Frette Italian sheets, premium bedding, down duvets, memory-foam beds

Reviews of Top Floor Colosseo

Top Floor Colosseo
Via Labicana 72, Rome

Reviews

9.4

Exceptional

Rating 10 - Excellent. 216 out of 312 reviews" "
Rating 8 - Good. 81 out of 312 reviews" "
Rating 6 - Okay. 12 out of 312 reviews" "
Rating 4 - Poor. 3 out of 312 reviews" "
Rating 2 - Terrible. 0 out of 312 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joennica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were Super friendly and gave us tips were to eat and all the places were amazing!

6/10 Okay

James

Liked: Cleanliness
Stayed 1 night in Nov 2023

10/10 Excellent

Phylecia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful find!
We had one night in Rome and this was the perfect spot to stay for touring the Colosseum. Warm welcome and great staff.
Stayed 1 night in Oct 2023

10/10 Excellent

susan

Liked: Property conditions & facilities
Super quiet. Nice helpful staff. Slow to redo x to text messages before arrival.
Stayed 2 nights in Oct 2023

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023

10/10 Excellent

Eddy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and kind!! Would really recommend this hotel!! Amazing!!
Stayed 2 nights in Oct 2023

8/10 Good

Dionne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff
Great customer service. Comfortable beds and very helpful staff. Helped us with luggage and arranging a very nice car to the airport. The room was clean and linens were very nice. Thank you.
Stayed 1 night in Oct 2023

10/10 Excellent

Yavini

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Friendly service. Early check in. Clean rooms with a good shower. Great location
Stayed 1 night in Oct 2023

6/10 Okay

Farhad

Liked: Cleanliness, staff & service, room comfort
It is an apartment flat in 5th floor which they change it to 6 or 7 suite to rent. the reception is working just in business hours. the place is clean and the
Stayed 4 nights in Aug 2023

6/10 Okay

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff
Stayed 3 nights in Sep 2023

10/10 Excellent

Sherrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place good location!
Stayed 3 nights in Sep 2023
Response from Valeria on 19 Sept 2023
Thank you Sherrie for your review. Best wishes, Valeria

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a short amazing stay in Rome.
It was a short amazing stay in Rome. The place was clean; however it was a little noisy in the hallway during the day hours.
Stayed 2 nights in Aug 2023
Response from Valeria on 31 Aug 2023
Dear Guest, Thank you for your review. During the hours of the day cleaning is carried out as in all hotels, for this reason you may have heard some little noise in the hallway. This is the first time that some customers complain about this.. We hope t see you soon Best wishes, Valeria

8/10 Good

Vinicio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Aug 2023
Response from Valeria on 20 Aug 2023
Dear customer, thank you for reviewing our Guesthouse. Honestly, We expected more as we offered breakfast even at inappropriate times (6 in the morning), I helped you during the night, and you left without paying the tourist tax. Nonetheless, we hope to see you again soon. Best wishes, Valeria

10/10 Excellent

Mary Jane

Liked: Cleanliness, staff & service, room comfort
Good location
For my quick trip, it was the perfect location
Stayed 2 nights in Aug 2023
Response from Valeria on 13 Aug 2023
Thank you so much. See you soon in Rome!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I thought I was booking a hotel, which was not the case. It is a "guest house" as described in their booking info. My error! This did cause an issue at checkin. About a week before checkin, I received an email asking what time we would arrive. I gave time of our arrival via train, and estimated we would arrive shortly after. I did not notice the statement, "you will receive an email with 48 hrs of checkin for checkin instructions". Never received the email so on arrival did not know how to access the building. We got in the building but could not enter the "hotel". We did not have local access to phone, so sent message via original notification to us. Someone showed up about 20 minutes later. All was good after that. Top Floor Colsseo is clean and very close to Coleseum, and Metro.
Stayed 2 nights in Jul 2023
Response from Valeria on 3 Aug 2023
Thank you Mr. James, see you soon in Rome.The Staff

