Search Hotels Near Regal Marketplace at El Paseo, Fresno

"I usually will on review when I feel a hotel should be known for its great qualities. Unfortunately, I felt others need to know about this one since many of the reviews were "great" for this hotel. In my experience, this hotel was a disappointment. Pros: -room smelled clean on arrival -weekend desk staff did the best with what he was able to do -room attendant was available if needed -although not maintained, the grounds/trees were unique and a welcome surprise - breakfast yogurt available and good Cons: -air conditioner was controlled by staff, never got cooler that 71F, in the room (controls in-room) -SOME rooms had Roku TV, mine did not have cable (manager said, "No cable, too expensive") and I was NOT given a room with Roku (one that would allow me to log onto my subscriptions) -Hot Tub broken told will be repaired this summer, pool dirty (child vomited in it while I was there) -weekly staff very slow to help and did not compensate for problems with TV and lack of air conditioning in room -weekday breakfast, not like the picture, hard boiled eggs-poor quality and smelled bad, some small oranges-moldy, no cream for coffee, no decaf coffee, whole milk warm on counter, hot meals were heated-did not look cooked Overall, for me, a big disappointment after reading the reviews. SAD!"

"Great stay"

"Customer services wasn’t good."

"Great staff clean rooms"

"Very nice property "

"Dirty linen/Dirty bathroom/Dirty Counters/ Breakfast options are only juice, toast, one waffle or cereal. Used to be a great clean place but not anymore. Not clean for family or children."

"Clean room, friendly staff"

"We arrived very late, and the check in was fast and easy, the house was very clean. Well book again when we come back and visit California again"

"When we arrived we had to wait 20 min outside no staff. Room key was not working so we had to ask staff to let us in so we could not leave the room. "