Outdoor pool, pool umbrellas
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Reviews of Hotel Bandeirantes

3 out of 5
Hotel Bandeirantes
Rua Barata Ribeiro 548 Copacabana, Rio de Janeiro, RJ

Reviews

7.4

Good

Rating 10 - Excellent. 194 out of 729 reviews" "
Rating 8 - Good. 273 out of 729 reviews" "
Rating 6 - Okay. 142 out of 729 reviews" "
Rating 4 - Poor. 68 out of 729 reviews" "
Rating 2 - Terrible. 52 out of 729 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terribly uncomfortable, dirty, run-down old hotel
The entire hotel is a rundown old wreck. Looks like the furniture is from the 1960's and is heavily damaged, scratched. Floors and lobby looked dirty and heavily used. Two elevators aren't enough. People line up for ages especially during the early- and late hours. Frequent electronic noise, buzzes coming from various places (not just the room equipment) occur especially during late hours. Sometimes the door lock doesn't open and you have to travel between the reception and your room to get a new access card. There's not enough staff and too little space in this hotel. Crowds barely had space to stand around the reception and the breakfast room would get flooded every morning. Breakfast is above basic, but some foods run out fast (due to the crowds). It can also be hard to get a table. It took 1 hour for the receptionist to check me in, although most people were just chatting to the receptionists or just standing there at the desk. There was a weird old blocked wooden door in my room. Probably the neighbors had the same on their side. I could hear every itch and scratch, let alone loud talking from the other side. Very noisy hotel. Not enough soap. Sometimes they just don't replace the tiny hotel soap. Poor internet connection. It just stops working for like 12 hours or longer. Speed is sluggish. The only acceptable things about this hotel are: location - quite close to the Copacabana and some shops are nearby, receptionists are friendly and kind, cheap price!
Stayed 5 nights in May 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Bien dans l’ensemble
La chambre était spacieuse. Les chambres qui donnent sur la route sont beaucoup trop bruyante car très mal isolées mais heureusement nous avons pu changer. Le pdj est correct. La propreté laisse à désirer. Le personnel est adorable et attentionné. Les parties communes sont agréables.
Stayed 10 nights in Feb 2023

10/10 Excellent

Caio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2021

8/10 Good

Christopher

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2020

2/10 Terrible

ANDREA BOB

Liked: Staff & service
Disliked: Cleanliness, room comfort
VERY NOISY, COULD NOT SLEEP
IT WAS VERY, NOISY AND WE COULD NOT SLEEP. PEOPLE WE MAKING LOUD NOISES AFTER 1AM!
Stayed 1 night in Nov 2020

10/10 Excellent

Carla

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities
Clean and fair price.
Stayed 1 night in Nov 2020

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday
Very friendly staff, excellent breakfast, very good location and internet works a bit slowly.
Stayed 3 nights in Oct 2020

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location; small room on top which is nice at night and good to meet people. Close to everything you need.
Stayed 7 nights in Mar 2019
Response from Nicolas on 25 Mar 2019
Good evening, We are very happy and proud to come up to your expectations at Hotel Bandeirantes. It would be a great pleasure for us to welcome you again in a near future. Kind regards

10/10 Excellent

Susana, Viña Del Mar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel offers excellent services, the prices is good, it’s clean and the stuff is gentle. If me or my friends ever go back to Rio, this is the place to stay, eyes closed
Stayed 4 nights in Oct 2018
Response from Hotel Bandeirantes Team on 22 Oct 2018
Good morning Susana, It is great to hear in such a positive way about our hotel. We are happy that you enjoyed your stay and are looking forward to have you back as a guest here at Hotel Bandeirantes.

