- Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couldn't even get in!!!!
We arrived at the hotel shortly after 8pm in a mega rain storm..... and we couldn't get in. We buzzed, we yelled and knocked, we called 3 times, and there was no one to recieve us. We stood there for almost 30 mins, in a downpour, in front of the door, and it was terrible. We paid over 100usd and I am livid! We have called more than a dozen times and no answer. I am demanding a refund, and a way for the hotel to make this terrible experience correct.