Title: Hotel Kristal Palace - Tonelli Hotels - Adult Friendly Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Kristal Palace - Tonelli Hotels - Adult Friendly Adults-only hotel with free breakfast and fitness centre ![Seasonal outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/4000000/3740000/3738200/3738110/6ac8b0b0.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Beach nearby, beach towels](https://images.trvl-media.com/lodging/4000000/3740000/3738200/3738110/8a75b752.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free daily buffet breakfast ](https://images.trvl-media.com/lodging/4000000/3740000/3738200/3738110/52ea6cbe.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/4000000/3740000/3738200/3738110/490b6443.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free daily buffet breakfast ](https://images.trvl-media.com/lodging/4000000/3740000/3738200/3738110/38bcbe62.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Kristal Palace - Tonelli Hotels offers a peaceful lakeside getaway for adults. Enjoy panoramic rooftop views, local cycling paths, or relax in the spa tub. Free WiFi and an on-site coffee shop/cafe provide convenient refreshments. 9.4 Exceptional ## Popular amenities - - Bar - Hot tub - Pool - Parking included - Gym £110 includes taxes & fees 3 Nov - 4 Nov ## Room options ### Check availability for these dates Tonight [Oct 16 - Oct 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=3738110&PinnedHotelID=3738110&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=3738110&PinnedHotelID=3738110&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 17 - Oct 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=3738110&PinnedHotelID=3738110&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=3738110&PinnedHotelID=3738110&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=3738110&PinnedHotelID=3738110&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=3738110&PinnedHotelID=3738110&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=3738110&PinnedHotelID=3738110&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=3738110&PinnedHotelID=3738110&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 10 of 10 rooms ![1 bedroom, minibar, in-room safe, individually furnished](https://images.trvl-media.com/lodging/4000000/3740000/3738200/3738110/65e5fd77.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double or Twin Room, Balcony 8.4 Very good 5 reviews ### Highlights Balcony Individually furnished Air conditioning Heating Flat-screen TV Separate bedroom Bidet Private bathroom - 269 sq ft - Sleeps 2 - 1 Queen Bed OR 2 Single Beds ![1 bedroom, minibar, in-room safe, individually furnished](https://images.trvl-media.com/lodging/4000000/3740000/3738200/3738110/w1618h1065x0y0-a6541489.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double or Twin Room, Balcony 8.0 Very good 2 reviews ### Highlights Balcony Individually furnished Air conditioning Heating Flat-screen TV Separate bedroom Bidet Private bathroom - 280 sq ft - Sleeps 2 - 1 Queen Bed OR 2 Single Beds ![1 bedroom, minibar, in-room safe, individually furnished](https://images.trvl-media.com/lodging/4000000/3740000/3738200/3738110/b3658b5a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Double or Twin Room, 1 Bedroom, Mountain View (Elegance) ### Highlights Balcony Individually furnished Air conditioning Heating Flat-screen TV Separate bedroom Bidet Private bathroom - 258 sq ft - Mountain view - Sleeps 2 - 1 Queen Bed OR 2 Single Beds ![1 bedroom, minibar, in-room safe, individually furnished](https://images.trvl-media.com/lodging/4000000/3740000/3738200/3738110/c83abc3e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room (Prestige) ### Highlights Balcony Individually furnished Air conditioning Heating Flat-screen TV Separate bedroom Bidet Private bathroom - 334 sq ft - Sleeps 3 - 1 Double Bed and 1 Single Bed OR 3 Single Beds ![1 bedroom, minibar, in-room safe, individually furnished](https://images.trvl-media.com/lodging/4000000/3740000/3738200/3738110/a1f53eba.