Title: Gateway Suites Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Gateway Suites Travelers find a peaceful retreat in the heart of the city, where convenient amenities and garden serenity balance perfectly with urban exploration ## Photo gallery for Gateway Suites ![Comfort Studio Suite | Premium bedding, in-room safe, laptop workspace, blackout curtains - Gateway Suites (Rethymno)](https://images.trvl-media.com/lodging/83000000/82960000/82953700/82953612/b6cf6c73.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Comfort Studio Suite | Premium bedding, in-room safe, laptop workspace, blackout curtains - Gateway Suites (Rethymno)](https://images.trvl-media.com/lodging/83000000/82960000/82953700/82953612/e0015b40.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Romantic Studio Suite | Premium bedding, in-room safe, laptop workspace, blackout curtains - Gateway Suites (Rethymno)](https://images.trvl-media.com/lodging/83000000/82960000/82953700/82953612/w1917h1080x0y0-e17bb76f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive Studio Suite | Premium bedding, in-room safe, laptop workspace, blackout curtains - Gateway Suites (Rethymno)](https://images.trvl-media.com/lodging/83000000/82960000/82953700/82953612/05e93936.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive Studio Suite | Premium bedding, in-room safe, laptop workspace, blackout curtains - Gateway Suites (Rethymno)](https://images.trvl-media.com/lodging/83000000/82960000/82953700/82953612/8555fb6a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Gateway Suites sits right in the city center, providing a quiet garden escape after a day of sightseeing. The concierge helps plan local adventures, luggage storage frees visitors to explore unencumbered, and the lobby TV offers a comfortable spot to recharge. ## Reviews 9.4 Exceptional ## Popular amenities - Free Wi-Fi - Air-conditioning - Breakfast available - Housekeeping ## Room options ### Check availability for these dates Tonight [Jan 10 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=82953612&PinnedHotelID=82953612&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=82953612&PinnedHotelID=82953612&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 11 - Jan 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=82953612&PinnedHotelID=82953612&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=82953612&PinnedHotelID=82953612&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=82953612&PinnedHotelID=82953612&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=82953612&PinnedHotelID=82953612&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=82953612&PinnedHotelID=82953612&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=82953612&PinnedHotelID=82953612&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ### View all photos for Executive Studio Suite ![Executive Studio Suite | Premium bedding, in-room safe, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/83000000/82960000/82953700/82953612/2eae1c56.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Studio Suite 10.0 Exceptional 2 reviews ### Highlights Garden Deck/patio Separate sitting area Soundproofed Individually furnished Individually decorated Private plunge pool Air conditioning - 592 sq ft - Sleeps 4 - 1 King Bed OR 2 Single Sofa Beds ### View all photos for Comfort Studio Suite ![Comfort Studio Suite | Premium bedding, in-room safe, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/83000000/82960000/82953700/82953612/ed706c60.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Studio Suite 8.0 Very good 1 review ### Highlights Garden Deck/patio Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Mini-fridge - 323 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Deluxe Studio Suite ![Deluxe Studio Suite | Premium bedding, in-room safe, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/83000000/82960000/82953700/82953612/9ef16233.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio Suite 8.0 Very good 1 review ### Highlights Garden Deck/patio Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Kitchenette - 323 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Junior Studio Suite ![Junior Studio Suite | Premium bedding, in-room safe, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/83000000/82960000/82953700/82953612/4bbadd3e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Studio Suite 10.0 Exceptional 1 review ### Highlights Deck/patio Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning LED TV Premium bedding - 183 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Romantic Studio Suite ![Romantic Studio Suite | Premium bedding, in-room safe, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/83000000/82960000/82953700/82953612/w1915h1080x2y0-670f841e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Romantic