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Overview of Hotel Grand Chancellor Melbourne

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Classic Queen Room

4/5 guest room rating
  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

Premier King Room

4/5 guest room rating
  • 430 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Classic King Room

3.7/5 guest room rating
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Superior Queen Room

4.2/5 guest room rating
  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

Superior King Room

4/5 guest room rating
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 302 out of 996 reviews
5 - Excellent 30%
Rating 4 - Good. 414 out of 996 reviews
4 - Good 42%
Rating 3 - Okay. 158 out of 996 reviews
3 - Okay 16%
Rating 2 - Poor. 78 out of 996 reviews
2 - Poor 8%
Rating 1 - Terrible. 44 out of 996 reviews
1 - Terrible 4%

4.1/5

Cleanliness

4.2/5

Staff & service

3.6/5

Amenities

3.6/5

Property conditions & facilities

3/5 Okay

Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable stay, pool was nice, staff were helpful.
Stayed 4 nights in Jan 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms and very clean, although the walls could do with a clean to get rid of marks. The swipe cards were hard to use but desk staff were very apologetic and made new ones.
Stayed 3 nights in Jan 2021

5/5 Excellent

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2021

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Got my son a room for Xmas as I got stuck in Sydney due to covid..this was my son's present. Sent him deposit money and a bill come out..so I pleaded with the hotel about situation I asked to change nights.answer no!!!. No compassion at all. My son was alone for Xmas and I lost $200.
Stayed 1 night in Dec 2020

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