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Reviews of Hollywood Roma

2 out of 5
Hollywood Roma
Via Principe Amedeo, 79/B, Rome, RM

Reviews

6.4
Rating 10 - Excellent. 5 out of 45 reviews" "
Rating 8 - Good. 14 out of 45 reviews" "
Rating 6 - Okay. 12 out of 45 reviews" "
Rating 4 - Poor. 10 out of 45 reviews" "
Rating 2 - Terrible. 4 out of 45 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

5.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk customer service was the worst.
Do not stay here! Extremely rude customer service from lady at front desk. We paid the city tax in cash when we arrived, however, as we were checking out she tried to charge us again. We advised that we had paid, she insisted we didn’t and treated us as if we were trying to steal from her. Most horrible experience we’ve ever had. I could not believe that she doesn’t keep records of who paid, and treats customers like that. Also, THERE WAS NO BREAKFAST, hotels.com has incorrect information because breakfast is not provided. Rooms are old, outdated, but it’s a good location. I would advise to find a hotel in similar location, just not this one.
Stayed 2 nights in Sep 2023
Response from maria on 9 Oct 2023
Dear Customer . These are very serious accusations. when he writes they tried to rob. never customer pays the tourist tax online and it must be paid upon arrival, the reason that we ask for cash because it is money that does not belong to the hotel and we have to deliver it to the municipality of Romeregarding breakfast we clearly wrote on the site that we do not serve breakfast if you have inserted breakfast via hostel.com it is included in the price of course you cannot blame us, you must clarify from your agency where you made the booking. thank you staff the hotel hollywood

4/10 Poor

Selcuk

One building 3 hotel wi fi not working
Stayed 1 night in Sep 2023
Response from mery on 29 Sept 2023
hi we are not hotel and we are guest house and our Wifi is work realy very well thank you

10/10 Excellent

Denize

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roman Holiday
Maria and her staff were excellent! Our room was in the condos across the street from the hotel. Very secure. Very italian, which i like.
Stayed 5 nights in Oct 2021

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Cramped dilapidated room, door jam previously broken then covered with tape, not very secure.
Stayed 3 nights in Apr 2018

2/10 Terrible

John , chicago

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, terrible hotel
The breakfast is minimal at best and only from 8 to 10AM. We booked a quadruple room and they cheated and gave us a double after we prepaid. The elevator is so small, even 2 people and a couple of bags would not fit. The bathroom door did not close and opening back fully, giving us zero privacy. The window in the bathroom was broken and fully open and when it rained the whole bathroom got flooded. Worst off all, when we mentioned these issues to the manager, he got all upset and in a very belligerent way demanded to know “so, what’s the problem”? We had a fantastic 8 days in Italy, but this hotel was the ONLY blemish. We ran out after 2 days and found a much nicer hotel just a block away on Principe Amedeo. Run away from this trash can of a hotel.
Stayed 2 nights in Dec 2017

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
It was an ok hotel, the location was perfect and we could walk almost everywhere
Stayed 3 nights in Aug 2017

8/10 Good

David, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hollywood Roma - a convenient place to stay.
The hotel is located close to the station, with restaurants and some locally owned shops close. The front desk was extremely helpful to us, answering and making phone calls where required. We enjoyed our stay

2/10 Terrible

Sergio, Houston

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sergio A. Toro
We had paid a full rate for similar rooms in the area. We got there 8:00 PM and they say that we had to call if got there so late ??? But if we do not show up we had to pay anyway. THEREFORE I DID NOT HAVE TO CALL!. They put me in a Hostal type with a common bathroom (bathroom for several people) Therefore I need a refund from you. Also: I had to leave a sample (stone) for somebody to pick up on Monday. They refuse and insisted. They took it but they throw away the sample. There is NO hotel in the world that will do that. These Italians do not have the sense of customer service. I request that you call them and stop doing business with them

10/10 Excellent

Falco79AD, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff, clean, comfortable rooms.
Our room was comfortable and clean. The hotel Hollywood Roma is well located near enough to near the Termini and walking distance to main attractions, yet in a quiet location, making for quiet and restful nights. The lobby and breakfast room are well looked after and comfortable. Owners Maria and Marco together with Vladamir, Elizabeth and Irene are the best. Friendly, helpful and attentive. We highly recommend staying here.
bidding farewell with Maria

10/10 Excellent

Andre & Carole, Winnipeg, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay in heart of Rome!
Maria, Marco, Vlad and Elizabeth are welcoming hosts. They care about their guests like family. They run a very tidy and efficient hotel. Everyone was very pleasant and helpful, with useful advice for visitors.