4/10 Poor

Sulange Marissa Smith

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
i did not like this property. nothing anout it is a 4 or 5 star. misleading advertisements . No staff to speak about. one nice man that met us. You should not have this place advertised as a 4 to 4 star. ttotally misleading.
Stayed 7 nights in Jul 2023
Response from Valerie on 15 Jul 2023
Dear Sulange, We are sorry that your experience did not meet your expectations. We are here to please our customers in every way, not to be slaves, and maybe that's what you wanted. Our reception is not open 24h, but you already knew this, despite this we are always available, and this is demonstrated by the fact that you called the reception more than 10 times in one afternoon, and blocked the whatsapp chat because I just didn't answer for 2 seconds you were freaking out. You have been annoying from the first moment: we syggest you to take a walk in Rome and you replied that you hate walking, I wanted to recommend some restaurants but you said NO ITALIAN FOOD. I feel sorry for everyone in this industry dealing with people like you. If the advertising is deceptive then the 285 people who have written excellent reviews are also fakes. I think the problem is you, and not my guesthouse, or my staff.

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Friendly staff, great location, clean and comfortable!
Stayed 1 night in Jun 2023
Response from Valeria on 11 Jul 2023
Thank you Michael for your review. See you soon in Rome.Best wishes,

10/10 Excellent

Michelle Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room. Really clean.Everything you need for a pleasant stay.Think I was upgraded as i’m sure breakfast wasn’t booked but continental breakfast options were offered and delivered to room at time requested 🙂. Located really close to Colosseum - couldn’t have chosen better. Reception was very welcoming- they took the time to recommend places to visit and where to eat. Superb, hope to stay again💕
Stayed 3 nights in Jun 2023
Response from Valeria on 11 Jul 2023
Dear Michelle, thank you for your review. We hope t see you soon in Rome. Best wishes,

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location!! Great hospitality!! Very friendly.. They do have transportation from the airport for a small charge that we did not get to take advantage of. Would definitely stay again.
Stayed 4 nights in Jun 2023
Response from The Staff on 3 Jul 2023
Dear Mrs. Vanessa, Thank you for leaving a review about our property. We hope to see you soon in Rome. A warm greeting,

10/10 Excellent

brandon, meraux

Stayed 3 nights in Jun 2023
Response from Valeria on 17 Jul 2023
thank you Mr bandon for your review. See you soon in Rome.

10/10 Excellent

Elijah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023
Response from The staff on 24 Jun 2023
Dear Guest, thank you for the great review! We are happy that your experience was positive and we look forward to seeing you again. Best wishes,

10/10 Excellent

steven

Travelled with family
very good staff and property would stay here anytime
Stayed 4 nights in Jun 2023
Response from the staff on 24 Jun 2023
Dear Guest, thank you for the great review! We are happy that your experience was positive and we look forward to seeing you again. Best wishes,

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, and space in general. We checked in very late, since our flight landed at midnight, and they communicated in great detail with us to make sure we could still check into our room. The hotel is a short walk from the Colosseum. They also have great breakfast, the croissants were really good.
Stayed 2 nights in Jun 2023
Response from the staff on 24 Jun 2023
Dear Guest, thank you for the great review! We are happy that your experience was positive and we look forward to seeing you again. Best wishes,

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely amazing place. Staff was always available and responsive. Perfect area for everything we wanted to see. To step outside the door and be able to see the Colosseum is a dream. Would absolutely recommend and stay again. 10/10
Stayed 5 nights in Jun 2023
Response from the staff on 24 Jun 2023
Dear Guest, thank you for the great review! We are happy that your experience was positive and we look forward to seeing you again. Best wishes,

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff!
We very much enjoyed our stay here. The hotel is cute and clean, although a little hard to find at first. Valeria could not have been any sweeter or more helpful. We loved her!! The rest of the staff was also very pleasant and helpful. We hope to be back! Grazie!
Stayed 2 nights in Jun 2023
Response from the staff on 24 Jun 2023
Dear Guest, thank you for the great review! We are happy that your experience was positive and we look forward to seeing you again. Best wishes,

