Premium bedding, in-room safe, individually furnished, desk
Check availability

Reviews of Grand Tour Rome Suites - Liberty Collection

Grand Tour Rome Suites - Liberty Collection
Via Germanico 109, Rome

Reviews

8.0

Very good

Rating 10 - Excellent. 39 out of 104 reviews" "
Rating 8 - Good. 41 out of 104 reviews" "
Rating 6 - Okay. 9 out of 104 reviews" "
Rating 4 - Poor. 9 out of 104 reviews" "
Rating 2 - Terrible. 6 out of 104 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

luis, Valencia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The place by itself was cozy and nice! The staff was super friendly, helpful and always attentive to my needs! I would recomend the room more for two adults, because for three can be a little bit small, but if you can handle it its a great option.
Stayed 5 nights in Jun 2023
Response from k on 20 Jul 2023
Dear Luis,thank you for sharing your very positive comments about your stay at the Grand Tour Roma Guest HouseOur daily aim is to enchant our Guests and your happiness is the best reward we can receive.The whole team looks forward to welcoming you back to the Grand Tour Roma Guest House for another extraordinary stay.Kind regards,Andrea

8/10 Good

Sarah

Stayed 3 nights in Jun 2023
Response from Andrea on 20 Jul 2023
Dear Sarah,thank you for sharing your very positive comments about your stay at the Grand Tour Roma Guest House.Our daily aim is to enchant our Guests and your happiness is the best reward we can receive.The whole team looks forward to welcoming you back to the Liberty Collection for another extraordinary stay.Warm Regards,Andrea

2/10 Terrible

Anthony

Travelled with family
Disliked: Staff & service, room comfort
Pick a better place
This hotel and the staff were awful, by far the worst part of our long 14 day trip in Europe. 1) No onsite parking. We booked this hotel specifically because it advertised onsite parking. That is false, only parking available is paid public and private 3rd party parking. Neither was available near the hotel, deplete the promises of the check-in clerk. 2) Excessive and unacceptable noise level. Our room, called "Milano", was adjacent to their lobby. Where management allows people to party all night long. We asked for a room change, with an expectation that may not be possible, but they never even replied to our request. We barely got any sleep over 3 nights, with our daughter. 3) Ran out of hot water with 3 people every single day of our visit. Also ran out of toilet paper, and they literally made us beg for more. Never encountered that in hundreds of hotel stays. 4) They call themselves "eco' so they can cut corners. We were told to use the same towels for 3 days. Which cannot dry in 90% humidity. 5) Large step in middle of room. My daughter was injured going to the bathroom tripping over this OSHA hazard. Reporting it to local authorities. Not safe. 6) Management is aggressive, rude, and ambivalent. They ignored our room change request and then attempted to change our check out time when we complained about all of the above. I would never recommend to anyone. Dishonest and dysfunctional. We made a mistake with this booking.
Stayed 3 nights in Dec 2022

10/10 Excellent

Zea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

William, Portland

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff. Hard to navigate the streets and parking, rooms were a bit tired and the shower very small, no place to put your items for the bathroom for more than one person. There was a nearby dog barking all night so couldn't have the windows open.
Stayed 1 night in Oct 2022

6/10 Okay

Khanh T

Travelled with group
Liked: Staff & service
The staffs were friendly, helpful. We booked 3 rooms for our group but they have 2 rooms in the same level, another room in other area with different keys to go in
Stayed 3 nights in Sep 2022

8/10 Good

Crystal

Stayed 3 nights in Aug 2022

10/10 Excellent

Despina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet neighboorhood. Great location, walkable to great sites. Great and friendly staff. We had artived from a late flight, and even though there was a miscommunication, they remained patient to try to help us out.
Stayed 3 nights in Jul 2022

4/10 Poor

Paul

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Master bedroom no AC !! Stinky appartement. Not as advertised. Gave us basement and wasn’t expected. Mosquitoes in the house. All ustensiles smell humidity and stinky. Would not recommend that appartement
Stayed 3 nights in Jul 2022

4/10 Poor

Drew

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
Despite advertisement be aware that they offer no parking for free. They packed it in fine print that I read through but was not on the English page and only in Italian. It is free city street parking and only if available. They don’t save you any spot or assist in providing you a parking spot. Otherwise, you will need to pay for a lot daily or find a pay spot on the street in a congested city. We would’ve booked closer to the city center now knowing we needed to pay for a lot. Additionally, the two bunk beds were not safe. They wobbled and we’re not structurally sound. We booked also because of this feature and instead the kids slept on the pull out that did not have sheets. We only realized later in the evening and no staff was present to get us sheets for the pull out. The blow dryer in the bathroom only worked on cool low. Finally, underneath the sink was leaking and it smelled of mildew and rust. I would not recommend this location to any family staying in Rome. In conclusion, 3 of the amenities we searched in booking were not as advertised. For the same price you can find somewhere much better that truly accommodates your family with the services claimed to be provided.
Stayed 1 night in Jul 2022

