Reala Holidays from £301

Clean room and good location. The AC was quite noisy and not very good, but that’s ok I suppose since it wasn’t the season yet.

Good central location. No

Impeccable service and stunning hotel. Staff was beyond helpful, calling a taxi for us, helping make dinner reservations. Convenient location. Beautiful breakfast. Complementary glass of Rose in the evening.

Not at all as advertised. It shows up as a 4 star hotel. Instead imagine an old short-term rental studio with a confusing check-in and zero assistance. No front desk, no person to help. We got in and there were 4 packets with 4 different room keys sitting on a desk. Which room was ours? No clue. There were no names on the packets. I tried calling the number listed multiple times but no answer. So we picked a random room. Our family who arrived several hours before us had the same experience. Did we get rooms we paid for? Who knows. The room is really old. Door to the hallway doesn't close all the way with a single questionable lock. Doors to the windows and bathroom also don't close all the way. Only shampoo in the shower (no soap), two single towels. The daytime high was only 70 but without AC the room was really warm and too warm for us to sleep well. Had I booked a short-term rental half the price I would have been OK with all of this. But I booked what I thought was a 4 start hotel. Really disappointed and wishing I had spent half the amount I paid.

I enjoyed staying at this hotel. It's a short walk from the train station and metro, but still quiet. I cannot express how lovely and helpful the staff are. They really made the experience so much better. They helped with recommendations, directions, and were super accommodating. The hotel also has air conditioning, which was really nice as the weather was humid during our stay.