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Balcony ### Highlights Balcony Separate sitting area Individually furnished Air conditioning Heating Flat-screen TV Separate bedroom Bidet - 420 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ![Doppia Junior Suite Deluxe, terrazza | 1 bedroom, minibar, in-room safe, individually furnished](https://images.trvl-media.com/lodging/4000000/3740000/3738200/3738110/99a9ca8b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Doppia Junior Suite Deluxe, terrazza ### Highlights Deck/patio Individually furnished Air conditioning Heating Flat-screen TV Separate bedroom Bidet Private bathroom - 334 sq ft - Mountain view - Sleeps 2 - 1 Queen Bed OR 2 Single Beds ![Junior Room, Balcony | 1 bedroom, minibar, in-room safe, individually furnished](https://images.trvl-media.com/lodging/4000000/3740000/3738200/3738110/w5643h3748x0y8-7b859c48.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Room, Balcony 8.0 Very good 1 review ### Highlights Balcony Individually furnished Air conditioning Heating Flat-screen TV Separate bedroom Bidet Private bathroom - 334 sq ft - Sleeps 2 - 1 Queen Bed ![1 bedroom, minibar, in-room safe, individually furnished](https://images.trvl-media.com/lodging/4000000/3740000/3738200/3738110/2b9b8a15.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Terrace 10.0 Exceptional 1 review ### Highlights Deck/patio Individually furnished Air conditioning Heating Flat-screen TV Separate bedroom Bidet Private bathroom - 420 sq ft - 1 bedroom - Mountain view - Sleeps 2 - 1 Queen Bed ![1 bedroom, minibar, in-room safe, individually furnished](https://images.trvl-media.com/lodging/4000000/3740000/3738200/3738110/d9777e05.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double or Twin Room... 8.0 Very good 1 review ### Highlights Balcony Individually furnished Air conditioning Heating Flat-screen TV Separate bedroom Bidet Private bathroom - 258 sq ft - Sleeps 2 - 1 Queen Bed OR 2 Single Beds ![1 bedroom, minibar, in-room safe, individually furnished](https://images.trvl-media.com/lodging/4000000/3740000/3738200/3738110/b9233d91.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double or Twin Room 8.0 Very good 1 review ### Highlights Deck/patio Individually furnished Air conditioning Heating Flat-screen TV Separate bedroom Bidet Private bathroom - 258 sq ft - Mountain view - Sleeps 2 - 1 Queen Bed OR 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FRiva-Del-Garda-Hotels-Hotel-Kristal-Palace-TonelliHotels.h3738110.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FRiva-Del-Garda-Hotels-Hotel-Kristal-Palace-TonelliHotels.h3738110.Hotel-Information) ## About the area Located in Riva del Garda, Hotel Kristal Palace - Tonelli Hotels - Adult Friendly is on a lake. Limone Sul Garda Harbour and Malcesine-Monte Baldo Cableway are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Ledro. Surf Segnana and Arboretum of Arco are also worth visiting. Kayaking and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and hiking/biking trails nearby. [Visit our Riva del Garda travel guide](https://www.expedia.co.uk/Riva-Del-Garda.dx4881) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C45.88340%2C10.85488&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=c_dCkEDmiu6Es2l9ptJ1qepBGow=) Via Confalonieri, 8, Riva del Garda, TN, 38066 ### What's nearby - Fiera di Riva del Garda - 10 min walk - 0.5 miles - Old Ponale Road Path - 10 min walk - 0.5 miles - La Rocca - 13 min walk - 0.7 miles - Riva del Garda Museo Civico - 14 min walk - 0.8 miles - Riva del Garda Hydroelectric Power Plant - 18 min walk - 1.0 mile ### Getting around - Serravalle Station - 20 min drive - Valerio Catullo Airport (VRN) - 58 min drive ### Restaurants - ‪Taste of India - ‬1 min walk - ‪Gelateria Flora - ‬4 min walk - ‪Pizzeria Sud - ‬2 min walk - ‪The One - Restaurant Café - ‬11 min walk - ‪CafeLac - ‬15 min walk ## About this property ### Hotel Kristal Palace - Tonelli Hotels - Adult Friendly Luxury hotel by the lake You can look forward to a free breakfast buffet, a poolside bar and a rooftop terrace at Hotel Kristal Palace - Tonelli Hotels - Adult Friendly. For some rest and relaxation, visit the hot tub. In addition to a coffee shop/cafe and dry cleaning/laundry services, guests can connect to free in-room WiFi. Additional perks include: - A seasonal outdoor pool, along with sunloungers