Studio Suite ### Highlights Garden Deck/patio Separate sitting area Soundproofed Individually furnished Individually decorated Private outdoor hot tub Air conditioning - 323 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Romantic Studio Suite ![Romantic Studio Suite | Premium bedding, in-room safe, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/83000000/82960000/82953700/82953612/w1917h1080x0y0-e17bb76f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Romantic Studio Suite 10.0 Exceptional 2 reviews ### Highlights Garden Deck/patio Separate sitting area Soundproofed Individually furnished Individually decorated Private outdoor hot tub Air conditioning - 323 sq ft - Sleeps 2 - 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FRethymno-Hotels-Getway-Suites.h82953612.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FRethymno-Hotels-Getway-Suites.h82953612.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.37106%2C24.47551&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=jayC0OMbxWMZhwdjnwQcKZ_pEpY=) 26 Damvergi, Rethymno, 741 00 #### What's nearby - Rethymnon Venetian Port \- 3 min walk \- 0.2 miles - Fortezza Castle \- 3 min walk \- 0.2 miles - Rimondi Fountain \- 3 min walk \- 0.2 miles - Rethymnon Municipal Garden \- 7 min walk \- 0.4 miles - Rethymnon Town Hall \- 9 min walk \- 0.5 miles #### Getting around - Heraklion (HER-Nikos Kazantzakis) - 79 min drive #### Restaurants - ‪Ναυπηγείο - ‬1 min walk - ‪Achinos - ‬2 min walk - ‪Ερωφίλη - ‬2 min walk - ‪Taverna Knossos - ‬2 min walk - ‪Erotokritos - ‬1 min walk ## About this property ### Gateway Suites Family-friendly hotel in the city centre Gateway Suites provides a garden and more. Adventurous travellers may like the rowing/canoeing at this hotel. Stay connected with free in-room WiFi. You'll also enjoy perks such as: - Buffet breakfast (surcharge), babysitting (surcharge) and smoke-free property - Outdoor furniture, a TV in reception and a front desk safe - Luggage storage, wedding services and concierge services Room features All guest rooms at Gateway Suites boast comforts, such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and separate sitting areas. Other amenities include: - Highchairs, children's books and childcare services - Showers, hairdryers and shampoo - Decks/patios, separate sitting areas and electric kettles ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/89000000/88220000/88216400/88216377/65b53994.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Marea Boutique Suites Rethymno - Free Wi-Fi - Air-conditioning - Housekeeping - Soundproof rooms 9.8 Exceptional 9 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=88216377&PinnedHotelID=88216377&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Room, Balcony, Sea View | In-room safe, desk, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/38000000/37160000/37155200/37155174/9e7c3c3e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ink Hotels House of Europe Rethymno - Free Wi-Fi - Air-conditioning - Breakfast available - Extra beds/cots 9.2 Wonderful 65 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=37155174&PinnedHotelID=37155174&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/2000000/1490000/1486800/1486785/af601740.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fortezza Hotel Rethymno - Pool - Spa - Free Wi-Fi - Restaurant 9.0 Wonderful 84 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=1486785&PinnedHotelID=1486785&HadPinnedHotel=true®ionId=-1&adults=2) ![Triple Room | In-room safe, soundproofing, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/42000000/41070000/41060400/41060304/051f071b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ink Hotel Phos Rethymno - Free Wi-Fi - Air-conditioning - Breakfast available - Extra beds/cots 9.2 Wonderful 27 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=41060304&PinnedHotelID=41060304&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/4000000/3460000/3450300/3450294/2d42e448.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Civitas Suites Hotel Rethymno - Free Wi-Fi - Air-conditioning - Breakfast available - Laundry room 9.0 Wonderful 150 reviews £41 includes taxes & fees 10 Feb - 11 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=3450294&PinnedHotelID=3450294&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/103000000/102600000/102599300/102599268/44bced88.