700m walk to the Santa Village, so be prepared to walk in the cold. Feels longer when its -23 Celsius. When I checked out and was asked about our experience I said I was not impressed for what we paid. Got the reply “okay”. Seems that tourism is not their main priority. Overall I was expecting much more for what we paid.
Stayed 2 nights in Dec 2021

8/10 Good

Catherine, boca raton

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
When one pays close to 800$ a night for a room, you expect a soap bar ( asked for it, never got ) and a few minimum amenities.
Stayed 3 nights in Dec 2021

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
Travelled with 3 Kids, beautiful stay here! Excellent location only 5 minute walk to the SCV
Stayed 2 nights in Dec 2021

10/10 Excellent

JAIME

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing. The service was excellent and the personnel are nice and friendly and also very efficient.
Stayed 4 nights in Nov 2021

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Vacation to the Igloos
Our stay at the Santa’s Igloo was enjoyable. We stayed 3 nights in a Premium Glass Igloo and it well furnished and cozy. We were traveling with a small child so another bed was brought in, know this makes the igloo a little crammed. The igloo was outfitted with a tablet to communicate with the reception & alert you of the northern lights. The breakfast that is served was full of variety and delicious. The property is close enough to walk to Santa’s village or taxi to other locations in the area (Santa Park, downtown Rovaniemi, the airport).
Stayed 3 nights in Nov 2021

10/10 Excellent

Christine, Fairfax

Stayed 2 nights in Nov 2021