2/10 Terrible

Marina, Miami

Disliked: Staff & service, property conditions & facilities, room comfort
I checked out and left my bag in the lobby. They gave me a ticket with a code and put the other ticket with the same code in my bag for identification. When I was about to leave I asked for my bag and a taxi, so the concierge told me to wait in the taxi and they would put my bag in the trunk. For my surprise, when I got to the airport the bag that I saw was not mine. At this point, I was freaking out because all of my personal stuff, my clothes and my documents were inside my suitcase - including my visa forms that can’t be replaced and are needed for me to go back to the US for my Masters that starts in 2 weeks. So I had to go back to the hotel, worried if they had gave my suitcase to someone else. When I got there the owner of the bag that was with me was also looking for her’s - in another words, it would have been a mess if I hadn’t gone back. Also I asked to change My blanked because apparently it was not clean - looked like some liquid dropped - and they never came to change it. Staff friendly though.
Stayed 2 nights in Jul 2018
Response from Larissa Murray on 26 Jul 2018
Dear Marina, We are sincerely sorry for the inconvenient situation at your check-out! The reception manager already took all the providences so that this kind of problem will never repeat itself. In addition, the bellboy has been advised to pay more attention with the luggage in the future. Furthermore, we ask you to get in contact with us and send us a list of the costs created by the inconvenience, so that Hotel Bandeirantes can compensate. We know that just a financial compensation is small if compared to the stress that was your situation, but we hope we can make it up even though. Sincere apologies, The Hotel Bandeirantes Management

4/10 Poor

Verified traveller

Service = meh.
When we got to the hotel, the room wasn’t even in their system and o even paid for the hotel room in full online. My family and I were asked to come back in about two hours to set up a room for us. I paid for their parking service and when we got back, they said there was no more parking space left after I paid for a spot. We told them to figure it out and handed the keys of the car to them because we paid for the service/parking spot.
Stayed 2 nights in Jun 2018
Response from Nicolas on 3 Aug 2018
Dear guests, We are really sorry about the problems at your check-in, that kind of inconvenience should never happen at all. Furthermore we hope that the parking spot situation got resolved apropriately afterwards. Also we want to thank you for your feedback which is very important to us. We will take your comment into consideration to improve the experience of our guests at Hotel bandeirantes. Kind regards

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for the price
Very polite and helpful reception staff, quick and easy check in, clean and comfortable rooms and nice hot showers. Good wifi too and close to copacabana beach.
Stayed 1 night in Dec 2017

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am going back to Rio soon! Lovely city!
Wonderful people, nice front desk, trilingual, which is good.
Stayed 3 nights in Jul 2017

6/10 Okay

juan

Disliked: Cleanliness, property conditions & facilities, room comfort
Never again. Old,noisy,no comfort ...Gulag !
Washed out terrible place. Stuck in 1975. For the right orice tolerable. Old,shabby,worn out. Breakfast ok but so crowded with noisy people.Wifi not working Terror Holidays . This one is a NONO
Stayed 1 night in Jun 2017

4/10 Poor

Isaac Lourenco, Sao Paulo

Disliked: Property conditions & facilities, room comfort
Location is the only highlight
Desperately needs a renovation. Although the room has a fair size, the bed is terrible! The bathroom seems to be delicate as the flush doesn't seems to work well. The shower is the good part of you enjoy a water massage along the shower. The hotel itself is laid back with only one elevator working making you wait quite a bit for your turn. So don't call uber from you bedroom, wait till you are at the lounge. The good part was definitely the friendly and easy to approach staff and the breakfast. Summing-up it's a 90th's hotel in Copacabana.

2/10 Terrible

steve, washingtin, DC

Disliked: Cleanliness, room comfort
room with bugs!
My room had bedbugs in the mattress. I notified the staff immediately about this horrible experience. The very first night that I arrived, the hotel had to send me to another hotel in their network because they could not accommodate my request for a 'quiet room'. The other issue was that CNN was not working in the hotel until I complained about it and then four days later a repair was made to the broadcast. Originally the station had no sound and only a picture.

8/10 Good

TINA, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great stay! Would stay again. Great location!
Response from Mara Tavares on 3 Jun 2016
Dear Guest, On behalf of our entire team, we’d like to express our gratitude for choosing Hotel Bandeirantes. We hope to welcome you back soon !