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mansio Boutique Hotel Rethymno - Pool - Breakfast included - Free Wi-Fi - Air-conditioning 9.6 Exceptional 40 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=102599268&PinnedHotelID=102599268&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/32000000/31070000/31065200/31065120/e4a360fa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Neratze Hammam Suites Rethymno - Free Wi-Fi - Air-conditioning - Housekeeping - Living/dining area 9.2 Wonderful 20 reviews £61 includes taxes & fees 27 Jan - 28 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=31065120&PinnedHotelID=31065120&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Studio (Without Balcony) | Individually decorated, individually furnished, blackout curtains](https://images.trvl-media.com/lodging/5000000/4550000/4542400/4542344/1d311744.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Barbara Studios Rethymno - Free Wi-Fi - Air-conditioning - Soundproof rooms 9.6 Exceptional 97 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=4542344&PinnedHotelID=4542344&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/23000000/22210000/22202100/22202058/87576cb2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hamam Oriental Suites Rethymno - Spa - Free Wi-Fi - Air-conditioning - Laundry room 10 Exceptional 34 reviews £67 includes taxes & fees 21 Jan - 22 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=22202058&PinnedHotelID=22202058&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/95000000/94880000/94878900/94878814/1842b921.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa di Gaga Luxury Suites Rethymno - Pool - Free Wi-Fi - Air-conditioning - Laundry room 9.8 Exceptional 17 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=94878814&PinnedHotelID=94878814&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Free offsite parking within 400 metres - Street parking available ### Food and drink - Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 10 for adults and EUR 10 for children ### Things to do - Private wine tours - Rowing/canoeing - TV in common areas - Wine tasting room - Wine tours ### Family friendly - Children's books - High chair - In-room babysitting - Soundproofed rooms ### Conveniences - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Wedding services ### Outdoors - Garden - Outdoor furniture ### Accessibility - No lift ### More - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Hair dryer - Shampoo - Shower - Slippers - Soap - Toilet paper - Towels provided ### Food and drink - Coffee/tea maker - Electric kettle - Espresso maker ### More - Air conditioning - Iron/ironing board - Laptop workspace - Printer - Safe - Separate sitting area - Soundproofed rooms ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: 11:00 PM Contactless check-in and check-out are available Minimum check-in age - 20 ### Check-out Check-out before 11:00 AM Contactless check-out ### Special check-in instructions The front desk is open daily from 7:00 AM - 11:00 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking. - A tax is imposed by the city: From 1 November to 31 March, EUR 1.50 per accommodation, per night - A tax is imposed by the city: From 1 April to 31 October, EUR 5.00 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately EUR 10 for adults and from EUR 10 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Property Registration Number 1104904 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation ### Property is also known as Getway Suites Gateway Suites Hotel Gateway Suites Rethymno Gateway Suites Hotel Rethymno ## Frequently asked questions ### Is Gateway Suites pet-friendly? ### How much is parking at Gateway Suites? ### What time is check-in at Gateway Suites? ### What time is check-out at Gateway Suites? ### Where is Gateway Suites located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Gateway Suites Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.0 Amenities ### 9.2 Staff & service ### 9.2 Eco-friendliness ### 9.2 Property conditions & facilities 10 - Excellent 23 8 - Good 3 6 - Okay 3 4 - Poor 0 2 - Terrible 0 ## Reviews ### 10/10 Excellent #### Stephen 8 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Central location and still very peaceful and quiet. Clean and very pleasant decor and surroundings. ##### Stephen Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Chelena 17 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This place was so wonderful and central to the water, shops, restaurants and historical sites. The hotel was absolutely beautiful and staff were very helpful. We will definitely recommend and hope to come back! ##### Chelena Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Jacquiline 5 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great little property. Added bonus having and extra bedroom giving more space. Great location near to everything within about 2 minutes walking distance. Great car park across the road being save and accessible worth the cost of shout €15 per 24 hours stay.lively touches in room like cake and raki. Great hot tub in garden. ##### Jacquiline Stayed 7 nights in Sep 2025 ### 10/10 Excellent #### Lucy 27 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful solo stay - Great Location Beautiful stay in Rethymno. Perfect location for the town. Manolis on reception was very welcoming and helpful. Bed was very comfy and the room was very clean. Would definitely stay again! ![](https://a.travel-assets.com/ugc/hotel-reviews/76048de0-be2c-4343-96c5-4cd3b69a8955-1753610204790.