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel is very convenient to the Colosseum, which was first on our list of site visits upon arriving in Rome. Travel days can be hard, but the staff here were extraordinarily kind and considerate. Made all the difference!
Stayed 1 night in May 2023
Response from The staff on 27 May 2023
Thank you Mr. Todd for leave a review.We hope to see you soon in Rome.Best wishes,

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stop on Rome
Really beautiful and comfortable place close to easy access to main attractions in Colosseum area. Safe and quiet.
Stayed 1 night in May 2023
Response from The staff on 18 May 2023
Dear Carmen, thank you for review our guesthouse. We hope to see you soon in Rome.Best wishes,

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff here were amazing and so accommodating to all of our needs Valeria was awesome, so sweet and her English was excellent. Georgio, however, hardly speaks any English, but tries really hard to communicate (never a problem) and he helped with parking our car somewhere nearby for free. I would stay here any time again in the future and highly recommend it as a great central point that you can walk to all of the sights you want to visit in Rome.
Stayed 2 nights in May 2023
Response from The staff on 18 May 2023
Dear Carmen, thank you for review our guesthouse. We hope to see you soon in Rome.Best wishes,

8/10 Good

Shannon

Liked: Staff & service, room comfort
Stayed 2 nights in May 2023
Response from The staff on 18 May 2023
Dear Shannon, thank you for review our guesthouse. We hope to see you soon in Rome.Best wishes,

10/10 Excellent

Darron, West Haven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are awesome!! Thanks Valencia!
Stayed 3 nights in Apr 2023
Response from The staff on 29 Apr 2023
Thank you Darron, see you soon in Rome.Best wishes,

10/10 Excellent

martin

Liked: Property conditions & facilities, room comfort
Amazing people and very clean rooms
Stayed 1 night in Apr 2023
Response from The Staff on 24 Apr 2023
Thank you Paul for review our guesthouse. We hope to see you soon.Best wishes,

8/10 Good

Paul

Stayed 3 nights in Apr 2023
Response from The Staff on 24 Apr 2023
Thank you Paul for review our guesthouse. We hope to see you soon.Best wishes,

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Much appreciated the early check in and the late check out! It helped accommodate our stay in Rome! One less thing to worry about when traveling on a schedule.
Stayed 1 night in Apr 2023
Response from The staff on 14 Apr 2023
thank you Michael, we hope to see you again. Best regards,

8/10 Good

Vito

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay, lovely staff. Close to colosseum. I would happily return.
Stayed 1 night in Mar 2023
Response from The Staff on 14 Apr 2023
Dear Guest,thank you for your feedback. We hope to see you soon.Best regards,

10/10 Excellent

Franca

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our trip was brief and our focus was the colosseum which was in walking distance from hotel. Amazing staff; so kind and helpful and always happy and accommodating. In walking distance to plenty of eateries. Super clean.
Stayed 2 nights in Oct 2022
Response from Valeria on 9 Nov 2022
thank you Franca!see you next time in Rome :)

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so lovely!
Stayed 1 night in Sep 2022
Response from Valeria on 6 Oct 2022
Thank you Terry, see you soon.best regards,

10/10 Excellent

Wendell

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near many restaurants and the Colosseum. Staff were very helpful and the room and breakfast was wonderful. Would definitely stay here again.
Stayed 2 nights in Aug 2022
Response from Valeria on 13 Sept 2022
thank you a lot for this review.See you soon

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary Weekend
We stayed for a long weekend. The apartment was lovely, modern and clean, sited within walking distance of the Colosseum. Communication and service from Valeria and her colleagues was faultless, with genuine smiles all the way. The breakfast served in our room was amazing and set us up for the day. Highly recommended!
Stayed 4 nights in May 2022
Response from The Staff on 22 Jun 2022
Dear Francis, thank you for review our guesthouse. Best regards,

