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Overview of 21c Museum Hotel Durham - MGallery

Photo gallery

Guest reviews

4.4 / 5Excellent
499 reviews

Amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Spa

Map

Highlights

Popular LocationCarolina Theater3 min walk
Popular LocationDurham Performing Arts Center4 min walk
RestaurantBull City Burger1 min walk
RestaurantPinhook1 min walk
AirportRaleigh, NC (RDU-Raleigh - Durham Intl.)20 min drive

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Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Deluxe Room

    Deluxe Room

    Room amenities

    • Sleeps 4
    • 1 Queen Bed
    Show details
  • Luxury Room

    Luxury Room

    Room amenities

    • Sleeps 4
    • 1 Queen Bed
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  • Deluxe Room

    Deluxe Room

    Room amenities

    • Sleeps 3
    • 1 King Bed
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  • Deluxe Suite

    Deluxe Suite

    Room amenities

    • Sleeps 3
    • 1 King Bed
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  • Luxury Room

    Luxury Room

    Room amenities

    • Sleeps 3
    • 1 King Bed
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About this area

Durham

Located in Durham, 21c Museum Hotel Durham - MGallery is in the city centre and near a train station. Franklin Street and Streets at Southpoint Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Durham Performing Arts Center and Frankie's Fun Park. Sarah P. Duke Gardens and Wheels Fun Park are also worth visiting. Our guests appreciate the hotel's central location.

Visit our Durham travel guide
Popular Location

What's nearby

  • Carolina Theater - 3 min walk
  • Durham Performing Arts Center - 4 min walk
  • Durham Convention Center - 5 min walk
  • American Tobacco Campus - 5 min walk
  • Durham Bulls Athletic Park - 7 min walk

Getting around

  • Durham Station - 7 min walk
  • Raleigh, NC (RDU-Raleigh - Durham Intl.) - 20 min drive

Restaurants

  • Counting House — 1 min walk
  • Bull City Burger - 1 min walk
  • Pinhook - 1 min walk
  • Revolution - 2 min walk
  • Loaf - 2 min walk

About this property

21c Museum Hotel Durham - MGallery

4-star Durham hotel in Downtown, walk to Durham Performing Arts Center
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a 24-hour business centre and valet parking. All 125 rooms feature thoughtful touches such as bathrobes and slippers, plus free WiFi, free wired Internet and flat-screen TVs with cable channels. Guests will also find iPod docking stations, minibars and room service (during limited hours).
21c Museum Hotel Durham - MGallery offers 125 forms of accommodation with iPod docking stations and minibars. Beds feature premium bedding. 42-inch Flat-screen televisions come with cable channels. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries.
This Durham hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include fridges.
Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Valet parking: USD 25.00 per night

Food and drink

1 restaurant
1 bar
Room service available
Coffee/tea in a common area

Things to do

24-hour fitness centre
Sauna
Spa services
Steam room

Family friendly

Dry-cleaning service
Free cots/infant beds
Laundry facilities
Fridge (on request)
Rollaway/extra beds (surcharge)

Conveniences

Ballroom
Banquet hall
Lift

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Turndown service

Languages spoken

English

Business services

24-hour business centre
Meeting rooms
Conference space (10500 square feet)

Spa

2 treatment rooms
Couples treatment room(s)
Massages
Massage/treatment rooms

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Roll-in shower
Wheelchair-accessible path of travel

More

Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Free cots/infant beds
Linens
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Bathtub or shower
Designer toiletries
Hairdryer
Towels

Entertainment

42-inch flat-screen TV
TV channels
iPod dock

Food and drink

Coffee/tea maker
Minibar
Fridge (on request)

More

Connecting rooms available
Desk
Free local calls
Guidebooks/recommendations
Iron/ironing board
Phone
Restaurant dining guide
Safe
Slippers
Turndown service

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Renovations and closures

This property is closed from 28 March 2020 to 1 June 2020 (dates subject to change).

Pets

  • Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay.
  • Up to 50 lb/23 kg
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Payment types accepted at this property

American Express
Discover
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 10.00 and USD 20.00 per person (approximately)
  • Valet parking fee: USD 25.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Property is also known as

  • 21c Museum Hotel Durham
  • 21c Museum Durham
  • 21c Museum Durham Mgallery
  • 21c Museum Hotel Durham - MGallery Hotel
  • 21c Museum Hotel Durham - MGallery Durham
  • 21c Museum Hotel Durham - MGallery Hotel Durham
All reviews

Guest reviews

4.4

Excellent

5 - Excellent
304
4 - Good
130
3 - Okay
39
2 - Mediocre
19
1 - Poor
7
4.6
Cleanliness
4.5
Service and Staff
4.1
Amenities
4.4
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The art work was very interesting and I loved that it was in the middle of Durham. Very close to the things we like to do (DPAC) and Carolina Theatre.

Stayed 1 night in Feb 2020

3/5

  • Disliked: Cleanliness, staff & service

Very cool adaptive reuse of an old building and bank. But the elevators were pretty janky and there seemed to be a lack of information about the hotel. There was yoga on Sunday and it wasn't advertised? Weird. The biggest problem was the room wasn't clean when we got in (hadn't been vacuumed) and they failed to clean our room on the next day. We had to call for extra towels and coffee pods. Cheap behavior for a hotel that is trying to be fancy and is pretty expensive for what you get. Finally, the lighting is odd. The euro-style light switches are fine, but add some better lighting...either too dark or bright in the rooms.

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

One of the best hotels I’ve ever staid in! Clean, friendly, fun location, great food and the Devore was to die for. Loved it!

Stayed 1 night in Aug 2017

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent value. Staff was capable and cheerful. We will likely stay there again just as a getaway.

Stayed 1 night in Feb 2020