Search Hotels with Airport Transfers in Richmond

"good"

"Overall a good stay and great location. Basic amenities, clean comfortable beds. Bathroom could do with a good scrub, mould in grout, the door and walls dirty. An issue I had, having mobility issues, quite a few small drops in floors, i almost fell on them as they are not signed or coloured to highlight them anywhere. We had some small issues with heating and staff were fantastic in assisting with this. Our beds had a thin blanket and a sheet, and was cold especially with heating issues."

"Really welcoming hotel in a great location near historic theatres and parliament. Easy tram access and walkable to shopping and restaurants. Loved the shower pressure!"

"Fresh items, but limited variety of items "

"Great Location"

"Great location, however the hotel is dated, in need of an upgrade. Two of the three elevators were not working. it was not what I would have expected from Novotel."

"Arrogant dsek staff who refused to let my wife, daughter and three young children check in (who had been caught in a thunderstorm and were scared, soaking wet and cold), because the Hotels.com booking was in my own name. My wife had ID with Medicare card, drivers license with address, and my mobile number as proof of identity. Even after I had uploaded the booking reference number with my wife named as a guest, the smart-arse on the desk said he "couldn't read it. Will never stay there again and will advise my many dozens of fellow travellers we regularly share trips with, not to consider this venue. We have travelled around the world many times and locally dozens of times, and have never struck such a moronic group of desk staff (who by the way could barely speak or be understood in our native language). "