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lucy Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Brian 16 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great hotel great service great location ##### Brian Stayed 4 nights in Oct 2023 ### 10/10 Excellent #### Barbara 23 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A gem of a property- rooms are offset from the street so quiet, comfortable yet very convenient to the town and sites. For the value and price we reserved more than one room and it was excellent. ##### Barbara Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Laura 2 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were very warm and welcoming. Our room was compact but clean and comfortable and had everything we needed. The room had stylish decor, a lovely welcome gift of raki, coffee machine, iron and hairdryer. Perfect location and we would definitely stay here again in the future! ##### Laura Stayed 1 night in Sep 2024 ### 10/10 Excellent #### neil 3 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent amenities in a very pleasant room. The room has everything. The only detraction is no view, if you dont mind this, then definately consider staying here. ##### neil Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Verified traveller 16 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel is at a very central area, in the heart of the old city and next to the sea and the fortress. Amazing beds, had a really restful sleep and easy check in process. Might only be challenging to find the entrance if someone comes at Damvergi street (entrance from nr.28 takes you to the back of the building, while main entrance with the reception is from Plastira street). Parking at low price is available on a 2‘ walk from the hotel. ##### Verified traveller Stayed 2 nights in Aug 2024 ### 8/10 Good #### Karen 22 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We had the room with the plunge pool which would have been lovely if the terrace got sunlight. That said the room was spacious and beautifully furnished with a large and very comfortable bed. We stayed 7 nights and had clean sheets and towels every 3 days but on the other days only the bins were emptied. Breakfast was a good continental spread and served outside on the terrace by a lovely smiley waitress. If you wanted to self cater there was adequate catering equipment in the room for simple meals. The English speaking receptionist was very helpful with booking taxis when he was on duty. Great location for all the old town restaurants, shopping and tourist sites. ##### Karen Stayed 7 nights in Sep 2023 ### 6/10 Okay #### Grace 15 Jul 2024 Disliked: Amenities Overall disappointed. Booked a suite (Harmony). Positive-large comfy bed. Negatives-plunge pool with no bubbles and cold. Terrace area felt like a narrow corridor with limited sunlight as we were so low down. The television was also faulty. Last evening, we couldn't get into the building following a night out. We weren't told that our keys only gave us access via the front door. When we did go to the front door, there was a couple with a baby who couldn't enter as there wasn't a receptionist. ##### Grace Stayed 2 nights in Jul 2024 ### 6/10 Okay #### Verified traveller 25 May 2025 Liked: Cleanliness, room comfort Disliked: Staff & service, property conditions & facilities #### Lack of information and hospitality We stayed here for three nights. When we arrived at the hotel, the name on the apartment was different from the one in the booking. The hotel was apparently "new," and the renovations were still somewhat unfinished. There was a smell of paint in the air, and the terrace fence looked new. We were handed the keys, and there was an information folder in the room. There was no mention of payment. When we asked about it, we were told it had already been charged, even though the booking said payment would be made on-site. Over the next few days, we heard activity right outside our door starting at 8 am. A decoration and artificial grass appeared on the "terrace", which was glued down using a solvent-based adhesive. The smell of solvent spread into the room. We complained about this, but reception simply said that if the smell was somewhat gone with the air conditioning, then the issue was resolved. The glue smell stayed on our "terrace" for the whole stay. As a result, we couldn’t make use of the outdoor area or the bathtub. Other example of the lack of