6/10 Okay

Verified traveller

Gets the job done
If you're looking for inexpensive, basic accommodations, similar to a quite hostel environment then stay here. Yes there is no AC so buy a cheap fan. Amazing location.

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
Good Location
Small but clean rooms, not top standard but you get what you pay for. very good location. remember that the 2 € per person per day "City tax" is in addition to the rate given.

8/10 Good

Vili

Stayed 1 night in Sep 2023
Response from Arianna on 9 Oct 2023
thank you very much

6/10 Okay

Arturo Amador

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
.
Stayed 3 nights in Sep 2023
Response from Maria on 9 Oct 2023
Hi, it would have been very helpful if you wrote the reason for this vote

4/10 Poor

Karin

Stayed 4 nights in Sep 2023
Response from Arianna on 9 Oct 2023
Hi, it would have been very helpful if you wrote the reason for this vote

6/10 Okay

Verified traveller

Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Stayed 1 night in Apr 2019
Response from Hotel Hollywood on 30 Apr 2019
Thanks!

10/10 Excellent

NATALIA

Liked: Cleanliness, staff & service, room comfort
Очень довольны!
В Риме были в первый раз, останавливались в отеле на 4 суток. Большое спасибо Светлане!!! Отношение к гостям прекрасное!!! Все объяснила, рассказала, нужен чайник - дала, после завтрака с собой пакет собрала! Белье и полотенца меняют каждый день, надо было 2 покрывала и 2 простыни, пожалуйста, для 2 звезд - впечатляет! Отель рядом с вокзалом, 3 минуты, везде, кроме Ватикана, ходили пешком. Сам отель требует ремонта, но все работает, температуру в комнате ставите сами. Наша поездка была экскурсионная, и мы обошли очень много достопримечательностей, благодаря удачному месторасположению. Рядом большой супермаркет, есть оферты по многим товарам. Единственный минус - это завтрак континентальный, выпечка, хлопья, нет каши, сыра. Но общее впечатление это не испортило. Еще раз спасибо Светлане, зарегистрировала на рейс- онлайн и распечатала билеты, а то пришлось бы в аэропорту платить 30 евро, у кого не было распечаток, отправляли их делать.
Stayed 4 nights in Dec 2018
Response from Hotel Hollywood on 18 Dec 2018
Спасибо!!!

6/10 Okay

Line

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 5 nights in Oct 2018
Response from Hotel Hollywood on 4 Dec 2018
Thanks!

8/10 Good

Verified traveller

Liked: Staff & service
zentral, ruhig, freundlicher Service
Ich hatte ein ruhiges Zimmer zum Innenhof. Ein Frühstücksbuffet ist vorhanden, was nicht unbedingt üblich in Rom ist.
Stayed 16 nights in Apr 2018
Response from Hotel Hollywood on 6 May 2018
Thanks a lot, hope to see you again!

10/10 Excellent

Irena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super tanio
Super lokalizacja wszedzie blisko pieszo. cena tez rewelacyjna. Polecam
Stayed 3 nights in Feb 2018

6/10 Okay

Jenni

Disliked: Staff & service, property conditions & facilities
Doable place to sleep
Location was handy considering Termini station was close. It was quite loud, you could hear everything from the hallway so recommending ear plugs. Didn't get receipt of the city tax which was paid on arrival, so almost had to pay it again when checking out because the staff didn't communicate with each other. The wifi was good. Breakfast would have cost 5 euros, so didn't have it. There was no problem with storing the luggage after check out. The hotel is doable if you only go there to sleep.
Stayed 2 nights in Sep 2017

8/10 Good

STEFANO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Due notti. Poco per valutare a fondo.
Stayed 2 nights in Aug 2017

8/10 Good

Larisa

Liked: Staff & service
отель для путешественников
учитывая сочетание цена/качество вполне разумный вариант.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Boa localização, a 2 quarteirão da estação Termini
Encontramos barata na cozinha e no quarto. O colchão péssimo .

