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Reviews of Boudl Al Qasr

Boudl Al Qasr
Al Suwaidi St., w/ Sultana St. Behind Al Qasr Mall, Riyadh

Reviews

7.8

Good

Rating 10 - Excellent. 31 out of 84 reviews" "
Rating 8 - Good. 26 out of 84 reviews" "
Rating 6 - Okay. 17 out of 84 reviews" "
Rating 4 - Poor. 2 out of 84 reviews" "
Rating 2 - Terrible. 8 out of 84 reviews" "

8.2/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rizwan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New room are excellent
Stayed 1 night in Aug 2023
Response from GM on 17 Nov 2023
thank you

8/10 Good

Jeffery

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great stay for my simple needs. Reduced marks due to the microwave and tea pot being broken. The tea kettle specifically electrocuted me so that should probably be looked at. Staff was super helpful and pleasant. Breakfast buffet was excellent.
Stayed 2 nights in Mar 2023
Response from GM on 19 May 2023
Dear Guest, Thank you for choosing Boudl Qasr. We are happy to know you enjoyed your stay and found everything to your liking. We look forward to welcoming you back and creating even more Boudl memories. Kind regards,Adel al naifHotel Manager

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Nice hotel, very friendly staff, restaurant menu a bit limited
Stayed 7 nights in Dec 2022
Response from GM on 15 May 2024
ضيفنا العزيز،نشكركم على إختياركم بودل القصروعلى وقتكم الثمين لمشاركتنا تجربتكم خلال إقامتكم الأخيرة. يسعدنا و يشرفنا بأن الاقامة نالة على إعجابكم ورضاكم هذا ونتطلع إلى رؤيتكم و لخدمتكم مرة أخرى قريبا خلال زيارتكم القادمة.مديرالفندق ... عادل النايف

6/10 Okay

Jonathan

Business traveller
Disliked: Room comfort
Nice hotel.room for improvement
Where to start? Well.as with all Riyadh hotels ive stayed in the reception area was immaculate with marbel everywhere. Reception staff at check in friendly enough. I booked a junior suite as i was staying 19 days and wanted a kitchen - kitchen not very good.no oven very few utensils and only a tiny fridge. I had to ask for a bigger fridfe which they eventually did get for me.fire alarn went off 5 times during my stay and numerous other guests tried coming into my room. During my stay room was cleaned only 4 times and each of these times i had to ask There is a park facing the hotel and a festival is ongoing, very very load music till 1am sometimes. Also says hotel is connected to a mall - it isnt.its about a 5 minute walk away.
Stayed 18 nights in Nov 2022
Response from GM on 15 May 2024
ضيفنا العزيز،نشكركم على إختياركم بودل القصروعلى وقتكم الثمين لمشاركتنا تجربتكم خلال إقامتكم الأخيرة. يسعدنا و يشرفنا بأن الاقامة نالة على إعجابكم ورضاكم هذا ونتطلع إلى رؤيتكم و لخدمتكم مرة أخرى قريبا خلال زيارتكم القادمة.مديرالفندق ... عادل النايف

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from GM on 15 May 2024
ضيفنا العزيز،نشكركم على إختياركم بودل القصروعلى وقتكم الثمين لمشاركتنا تجربتكم خلال إقامتكم الأخيرة. يسعدنا و يشرفنا بأن الاقامة نالة على إعجابكم ورضاكم هذا ونتطلع إلى رؤيتكم و لخدمتكم مرة أخرى قريبا خلال زيارتكم القادمة.مديرالفندق ... عادل النايف

2/10 Terrible

Hassan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Below expectations
1- check in was disaster 2- thé room cleaning quality was below expectations although we had deluxe suite 3- Receiption staff more like a robot than anything. 4- swimming pool open till 6 pm only 5- charges us twice
Stayed 1 night in Apr 2022
Response from GM on 15 May 2024
ضيفنا العزيز، نود إبلاغكم بأنه قد تم مشاركة رأيكم مع الأقسام المختصة لاتخاد الاجراءات اللازمة و لتفاديها مرة أخرى.و نتطلع إلى رؤيتكم و لخدمتكم مرة أخرى قريبا خلال زيارتكم القادمة ان شاء اللهمديرالفندق ... عادل النايف