and pool umbrellas - Free self-parking - Free bike hire, an electric car charging station and beach towels - Luggage storage, coffee/tea in reception and tour/ticket information Room features All 58 individually furnished rooms offer comforts, such as laptop-compatible safes and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and bathrobes. Extra conveniences in all rooms include: - Free tea bags/instant coffee and electric kettles - Bathrooms with showers and bidets - 32-inch flat-screen TVs with cable channels - Heating, daily housekeeping and desks ## Similar properties ![Seasonal outdoor pool, open noon to 7:00 PM, pool umbrellas](https://images.trvl-media.com/lodging/3000000/2650000/2642400/2642391/a726d02f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Parc Hotel Flora Riva del Garda - Pool - Breakfast included - Spa - Parking included 9.6 Exceptional 502 reviews £109 includes taxes & fees 11 Nov - 12 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=2642391&PinnedHotelID=2642391&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/4000000/3550000/3547700/3547671/10e7635c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Garda Suite Hotel \*\*\*\*S - Tonelli Hotels Riva del Garda - Pool - Breakfast included - Pet-friendly - Parking included 8.8 Excellent 90 reviews £109 includes taxes & fees 29 Oct - 30 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=3547671&PinnedHotelID=3547671&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, outdoor pool, pool loungers](https://images.trvl-media.com/lodging/3000000/2040000/2030500/2030418/e68c3148.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Astoria Resort Riva del Garda - Pool - Breakfast included - Spa - Pet-friendly 8.6 Excellent 367 reviews £133 includes taxes & fees 17 Oct - 18 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=2030418&PinnedHotelID=2030418&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, outdoor pool, pool loungers](https://images.trvl-media.com/lodging/1000000/20000/19500/19471/b161dd05.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Du Lac et Du Parc Grand Resort Riva del Garda - Pool - Spa - Pet-friendly - Kids pool 9.4 Exceptional 706 reviews £124 includes taxes & fees 10 Nov - 11 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=19471&PinnedHotelID=19471&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/4000000/3550000/3547600/3547562/06a3765a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Savoy Palace - Tonelli Hotels Riva del Garda - Pool - Hot tub - Breakfast included - Pet-friendly 8.8 Excellent 177 reviews £94 includes taxes & fees 6 Nov - 7 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=3547562&PinnedHotelID=3547562&HadPinnedHotel=true®ionId=-1&adults=2) ![Honeymoon Studio Suite, Lake View, Tower | Private spa tub](https://images.trvl-media.com/lodging/32000000/31200000/31195900/31195881/78323a44.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Villa Enrica Riva del Garda - Pool - Hot tub - Breakfast included - Spa 9.8 Exceptional 63 reviews £157 includes taxes & fees 7 Nov - 8 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=31195881&PinnedHotelID=31195881&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/4000000/3440000/3430400/3430399/46db01c6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Lago di Garda Nago-Torbole - Spa - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 465 reviews £76 includes taxes & fees 12 Nov - 13 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=3430399&PinnedHotelID=3430399&HadPinnedHotel=true®ionId=-1&adults=2) ![Fitness facility](https://images.trvl-media.com/lodging/3000000/2760000/2750300/2750250/11a3121c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villa Nicolli Romantic Resort - Adults Only Riva del Garda - Pool - Hot tub - Breakfast included - Spa 9.0 Wonderful 112 reviews £152 includes taxes & fees 28 Oct - 29 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=2750250&PinnedHotelID=2750250&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior detail](https://images.trvl-media.com/lodging/3000000/2040000/2030400/2030361/6fe950ae.