Excelsior Palace Hotel

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Private beach, sun-loungers, beach umbrellas, beach towels
Private beach, sun-loungers, beach umbrellas, beach towels
Private beach, sun-loungers, beach umbrellas, beach towels
2 outdoor pools, pool umbrellas, pool loungers

Overview of Excelsior Palace Hotel

Excelsior Palace Hotel

5.0 star property

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Breakfast included
  • Pet-friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
Via San Michele Di Pagana 8, Rapallo, GE, 16035

Explore the area

  • Popular LocationSan Michele di Pagana Beach6 min walk
  • Popular LocationBasilica of Sts. Gervasius and Protasius11 min walk
  • Popular LocationRapallo Castle15 min walk
  • AirportGenoa (GOA-Cristoforo Colombo)33 min drive

Choose dates to view prices

About this area

Rapallo

Located in Rapallo, Excelsior Palace Hotel is connected to the convention centre. Castello di Punta Pagana and Basilica of Sts. Gervasius and Protasius are local landmarks, and some of the area's attractions include Sestri Levante Bowling and Passeggiata di Anita Garibaldi. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with ziplining and ecotours.

What's nearby

  • Marina di Rapallo - 3 min walk
  • San Michele di Pagana Beach - 6 min walk
  • Basilica of Sts. Gervasius and Protasius - 11 min walk
  • Castello di Punta Pagana - 14 min walk
  • Rapallo Castle - 15 min walk

Getting around

  • Rapallo Station - 15 min walk
  • Genoa (GOA-Cristoforo Colombo) - 33 min drive

Restaurants

  • Ristorante Pizzeria Bella Napoli - 7 min walk
  • Rocco e i Suoi Fratelli - 11 min walk
  • Gran Caffe Rapallo - 11 min walk
  • Ristorante Pizzeria Nettuno - 11 min walk
  • Ristorante Pizzeria Taverna Azzurra - 13 min walk

About this property

Excelsior Palace Hotel

5-star hotel with pools, private beach and full-service spa
Catch some rays on Excelsior Palace Hotel's private beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Excelsior Palace Hotel offers 119 accommodations with minibars and a safe. Each accommodation is individually furnished. A pillow menu is available. LCD televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, dressing gowns, slippers and bidets. This Rapallo hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

A private beach, a marina and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a spa tub and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Wellness Center has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, French, German, Italian, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (EUR 20 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:30 AM
  • 2 restaurants and 2 coffee shops
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Ristorante Lord Byron
  • Eden Roc Lounge
  • Yachting Bar
  • Sporting Bar

Things to do

  • 18 holes of golf
  • 2 outdoor pools
  • Fitness centre
  • Free beach club
  • Full-service spa
  • Pilates classes
  • Hot tub

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • In-room childcare (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (6997 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Marina on site
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Rooftop terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating
  • Pillow menu

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • In-room massage
  • Individually furnished
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 January to 24 April:
  • One of the dining venues
  • Beach
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per day
Welcoming dogs and cats only
Up to 18 lbs/8 kg
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 105.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 0.00 per person, per night, up to 10 nights. This tax does not apply to children under 15 years of age.
  • A tax is imposed by the city: From 1 March - 31 October, EUR 4.00 per person, per night, up to 10 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: EUR 20 per day
  • Pet fee: EUR 10 per pet, per day
  • Rollaway bed fee: EUR 105.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: pets are permitted in the beach club for an additional fee (max 4 pets allowed).
Property registration number 010046-ALB-0033

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from June to September
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 30 April
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Excelsior Palace
Excelsior Palace Hotel
Excelsior Palace Hotel Rapallo
Excelsior Palace Rapallo
Hotel Excelsior Palace
Excelsior Palace Hotel Hotel
Excelsior Palace Hotel Rapallo
Excelsior Palace Hotel Hotel Rapallo

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 636 out of 934 reviews
5 - Excellent 68%
Rating 4 - Good. 231 out of 934 reviews
4 - Good 25%
Rating 3 - Okay. 38 out of 934 reviews
3 - Okay 4%
Rating 2 - Poor. 18 out of 934 reviews
2 - Poor 2%
Rating 1 - Terrible. 11 out of 934 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

3.9/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Beautiful hotel (although rooms are pretty small and it’s definitely not “modern”). Enjoyed the beach club so much , water was perfect even this late in the year. Service was great and they were so accommodating (allowed us to check out at 4 and enjoy the beach club longer before our flight. Would recommend this hotel to anyone I know.
Stayed 1 night in Sep 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, staff, facilities and location.
Stayed 10 nights in Aug 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous views and amazing breakfast!
Stayed 3 nights in Aug 2021

2/5 Poor

Stayed 3 nights in Aug 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding property! This hotel has been the highlight of my trip. Everything is amazing
Stayed 3 nights in Jul 2021