Palaces in Richmond-upon-Thames

"It was great, but… I was a little surprised that they wanted to charge to take you to the airport, and charge you for breakfast. It does say that on their website, but I was still a little disappointed. "

"The hotel was very nice and modern. The room very comfortable with awesome espresso for our early mornings. The breakfast at the hotel was insane – there was so much variety and deliciousness. The only weird thing was the provided hair dryer's plug did not fit/work in the bathroom, so I had to dry my hair in the main room."

"Stayed in this hotel with my brother for 5 nights. It was great - the hotel is very clean, well-serviced, air con works well, desk staff were all very helpful and kind. The location of the hotel is great, right beside Tower Bridge, and nearby Tesco (grocery), Costa (cafe), short walk to Starbucks, Wagamama (Japanese restaurant), and to tube station called Tower Hill."

"The Waterloo station looks super close to hotel but it’s at least 5-10 mins walk FYI, due to the entrance being at a weird location. Otherwise location was great. Staff extremely responsive. We had a "

"Absolutely perfect for a place to stay in London after a late concert. Practically opposite Holborn Tube station and walking distance to Covent Garden. Room had no window so a little like sleeping in a big cupboard but we were literally there to sleep. Well laid out with all normal hotel provision - kettle, hairdryer etc. Would definitely use again if in London for a night."

"Love the Hotel"

"Incredible, lovely stay Free large chocolate bar and water on arrival in room Free bottle refill station around hotel Friendly staff, clean and comfortable room and general hotel "

"Good in all aspects"

"Fantastic central location with a cozy, comfortable room. The highlight for me was the common area—perfect for enjoying a coffee or getting some work done. I’d definitely stay here again!”"