8/10 Good

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small accommodations (including a tiny shower), but not surprising in Rome. Staff was super friendly and did their best to accommodate. Solid lodging and would recommend.
Stayed 4 nights in Jun 2022

10/10 Excellent

Annette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful! Very helpful with arranging transportation to and from airport. Also great recommendations for resturants
Stayed 4 nights in May 2022

10/10 Excellent

Irma

Stayed 2 nights in Mar 2022

2/10 Terrible

Johann, Zell am See

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is maybe the worst hotel I‘ve been in my life very unfriendly stuff. Expedia tried to cancel for me, an Expedia lady even called, the hotel refunded not one of the 5 booked days. We never checked in, we could not stay there. I thought, they deduct a penalty, but they kept all of my money, payed for 5 days. Don’t make the same mistake.
Stayed 6 nights in Feb 2022

4/10 Poor

mikey

Stayed 2 nights in Feb 2022

4/10 Poor

Patrycja

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Highly disappointed
I am disappointed with this property. I have booked Traditional Quadruple Room - Non Smoking, 1 queen and 2 single beds. I was given room that had one single and one double bed, overwhelming cigarette smoke smell. It smelled so bad that having undisturbed sleep was impossible. They have provided us with towels and toiletries just for two people, regardless of booking made for three adults. Two coffee cups instead of three and no tea spoon with it. Hotel staff did not offer to change the room or move us to a different location, we were forced to stay in this room stinking of cigarette smoke with less beds that we have paid for. The hotel staff are waiting till very last minute to inform you about late check-in fee of 10Euro per person if you check in after 7pm, if you arrive past 9pm the fee increases. They have sent me an email regarding this matter at 9:30pm the night before our departure, where I virtually had no chance to see this email and cancel my booking to find different accommodation. I find it manipulating and unfair. Let me add that I have emailed the property about week and a half before arrival advising that our plane lands at 6pm and that we will most likely arrive to the hotel past 7pm, this email was left without response and I was not informed about late check-in fee then.
Stayed 3 nights in Nov 2021

8/10 Good

Cassandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Okay stay at a great location. You get what you pay for, very fairly priced. Basic stay.
Stayed 6 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly hosts
Me and my partner stayed here for 3 nights and it was perfect for what we wanted. A lot cheaper than anything else of the same standard and brilliant location. Only downside for us was the room didn’t look as nice as the one advertised online but the hosts were lovely and very helpful. Would definitely recommend a stay here.
Stayed 3 nights in Sep 2021

6/10 Okay

Rajiv

Liked: Cleanliness
Disliked: Property conditions & facilities
When we booked the property it says check-in time between 2pm till 7pm. Hotel called us to inform that its till 5pm, we have to rush. When we reached, i was informed one of our rooms AC is broken there is no other room available. It was very hot dau. We family of four end up in one room. Very disappointing. By the time we realized that we don't even have coffee maker in our room front desk person left for the day. Next morning i contacted front desk but no help was provided. Very disappointing.
Stayed 2 nights in Aug 2021

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Property conditions & facilities
We had booked so rooms and when we arrived the receptionist offered us up an apartment they had with three rooms, one bath and a small kitchen. We originally were thrilled to have the extra space but that was the end of the happiness with this place. We had only three towels for all of us so called the receptionist for more before we headed out for sightseeing. As we were out she called us telling us the the extra towels were I. The room and we could have found them as they were located under the bed which you have to lift to find. We thought this was very odd but fine. Next The water heater for the apartment broke before our first shower and our poor kids and I had freezing showers after coming back from our afternoon/evening of site seeing. We called the receptionist who they don’t keep at the hotel and she notified the owner who came over. Owner then Agreed to give us a key to an empty room he had so we could at least use that for showers, this shower had a bad drain so we got to stand in dirty water as we showered The next day he had maintenance come and try to fix the water heater but it didn’t work as only one warm shower was had before the water heater broke again. Unfortunately also during all of this the air conditioning we had on to keep the apartment cool and the fan we used to cool the down the one bedroom without an air conditioner was turned off by the owner when we’re out sightseeing as he didn’t think we should have it on while we were out. Don’t stay here
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What you see is what you get! Good location
decent hotel room for staying in Rome. it was a good price, not to expensive, not too cheap, just right for what you got. bathroom and bedroom is provided in good condition, just what you need, not more, not less. Location is very good as it is close to the good parts of Rome and the subway is also close.
Stayed 2 nights in Jun 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
The receptionist was nice and friendly. The location is good because it was close to everything. My family and I got the deluxe apartment and it was not what we were expecting. The room was in a basement-like area and it smelled like mold in there. The bathroom door was broken and also the kitchen table. The boiler kept turning on/off so some of us had to take cold showers. I think the room could have been cleaned a little better before having guests stay in there.
Stayed 2 nights in Jun 2021