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lake Front Hotel Mirage Riva del Garda - Pool - Hot tub - Spa - Pet-friendly 9.2 Wonderful 147 reviews £94 includes taxes & fees 27 Oct - 28 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=2030361&PinnedHotelID=2030361&HadPinnedHotel=true®ionId=-1&adults=2) ![Junior Suite | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/530000/526300/526234/b1776006.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Luise Riva del Garda - Pool - Breakfast included - Kids pool - Parking included 9.4 Exceptional 434 reviews £89 includes taxes & fees 20 Oct - 21 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=526234&PinnedHotelID=526234&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Free uncovered self parking on site - Onsite parking includes off-street options ### Food and drink - Free buffet breakfast available daily 7:00 AM to 10:00 AM - A bar/lounge - A coffee shop/cafe - A poolside bar - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Things to do - Bicycle storage - Free bicycle rentals - Gym - Hot tub - Piano - Seasonal outdoor pool - TV in common areas ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance ### Outdoors - Beach towels - On a lake - Pool loungers - Pool umbrellas - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Hardwood flooring in room - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - 1 building - 5 floors - Built in 2010 - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bidet - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - 32-inch flat-screen TV with cable/satellite channels ### Food and drink - Electric kettle - Limited room service - Minibar - Tea bags/instant coffee ### More - Air conditioning - Desk - Heating - Individual furnishings - Laptop workspace - Laptop-compatible safe - Phone - Water-efficient toilets ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before 11 AM ### Special check-in instructions Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children younger than 14 are not allowed at this adults-only property; all guests 14 and older are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 2.50 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age. We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards, debit cards, mobile payments and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Property Registration Number IT022153A1D23YIUWX If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention All guests must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation The seasonal pool will be open from 13 May to 23 September ### National rating This property has received its official star rating from the local rating authority. ### Property is also known as Kristal Palace Kristal Palace Tonelli Hotel Kristal Palace TonelliHotels Riva del Garda Kristal Palace Tonelli Hotels Riva del Garda Kristal Palace Tonelli Riva del Garda Tonelli Hotels Kristal Palace Tonelli Hotels Hotel Riva del Garda Kristal Palace Tonelli Hotels Hotel Hotel Kristal Palace TonelliHotels Kristal Palace TonelliHotels Hotel Kristal Palace TonelliHotels Hotel Kristal Palace Tonelli Hotels Adult Friendly Hotel Kristal Palace - Tonelli Hotels - Adult Friendly Hotel ## Frequently asked questions ### Does Hotel Kristal Palace - Tonelli Hotels - Adult Friendly have a pool? > Yes, this property has a seasonal outdoor pool. ### How much does it cost to stay at Hotel Kristal Palace - Tonelli Hotels - Adult Friendly? > As of 16 Oct 2025, prices found for a 1-night stay for 2 adults at Hotel Kristal Palace - Tonelli Hotels - Adult Friendly on 3 Nov 2025 start from £110.33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Riva-Del-Garda-Hotels-Hotel-Kristal-Palace-TonelliHotels.h3738110.