Clean ,quiet, friendly staff at front desk, nice spacious room.

Staff was A1 however we kept having issue with our toilet (someone came within 20mins each time) and water temperature was so hot couldn’t really enjoy shower. Over all experience was Good because of the staff !!!

Hmph. Cons- The restaurant in the lobby is NOT open. The pics are deceiving. Even the tvs in the room show ads for the place and it is not open- They use it for their lackluster continental breakfast that they have you pay for. The pictures for the suite we selected were not the correct room and the balconies are there… right there on the other side of the glass but not accessible. Again. Deceiving pictures. Paid parking on site but no protection from them getting broke into even though we saw homeless digging through the trash in the same parking garage. The entrances into the lobby all had signs that they were “locked after dark” yet were not locked when returning after dark and locked in the middle of the day. Tiny elevators. No ice machine; on the 15th floor at least. The bathrooms have a vent cover mounted over a hole in the wall with no actual venting mechanism; prepare for steamed up mirrors. Random hole in the ceiling above the shower. Empty hole. A wee creepy. The towels were purchased at a dollar tree. It’s a 2 star hotel with a half baked 3 star paint job. Very disappointed Holiday Inn. Pros- water pressure was excellent and stayed hot for back to back showers. Joshua up front was very professional and polite. Thanks Joshua.