Theartemis Palace

Photo gallery for Theartemis Palace

Primary image
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Balcony

Overview of Theartemis Palace

VIP Access

Theartemis Palace

4.0 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • All-inclusive
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
Markou Portaliou 26, Rethymno, Crete Island, 74100

Explore the area

  • Popular LocationKara Mousha Pasha Mosque17 min walk
  • Popular LocationRethymnon Town Hall17 min walk
  • Popular LocationRethimnon Cathedral2 min drive
  • AirportChania (CHQ-Ioannis Daskalogiannis)64 min drive

Choose dates to view prices

About this area

Rethymno

Located in Rethymno, Theartemis Palace is near the beach. Port of Rethymnon and Rethymnon Venetian Port are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Town Beach and Blue Beach. Rethimno Kart and Sacred Monastery of Arkadi are also worth visiting.

What's nearby

  • Town Beach - 3 min walk
  • Blue Beach - 3 min walk
  • Kara Mousha Pasha Mosque - 17 min walk
  • Rethymnon Town Hall - 17 min walk
  • Rethimnon Cathedral - 2 min drive

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 70 min drive

Restaurants

  • Pagliaccio - 4 min walk
  • Ambrosia - 5 min walk
  • Barrio the neighbourhood - 5 min walk
  • Agrilia - 5 min walk
  • Mediterranean Restaurant - 6 min walk

About this property

Theartemis Palace

4-star hotel with restaurant and outdoor pool
This hotel features a restaurant, an outdoor pool and an indoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness centre and a poolside bar. All rooms are soundproofed and offer room service and hairdryers. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Theartemis Palace offers 245 air-conditioned accommodations with complimentary bathrobes and complimentary slippers. 28-inch Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Housekeeping is provided on a daily basis.
An indoor pool, an outdoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include facials and manicures and pedicures.

All-inclusive details

All-inclusive room rates at Theartemis Palace are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Health First (Greece)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • Evening entertainment
  • Fitness centre
  • Indoor pool
  • Lifeguards on site
  • Outdoor pool
  • Spa services
  • Hot tub

Family friendly

  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Greek
  • Russian

Business services

  • Conference space (2422 square feet)
  • Meeting rooms - 3

Outdoors

  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in stairwells
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Step-free path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Restaurants on site

  • Chloe
  • Daphnee

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 28-inch flat-screen TV
  • TV/satellite channels

Food and drink

  • Fridge

More

  • Phone
  • Safe (surcharge)
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 115.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • In-room safe fee: EUR 3.00 per day
  • Rollaway bed fee: EUR 115.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Theartemis Palace Hotel Rethymnon
Theartemis Palace Hotel
Theartemis Palace Rethymnon
Theartemis Palace
Theartemis Palace Hotel Rethymnon, Crete
Theartemis Palace Hotel
Theartemis Palace Rethymno
Theartemis Palace Hotel Rethymno

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 38 out of 64 reviews
5 - Excellent 59%
Rating 4 - Good. 22 out of 64 reviews
4 - Good 34%
Rating 3 - Okay. 2 out of 64 reviews
3 - Okay 3%
Rating 2 - Poor. 2 out of 64 reviews
2 - Poor 3%
Rating 1 - Terrible. 0 out of 64 reviews
1 - Terrible 0%

4.6/5

Cleanliness

4.5/5

Staff & service

4.7/5

Amenities

4.5/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Staff & service
It was wonderful staying at the hirel. The stuf are great and polite, the food was really nice . I recommended the hotels to anyone who wants ro stay in crete
Stayed 6 nights in Apr 2022

4/5 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location, walkable to old town, 100m to beach. Beautiful interior, spotlessly clean, comfortable room, excellent food, wonderful staff. Entertainment on alternate evenings. Only drawback is, as a city hotel, outdoor space is limited so the pool area and sunbeds are in shade for some of the day.
Stayed 9 nights in Oct 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent stay!
Overall, we enjoyed our stay at Theartemis Palace. It is in a nice area of Rethymno, near a great beach boardwalk that we enjoyed taking walks on in the evening. We booked the premium suite with jetted tub, which I'm not sure I would call 'premium'. We mostly loved the balcony and very comfortable lounge chairs. However, the balcony is not private at all - it sometimes feels that you are 'on display' for the other rooms because there is a full wall of glass windows looking onto the balcony and an open-air top (great for tanning, not great for privacy). Also, the room has a joining door with the other premium suite and there was a very loud couple next to us who made lots of noise in the middle of the night. We also didn't have 10/10 cleaning service in the room. Some dirty cups were not taken out and the nespresso pods were only replenished when we asked. Also, we used a blanket that did not have a cover on it. We had half-board and were surprised that dinner service did not include water (and 3 euro for one bottle of water is over priced!). We were generally satisfied with the meals but found the dishes themselves were hit or miss (though we did have some favorites). All in all, it was a decent stay. Not sure I would make this one of my 'staple' places but it was good enough!
Stayed 2 nights in Aug 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic holiday spot on Crete
We had amazing time in Theartemis hotel this summer. Hotel is recently renovated and everything looks new. Pool is very good. Lot of activities are organized in hotel (shows, concerts). Stuff is very friendly and professional. From reception, restaurant or any other part of the hotel you can feel real Greek hospitality. Had fantastic experience from check in to check out. Looking forward to visit it again in coming. Years.
Stayed 8 nights in Jul 2021