information was when we asked if the front door would be locked after reception hours. They told us it would be unlocked. When we arrived later to the hotel the door was locked. That is how we found out that one of the keys we were given was for the front door. A clear lack of service-mindedness and experience was evident in conversations with the reception staff. The room was a clean and comfortable with a small kitchen. ##### Verified traveller Stayed 3 nights in May 2025 ### 8/10 Good #### Janneke 17 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Rent, pent og hyggelig. Topp beliggenhet, hyggelig personale, behagelig rom. Bare vær obs. på å spørre om hvor du går inn etter klokka elleve da det er Robin ganger og min nøkkel ikke virket i døren på forsiden. Det er heller ikke kjøleskap på alle rom. Pluss for privat jacuzzi (ikke alle rom). ##### Janneke Stayed 7 nights in Sep 2025 ### 6/10 Okay #### Cindy 1 Aug 2025 Liked: Cleanliness, staff & service, amenities De kamers was prachtig en de locatie is absoluut fantastisch. Helaas bleek in de kamer de wifi niet te werken en had ook ons eigen telefoonnetwerk geen bereik. Het personeel was erg behulpzaam en heeft meegedacht over een compromis. Het tweepersoonsbed is prima; de slaapbank voor onze zoon was een nachtmerrie. Ik raad deze kamer absoluut niet aan als je met meer dan 2 personen bent. Reis je als stel, dan is het prima! ##### Cindy Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Verified traveller 28 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Virkelig skønt hotel, skønt værelse med pool, skønt personale og skøn beliggenhed - alt i alt en skøn oplevelse. ##### Verified traveller Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Annemie 16 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wij vonden het een mooi accommodatie. Goede bedden,alles schoon. Aan de rand van het centrum, waar voldoende activiteiten waren,maar ook rust als je dat wenst. Betaald parkeren aan de overkant en in de omgeving vrij parkeren als je een plek vindt. Komen beslist nog een keertje terug. ##### Annemie Stayed 6 nights in Sep 2024 ### 10/10 Excellent #### Arezoo 29 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities Excellent hotel in an excellent area! ##### Arezoo Stayed 6 nights in Jul 2024 ### 10/10 Excellent #### Jean-Philippe 24 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Décoration très agréable; à une minute du vieux-port et de la vielle ville. ##### Jean-Philippe Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Hege 14 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Hege Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Bruno 11 Aug 2025 ##### Bruno Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Floriane jacqueline 9 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Floriane jacqueline Stayed 10 nights in Jun 2025 ### 10/10 Excellent #### Katarina 8 Oct 2024 ##### Katarina Stayed 1 night in Oct 2024 ### 8/10 Good #### Katarina 7 Oct 2024 Liked: Cleanliness, property conditions & facilities, room comfort #### Underbart läge, tyvärr dåligt Wi-Fi ##### Katarina Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Luca 30 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities ##### Luca Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Ørnulf 14 Aug 2024 ##### Ørnulf Stayed 1 night in Aug 2024 ## Expedia's Latest Trends ### Hotels > [Kapsaliana Village Hotel](https://www.expedia.co.uk/Rethymno-Hotels-Kapsaliana-Village-Hotel.h3096258.Hotel-Information) > > [The Syntopia Hotel](https://www.expedia.co.uk/Rethymno-Hotels-The-Syntopia-Hotel.h11254821.Hotel-Information) > > [Rethymno Mare & Water Park](https://www.expedia.co.uk/Rethymno-Hotels-Rethymno-Mare-Water-Park.h1099275.Hotel-Information) > > [Camari Garden Hotel Apartments](https://www.expedia.co.uk/Rethymno-Hotels-Camari-Garden-Hotel-Apartments.h31951529.Hotel-Information) > > [Mary Hotel & Mary Royal Suites](https://www.expedia.co.uk/Rethymno-Hotels-Mary-Hotel-Mary-Royal-Suites.h31114078.Hotel-Information) > > [CHC Imperial Hotel – Adults Only](https://www.expedia.co.uk/Rethymno-Hotels-CHC-Imperial-Palace-Hotel-All-Inclusive-Adults-Only.h40036846.Hotel-Information) > > [Caramel, A Grecotel Resort to Live](https://www.expedia.co.uk/Rethymno-Hotels-CARAMEL-Grecotel-Boutique-Resort.h8421076.Hotel-Information) > > [Atermono Boutique Resort & Spa ](https://www.expedia.co.uk/Rethymno-Hotels-Atermono-Boutique-Resort-Spa.h26893136.Hotel-Information) > > [Amnissos Residence](https://www.expedia.co.uk/Rethymno-Hotels-Bomo-Amnissos-Residence.h55521801.Hotel-Information) > > [Minos Imperial Beach Resort Milatos Crete](https://www.expedia.co.uk/Agios-Nikolaos-Hotels-Radisson-Blu-Beach-Resort-Milatos.h660214.Hotel-Information) > > [Atlantica Caldera Palace - 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