6/10 Okay

Ruby

Disliked: Cleanliness, property conditions & facilities, room comfort
Response from Mara Tavares on 4 Jun 2016
Em nome de toda a nossa equipe, gostaria de expressar nossa gratidão pela escolha do Hotel Bandeirantes como opção de hospedagem na Cidade Maravilhosa.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location
Was in Rio for a few days post tour.

6/10 Okay

Carl, Leeds

Rio November 2015
Pool on the roof clean, but small. The building next door is under major renovation/building site. Most mornings I was woken by a hammer drill despite being on the 11th floor. That said the rooms aren't double glazed which was a surprise and the traffic builds up from about 0630 and can be easily heard on the 11 th floor. Finally the air on isn't very effective, certainly in my room. Tried to get a late check out by just 1-2 hours leaving them plenty of time to get the rooms ready for the afternoon check in, but was declined. That seemed to be policy. That said the staff were very helpful and most spoke some English. Breakfast was better than I expected, but there is limited room and between 0900-1000 becomes very busy and hard to get a table. All in all my friend and I had a good stay, having separate ensuite double rooms. Not sure it was worth £50 a night tho!

2/10 Terrible

Emanuele, San paulo

Disliked: Staff & service, property conditions & facilities
Central but awful service
Awful service I paid for two people and i stayed alone When a friend came to pick me up and i asked to come upstairs to wait while i was still getting ready they asked me to pay for his registration.... Additionally the morningservice desk was inpolite The elevator ls were not properly working and one day i had to go up and down for 11th floor Finally it really need to freshen up its bathrooms

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
NEVER AGAIN
TYPICAL 1 SRAE HOTEL WITH A 3 STAR CLASSIFICATION. ELEVATORS NEVER COMING, BREAKFAST GOOD BUT SO CROWDED.NOISE EVERYWHERE. AVOID.

8/10 Good

Blake, San Luis Obispo

Liked: Cleanliness, staff & service
Great value, but is in the middle of a facelift.
We had a good stay in Rio. The staff was very courteous and helpful. Great morning breakfast, good location about 3 blocks off the beach, easy walk to the metro and 2 main bus lines. Some good restaurants, juice bars, and others nearby. Our room was clean, but a little beat up. AC didn't work super well, the pool and sauna were undergoing repairs and weren't usable. Toilet seat was partly broken as well. Comfy bed, good shower and well stocked snack bar (complete with male and female condoms, just in case).

4/10 Poor

juan, Beverly Hills California

Disliked: Staff & service, property conditions & facilities
No space,no solince,no fun .....too expensive
Noisy , crowded and no soundproofing at all. Construction work at 7 in the morning. Very noisy guests in the hallways at 2 am. Breakfastroom too small.very crowded. Not to be recommended at all. Wifi was fast and location was good. Not more than 2 stars. Very shabby and dated furniture

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place very close to the beach.
The building next door is being renovated. So lots of drilling and noise from very early in the morning (6/7am)... this was the only down side and can't be helped, there is lots of construction happening in Brazil for the Olympics. The hotel is very comfortable and the staff are amazing. Great level of English and extremely polite.

2/10 Terrible

Patty, Miami, Florida

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very noisy and unpolite staff
We stayed there 10 months ago and our stay was very disapointing. The breakfast was the only thing that was decent. The staff members were very unfriendly and unhelpful. we will never stay there. this hotel is overprice.

8/10 Good

Yanko, London

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, close to the beach
To be honest there is not much to say. I didn'n spend my entire holiday in the hotel, that was not my main priority. As I stated earlier it is a nice hotel with pleasant staff.

6/10 Okay

EW, Australia

Nice simple hotel
I stayed 5 nights. The first people that I encountered were very nice... And welcomed me as one of their own.

