Front of property – evening/night

Reviews of Phuket Riviera Villas

3 out of 5
Phuket Riviera Villas
95/23 Saiyuan Rd. - Naiharn, Rawai, Phuket

Reviews

9.4

Exceptional

Rating 10 - Excellent. 12 out of 17 reviews" "
Rating 8 - Good. 4 out of 17 reviews" "
Rating 6 - Okay. 1 out of 17 reviews" "
Rating 4 - Poor. 0 out of 17 reviews" "
Rating 2 - Terrible. 0 out of 17 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jul 2019
Response from Giorgio - General Manager on 18 Jul 2019
Thank you for the positive feedback. I and all my the team are focused on delivering the best experience to our guests. Though we are always committed to improve , I am truly happy to see so many satisfied people.

10/10 Excellent

Clark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was lovely. Beautiful pool and palm trees. The rooms are large, clean and comfortable. The hotel doesn't have a restaurant on site but there are many small bars and restaurants within a 5 - 6 minute walk. The area is much less touristy than Patong or Karon. I would recommend renting a motorbike. Most sightseeing and the beaches are close but a bit of a walk in the heat.
Response from Giorgio on 17 May 2018
Dear Valued guest, Greetings from Phuket Riviera Villas. Thank you very much for your kind sharing review on Expedia. We are also glad to hear that you had a great time with us and you can be certain we will pass your words to our Staff. Thank you again for staying with us and look forward to the pleasure of serving you again at Phuket Riviera Villas. Warm regards from the entire team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Wonderful hotel
Response from Giorgio on 1 May 2018
Dear Guest, Thank You for the positive feedback. I and all my the team are focused on delivering the best experience to our guests. Though we are always committed to improve , I am truly happy to see so many satisfied people.

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
3.5 rating
I enjoyed my stay at the phuket Riviera villa. Each room was very spacious, the staff were friendly and caring. The only thing I didn't like, was the constant flow of ants everywhere in the villa. Mostly the bedroom and bathroom. Overall, the stay was comfortable. There're alot of food places within walking distance. There're mini marts, 7 eleven marts, bars, etc. Most places open between 8-9am, except 7 eleven, which is 24 hours.
Stayed 9 nights in Jan 2018
Response from Giorgio on 4 Feb 2018
Dear Valued guest, Thank you for the positive feedback. I and all my the team are focused on delivering the best experience to our guests. Though we are always committed to improve , I am truly happy to see so many satisfied people.

10/10 Excellent

Ming eu, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Olsen family trip
Nice staff and clean inside and lovely gardens/ pool. Great for family, quiet and relaxing!
Response from Giorgio on 10 Jul 2016
Dear Valued guest, Greetings from Phuket Riviera Villas. Thank you very much for your kind sharing review. We are also glad to hear that you had a great time with us and you can be certain we will pass your words to our Staff. Thank you again for staying with us and look forward to the pleasure of serving you again at Phuket Riviera Villas. Warm regards from the entire team.

8/10 Good

Wai Sum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Giorgio on 10 Jul 2016
Dear Valued guest, Greetings from Phuket Riviera Villas. Thank you very much for your kind sharing review. We are also glad to hear that you had a great time with us and you can be certain we will pass your words to our Staff. Thank you again for staying with us and look forward to the pleasure of serving you again at Phuket Riviera Villas. Warm regards from the entire team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 13 nights in Jul 2019
Response from George on 21 Sept 2019
Thank you for the positive feedback. I and all my the team are focused on delivering the best experience to our guests. Though we are always committed to improve , I am truly happy to see so many satisfied people.

8/10 Good

Silje

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2019
Response from George on 6 Aug 2019
Dear Guest, Thank you for the positive feedback. I and all my the team are focused on delivering the best experience to our guests. Though we are always committed to improve , I am truly happy to see so many satisfied people. Best regards.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helt suveränt boende
Ett av de bästa ställena jag bott på i Phuket med omnejd. Trivdes från sekund 1. Lite darrigt internet och lite hård säng, men det är ju bara att be om extra madrass. Har redan bokat för nästa år.
Stayed 10 nights in Nov 2018
Response from George on 5 Dec 2018
Dear Mr. Thomas, Greetings from Phuket Riviera Villas. Thank you very much for your kind sharing review. We are also glad to hear that you had a great time with us and you can be certain we will pass your words to our Staff. Thank you again for staying with us and look forward to the pleasure of serving you again at Phuket Riviera Villas. Warm regards from the entire team.