10/10 Excellent

diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2021
Response from Top Floor Colosseo on 31 Dec 2021
Dear guest, thank you so much for Your review. We hope to see you soon. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Valeria on 27 Nov 2021
Dear Guest, thank you for your review. We hope to see you again. Kind regards,

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to stay in Rome
This location was the perfect place to stay enjoy the center of Rome! The reception was very welcoming and nice, and check-in was easy. Couldn't recommend more!
Stayed 1 night in Jul 2020
Response from Top Floor Colosseo on 11 Aug 2020
Thank you Camille for you beautiful review. Kind regards,

10/10 Excellent

Edward, UK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are friendly, very helpful, caring and respectful.
Stayed 3 nights in Mar 2020
Response from top floor colosseo on 27 Apr 2020
thank you for your opinion. We hope to see you again. Kind regards,

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Absolute Gem!
Excellent location with fantastic service. Stayed in more expensive places in Rome that are half as good. Would not hesitate to return. The host, Silvia, is amazing. Friendly, helpful and just a delight.
Stayed 4 nights in Feb 2020
Response from The staff on 21 Feb 2020
Dear James, Thank you so much for spending a minute doing the review. We hope to see you soon. Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a nice stay! The staff was so nice, helpful and available if I needed anything. Check in and check out was a smooth process. Check in started in the morning which was convenient because my flight landed around noon. The hotel was clean and breakfast was amazing!! It’s walking distance to attractions and restaurants. The metro station and other transportation are within walking distance as well. I will stay at this property again!
Stayed 3 nights in Jan 2020
Response from silvia on 10 Feb 2020
Dear Guest, Thank you for this review and nice comment, we appreciate it. It's a pleasure for us to know that you enjoyed your trip in our Guesthouse. For this reason, we'll waiting you again like a guest on your next time in Rome. Regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All great and clean and so fresh and new. Loved the staff and their availability to help in extra ordinary ways. Thanks
Stayed 1 night in Dec 2019
Response from silvia on 13 Jan 2020
Dear Guest, Thank you very much for your review is much appreciated. We waiting you as a guest on your next time in Rome. Best regards

10/10 Excellent

Abril

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you very much - it was a wonderful stay! The breakfast was so AMAZING and housekeeping was lovely. Kindness and friendliest staff I’ve ever seen. Truly the best in Rome. Mille Grazie!
Stayed 4 nights in Dec 2019
Response from silvia on 13 Jan 2020
Dear Abril, Thank you very much for your review is much appreciated. We waiting you as a guest on your next time in Rome. Best regards

10/10 Excellent

Ting Hong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from silvia on 11 Dec 2019
Dear Ting Hong, Thank you very much for your review is much appreciated. We waiting you on your next time in Rome. Best regards

10/10 Excellent

Kathy, Seattle, WA

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and comfortable room includes air conditioning and the bed was awesome, slept so great. In addition, was welcomed with a cup of espresso and very helpful information regarding the area.
Stayed 2 nights in Oct 2019
Response from silvia on 1 Nov 2019
Dear Kathy, Thank you for writing this beautiful review, it is important to us. We appreciate it. We are happy that you have enjoyed your stay at Top Floor Colosseo with us. We are waiting here again. Warm greetings

10/10 Excellent

Todd

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at top floor collesseo and would happily recommend it to anyone looking to stay in Rome. The rooms were good and the breakfast provided in the morning was really nice. The staff were lovely and really went out of their way to help and make your stay special. It’s a bit of a walk to the sights other than the colosseum, but it’s brilliant for the price. We’ll certainly stay again when we inevitably return to this beautiful city.
Stayed 2 nights in Sep 2019
Response from The staff on 14 Oct 2019
Dear Guest, Thank you so much for this beautiful review. We hope to see you soon. Regards,