Search Hotels Near Riverwalk Pier, Bay City

"Bed was comfortable. However, two of the pillowcases had blood stains on them. The blackout blinds were off the track on one side and hanging, but the worst part was the plug in the bathroom wasn’t working had to blow dry my hair out under the television because that was the only accessible plug. I usually blow dry my hair with a curling brush and need to utilize the mirror. Of course I was going to a conference not ideal. I told all this stuff to the front clerk and she asked if I was a Marriott Rewards member and when I said no, she said that’s too bad. We could’ve done something for you possibly. So because I wasn’t they did nothing. Or possibly because I prepaid the hotels.com. Just sad"

"clean well maintained lovely area"

"Very comfortable room. Staff friendly and ready to help if needed. Room clean and quiet. Very positive experience."

"Someone tried to get into our room - they opened the dead bolt but the latch stopped them. We called the front desk. He came apologized said he saw nothing but would have mgmt get back to us and review cameras. We checked out in our pjs at 11pm and they will NOT give us a refund. They said it was the front desk guy and it was an accident. WTH ... Why wouldn't he have said that then .... "

"Lauren, Shannon and Kelly were super helpful in making my stay an awesome experience. They went above and beyond to make sure I was comfortable."

" Clean room. Noisy. Hot tub was warm not hot."

"Was given the wrong room but staff made it right room was clean "

"The front desk lady was sooo sweet! She had brown hair and eyes and super cute nails. And a really hard worker. "

"The restaurant and bar are tremendous. Terrific menu. "