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Reviews of Hotel Rinascimento

4 out of 5
Hotel Rinascimento
Via Del Pellegrino 122, Rome, RM

Reviews

8.0

Very good

Rating 10 - Excellent. 93 out of 269 reviews" "
Rating 8 - Good. 118 out of 269 reviews" "
Rating 6 - Okay. 25 out of 269 reviews" "
Rating 4 - Poor. 19 out of 269 reviews" "
Rating 2 - Terrible. 14 out of 269 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Freindly staff perfect location
Stayed 2 nights in Oct 2023

6/10 Okay

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location. Easy to walk everywhere. Close to to the Grand Canal, transportation and train station. The property is showing its age. Room was a bit worn. Room was small and bathroom even smaller.
Stayed 4 nights in Oct 2023

8/10 Good

Lynn

Liked: Cleanliness, staff & service
Thank you
Stayed 4 nights in Aug 2023

10/10 Excellent

Diana

Stayed 4 nights in Jul 2023

2/10 Terrible

Judy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Should have read reviews first
We can not rate the hotel since we were never there. We landed in Rome at 1:00 am and we taken to a different hotel on the other side of Rome No notice from the hotel and there was plenty of time to send an email since we didn’t arrive til 1:00 am!!! We specifically chose that hotel for location and the moved us to a “ sister” hotel with no rate decrease or compensation for the inconvenience. Not happy !
Stayed 2 nights in Jul 2023

10/10 Excellent

Adam Christopher

Travelled with partner
Liked: Staff & service, property conditions & facilities
Excellent area. Within walking distance to great restaurants and major sites.
Stayed 2 nights in Jul 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service
The front desk staff was exceptional! Totally enjoyed our stay and loved the breakfast!
Stayed 2 nights in May 2023

10/10 Excellent

elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Stayed 7 nights in May 2023

6/10 Okay

Patrick

Travelled with family
Liked: Staff & service
We weren’t able to stay at this hotel. We had reserved 2 rooms, and upon arrival to the hotel at 9am there were no rooms available. I had reconfirmed our reservation on 2 different occasions, so the hotel automatically found rooms at a partner hotel. They paid for our cab ride 20 minutes away, and we had lovely rooms at the Hotel Trevi Group. I believe it was an upgrade, and Hotel Rinasmiento comped breakfast for our trouble. So I have no complaints, because they took care of us. There were two very upset groups of customers who arrived after us and were not provided rooms. I would not book at this hotel again, due to the lack of a guaranteed reservation, but I am grateful the hotel staff accommodated us in other facilities.
Stayed 1 night in Apr 2023

8/10 Good

Giancarlo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
make sure to ask for a room in the “old” building
The room was disappointing, on ground floor, facing an inner small courtyard where was bike-parking & storage, no daylight, windows were frosted, so no view whatsoever. Room was small, much smaller than on the pictures and you could hear absolutely everything through the walls. Our room was situated in the “new part” of the hotell, across the street from the reception, the rooms in the old part of the hotel were much nicer & I don’t feel I got what I paid for. Location, however, was great.
Stayed 1 night in Oct 2022

6/10 Okay

Johan, San Diego

Travelled with family
Disliked: Amenities
This hotel is in need of repair and maintenance
Stayed 3 nights in Aug 2022

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2022

8/10 Good

Oscar

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Property is in a great location. Close to all major tourist attractions. The unit was quite a bit small for the 4 of us but we made it work. The showers need work though, very little pressure comes out of the shower, basically trickling. That will be my only complaint.
Stayed 5 nights in Jun 2022

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location in Rome
Very nice staff, very nice hand made breakfast on a nice rooftop terrace. Helped with taxi transfer as well. The room was to a backyard, but that kept temperature really nice and the room was spacious and comfortably furnished. The biggest plus aside of the hotel is the place where it is located in town. Perfect starting point.
Stayed 3 nights in Jun 2022

8/10 Good

Erika

Liked: Cleanliness, staff & service
Stayed 4 nights in Jun 2022

4/10 Poor

Meaghan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived at the hotel after a long day of travel, I was informed that I could no longer stay at the hotel as it was full. They transported me to their sister hotel 1 mile away. I also spoke with them the day before to confirm the reservation.
Stayed 1 night in Jun 2022

10/10 Excellent

Daniele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 3 nights in May 2022

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was professional, courteous, and quite helpful. The lication was perfect.
Stayed 1 night in May 2022

8/10 Good

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff and the room. Well appointed/modern. Great location. Spacious and very clean overall. Red area rug was dirty and stained. Only complaint.
Stayed 2 nights in Apr 2022