8/10 Good

dubi, Berlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideale ruhige Lage
Ruhige Lage. Mit dem Roller oder Auto schnell überall. Sehr zu empfehlen.
Stayed 18 nights in May 2018
Response from Giorgio on 6 Aug 2018
Dear Valued guest, Thank you very much for taking the time to review our property. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival. We are aware that the Internet connection is the modern day hotelier's biggest challenge and for this reason our residence is well equipped with 3 independent internet lines (one fiber-optic 30 Mb for VOIP, one VDSL 50 Mb for common use and one standard 15 Mb for the reception). Please note that we are using two different internet provider to avoid more connection problems. Unfortunately, during your stay period, one unexpected factor has influenced the internet connectivity. The failure of an external main line that affected both the fiber-optic and the VDSL connection. This factor, despite our communications to the relevant service providers, requested some time to be resolved. Anyway, I and all my the team are focused on delivering the best experience to our guests, therefore we are always committed to improve. We hope to see you again in the future and you can reach me directly if I can be of any assistance. Best regards.

10/10 Excellent

ANNA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Приятное место для отдыха семьей
Останавливались в отеле с 22 марта по 4 апреля 2017. Это был наш 4 визит в данный отель. Радует стабильность персонала и качество обслуживания. Небольшое замечание - ухудшилось качество wi-fi и чистота постельного белья.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent !
Très bon appartement-hotel. Appartement avec tout le nécessaire avec ménage fait tous les jours. Belle piscine et plage à 10 minutes en voiture. La gérante est très sympathique et de bon conseil. Nous reviendrons certainement

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Замечательные аппартаменты
Удобные двухкомнатные аппартаменты на втором этаже.Хороший бассейн. Приветливый , отзывчивый персонал . Необходимо средство передвижения .
Response from Giorgio on 10 Jul 2016
Dear Valued guest, Greetings from Phuket Riviera Villas. Thank you very much for your kind sharing review. We are also glad to hear that you had a great time with us and you can be certain we will pass your words to our Staff. Thank you again for staying with us and look forward to the pleasure of serving you again at Phuket Riviera Villas. Warm regards from the entire team.

8/10 Good

sebastien, villefontaine

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
belle résidence mais service limité
Belle résidence comportant des appartements tout confort ( frigo, plaques de cuisson..), barbecue extérieur, piscine, appartements spacieux et propres. il s'agit d'une residence et non d'un hotel:pas de restaurant et un service de réception aux horaires limitées. pas de service de taxis à proximité, mieux vaut louer un scooter ou une voiture. A 20 minutes de kata beach et 10 de nai harne, 1 heure de l'aeroprt . quartier sans restaurant, mini mart juste en face pour faire des courses
Response from Giorgio on 20 May 2016
Thank you so much for your comments. We indeed put a great effort and pride in our renovations and doing our best to improve every day our services. Please come back soon as there will be new things to try and your opinion is very important for us.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nai harn
Bra hotell om man vill bo nära Nai Harn, bra utbud på mat ställen,
Response from Giorgio on 10 Jul 2016
Dear Guest, thank you so much for your great comment. Hope to see you again.

10/10 Excellent

Coline, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sympa
Joli petit hôtel, bien tenu, récent, très propre et avec une piscine sympa. Le seul bémol est la localisation : si vous êtes à pied, il faut marcher plus de 3 km en bord de route jusqu'à la plage de Nai Harn. La réception n'est ouverte que quelques heures par jour mais la réceptionniste est très chaleureuse.
Response from Giorgio on 10 Jul 2016
Dear Guest, thank you so much for your great comment. Hope to see you again.

10/10 Excellent

Aleksandr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Giorgio on 10 Jul 2016
Dear Valued guest, Greetings from Phuket Riviera Villas. Thank you very much for your kind sharing review. We are also glad to hear that you had a great time with us and you can be certain we will pass your words to our Staff. Thank you again for staying with us and look forward to the pleasure of serving you again at Phuket Riviera Villas. Warm regards from the entire team.