6/10 Okay

Marc

Liked: Cleanliness, staff & service, room comfort
Good size room but could be better
Only stayed for 1 night,.so.dofficult to give a full review. Positives: it was a suite,.so.large reception room, kitchenette with hotplate and microwave, next to Al Qasr mall. Negatives:. Hot water pressure was a trickle at best, WiFi wouldn't allow VPN connection so unable to access work files, kitchenette was a little tired with burn marks on the worktops and cabinets old, TV channels poor.
Stayed 1 night in Dec 2021
Response from GM on 15 May 2024
ضيفنا العزيز، نود إبلاغكم بأنه قد تم مشاركة رأيكم مع الأقسام المختصة لاتخاد الاجراءات اللازمة و لتفاديها مرة أخرى.و نتطلع إلى رؤيتكم و لخدمتكم مرة أخرى قريبا خلال زيارتكم القادمة ان شاء اللهمديرالفندق ... عادل النايف

8/10 Good

Elmuataz

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It was OK
Stayed 2 nights in Oct 2020
Response from GM on 15 May 2024
ضيفنا العزيز، نود إبلاغكم بأنه قد تم مشاركة رأيكم مع الأقسام المختصة لاتخاد الاجراءات اللازمة و لتفاديها مرة أخرى.و نتطلع إلى رؤيتكم و لخدمتكم مرة أخرى قريبا خلال زيارتكم القادمة ان شاء اللهمديرالفندق ... عادل النايف

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2020
Response from GM on 15 May 2024
ضيفنا العزيز، نود إبلاغكم بأنه قد تم مشاركة رأيكم مع الأقسام المختصة لاتخاد الاجراءات اللازمة و لتفاديها مرة أخرى.و نتطلع إلى رؤيتكم و لخدمتكم مرة أخرى قريبا خلال زيارتكم القادمة ان شاء اللهمديرالفندق ... عادل النايف

2/10 Terrible

Gladness

Travelled with family
Disliked: Staff & service, property conditions & facilities
When we arrived for check in they couldn't find our booking it took long for them to finally find it. Then our room was never cleaned, dust bins never changed for a period of stay which was three nights, no toilet paper, i had to buy my own. We requested for an extra blanket and plate and were told its not available. No meals were offered to us, not even breakfast. I regret staying there. Could have chosen a cheaper place instead.
Stayed 3 nights in Jan 2020
Response from GM on 15 May 2024
ضيفنا العزيز، نود إبلاغكم بأنه قد تم مشاركة رأيكم مع الأقسام المختصة لاتخاد الاجراءات اللازمة و لتفاديها مرة أخرى.و نتطلع إلى رؤيتكم و لخدمتكم مرة أخرى قريبا خلال زيارتكم القادمة ان شاء اللهمديرالفندق ... عادل النايف

10/10 Excellent

Ghazi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from GM on 15 May 2024
ضيفنا العزيز،نشكركم على إختياركم بودل القصروعلى وقتكم الثمين لمشاركتنا تجربتكم خلال إقامتكم الأخيرة. يسعدنا و يشرفنا بأن الاقامة نالة على إعجابكم ورضاكم هذا ونتطلع إلى رؤيتكم و لخدمتكم مرة أخرى قريبا خلال زيارتكم القادمة.مديرالفندق ... عادل النايف

8/10 Good

Wahid

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from GM on 15 May 2024
ضيفنا العزيز،نشكركم على إختياركم بودل القصروعلى وقتكم الثمين لمشاركتنا تجربتكم خلال إقامتكم الأخيرة. يسعدنا و يشرفنا بأن الاقامة نالة على إعجابكم ورضاكم هذا ونتطلع إلى رؤيتكم و لخدمتكم مرة أخرى قريبا خلال زيارتكم القادمة.مديرالفندق ... عادل النايف

6/10 Okay

Munther

Travelled with family
Liked: Cleanliness, room comfort
Need to improve
Service not ok! I don’t rate this hotel as 4 stars. It deserves 3. Slow internet!
Stayed 1 night in Sep 2019
Response from GM on 15 May 2024
ضيفنا العزيز،نشكركم على إختياركم بودل القصروعلى وقتكم الثمين لمشاركتنا تجربتكم خلال إقامتكم الأخيرة. يسعدنا و يشرفنا بأن الاقامة نالة على إعجابكم ورضاكم هذا ونتطلع إلى رؤيتكم و لخدمتكم مرة أخرى قريبا خلال زيارتكم القادمة.مديرالفندق ... عادل النايف

