Search Hotels in River Country Estates, Spring Hill

"The stay was amazing!! They"

"Breakfast was very good and fresh. Room was clean snd staff helpful with laundry."

"We had a great stay and room was clean and staff was excellent. Just wished the breakfast (which did have lots of options) would be scrambled eggs. "

"Was an awesome stay we would do it again in a heartbeat, would recommend this wonderful place to everyone we know."

"Ac worked. "

"great staff. nice breakfast. good location"

"Other than some occasional noisy guests, the stay was everything one (2 of us) would want. "

"We arrived on site and were greeted by several "residents" sitting in their opened doorways, partially dressed/undressed and smoking on the sidewalks. The lobby was relatively clean but there were obvious signs of wear and tear on the walls, furniture and floors throughout the space and a general stale smell in the air. I then registered with the front desk where the employee who helped me was very pleasant. When I first opened the room, I was hit with an overbearing damp moldy smell that made it difficult for me to even enter the room. After closing the door and turning on the AC unit the room began to cool but the smell did not go away. The TV had several vertical lines in the screen from top to bottom across the center of the screen itself, no matter what channel I selected, and was very obviously damaged by a previous occupant. I immediately went to the lobby and told the employee there that we could not stay in the room. He offered me another room, but I declined having no reason to believe the second room would be any better. I then asked about a refund or at least a room credit at a better hotel. He gave me the number of his manager and told me that she would not be there till the next day. Upon leaving, we immediately called the customer service number for Hotels.com. After explaining our situation to two service operators we were told that we would receive a call from a supervisor within 24-48 hours. That call NEVER came and I am completely dissatisfied."

"This is the best stay in the area, clean, comfortable and convenient. Staff was attentive, professional and friendly. I missed the breakfast, but noted the breakfast area was clean & inviting. The fact that Outback Steakhouse was adjacent was a plus. It was a pleasant stay and I will definitely stay again."