"If you just walk into the lobby you will not leave ;if you stay one night you will not want to leave ;this is a five star hotel and it shows from the front desk to the waitresses waiting on tables to the clean up crew excellence is top priority.All i can say is Thank You."
"Good enough for an overnight before our flight. One bed had sheets that appeared dirty or stained maybe, glad I inly needed one bed. The fronts of the cabinets were dirty- greasy fingerprints and a spill on the floor."
"Overall, fine. Parking is an issue, with your only choices being paid parking on the street or in nearby lots, or $37 a night hotel valet parking. In room amenities (coffee, water, toiletries, etc.) were the weakest I have seen similar hotels. Felt a bit nickel-and-dimey, especially considering the room rate."
"Loved this hotel!! Husband said this was one of his favorite places we have stayed. Historic building in historic Richmond. If I had to say one little thing that could be improved it would be water pressure but that didn’t take away from the stay. Hotel was lovely!"