6/10 Okay

UmAbdullah

Travelled with family
Liked: Staff & service
The beds are comfortable. The location was good. The staff very helpful. However maintenance of the room not good. The microwave didn’t work. Also the kitchen fan and bathroom fans didn’t work. There is a strip of wood not repaired around edge of kitchen floor. It was a continual tripping hazard. I must say they did fix the kitchen items for us. Even with the difficulty we had I would still recommend this hotel. Like all the boudl it is a comfortable stay.
Stayed 2 nights in Aug 2019

10/10 Excellent

Imran, Jeddah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
renovated for better stay.. service is great .. walk distance to shopping malls and big garden
Stayed 5 nights in Dec 2018

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great by having nearby services like restaurants, pharmacies, and grocery as well as AlQasir shopping mall.
Stayed 2 nights in Dec 2018

10/10 Excellent

BANDER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

6/10 Okay

sultan a

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Sep 2018

10/10 Excellent

Abdulaziz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Excellent service and friendly staff.
Stayed 1 night in Aug 2018

10/10 Excellent

BANDER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

10/10 Excellent

yasser

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Verey good
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice and Clean
Very clean , comfortable , friendly staff , easily booked , I recommend this hotel to all visitors to Riyadh
Stayed 1 night in Jul 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uncomfortable hotel
Hotel room is different from photograph. Room floor is too sticky and all facility is old fashioned. My family was uncomfortable for this journey due to this hotel. I don't recommend.

8/10 Good

Khalid, Hofuf, Saudi Arabia

Liked: Cleanliness, room comfort
Boudl AlQaser
I have stayed here before, and this hotel is still maintaining its condition. The rooms are spacious, clean, and quiet. Free parking and plenty of taxis in the area.

8/10 Good

engineer, dammam

Liked: Staff & service, property conditions & facilities, room comfort
Fine
Fine hotel Staff are friendly and helped me as a guest. Floor inside the room stained and required cleaning or replacing the carpet

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Never to stay here again
This was my second stay and the horrible service me compelled me to make it my last. I will never stay at this property again, ever. Why? 1: restaurant staff is clueless, very unprofessional and rude. In fact, they lied to me that "my food was delivered to the room but brought back since I didn't answer the door..." Wrong! A person named 'Jerome' even mocked me and made fun of me because he, for some reason, accompanied his colleague to bring back the food; good that was never even brought to my room to begin with. 2: they only have a couple of items listed among many items on the menu. A complete misrepresentation. 3: the food is not good at all. The person taking order for room service never gets the order correctly and made mistakes on regular basis. They should shut down this restaurant. 4: internet service is very bad. They give you a password upon check-in but the funny part is that the network in room never asks for password. I mentioned this to the front desk and they acted clueless. I complained and requested that my issue is addressed and no one ever showed up. I was always told on the phone that okay sir no problem but it's all forgotten. 5: the housekeeping manager, Noor, is very unprofessional and rude. 6: I must give lots of credit to the housekeeping cleaning staff, very nice guys, polite, and excellent in their work.

6/10 Okay

Sudesh, Lisle IL

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Skip it
Use gps coordinates to find this place No point calling - the phone number is wrong Check in and out is a hassle It's a local brand with local nuances

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
its location is closed alqusar Moll.

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service
Vlaue for money but the service is no good
Staff were keep asking to pay for advance, also not very friendly. very nice room for the rate though

8/10 Good

Khaled, Khobar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern Spacious Hotel
Very nice spacious modern rooms. Good service from Staff and very friendly. Clean in all aspects. I will book there again every time I visit Riyadh.

6/10 Okay

Amer, Edinburgh

Disliked: Staff & service
Does Not Have Adult Swimming Pool!!!!
Average hotel for the money paid, the Swimming pool was only for kids, and they told us that on the reception after booking, they should make this clearer on the Booking web portal. One person works on the coffee shop, it takes more than an hour to get the morning coffee!!

4/10 Poor

klebarsil, KSA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a new hotel, but needs a better management!
For 1 night I survived! It's a new hotel and is not well managed. The restaurant service, room service is poor, I had to request towells, toilet papier, the water pressure is low at 3rd floor, the lift is very noise.

