Title: Mercure Hotel Düsseldorf - Ratingen Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=197737&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mercure Hotel Düsseldorf - Ratingen Sophisticated retreat in Düsseldorf offering international cuisine, garden terrace relaxation, and a welcoming lobby fireplace for travelers seeking comfort ## Photo gallery for Mercure Hotel Düsseldorf - Ratingen ![Miscellaneous - Mercure Hotel Düsseldorf - Ratingen (Ratingen)](https://images.trvl-media.com/lodging/1000000/200000/197800/197737/646184ce.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Mercure Hotel Düsseldorf - Ratingen (Ratingen)](https://images.trvl-media.com/lodging/1000000/200000/197800/197737/c94b3e86.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Mercure Hotel Düsseldorf - Ratingen (Ratingen)](https://images.trvl-media.com/lodging/1000000/200000/197800/197737/3825ec7b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - Mercure Hotel Düsseldorf - Ratingen (Ratingen)](https://images.trvl-media.com/lodging/1000000/200000/197800/197737/e7f3dd6f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Comfort Double Room, 1 Double Bed | Hypo-allergenic bedding, desk, soundproofing, rollaway beds - Mercure Hotel Düsseldorf - Ratingen (Ratingen)](https://images.trvl-media.com/lodging/1000000/200000/197800/197737/4fbdaba9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Mercure Hotel Düsseldorf - Ratingen offers international dishes at Junkers restaurant. Guests can relax by the lobby fireplace, enjoy the peaceful garden terrace, or visit the library. Free WiFi, dry cleaning, and multilingual staff enhance the comfortable stay experience. ## Reviews 7.8 Good ## Popular amenities - Pet-friendly - Parking included - Free Wi-Fi - Restaurant - Breakfast available - Business services £62 includes taxes & fees 16 Jan - 17 Jan ## Room options ### Check availability for these dates Tonight [Jan 12 - Jan 13](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=197737&PinnedHotelID=197737&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=197737&PinnedHotelID=197737&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 13 - Jan 14](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=197737&PinnedHotelID=197737&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=197737&PinnedHotelID=197737&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=197737&PinnedHotelID=197737&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=197737&PinnedHotelID=197737&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=197737&PinnedHotelID=197737&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=197737&PinnedHotelID=197737&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Comfort Double Room, 1 Double Bed ![Comfort Double Room, 1 Double Bed | Hypo-allergenic bedding, desk, soundproofing, rollaway beds](https://images.trvl-media.com/lodging/1000000/200000/197800/197737/4fbdaba9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Double Room, 1 Double Bed 10.0 Exceptional 1 review ### Highlights Soundproofed Heating LCD TV Hypo-allergenic bedding Private bathroom Bathrobes Hairdryer Eco-friendly toiletries - Sleeps 2 - 1 Double Bed ### Comfort Single Room, 1 Queen Bed ### Highlights Soundproofed Heating LCD TV Hypo-allergenic bedding Private bathroom Bathrobes Hairdryer Eco-friendly toiletries - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Room, 1 Queen Bed ![Standard Room, 1 Queen Bed | Hypo-allergenic bedding, desk, soundproofing, rollaway beds](https://images.trvl-media.com/lodging/1000000/200000/197800/197737/d1df9946.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed 8.8 Excellent 8 reviews ### Highlights Soundproofed Heating LCD TV Hypo-allergenic bedding Eco-friendly toiletries Private bathroom Hairdryer Eco-friendly cleaning supplies - 183 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Twin Room, 2 Single Beds ![Hypo-allergenic bedding, desk, soundproofing, rollaway beds](https://images.trvl-media.com/lodging/1000000/200000/197800/197737/aab0e4b4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, 2 Single Beds 8.0 Very good 15 reviews ### Highlights Soundproofed Heating LCD TV Hypo-allergenic bedding Pillow menu Eco-friendly toiletries Private bathroom Hairdryer - 183 sq ft - Sleeps 3 - 2 Single Beds ### View all photos for Privilege, Twin Room, 2 Single Beds ![Privilege, Twin Room, 2 Single Beds | Hypo-allergenic bedding, desk, soundproofing, rollaway beds](https://images.trvl-media.com/lodging/1000000/200000/197800/197737/d839fbb7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Privilege, Twin Room, 2 Single Beds ### Highlights Soundproofed Heating LCD TV Hypo-allergenic bedding Private bathroom Bathrobes Hairdryer Eco-friendly toiletries - 183 sq ft - Sleeps 2 - 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FRatingen-Hotels-Mercure-Hotel-Dusseldorf-Ratingen.h197737.