4/10 Poor

Davide, Castel San Pietro Terme

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Tolta la posizione e il personale, resta poco!
Abbiamo soggiornato in due in questo hotel per un solo giorno. L'accoglienza alla reception è stato ottima e tutto il personale si è dimostrato gentile e disponibilissimo. Il primo disappunto lo indirizzo al fatto che la camera era distaccata dall'hotel, immediatamente accanto, dentro un cortile in un palazzone fatiscente dove all'interno si trovano probabilmente ad altri piani anche altre camere di altri hotel. La camera al terzo piano della struttura è risultata molto piccola, curata nei particolari ma trascurata. Il bagno molto piccolo aveva lo scarico guasto, necessitavano circa tre ore perché si riempiisse la vaschetta dell'acqua. La TV non funzionava causa lo spinotto dell'antenna rotto. La tenda era mezza strappata, il materasso probabilmente sfondato. Nell'armadio due casseforti entrambi non funzionanti. La stanza poi non era particolarmente pulita, anzi... Una nota positiva certamente la colazione, compresa nel prezzo, ricca e sostanziosa. Se tornassi a Roma tornerei in questo hotel solo a condizione che mi venisse data una camera migliore e situata all'interno dell'hotel.

8/10 Good

Verified traveller

Liked: Staff & service
Ciekawa oferta w rzymie
Hotel przyzwoity za rozsądna cene

4/10 Poor

Oleg, Израиль.

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Плюс(единственный)-персонал приятный,тем более русскоязычный. Место расположение удобное,но,конечно не оптимальное. Минусы-буквально Всё остальное.

4/10 Poor

seongwon, 서울

Disliked: Staff & service, property conditions & facilities, room comfort
잠만자고 일찍 나와서 열심히 여행하길...
스프링이 느껴지는 침대와 바퀴벌레가 기어다니는 조식식당... 위치는 좋은 편이었지만 가격대비 실망스러웠다.

6/10 Okay

Karim, Paris

Liked: Cleanliness
Disliked: Property conditions & facilities
Pratique pour l emplacement. Vieillissant.
Literie vieillissante. Chambre dans un immeuble Réaménagé. Entrée différente de celle de la réception. Sale de bain très étroite.

8/10 Good

EM, Nijmegen

Liked: Staff & service
Het hotel had zoals de voorafgaande reacties al gezegd hebben niet zo'n hele ruime kamers. Wel had onze kamer een hele hoge plafond - wat ik persoonlijk heel mooi vond. De badkamer was klein en zo ons driepersoons kamer, maar schoon was het wel. Alleen we sliepen 8 nachten onder dezelfde dekens, alleen de kussensloop werd verwisseld. Het ontbijtbuffet had weinig afwisseling (lees: helemaal niet!). Elke dag steenvast witte broodjes met ingepakte kaas, croissants, cornflakes en nectarine. Het hotel is wel goed gelegen veel eetgelegenheden in de buurt, termini en als je lang genoeg in rome blijft, leer je dat alles eigenlijk vanaf het hotel op loopafstand is (trust me). Hotelpersoneel harde werkers en heel behulpzaam. Voor de prijs zeker een aanrader.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Close to termini but ants crawling around!
Positive: the hotel is close to Roma termini and easy to find. The receptionist was kind and gave good service. Negative: the room wasnt very clean. Er had ants crawling around the bed and in the bathroom. The showerdoor was broken. At the same time, it was very hot and the aircondition was not included. And the breakfast was really not very good. Small selection and bad quality. We were really disappointed, because we thouhgt, we booked a two Star hotel, but instead we Got a 1 or even zero star hotel!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
enkelt hotell nära Termini
Det var överraskande nära till Stationen Termini och vårt 4 dagars planerade besök i Rom utgick från hotellet och det fungerade utmärkt med bussar, Metro och promenerande. Skönt att bara kunna ta väskorna och promenera iväg till flygbussen t ex. Hotellet enkelt och gammalt men man hade försökt fräscha upp det med bla konstgjorda blommor lite varstans. Vi blev trevligt bemötta på hotellet. Fick hjälp med vad vi behövde. Frukosten enkel men tillräcklig . Nya handdukar varje dag. Saknade en handdusch för att på ett enkelt sätt kunna tvätta fötterna. Skåp för att hänga kläder fanns men trångt Ö h taget ingen plats lägga kläder. Vi lade dem på resväskorna. Positivt med takterrass . Skönt att sitta där efter att hela dagen inandats avgaser. Men den kunde varit fräschare. Ingen tänkte dock på att torka av möbler eller dukar där. Kanske kunde man bett om det men vi hade så mycket annat i huvudet. Och visst, hissknappen hängde på gärdsgå´rn. Hissen fungerade men man undrade hur länge. Dörren eller väggen till korridoren tunn. Ljud från korridoren. Vi hade dock tur och det hände inte ofta.

