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"This is our third visit and we’ve never been disappointed, it’s faultless. "

"Grand old hotel in the heart of Liverpool. Very handy for uni and bars."

"Lovely stay again. We were originally placed over Mathew Street in a standard room and realised on check in that it was a little loud for our liking. I went down to reception and was told there were no standard rooms to swap with so we were upgraded to a deluxe room and moved to the opposite side of the hotel. The room was spacious and clean. Staff were very accommodating. Amenities in the room were fabulous. Mathew street around the corner offers entertainment and live music which was also handy as you don’t have to go far at all. Another amazing stay and will be returning. "

"Its central for both the train station but also for the city centre shops. The staff are friendly and the check in is also plain and simple. The food in the restaurant is lovely definately a good choice if your in liverpool i will definately be back "

"Friendly helpful staff Great clean comfy room Excellent location "

"Excellent hotel, very nice room and very spacious. The staff was great. The location was excellent, a lot of good restaurants and bars around. "

"The catering staff were exceptionally helpful and friendly. Much appreciation goes to the reception manager Lorraine who assisted us to cancel with Expedia our final night at the hotel due to a family bereavement "

"Lovely staff good bar for evening relaxation good breakfast / nice comfy bed and wonderful sea view - parking possible on road outside - either close to entrance or a little further when busy"

"Comfy bed. Pleasant and helpful staff. Gutted didn’t get to go in thermal suite as it was fully booked but other than that the stay was lovely. Had some birthday chocolates with a message from the team as it was a stay for my birthday so that was a nice touch. 10 mins in taxi or 25-30 min walk to central Liverpool. Would definitely stay again. "