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FRatingen-Hotels-Mercure-Hotel-Dusseldorf-Ratingen.h197737.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.35071%2C6.86500&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=8EtPsLf_673gUwNUAQG7nb1dC5o=) An der Pont 50, Ratingen, NW, 40885 #### What's nearby - Blue Lake \- 5 min drive \- 4.8 miles - Fachklinik 360 \- 7 min drive \- 5.4 miles - Sportpark Duisburg \- 7 min drive \- 6.5 miles - PSD Bank Dome \- 9 min drive \- 8.6 miles - Messe Essen \- 9 min drive \- 9.6 miles #### Getting around - Ratingen Hoesel S-Bahn - 5 min drive - Hösel S-Bahn - 5 min drive - Düsseldorf Intl. Airport (DUS) - 9 min drive #### Restaurants - ‪McDonald's - ‬1 min walk - ‪Prinzenbahnhof Hösel - ‬5 min drive - ‪Alter Bahnhof - ‬6 min drive - ‪Schlüssel zum Meck - ‬5 min drive - ‪Der Grieche in Lintorf - ‬6 min drive ## About this property ### Mercure Hotel Düsseldorf - Ratingen Upscale hotel near Messe Essen At Mercure Hotel Düsseldorf - Ratingen, you can look forward to a terrace, a garden and a library. The on-site international cuisine restaurant, Junkers, offers lunch and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a fireplace in reception. Other perks at this hotel include: - Free self-parking - Buffet breakfast (surcharge), airport drop-off service (surcharge) and free newspapers - Multilingual staff, a 24-hour front desk and a front desk safe Room features All 118 rooms have comforts such as free WiFi and sound-insulated walls. More conveniences in all rooms include: - LED light bulbs and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and showers - 26-inch LCD TVs with satellite channels - Electric kettles, heating and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/30000000/29840000/29836900/29836814/56d43ef7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ramada by Wyndham Duesseldorf Ratingen Ratingen - Pet-friendly - Parking included - Free Wi-Fi - Restaurant 8.4 Very good 67 reviews £52 includes taxes & fees 6 Feb - 7 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=29836814&PinnedHotelID=29836814&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/60000000/59900000/59898300/59898204/c1b61ecd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### B&B Hotel Düsseldorf-Ratingen Ratingen - Pet-friendly - Free Wi-Fi - Air-conditioning - Breakfast available 8.0 Very good 50 reviews £53 includes taxes & fees 1 Feb - 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Pet-friendly - Free Wi-Fi - Air-conditioning - Breakfast available 7.0 Good 166 reviews £54 includes taxes & fees 25 Jan - 26 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=13441874&PinnedHotelID=13441874&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/13000000/13000000/12996000/12995937/2349a3c7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Road Stop Neandertal Mettmann - Parking included - Free Wi-Fi - Restaurant - Games room 9.0 Wonderful 174 reviews £63 includes taxes & fees 5 Feb - 6 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=12995937&PinnedHotelID=12995937&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior entrance](https://images.trvl-media.com/lodging/1000000/800000/798700/798625/443b6994.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Concorde Hotel Ascot Gerresheim - Pet-friendly - Free Wi-Fi - Breakfast available - Parking available 7.6 Good 63 reviews £84 includes taxes & fees 26 Jan - 27 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=798625&PinnedHotelID=798625&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/10000/4000/3969/5ca239f4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mercure Hotel Düsseldorf Neuss Neuss - Pet-friendly - Free Wi-Fi - Restaurant - Breakfast available 7.8 Good 511 reviews £53 includes taxes & fees 12 Feb - 13 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=3969&PinnedHotelID=3969&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free offsite parking - 24-hour airport drop-off shuttle on request for a surcharge - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 21 per person - A bar/lounge - A restaurant ### Restaurants on site - Junkers - Junkers ### Things to do - Library - TV in common areas ### Family friendly - Laundry facilities - Rollaway/extra bed (surcharge) - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - 24-hour business centre - Computer station - Conference space - Meeting rooms ### Outdoors - Barbecue grill - Garden - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 3 floors - At least 80% lighting from LEDs - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Fireplace in lobby - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Hypo-allergenic bedding - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - 26-inch LCD TV with satellite channels ### Food and drink - Coffee/tea maker - Electric kettle - Limited room service ### More - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Heating - LED lighting - Phone - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 10 per pet (varies based on length of stay) Service animals are welcome, and are exempt from fees 2 total pets ### Children and extra beds Children are welcome Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately EUR 21 per person - Airport shuttle fee: EUR 25 per room - Pet fee: EUR 10 per pet (varies based on length of stay) - Service animals are exempt from fees - Rollaway beds are available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms ### National rating Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars. ### Property is also known as Düsseldorf Mercure Hotel Düsseldorf Ratingen Mercure Düsseldorf Ratingen Mercure Hotel Düsseldorf Ratingen Mercure Hotel Ratingen Mercure Hotel Ratingen Düsseldorf Ratingen Düsseldorf Ratingen Mercure Hotel Mercure Hotel Düsseldorf Mercure Dusseldorf Ratingen Mercure Hotel Düsseldorf - Ratingen Hotel Mercure Hotel Düsseldorf - Ratingen Ratingen Mercure Hotel Düsseldorf - Ratingen Hotel Ratingen ## Frequently asked questions ### Is Mercure Hotel Düsseldorf - Ratingen pet-friendly? ### How much does it cost to stay at Mercure Hotel Düsseldorf - Ratingen? ### How much is parking at Mercure Hotel Düsseldorf - Ratingen? ### What time is check-in at Mercure Hotel Düsseldorf - Ratingen? ### What time is check-out at Mercure Hotel Düsseldorf - Ratingen? ### Does Mercure Hotel Düsseldorf - Ratingen provide a shuttle to the airport? ### Where is Mercure Hotel Düsseldorf - Ratingen located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Mercure Hotel Düsseldorf - Ratingen Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 6.8 Location ### 8.2 Staff & service ### 8.4 Eco-friendliness ### 7.8 Property conditions & facilities 10 - Excellent 102 8 - Good 171 6 - Okay 72 4 - Poor 12 2 - Terrible 18 ## Reviews ### 8/10 Good #### Colin 4 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good value ! Abit out of the way but still nice hotel ##### Colin Stayed 3 nights in Oct 2025 ### 6/10 Okay #### Tsubasa 27 Apr 2025 Liked: Cleanliness, staff & service Just sufficient as a place to sleep and that’s all we needed. I really appreciate they were open for check in at a very late time. ##### Tsubasa Stayed 1 night in Apr 2025 ### 8/10 Good #### Verified traveller 8 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort All staff very friendly and exceptionally helpful...would stay again ##### Verified traveller Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Mark 25 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities Just okay to visit the Messe. ##### Mark Stayed 2 nights in Mar 2025 ### 8/10 Good #### Marcel 21 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Is ok for a single night. ##### Marcel Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Krystyna 11 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great breakfast Great breakfast, could do with two pillows instead of one. The room serves the purpose perfectly even though the decor is tired ##### Krystyna Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Sami 5 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good service, polite staff and clean rooms. Thank you illia (Albanian friend) and Yildirim for your continue interest. ##### Sami Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Vasiliki 30 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lots of parking space ##### Vasiliki Stayed 1 night in Oct 2023 ### 8/10 Good #### Anzhelika 12 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good choice for the money. Big and comfortable bed. Lobby looks much better than rooms themselves. But was happy to have a cattle and coffee/tea. ##### Anzhelika Stayed 1 night in Jul 2024 ### 8/10 Good #### Markku 23 Sept 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 9/10 Clean hotel, nice personel. A bit cold room, but good sleep. Excellent breakfast! Will use again if needed. ##### Markku Stayed 2 nights in Sep 2022 ### 10/10 Excellent #### Janika 22 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Big room with a little old-dated look. Room stayed cool even if there was a heat going on! ##### Janika Stayed 1 night in Jul 2024 ### 2/10 Terrible #### Verified traveller 18 Nov 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Relatively expensive hotel. Single room is connected to neighboring rooms via a very thin door so a normal conversation disturbs the neighbor so much that they complain. The hotel could not help with another room and the reception did not care. ##### Verified traveller Stayed 1 night in Nov 2024 ### 2/10 Terrible #### Sunieldath 18 Jul 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Was there with my son and the staff was very controlling of everything. We felt very inconvenient and got the feeling that every time