8/10 Good

Jette, Holstebro

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel med god beliggenhed
Ligger dejlig centralt i nærheden af banegård og lufthavnsbus. Fin morgenmad med frisk brød og mange slags kaffe og frisk frugt. Fin rengøring på værelse

6/10 Okay

Ulrik, Copenhagen

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Cheap & cheerful, unbeatable value.
The hotel is very cheap and for the money, you get good value. The area is a bit shabby but delightfully close to the Termini station where your bus or train will arrive from the airport, making it rather ideal. The receptionist was extremely helpful and friendly. The room was clean although it looked nothing like the photos. The TV had a few obnoxious, Italian channels, nothing international. The bed was old and not very comfortable, and the bed spread was filthy. The breakfast buffet was more than modest. On the plus side, there was an aircon, a decent closet, and empty fridge to store our own drinks and a fair bathroom. In the same street there are a handful of small and moderately priced restaurants, and around the corner plenty of bargain shopping opportunities. While I would definitely not recommend it for a honeymoon, I thought it was brilliant for the price and our improvised weekend get-away. Three stars from us. :-)

4/10 Poor

Työmatkalainen, Suomi

Disliked: Cleanliness, property conditions & facilities, room comfort
kylpyhuone
Kylpyhuoneessa oli hometta, jossa haju melkoinen....siellä ilmanvaihtokone hurisi todella kovaa ,tuloksetta; hinta-laatusuhde ei aivan oikea; aamiaisella rajoitettu yksi kahvi!!; huoneen värimaailma ->huh,huh!; hotellin sijainto loistava lähellä Terminiä ja huoneissa hiljaista, koska olivat sisäpihalle päin->se oli iso plussa!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
gradevole hotel per vacanze di famiglia
naterassi non sufficientemente adeguati all'hotel. ottima disponibilità del personale e della direzione.

6/10 Okay

laghzali

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Axelle

Liked: Staff & service, room comfort
bon rapport qualité prix
hotel bien placé à quelques pas de la Gare Termini, et donc des navettes pour les aéroports, du métro et des bus. Personnel acceuillant mais ne parle pas Français. Petit déjeuné correct et surtout à volonté. Si vous ètes bon marcheur il est possible de faire une grande partie de la ville à pied depuis cet hotel. Wifi disponible mais difficile à capter selon les chambres. Baignoire à jet/ douche dans la salle de bain mais pour profiter de la baignoire à jet il faut rajouter 30euro par personne. (pas de bouchon fournis si on ne prend pas l'option.) multiple restaurant à proximité, supérettes, magazin de souvenir... . Quelques détails de finition troublante dans l'hotel (gaine électrique sortant du plafond par exemple...) Idéal pour dormir et si vous bouger dans la journée, mais pas pour passer des journées entière à ce reposer car la rue est bruyante de jour.Point positif la clim individuel réglabe par télécomande dans les chambres. Bon séjour en général!!!

6/10 Okay

Verified traveller

Disliked: Staff & service
A rua do hotel é bem movimentada e cheia de outros hoteis e restaurantes. O fato de ser bem perto da estação central facilitou muito o período que estive em Roma, tanto para fazer viagens a outras cidades próximas quanto para locomoção na cidade, já que várias opções de onibus, trem e metro chegam facilmente a este ponto. Achei ruim a café da manhã começar muito tarde. Um turista que precisa sair cedo como eu, acaba perdendo o café algumas vezes. O meu quarto tinha janela para uma área reservada e por isso bastante silêncio. O quarto é simples e para quem é alergico faço uma observação, as pareces têm cobertura de tecido o que pode eventualmente provocar alguma crise com o quarto fechado. Custo benefício razoável.

8/10 Good

Antoine B.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Raisonnable pour le prix, très bien placé
Petites chambres bien équipées. Placé en plein centre ville de Rome à 3minutes de la gare Termini ou se situe le croisement des 2 lignes de tram: idéal pour se déplacer si vous possédez le Roma Pass. Wifi gratuit mis à disposition avec débit suffisant. Petits déjeuners compris dans le prix, servi de 8h à 10h, avec buffet et boisson chaude preparé devant nos yeux! J'y retournerais!