8/10 Good

Jim

Travelled with family
Liked: Cleanliness, staff & service
We've stayed at the Rinascimento for years. Great location, good staff, nice breakfast, very professional in their transactions with us. This year, at Easter and with huge crowds in Rome, we were assigned a room in an annex 500 meters from the main hotel. We were traveling with family and no warning was given that we would be separated. We should have been warned in advance and given the option of switching with some younger family members traveling with us. When we protested, we were moved. But that wasted an entire morning having to move our luggage into yet another room. We booked a couple of months in advance. No idea why we were exiled to a faraway place with few street lights and tough to navigate at our age.
Stayed 4 nights in Apr 2022

10/10 Excellent

Graeme

Stayed 1 night in Mar 2022

10/10 Excellent

Paula, Irving

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, within walking distance of Vatican, Colosseum, Forum, Trevi Fountain, Piazza Navona, Campo Fiori, Pantheon
Stayed 4 nights in Dec 2021

6/10 Okay

Romina

Disliked: Amenities
The hotel is very well located; however, neither the property nor the service is of a 4 stars hotel. The hair dryer was not working, I didn't have toilet paper in the restroom, they NEVER answered the phone in the lobby, the property was located 7' walk to the "main lobby/hotel area".
Stayed 6 nights in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, very clean I stay over two weeks the location is great
Stayed 3 nights in Aug 2021

10/10 Excellent

Nicolas, London

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Gréât large room, shower and bath/jacuzzi! Gréât location too
Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities
Rooms were decently neat but could have been cleaner. No room service and strange room layout
Stayed 3 nights in Oct 2019

10/10 Excellent

A

Liked: Cleanliness, staff & service
Staff was super friendly. Hotel was very clean and cozy. Breakfast was perfect. A/C worked so well our room was quite cold, even when there was record heat outside.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice! We stayed in their annex property and loved it! Very close to everything.
Stayed 5 nights in Jul 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
Upon check-in we were advised they were going to call a taxi to take us to our room! We then walked several hundred meters to a different building where we were accommodated overnight - in a ‘hotel’ that was clearly not where we booked. Moved back to the ‘proper’ hotel the following evening and cut short our stay. Poor service, well below our expectations.
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and class Rome neighborhood atmosphere. Easy walk to Campo di Fiori, Piazza Novona, Pantheon...Trestavere! Great breakfast but a bit disappointed a hotel in Rome would not have Espresso or Cappachino!!! Service was amazing at Reception with great attitude and helpful in every way!
Stayed 2 nights in Jun 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
The web site gives an address for the check-in hotel, then you can be directed to any number of different properties. If you have selected this for location it can be (was) an issue. Also, door lock on the unit did not function properly
Stayed 1 night in Jun 2019

10/10 Excellent

Lincoln

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Italian Hotel!!!
It was our family of four’s first trip to Italy. The Hotel was perfect. It was on a small narrow street which really made us feel like it was a true Italian getaway. It was a historic building and road but rooms were all very nice and updated, the bathroom was gorgeous. The beds were a little on the firm side but nothing terrible. We arranged for a private car transport to and from the airport through this hotel and that was awesome. Courteous driver and very comfortable car. The reception staff all spoke English and gave us a map and highlighted areas of the city we might want to see (and some to avoid). It was nice to find a room large enough for four people comfortably. The breakfast was huge! Unique egg and meat dishes each day along with large selection of pastries and fresh pies. Although nestled off the main road, it was an easy walk to trattorias for dinner (highly recommend Polese, a 5 minute walk), a gelato shop (Sweet Things - freshly made every day), souvenirs shopping, taxi service, and the bus. We took a taxi to the Colesseum and it was reasonable. We would highly recommend this hotel!
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was very nice, the hotel is close to the main attractions, and the time was very pleasant.
Stayed 3 nights in Dec 2018
Response from Elisa C. on 24 Dec 2018
Dear Guest, we want to thank you for your positive feedback about Hotel Rinascimento, we work hard every day to provide our guests the best experience and we are more than happy to know that you spent a good time with us. We hope to welcome you very soon again. Warmest Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location for exploring the historic center of Rome. You are literally steps from Campo di Fiori and Piazza Novana, very close to the Pantheon. With a slightly longer walk, you are at Vatican City and St. Peter's. Important bus lines run along the road one block from the hotel. Hotel staff is friendly and helpful. It appears that many of the rooms have been renovated recently. The breakfast is well worth the extra expense.
Stayed 3 nights in Dec 2018
Response from Elisa C. on 24 Dec 2018
Dear Guest, your excellent review gives us the awareness that we are on the right direction and we cannot be happier about it. Our location is effectively unique and in the most characteristic part of the city, well connected with the public transports. The rooms are effectively all renovated and the buffet breakfast is prepared fresh every morning from our chefs and we are glad to know that you enjoyed it. We look forward to welcoming you soon, Sincerely