they will comparing us with asylum seeker. We will never book this hotel again!!! ##### Sunieldath Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### ian 7 Jul 2024 Liked: Cleanliness, staff & service #### 2 night stay Good hotel. Super friendly staff. McDonald's restaurant 2 mins away which is a binus, as nothing else to grab a bite to eat. Small restaurant just outside, but Limited opening hours. Definitely out the way, 30-40 euros to airport by taxi. Train station 40 minute walk, but bus service from sration on at the moment. Not the hotels fault of course. Not convenient to get too after journey, but well priced. ##### ian Stayed 2 nights in Jun 2024 ### 2/10 Terrible #### Victoria 27 Jan 2023 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service Check in was incredibly slow, receptionist seemed to struggle locating bookings and payment details ##### Victoria Stayed 1 night in Jan 2023 ### 6/10 Okay #### Daniel 31 Jan 2024 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Stayed for 3 days restaurant and bar never open! Check in was slow, and receptionist could not find booking despite providing hotels.com itinerary number. Hotel restaurant was shut for the three days of our stay claiming the chef was off work however the bar was also shut for the duration of the stay, unacceptable. ##### Daniel Stayed 3 nights in Jan 2024 ### 2/10 Terrible #### Julien 30 Aug 2022 Disliked: Staff & service, property conditions & facilities, room comfort #### Hotel with no Hot water and not safe parking space I booked the Mercure Hotel with the expectation to spend a three days week-end in a confortable and relaxing atmosphere. I was participating to the ironman triathlon in Duisburg, and I wanted to avoid any stress by staying in a Mercure Hotel franchise. The result was totally the opposite from my expectation. Over the three days period, no hot water was available for shower during two days !! I had to take some cold water showers in the morning !!! When I did feedback the reception about the situation, they told me that "this is not their problem, it is a technical problem". I had to complain a few minutes to get their apologize !!! it was mentionned on the Hotel notice car parking where available. It was simply a lie, only few park places where avaible (<20). I had to park my car in a industrial area street in a zone where parking was somehow tolerated but totaly unsecure. A lot of Hotel residents were also in the same situation. The reception desk managers where absolutely unfriendly, showing no empathy and showing no respect for the customer. I was expecting at least at bit of fake empathy about the hot water problem but no miracle happened. Staying at the Mercure Hotel Düsseldorf - Ratingen was unpleasant and I do not recommend anybody to stay there. It should be mentionned in their introduction that hot water is not available everyday, and that you can park your car but not at the Hotel. ##### Julien Stayed 3 nights in Aug 2022 ### 10/10 Excellent #### Oksana Vovk 4 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fint hotel til prisen Hotellet er helt ok til en overnatning - ligger tæt på motorvejen og udmærket værelse og morgenmad. Der var lidt larm fra vejen udenfor ved åbent vindue. ##### Oksana Vovk Stayed 1 night in Aug 2025 ### 4/10 Poor #### Uwe 29 Aug 2025 Liked: Cleanliness, staff & service Bar 1 Uhr laut .Hotel , laut ##### Uwe Stayed 1 night in Aug 2025 ### 8/10 Good #### anssi 19 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Rauhallinen ympäristö ##### anssi Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Thomas 2 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Alles Bestens. Besonders die Mitarbeiter der Rezeption sind sehr freundlich und hilfsbereit. Ebenso das Personal beim Frühstück. ##### Thomas Stayed 1 night in May 2025 ### 6/10 Okay #### Jurrian 7 Apr 2025 Disliked: Room comfort #### Minder dan beschreven op internet. Ontvangst was vriendelijk en netjes. De faciliteiten wat volgens het internet geboden wordt zoals restaurant en bar zijn gesloten. Hotel is op zich sterk verouderd en kamer krap wat betreft 1 kant van het bed. Het komt helaas niet over zoals op het internet beschreven staat . Uit " armoede" cq nood zijn we wat gaan eten bij de Mc Donald die er direct tegenover zit . Hotel is erg aan vernieuwing/renovatie toe. ##### Jurrian Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Christian 23 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities McDonald’s direkt gegenüber ##### Christian Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Cani 19 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Für 1 Nacht dagewesen. Ruhig und Stressfrei. Immer wieder gern ##### Cani Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Manuel 19 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Alles super. 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