8/10 Good

Nasser

Stayed 1 night in May 2022
Response from GM on 15 May 2024
ضيفنا العزيز،نشكركم على إختياركم بودل القصروعلى وقتكم الثمين لمشاركتنا تجربتكم خلال إقامتكم الأخيرة. يسعدنا و يشرفنا بأن الاقامة نالة على إعجابكم ورضاكم هذا ونتطلع إلى رؤيتكم و لخدمتكم مرة أخرى قريبا خلال زيارتكم القادمة.مديرالفندق ... عادل النايف

2/10 Terrible

Masoud

Stayed 1 night in May 2022
Response from GM on 15 May 2024
ضيفنا العزيز، نود إبلاغكم بأنه قد تم مشاركة رأيكم مع الأقسام المختصة لاتخاد الاجراءات اللازمة و لتفاديها مرة أخرى.و نتطلع إلى رؤيتكم و لخدمتكم مرة أخرى قريبا خلال زيارتكم القادمة ان شاء اللهمديرالفندق ... عادل النايف

10/10 Excellent

Turki

Stayed 1 night in May 2022
Response from GM on 15 May 2024
ضيفنا العزيز،نشكركم على إختياركم بودل القصروعلى وقتكم الثمين لمشاركتنا تجربتكم خلال إقامتكم الأخيرة. يسعدنا و يشرفنا بأن الاقامة نالة على إعجابكم ورضاكم هذا ونتطلع إلى رؤيتكم و لخدمتكم مرة أخرى قريبا خلال زيارتكم القادمة.مديرالفندق ... عادل النايف

2/10 Terrible

ALSAMANNI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from GM on 15 May 2024
ضيفنا العزيز، نود إبلاغكم بأنه قد تم مشاركة رأيكم مع الأقسام المختصة لاتخاد الاجراءات اللازمة و لتفاديها مرة أخرى.و نتطلع إلى رؤيتكم و لخدمتكم مرة أخرى قريبا خلال زيارتكم القادمة ان شاء اللهمديرالفندق ... عادل النايف

8/10 Good

MOHAMMED

Liked: Cleanliness, staff & service
Stayed 1 night in May 2021
Response from GM on 15 May 2024
ضيفنا العزيز، نود إبلاغكم بأنه قد تم مشاركة رأيكم مع الأقسام المختصة لاتخاد الاجراءات اللازمة و لتفاديها مرة أخرى.و نتطلع إلى رؤيتكم و لخدمتكم مرة أخرى قريبا خلال زيارتكم القادمة ان شاء اللهمديرالفندق ... عادل النايف

8/10 Good

AGEE A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Abdualrhman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Turki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

6/10 Okay

hae jin

Liked: Staff & service
아파트형 호텔
관광호텔이 아니고 내국인 위주의 아파트형 호텔임
Stayed 4 nights in Jul 2019

10/10 Excellent

muhammad, ممتاز

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
رائع
فندق ممتاز ونظيف
Stayed 2 nights in Jul 2019

8/10 Good

FAHAD

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
Unterkunft wird nur auf Anfrage / Aufforderung gereinigt. Das Internet hat streckenweise überhaupt nicht funktioniert. Das Personal war freundlich.
Stayed 4 nights in Mar 2019

6/10 Okay

hae jin

Liked: Staff & service, room comfort
아파트형 호텔
외국인 보다,사우디 내국인을 위한 아파트형 호텔 로 영어가 잘 통하지않아서 다소의 불편 가격대비하여 무난하나 관광이나 사우디를 잘 모르는 숙박객은 불편 하겠음
Stayed 4 nights in Dec 2018

6/10 Okay

AGEE A

Liked: Cleanliness, staff & service
ماشيه
قريبه من السوق
Stayed 1 night in Nov 2018

6/10 Okay

Osama

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

tarek

Liked: Cleanliness, property conditions & facilities, room comfort
كانت الإقامة ممتازة بالنسبة لغرفة جدا نظيفة لكن المشكلة في عملية الاستقبال لدخول الغرفة كانت جدا سيئة لم يتم دخولي لفندق بسرعة هذا شيء جدا سيئة
Stayed 1 night in Oct 2018