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"This hotel is in a beautiful location and the views from virtually every point in the hotel are beautiful. The mattress in our room was superb. Check-in was a friendly but lengthy affair. Maria in the main restaurant was so gracious and hospitable. Konstantin in the sales department pre-arrival was very helpful and kind. The not so good: Our air conditioner did not work. We had 2 visits from maintenance, one that got it slowly blowing, but it never actually got cool in the room. As a result, we found ourselves drinking much more water and requested an extra bottle but were told no, one liter per room was the standard and we would just need to deal. Two days of negotiations before we were able to get a 2nd bottle of water on the condition we didn't drink any of the sodas in the "mini bar". The mosquitoes were intense and there was a roach in the bathroom the length of my hand. Haphazardly applied covid protocols. Guests asked to wear gloves at the buffet, but there were only 3 hand sanitizer stations. Masks were frequently worn below the nose by team members and guests alike and there were no attempts to limit capacity or maintain distance in the restaurant, which was enclosed. Oddly, they did enforce a 2m minimum distance at the beach, which meant there were not enough lounge chairs for most guests to enjoy. Pre-departure Covid testing at the hotel was easy to schedule but failed to take any distancing measures or sanitize between tests. Finally: NOT allergy safe at all."

"Elysium was amazing. We stayed for 2 weeks and we loved it. The hotel was very clean and amenities were fantastic. Hotel staff were super friendly and professional. Special thanks to Anna from the reservations team, she gave us the best room that met all our requirements. Periandros the IT manager who make sure the network connection in room was 10/10. Penny the lifeguard for all her sightseeing and food recommendations (the best) and last but not least mr Evegenios for greeting us every morning with his smile and getting us our freddo cappuccinos to start our day. I highly recommend elysium and I would definitely go back!"

"Very friendly and accommodating staff."

"Amazing place. Really well maintained and such friendly staff. Five stars!"

"Everything was perfect. The location, staff, services etc were fabulous. Certainly I will come back!"