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely be back!
Hotel and staff were amazing. We wanted to extend our stay because we were so happy. Food was great, view was beautiful and staff were friendly and attentive.
Stayed 2 nights in Oct 2020

8/10 Good

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in Rome.
Fine stay for a few nights in Rome. Friendly service. Location is great. Apartment needs some updating but it was comfortable.
Stayed 4 nights in Aug 2020

10/10 Excellent

MsMCruz

Liked: Cleanliness, staff & service
The hotel is very clean the staff is excellent it is close to shopping and restaurants the Vatican and the metro station.
Stayed 4 nights in Mar 2020

8/10 Good

S.Angela, Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for a stay in Rome on a budget.
Stayed 2 nights in Feb 2020
Response from Imran on 24 Feb 2020
Dear Angela , Thank you for your kind review . Hope to host you once again . Kind regards

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely quiet place
It's an excellent location, very recommended for your holiday in Rome. It's quiet and full of good cafes and restaurants. The guesthouse is close to metro stations, and there are also tons of buses to anywhere in town. The room was very clean. The guys at reception were very helpful with our late check-in, booking transfers to and from airport, and whatever else was needed.
Stayed 6 nights in Oct 2019
Response from Nestle on 9 Oct 2019
Hi Irene, Thank you for your good review.

8/10 Good

Ritu, toronto, Canada

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Residential neighbourhood, close to Vatican and basilica.
Stayed 4 nights in Sep 2019
Response from Imran on 12 Sept 2019
Dear Ritu , Thank you for your kind review , we are happy that you liked our services and the guest house , positive review like this boost us to keep up the standard . Hope to host you in future . Kind regards

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy guest house near the Vatican
Wonderful service provided by Nestle and front desk team, they made our stay special. This guest house is walking distance to the Vatican as well as other attractions. There is a Simple Market next door as well as an ATM. Overall is a great place, I would have loved a quieter room away from lobby and street noise..,my room was the first room from the entrance and on the bottom floor. The walls are thin and you can hear people talking in the lobby as well as people entering the building.
Stayed 2 nights in Aug 2019
Response from Imran on 21 Aug 2019
Dear Guest , Thank you for your postive review , your opinions matter us a lot to improve our services . We will improve our lackings , hope in future we will fullfill your expectations . Kind Regards

10/10 Excellent

Bryce, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great Hotel in an excellent location in Rome. Close to the metro train station and only a few minutes walk to the Vatican. Romel, our hotel host, was very helpful and went out of his way to make sure our stay was comfortable. He even met us at 1am in the morning for our very late check in time. Also enjoyed the breakfast at the local cafe which was only a short walk along the street. Romel, even kindly accompanied us to the cafe to ensure we understood everything. Great atmosphere in the area and felt like we genuinely experienced Rome.
Stayed 4 nights in Oct 2018

8/10 Good

Tom, London

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in an ideal location, 5 minutes from the Vatican, close to a metro stop, and within reasonable walking distance of all main sights. The room looks great, the bathroom is fantastic. However, the beds are a little firm. My only criticism is the Windows. The windows are very old and let in so much noise from the outside. If you’re a light sleeper, you may need to request a room at the rear of the property as otherwise you will be woken up by people walking past, sirens etc. Luckily it didn’t bother us too much. The staff were brilliant, really welcoming and did everything they could to make it a nice stay. Would definitely stay again!
Stayed 4 nights in Oct 2018

10/10 Excellent

Luisa, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our 2 night stay here. Location excellent and easy to find and staff very helpful. Breakfast around the corner was great too. My only advice would be to change the windows to double glazed windows. Our room faced the street and the window was very old and thin glass so we heard EVERY footstep on the footpath as well as all the usual traffic noises of a big city. The photos show a window that you can see trees/outside from which is not correct. The window has fixed shutters so you can't see outside. Felt a little closed in and we had to use the lights in the room during the day.
Stayed 2 nights in Oct 2018

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and would recommend this other guests
The service was outstanding most helpful would stay here again. Thanks to Romel a gentleman.
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018

10/10 Excellent

Daniel, São Paulo/Brasil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is excellent, close to the Vatican (10-15min walk) and very close to great restaurants. Neighborhood is safe and public transportation is close as well. Easy access if you are arriving to Rome by plane. From Fiumicono Airport, look for Bus Shuttle (SIT) and they charge only €6.00, and the station is less than 10min walk from Grand Tour. The other great points about the hotel is that is very close to supermarkets, and staff is very friendly.
Stayed 6 nights in Aug 2018