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Other then the fact the thermostat wasn't really working properly to control the temperature in the room every thing else seems to be on par.
Stayed 3 nights in Nov 2018
Response from Elisa C. on 24 Dec 2018
Dear Guest, we are glad to know that you enjoyed your stay at Rinascimento Hotel and we thank you for your positive review. The room temperature is remotely controlled from the Front Office which is on duty 24/7, our staff would have surely solved the issue if they had known it. Looking forward to welcoming you soon, Sincerely

8/10 Good

Hilary, Hampshire

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Friendly staff. Room was 'outside' across the road rather than the main hotel and very small and a lot more basic than any illustrated on the website. The only window opened directly onto covered garage and scooter parking lot and so didn't even open the blinds and room service kept them closed too. The room was cold at night. Our deal included breakfast buffet and a bottle of wine. The bottle of wine finally arrived on the 3rd evening of our stay after 3 times of asking. Buffet was fine.
Stayed 3 nights in Nov 2018
Response from Elisa C. on 24 Dec 2018
Dear Guest, we really thank you for taking the time to leave your positive feedback about Rinascimento Hotel. We are glad to know that you appreciated the location and the staff, which does its best every day to provide the best service. The rooms across the steet are our Executive rooms recently made, with wooden floor and modern design elements. I am sorry you did not ask our Front Office to raise the temperature of your room, since the staff is on duty 24/7 and could have helped you at any time. We hope you will come to stay with us again in order to let you try another one of our beautiful rooms! Best Regards,

10/10 Excellent

Jim, Venice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central access to lots of sites. Lovely staff. Enjoyed our stay.
Stayed 3 nights in Nov 2018
Response from Elisa C. on 21 Dec 2018
Dear Guest, many thanks for taking the time to review Rinascimento Hotel. Your positive opinion is highly appreciated, since all our team does it best to provide the best service to our guests. We hope to welcoming you soon again. Kindest Regards,

8/10 Good

Mia

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely overall
Front desk service was excellent during both shifts. The only negative was that the bed was so firm it hurt.
Stayed 1 night in Sep 2018

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Nice neighborhood but dark and uncomfortable
This hotel has expanded into buildings across the street so our room was not in the main building but was, actually, a storefront on the street. It was noisy and dark, there were no windows because it was right on the street, and the beds were hard rocks. The breakfast was terrible, stale bread, dried-out eggs, and horrible coffee (unacceptable in Italy) and the breakfast staff was rude. We would not recommend this hotel at all. When we expressed our disappointment in the room, the front desk staff offered to move us to a different hotel in an entirely different neighborhood which would have been inconvenient and time-consuming. A very disappointing stay in Rome.
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

8/10 Good

Daniel

Liked: Staff & service

10/10 Excellent

kaila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Receptionist were all very nice. Very accommodating and breakfast was great!
Stayed 6 nights in Mar 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reservation not honored
We arrived at hotel to find that they did have ourr reservation despite our confirmation. They moved is to a hotel miles away that was a terrible property.. one that we was showing as $67 night. Yet they collected our FULL FEE of $189! Not okay at all. They tried to tell us that the free breakfast would make up the difference. Breakfast consisted of cold eggs and stale Danish that were not edible. No reply from orbitz either despite 2 emails.
Stayed 1 night in Oct 2017

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Amazing location. Great staff. Feels like you live in the best part of Rome during your stay. There is a garage called Parking Via Guilia that literally is 50 yards away to walk back to your car so parking is an issue, but not really for this option. Definitely recommend staying here even at a high rate !
Stayed 2 nights in Sep 2017

6/10 Okay

Verified traveller

Reasonable hotel for the price
We were only in Rome for 2 nights. The hotel was clean and tidy but the rooms were very very small. Two adults in the room was very cramped. Lucky we were mostly out.
Stayed 2 nights in Sep 2017

8/10 Good

Manvir, London

Liked: Cleanliness, staff & service, room comfort
Nice hotel in central location
Great simple hotel for a weekend break in Rome. 20 minutes from the Vatican City and 25 minutes from the Colosseum. Nice standard of rooms, perfect for a short stay. Would definitely recommend to friends and family.
Stayed 2 nights in Aug 2017