Search Rietvlei Nature Reserve Cottages

"Room was not very clean the bathroom was not clean , orig"

"Breakfast was very good. lots of choice"

"Everything was good but service was slow"

"Bathroom needs to be cleaned "

"Clean room and helpful staff"

"The airport shuttle was exceptional. It runs every 15 mins between the airport and the hotel. This was our second time staying here. The hotel is very clean and the service was excellent. "

"Front desk staff totally non customer focused Aircon didn’t work in our room. Lovely technician tried for 45 minutes in our room to repair We asked to just sleep in empty room next door T 9.30 pm and not have to pack up and movie but front desk said not a good business proposal from their point of view as would be getting two rooms instead of one We said bad business to not be customer focused she said company rules I said that sucks Had we packed up and moved rooms it still would have meant they had two rooms used til 9.30am anyway So we slept with no air and will never use Radisson again We explained again in the morning to head guy on desk and he said sorry but not willing to even offer free coffee while we waited for 10am shuttle "

"Average "

"Our reservation for two nights was mismanaged and it took hours to resolve the issue. Front desk should have asked for a CC upon check in and did not causing several issues with the restaurant. Great location and clean. "