10/10 Excellent

Lissy, Tegucigalpa, Honduras

Liked: Cleanliness, property conditions & facilities, room comfort
Great Hotel
We stayed at the hotel for the world cup and it's a really nice hotel, the bus station is just two blocks away if you're a tourist and want to go and visit places. The room was always cleaned and the breakfast was always really good. The only thing that could be changed is the amount of time they take to check guest in and out, most of the staff was always really nice but there was a man at the front rest that was always on the middle computer on the morning shift that was not as nice as the other two girls.

8/10 Good

Kevin, Chicago

Liked: Staff & service, property conditions & facilities
Good hotel for the price.
The hotel is about 4 blocks away from the beach and it is very secure. The staff at the hotel are helpful and they speak various languages, so it was always easy to communicate with them about tours, different beaches, and even how to get to the maracana (we were there for the world cup). You can also see a view of Christ the Redeemer from the pool at the top of the hotel; however, I did not use the pool or the two treadmills they have up there, so I can't comment on those specifically. Rua Barrata Ribbero is a very popular street, so there were always plenty of people on the street and the hotel is close to many different stores and restaurants so it's location is ideal for a non-expensive hotel within 10 mins of the beach. Also, the breakfast buffet at the rest

4/10 Poor

Don Sando, Seattle, WA USA

Disliked: Cleanliness, property conditions & facilities, room comfort
Good location, but hotel comes up wanting
The pros: The hotel location is great - it is only 3 blocks from Copacabana beach. Many good restaurants and shops are close by and the neighborhood seems very safe. Also, the hotel staff were quite cheerful and helpful. Several of them spoke excellent English. The cons: Major construction work is going on in the building attached to the hotel. Construction is very loud and starts early - about 7 am. The rooms are pretty basic and maid service is just OK. Wifi is not good. Pool is more like an oversized Jacuzzi but was unheated.

8/10 Good

sue, UK

Liked: Staff & service
Good south american experience
This hotel staff are great, very helpful especially Garcia. The rooms are clean and basic but if you turn up expecting a south american hotel you will love it. If you are expecting a 5 star luxury hotel this is not for you. Good location and lots of local bars near by 2 streets from the beach.

4/10 Poor

JL, Norway

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hopeless service
We arrived before noon and were told our rooms weren't ready yet, so we paid and left our luggage in the locker room. When we got back in the evening the hotel had forgotten all about us and had to scramble to find some beds. I got a windowless closet on the first floor. There was not even a door lock. I chose to stay in my colleague's double room instead and was initially promised that I wouldn't have to pay for the other room. Then the hotel manager on duty changed her mind and wouldn't refund me. We had a major row in the reception. Eventually the guy in the reception the next morning gave me my money back, but it was all in all no pleasant experience.

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended
Very old hotel. The staff were very rude. The breakfast was grease, eggs looks grey. Nothing special. The are is a construction next to the hotel. 3 blocks from Ipanema Beach, at night is very lonely to walk.

6/10 Okay

Bred pitt

3 days staying
Good loocation brkfst but charge prkng good deal for yrmoney

6/10 Okay

val, usa

Disliked: Cleanliness, property conditions & facilities, room comfort
It's was a perfect location,but hotel rooms is outdated. Sauna and pool didn't work. It was construction noise all night.

8/10 Good

Mark, Brisbane Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
The staff at reception made our stay, Simone was so helpful and went beyond the call of duty, she made our stay in RIO , in helping with tours when our prebooked tours with Expedia less us down she got us an alternative. The hotel would be less attractive without her help as her English was perfect, this is where a staff member make a stay memberable.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a good experience
The hotel was nice, but you have to know what to expect. From my experience, hotels in Brazil and Europe can often be older facilities than what we have in the US. This doesn't make it a bad place, though, just know what to expect. Yes, the rooms are very basic and older, but the hotel is affordable and the staff are friendly. Overall, I think it was a good experience for the price I paid. One recommendation though is to see the city on your own and not use one of their offered packages. The city is very easy to navigate by taxi, metro, and bus; and you will save a ton of money by doing it on your own if you have the time!

