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Reviews of Rivas Inn

2.5 out of 5
Rivas Inn
Del Parque central 1 cuadra al este, 1/2 cuadra al sur, Rivas, Rivas

Reviews

8.0

Very good

Rating 10 - Excellent. 7 out of 15 reviews" "
Rating 8 - Good. 4 out of 15 reviews" "
Rating 6 - Okay. 2 out of 15 reviews" "
Rating 4 - Poor. 1 out of 15 reviews" "
Rating 2 - Terrible. 1 out of 15 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

AJ

Liked: Cleanliness, staff & service, property conditions & facilities
They are great and it's a great location
Stayed 3 nights in Apr 2024

8/10 Good

Lesly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Cornelio

Liked: Cleanliness, staff & service, property conditions & facilities
All was ok. The Staff Excellent
Stayed 3 nights in Nov 2022

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They had a water tank but never turned it on so there was basically no water to shower with. The pillows were not so grear and the mattress was hard as a rock. The room was clean and the air conditioning worked great the staff was very helpful. Expedia had the wrong account for the deposit to the owner, not sure she ever received my money
Stayed 2 nights in May 2022

6/10 Okay

Backpackers, Edmonton

Travelled with family
Liked: Amenities
Disliked: Staff & service
I liked they it was. Walking distance from the Center of town and the market. The place was clean.what was disappointing was the staff some were helpful some weren’t our bed was also not made properly it was missing the fitted sheet . Room walls needed cleaning. It’s an ok place to stay.
Stayed 2 nights in Feb 2020
Response from Alexandra on 28 Feb 2020
Thank you for your review and thank you for staying with us at Rivas Inn. We are so sorry to hear that your stay was less than perfect. It is always our goal to make sure that our guests feel welcomed and comfortable.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
It's cheap.
It's cheap. The room was small but clean. No sheets on bed. No hot water. Free Breakfast not worth the bother.
Stayed 1 night in Dec 2019
Response from Alexandra on 28 Feb 2020
We are very disappointed to hear that your stay was less than perfect. We appreciate your feedback.

10/10 Excellent

José Manuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a small boutique hotel according to the cost. There are no many lodging options but this one is worthwhile. The people show courtesy and help a lot to the guests.
Stayed 1 night in Jan 2020
Response from , on 29 Jan 2020
Thanks you we are to seve, you

8/10 Good

robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019
Response from Juan on 24 Jan 2020
Thank you

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and large rooms with modern air conditioning. Some of the very best rooms in Rivas! Secure parking available nearby at no charge. Staff very accommodating.
Stayed 3 nights in Aug 2019
Response from Hector on 21 Sept 2019
Dear custumer, we do everything with the purpose of serving you better, thanks for your opinion

10/10 Excellent

Lisa

Stayed 1 night in Oct 2022
Response from RIVAS INN on 13 Oct 2022
GRACIAS LISA.. FUE UN PLACER Y UN PRIVILEGIO TENERTE CON NOSOTROS. ESPERAMOS VERTE PRONTO

10/10 Excellent

Erico

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from AA on 2 Apr 2020
Thank you for your kind review!

4/10 Poor

francisco

Disliked: Staff & service, property conditions & facilities, room comfort
chambre et douche exigues sans aucune fenêtre. Pas de clim. 1 ventilateur sur pied !!! trop de bruit dans l'établissement et vers 4h du mat.
Stayed 1 night in Feb 2020
Response from Alexandra on 28 Feb 2020
We have two different room types available. Some of our rooms have only fans available while others offer air conditioning depending on the customer's preference. It appears that you booked the room with the fan only. We are so sorry to hear about any noise disturbance and take these things very seriously. Thank you for your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atención y disposición de resolver los problemas del personal de servicio
Stayed 3 nights in Dec 2019
Response from Juan on 24 Jan 2020
Gracias.

2/10 Terrible

RODOLFO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mal servicio
Me cancelaron mi reserva el mismo día que llegaba horas antes me pareció me muy mal gusto
Stayed 1 night in Nov 2019
Response from Juan on 24 Jan 2020
Nos disculpa, se hablo con el staff para evitar que esto suceda de nuevo.

10/10 Excellent

federico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es muy importante considerar para entender este comentario que se trata de un hotel de un precio muy económico. Dicho esto, en cuanto al hotel en sí, se trata de una habitación con cama doble, colchón nuevo y en muy buenas condiciones, no muy grande y sin mayores detalles, pero extremadamente limpio y a fin de cuentas funcional. TV grande y con muchos canales. La ducha de agua templada, con buena presión de agua. Perfectamente ubicado en pleno centro de Rivas, detrás de la iglesia, cerca de todo. El hotel también ofrece un buen desayuno,. WIFI correcto. Inmejorable relación precio calidad. Por cierto Rivas es una pequeña y muy agradable ciudad.
Stayed 1 night in Oct 2019