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hotel Kristal Palace - Tonelli Hotels - Adult Friendly pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel Kristal Palace - Tonelli Hotels - Adult Friendly? > Self-parking is free at this property. ### What time is check-in at Hotel Kristal Palace - Tonelli Hotels - Adult Friendly? > Check-in start time: 2 PM; check-in end time: anytime. ### What time is check-out at Hotel Kristal Palace - Tonelli Hotels - Adult Friendly? > Checkout is at 11 AM. ### Where is Hotel Kristal Palace - Tonelli Hotels - Adult Friendly located? > Situated on a lake, this luxury hotel is within a 10-minute walk of Spiaggia dei Sabbioni and Porto San Nicolo. Old Ponale Road Path and Fiera di Riva del Garda are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Kristal Palace - Tonelli Hotels - Adult Friendly Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 8.6 Location ### 9.6 Staff & service ### 9.2 Eco-friendliness ### 9.4 Property conditions & facilities 10 - Excellent 70 8 - Good 23 6 - Okay 4 4 - Poor 1 2 - Terrible 0 ### 10/10 Excellent #### Shannon 25 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved our stay here. Would definitely stay again. Friendly, great food, very comfortable rooms in a great location. ##### Shannon Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Lewis 26 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities Stunning hotel with amazing staff! Great service! ##### Lewis Stayed 7 nights in Jun 2024 ### 10/10 Excellent #### Daniel 6 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very nice place. Good food. Clean new rooms. ##### Daniel Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Mike 21 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a great time here. Staff were kind and friendly. Breakfast on the room by the pool was fantastic. Excellent views from the roof are the highlight. Nice rooms with good facilities. Well maintained. ##### Mike Stayed 4 nights in Jul 2024 ### 8/10 Good #### Lisa 29 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Cons: the dinner was so bad I had to take away a star. It was $40pp for a tasting menu, and I couldn’t believe how bad the food was. It was like the blandest microwaveable meal I’d ever tasted. We ate dinner offsite the rest of our trip. For breakfast, I watched them fill the water dispenser from the tap. Then when I tried to order tap water later on they told me that wasn’t allowed and I had to buy water bottles. That feels very wasteful to me when it’s apparent the water is fine since they serve it to guests. Pros: the view from the rooftop was fantastic, rooms have AC and were clean. Great breakfast selection. Lunch was pretty good. The drinks were okay but pricier for the area. ##### Lisa Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Raymond 12 Jun 2024 Liked: Cleanliness, staff & service, amenities The rooftop bar was wonderful with superb views and great nightly entertainment. The front desk and other service personnel were great and very helpful and friendly. Underground parking was a bonus! A little additional lighting in the room would be the only thing wanting. But overall a super place to stay. ##### Raymond Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### eleni 2 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was very nice but as other reviewers mentioned the views from the room are limited since there are other buildings nearby. However the view from the pool on the top floor was spectacular! Breakfast was also there and it was just heaven. The beauty of the mountains and lake could not be beat. The room was also nice and had everything you would need. Modern and clean. Service was wonderful. We would come back! ##### eleni Stayed 2 nights in Aug 2024 ### 4/10 Poor #### Laura 22 Jun 2024 Liked: Cleanliness Disliked: Staff & service, room comfort Little to know air conditioning in room. Staff reset a/c but did not change result. No WiFi during stay. Was out of servile. No mini refrigerator in room. Surprising for a 4+ star hotel. Only view of lake with a view of other rooftops of course, is on the rooftop which is beautiful and breakfast was lovely. ##### Laura Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Honeymoon 16/07 21 Jul 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Absolutely Fantastic!! The Hotel met our expectations & more! We were greeted by friendly staff, our room was lovely & the Terrace was amazing! Loved the music nights, the bar staff Michaelangelo was fab, as was Jessica & Marcos in the restaurant, attentive & welcoming on each morning & evening & couldn't have asked more of them, also the chefs meals were perfect...infact we will have to fast before we come again (which we are intending on doing so) as the food was