6/10 Okay

Jen, Montreal

Disliked: Cleanliness, property conditions & facilities, room comfort
Not livable
We ha booked 4 night and only stay less then 8 hours. Rooms were outdated felt like we were in a scary movie. Bathroom had no Celling so we can here the people next door and upstairs while they were doing their business and blowing their nose and you can imagine the rest. The view was to a building across the street. It was only 2 blocks from the beach. But to walk that at night was pretty scary. The roof was the only nice thing in this hotel and the service was okay. They had to switch our room because the a/c was not working. If i had to stay. I think i would have sleep near the pool for the remaining 3 days.

8/10 Good

satisfied customer, Nyc

Liked: Cleanliness, property conditions & facilities, room comfort
It was confortable.Rooms are spacious.Breakfast was excellent......staff are friendly....I will recommend it to friends

6/10 Okay

Rami, USA

Liked: Cleanliness
The hotel is in a good location, only three blocks from Copacabana beach shore, so it is easily in walking distance (less than 5 minutes). There are restaurants, convenient stores, and bars in walking distance. The rooms are a bit small and we recently stayed in late September 2013 and there was construction nearby that was very loud and unpleasant. Construction was from 10am to 4pm. However, for the money and price, it is fair and worth it. Rooms at my time were going between $180-220 a night depending on weekdays vs weekends. The Breakfast buffet was delicious and included in the price. You will need to pay for internet which is around $15 Brazilian Dollars a day. If your under a budget, this is a nice hotel to book.

6/10 Okay

john, New Jersey USA

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
The staff were nice but the quality of the hotel was not as good for the price and you had to pay for the wifi

4/10 Poor

Beatrice, California

Disliked: Cleanliness, property conditions & facilities, room comfort
inexpensive hotel in Copacabana
This hotel was misleading in its appearance online. Wifi did not work. The bar is in the basement in the breakfast room. The card keys stopped working after a couple of tries forcing a visit to the busy desk constantly. The bed was hard.

2/10 Terrible

Jaime, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful service
Will never stay here again. Staff were rude, room was dirty and noisy.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Could do a lot better
The best thing about the hotel was the location being less than 10 mins from Copacabana beach and the view from the roof top with a distant view of Christ the Redeemer. The staff on reception were at best uninterested with customer service, happily ignored you if you were there asking for anything. The rooms were dated and shabby looking, but clean. Air conditioning unit sounded like a jet engine at take off whilst it was switched on. Shower was pretty much a fire sprinkler in the ceiling....not the most effective at washing sand off from the beach! Wifi you had to pay for and it was pitiful signal strength. Poor end to a great holiday. Glad we were only there for 2 nights

4/10 Poor

jorge, florida

Disliked: Staff & service, property conditions & facilities, room comfort
2 Star at best...
Internet is not suitable if you want to send any mail. Most of the Staff is generally unconcerned about giving you good service or been responsive to your concerns. Hallway and closet area really need maintenance. I was on 11 th floor and street noise was very loud. I was not provided with a remote control for the AC and there was none in the room. I chose hotel because it was rated as 3 Star but I would not stay there again ... 2 Star at best

8/10 Good

Sharaf, Dallas, TX, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice Hotel
I really liked the hotel. It was really good for the price. It's not far from the beach, the super market, bus station and restaurants. The staff was very nice to us, especially Mr. Garner in the Reception who was a great help since we got to the Hotel, he helped me and my wife in different things through out the whole trip. I likled George as well. I felt like everyone was nice trying to help even some of them didn't speak english. One thing I loved was the breakfast, nice and fresh, I miss their bread and the little croissante. They cleaned our room when we wanted to. The view from the roof by pool is amazing, seeing Corcovado on top of the mountain. I would go back since my visa is for 10 years. I just want everybody to know that before they book a trip to Brazil. "AMERICANS NEED A VISA TO TRAVEL TO BRAZIL". I found out about it just one week before going there, me and my wife had to pay $700 to get it.