10/10 Excellent

Dariush, Iran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is great near Metro, Vatican, high end residential area, great shopping, restaurants. Staff our not constantly present but cleaning is done regularly and very pleasant and helpful staff. Room is good size, shower high pressure, coffee machine, window to tree lined street etc.
Stayed 3 nights in Jul 2018

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
totally recomanded
it was really good furnished house , i felt so comfortable , and it was very correct and very nice person the owner .
Stayed 5 nights in May 2018

8/10 Good

Mel, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand tour Roma
Great location, lovely room, very helpful and friendly staff that can’t do enough for you.
Stayed 4 nights in Apr 2018

8/10 Good

raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel with good location
this hotel is well located, just around the corner from a main shopping/food corridor. we walked about 15 minutes from Roma Termini (train station). room is simple but nice/clean. great shower. Ransel is weekend host, very sweet and helpful, and speaks fluent English. not near the Vatican, but several cathedrals are within walking distance. we did not use subway, but stops nearby too. my only complaint is not with this hotel but with hotels.com because they offered a 10% discount and then did not count my 2 nights here towards earning a free room. i guess this was in the fine print, but wasn't worth the 10% discount.
Stayed 1 night in Oct 2017

10/10 Excellent

Gabby, Panama, Panama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near Vatican City
The hotel wasn't easy to find, but once we got there, we loved it. Is very close to a two metro stations. It has very nice restaurants near the hotel and also a super market in case you want to buy anything else.
Stayed 4 nights in Sep 2017

8/10 Good

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean, comfy guest house
Fairly quiet area of Rome but has restaurants nearby. Not far from the Vatican City or shopping. Room fairly small but adequate and very clean with comfy bed. Tea and coffee in room but no milk.

10/10 Excellent

salvador

Stayed 1 night in Jun 2023
Response from A on 20 Jul 2023
Dear Salvador,thank you so much for the lovely review about your recent stay at the Grand Tour Roma Guest HouseOur entire staff works every day to recreate the feeling of being welcomed into a family home for our Guests.Providing an efficient and discreet service remains a day-to-day priority. Your nice compliments on staff are a great reward to our continuous efforts to meet our Customers’ expectations.We look forward to welcoming you back very soon for your next Roman getaway!Kind regards,Marj

4/10 Poor

carlo

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities

10/10 Excellent

Caterina

Stayed 2 nights in Dec 2022

6/10 Okay

MARIA ANGELES

Travelled with family
Liked: Staff & service
El alojamiento está en una zona cercana al Vaticano , pero más distanciada del resto de la zona turística. Es un alojamiento conservado con gente de trato muy agradable y predispuesto a colaborar en tus peticiones. Como inconvenientes decir que hasta acceder al alojamiento hay que subir unos cuantos escalones y para ese acceso no hay ascensor, dificultando el acceso a personas mayores o con movilidad reducida. Se trata de una zona residencial llena de todo tipo de servicios, farmacias, tiendas, cafeterías restaurantes y mercado. En general es aceptable y su personal es correcto.
Stayed 6 nights in Sep 2022

8/10 Good

Simone

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

6/10 Okay

Janeth

Travelled with family
Liked: Cleanliness, staff & service
Es una casa de huéspedes. Está a unos 8 minutos de la estación de metro más cercana Hay supermercados, y a unas 5 cuadras hay restaurantes y gelaterias. Es una casa de huéspedes en un edificio, por lo tanto, no encontrarás un rotulo de hotel. Está bien, pero para los servicios y ubicación, creo que es más costoso de lo que debería ser.
Stayed 1 night in Jun 2022

2/10 Terrible

Carmelo, Medellin

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Me gusto la ubicación, no me gusto el estado de la propiedad nada que ver con las fotos que aparecen en la pagina, las camas estaban viejas sonaban cuando uno se sentaba , un hotel viejo
Stayed 2 nights in Jun 2022

8/10 Good

Manuela

Business traveller
Liked: Cleanliness, staff & service
Stanza comoda e personale cortese, unica pecca il bagno: dal rubinetto del lavandino non usciva abbastanza acqua e l'acqua della doccia non era calda.
Stayed 1 night in May 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Bien situado. Debe mejorar en tema de menaje (cubiertos) y el equipamiento de la cocina en general. No se pueden tener cucharillas desechables de plástico fregadas como cubierto. Y encima insuficientes. Por lo demás, el trato muy bueno. Gente agradable y educada.
Stayed 4 nights in Apr 2022