delicious, and well presented! I couldn't rate this highly enough, they really treated us so well, asI can see with many others! The aircon leaked one night, but was fixed instantly & that is a measure of good customer service as thing's always will go wrong it'show it's dealt with! I thank all staff & the owners & propriotersshould be very prpud of each staff member, even the cleaners were very welcoming when we saw them! It was our honeymoon & after our dissapointing night in Venice (due to poor service, hotel was 4\* but their staff was not, which was extremely dissapointing) thank god we had choosen well with Kristal & to all those ppl who left good reviews! X ##### Honeymoon 16/07 ### 10/10 Excellent #### Richard 10 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Richard Stayed 7 nights in Aug 2025 ### 10/10 Excellent #### Petri 16 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Petri Stayed 1 night in Jul 2025 ### 8/10 Good #### Keld 11 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Dejlig hotel men med flere ikke i top mål. Rengøring var ikke det bedste, der var spindelvæv på værelset. Tapet hang løs. Flink personale med få undtagelsen. . ##### Keld Stayed 2 nights in Jul 2025 ### 8/10 Good #### Lisbeth 6 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Lisbeth Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Cristian 2 Jul 2025 ##### Cristian Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Tuukka 23 Jun 2025 ##### Tuukka Stayed 6 nights in Jun 2025 ### 6/10 Okay #### Tilo 2 May 2025 Liked: Cleanliness, amenities, property conditions & facilities Die Damen und das Serviceteam waren wirklich freundlich und professionell. Auf der Homepage wird allerdings beworben, das die Poolbar von 0800 - 2400 Uhr offen sei, aber Fehlanzeige. Diese Bar wird nur an Wochenenden abends geöffnet. Wenn es beworben wird sollte man doch dies auch einhalten oder anders Bewerben. Achtung, Hotelzimmertüren prüfen ob diese auch wirklich verschießen. Zimmer 403 war dem nicht so. Wir mussten kräftig zuziehen oder auch von innen zudrücken das diese auch wirklich verschlossen war. Selbiges Zimmer die Toilettenspülung war nur einseitig nutzbar und der Toilettenpapierhalter war lose. Alles wurde an der Rezeption angezeigt. Kleiner Tipp für die Rezension, für Fahrer von E-Autos wenn das Auto voll ist oder nicht geladen wird, ist das kein Dauerparkplatz. Zwei Ladepunkte sind vorhanden. Die Tiefgarage ist eng und kostet 10€, lohnt sich aber da des Laden kostenlos ist. (Zwischen 7 und 11Kw) Trotz allem ein gutes Hotel. ##### Tilo Stayed 1 night in Apr 2025 ### 8/10 Good #### Reiner 15 Apr 2025 Sehr freundliches Personal. Preis/Leistungsvehältnis nicht so gut. ##### Reiner Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Christian 24 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ein wunderschönes Hotel mit einem erstklassigen Service in sehr guter Lage. Super Zimmer, sehr sauber, herrlicher Ausblick, tolles Essen und mega Personal. Das Auto konnten wir kostenfrei innerhalb der Anlage parken. Jederzeit wieder! ##### Christian Stayed 4 nights in Mar 2025 ### 8/10 Good #### Cajsa 15 Jan 2025 ##### Cajsa Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Eyal 10 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very nice hotel with very good food ##### Eyal Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Annika 1 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Professional and relaxed service Mycket bra service. Alla var hjälpsamma, kunniga och professionella, men på ett avslappnat och personligt sätt. ##### Annika Stayed 1 night in Sep 2024 ### 8/10 Good #### Steffen 26 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities ##### Steffen Stayed 1 night in Sep 2024 ### 8/10 Good #### Daniel 19 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Schönes und sauberes Hotel Schöne und zentrale Lage. Der Poolauf dem Dach des Hotels ist sehr schön. ##### Daniel Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Aleksi 3 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Aleksi Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### John 3 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fremragende hotel, med super god service fra personalet. Tagterrassen med en fantastisk udsigt over Gardasøen og bjergene, var et kæmpe hit til morgenmad, nem frokost og snacks og velsmagende drinks om eftermiddagen/aftenen, inkl. levende musik efter mørkets frembrud. Kan stærkt anbefales. Vi kommer helt sikkert igen. ##### John Stayed 4 nights in Aug 2024 ## Expedia's Latest Trends ### Hotels > [ADLER Spa Resort Dolomiti](https://www.expedia.co.uk/Ortisei-Hotels-ADLER-Spa-Resort-Dolomiti.h2723314.Hotel-Information) > > [Hotel Paganella Gourmet & Relax](https://www.expedia.co.uk/Fai-Della-Paganella-Hotels-Hotel-Paganella-Gourmet-Relax.h5431012.Hotel-Information) > > [Villa Rosa Hotel](https://www.expedia.co.uk/Desenzano-Del-Garda-Hotels-Villa-Rosa-Hotel.h1115070.Hotel-Information) > > [Hotel Du Lac](https://www.expedia.co.uk/Menaggio-Hotels-Hotel-Du-Lac.h2525952.Hotel-Information) > > [La Villa del Re - Adults Only - Small Luxury Hotels of the World](https://www.expedia.co.uk/Castiadas-Hotels-La-Villa-Del-Re-Adults-Only.h8115105.Hotel-Information) > > [Grand Hotel La Pace](https://www.expedia.co.uk/SantAgnello-Hotels-Grand-Hotel-La-Pace.h968861.Hotel-Information) > > [Hotel Borgo San Luigi](https://www.expedia.co.uk/Monteriggioni-Hotels-Hotel-Borgo-San-Luigi.h527532.Hotel-Information) > > [Castello di Casole, A Belmond Hotel, Tuscany](https://www.expedia.co.uk/Casole-DElsa-Hotels-Castello-Di-Casole.h5058985.Hotel-Information) > > [Hotel Chalet Al Foss](https://www.expedia.co.uk/Vermiglio-Hotels-Hotel-Chalet-Al-Foss.h9810090.Hotel-Information) > > [Hotel Caesius Thermae & Spa Resort](https://www.expedia.co.uk/Bardolino-Hotels-Hotel-Caesius-Thermae-Spa-Resort.h1797608.Hotel-Information) > > [Costa Verde](https://www.expedia.co.uk/Cefalu-Hotels-Costa-Verde.h897883.Hotel-Information) > > [Majestic Palace Hotel](https://www.expedia.co.uk/SantAgnello-Hotels-Majestic-Palace-Hotel.h45862.Hotel-Information) > > [Alle Dolomiti Boutique Lake Hotel](https://www.expedia.co.uk/Molveno-Hotels-Alle-Dolomiti-Boutique-Lake-Hotel.h29338826.Hotel-Information) > > [Grand Hotel Flora](https://www.expedia.co.uk/Sorrento-Hotels-Grand-Hotel-Flora.h919640.Hotel-Information) > > [Alimuri Bay Resort](https://www.expedia.co.uk/Meta-Hotels-Mar-Hotel-Alimuri-Spa.h1060317.Hotel-Information) > > [Residenza Olivo](https://www.expedia.co.uk/Garda-Hotels-Residence-Olivo.h39084455.Hotel-Information) > > [Campeggio del Garda](https://www.expedia.co.uk/Peschiera-Del-Garda-Hotels-Campeggio-Del-Garda.h12531546.Hotel-Information) > > [Botania Relais & Spa - The Leading Hotels of the World.](https://www.expedia.co.uk/Forio-Hotels-Botania-Relais-Spa.h6133363.Hotel-Information) > > [Hotel La Palma](https://www.expedia.co.uk/Stresa-Hotels-Hotel-La-Palma.h1163510.Hotel-Information) > > [Lefay Resort & SPA Lago di Garda](https://www.expedia.co.uk/Gargnano-Hotels-Lefay-Resort-SPA-Lago-Di-Garda.h2239660.Hotel-Information) > > [Al Sorriso Greenpark](https://www.expedia.co.uk/Levico-Terme-Hotels-Al-Sorriso-Greenpark.h2685127.Hotel-Information) > > [Borgo Santo Pietro](https://www.expedia.co.uk/Chiusdino-Hotels-Relais-Borgo-Santo-Pietro.h4644735.Hotel-Information) > > [Nastro Azzurro Resort](https://www.expedia.co.uk/Piano-Di-Sorrento-Hotels-Nastro-Azzurro-Resort.h1060310.Hotel-Information) > > [Hilton Sorrento Palace](https://www.expedia.co.uk/Sorrento-Hotels-Hilton-Sorrento-Palace.h791135.Hotel-Information) > > [Grand Palladium Sicilia Resort & Spa](https://www.expedia.co.uk/Campofelice-Di-Roccella-Hotels-Grand-Palladium-Sicilia-Resort-Spa-All-Inclusive.h2032217.Hotel-Information) > > [Hilton Lake Como](https://www.expedia.co.uk/Como-Hotels-Hilton-Lake-Como.h17246644.Hotel-Information) > > [The Signature Level at Grand Palladium Sicilia Resort & Spa](https://www.expedia.co.uk/Campofelice-Di-Roccella-Hotels-Grand-Palladium-Garden-Beach-Resort-Spa.h42025780.Hotel-Information) > > [Hotel Pian Castello](https://www.expedia.co.uk/Andalo-Hotels-Hotel-Pian-Castello.h26916972.Hotel-Information) > > [Grand Hotel Parco del Sole](https://www.expedia.co.uk/SantAgnello-Hotels-Grand-Hotel-Parco-Del-Sole.h1566512.Hotel-Information) > > [Lefay Resort & SPA Dolomiti](https://www.expedia.co.uk/Pinzolo-Hotels-Lefay-Resort-SPA-Dolomiti.h36062966.Hotel-Information)