Reception

Reviews of Hotel castillon

3 out of 5
Hotel castillon
38 C. Independencia Zona Centro, Ezequiel Montes, QUE

Reviews

9.8

Exceptional

Rating 10 - Excellent. 44 out of 50 reviews" "
Rating 8 - Good. 6 out of 50 reviews" "
Rating 6 - Okay. 0 out of 50 reviews" "
Rating 4 - Poor. 0 out of 50 reviews" "
Rating 2 - Terrible. 0 out of 50 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Papla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved
Stayed 1 night in Apr 2024

10/10 Excellent

Rafael

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención, enfoque en servicio al cliente
Stayed 1 night in Apr 2024

10/10 Excellent

Guillermo

Travelled with family, Travelled with pets
The hotel it’s really clean and nice, great service!
Stayed 1 night in Mar 2024

10/10 Excellent

Mayra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small Boutique Hotel walking distance from town center. Staff was incredible. Gave us great recommendations. Friendly and so caring. Highly recommend this place
Stayed 2 nights in Mar 2024

10/10 Excellent

Maik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You should definitely stay there
Amazing hotel!!!! We have been treated like royalty, any little thing that we needed the owner was able to provide for us and much much more! I can’t recommend this place enough!! Super clean room to and beautiful hotel! 11/10
Stayed 2 nights in Jan 2024

10/10 Excellent

Maria

Stayed 1 night in Nov 2023

10/10 Excellent

Laura Leticia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place
Fue perfecta estadía, el personal super amables, habitaciones limpias y comodas
Stayed 1 night in Nov 2023

10/10 Excellent

Enriqueta, Pomona

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta muy bonito. La propietaria una excelente persona la Sra Susie se porto super super bien...hotel super recomendable hay muchas opciones para comer alrededor. La calle q lleva a la Peña son solo unas cuadras...definitivamente regresaria al hotel q por cierto la decoracion vintage esta padrisima...gracias x recibirnos asi Sra Susie
Stayed 3 nights in Oct 2023

10/10 Excellent

Veronica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a plesasant stay. Small hotel, but nice and cozy. Had parking inside, rooms were clean, spacious, had a fan, TV, wifi. The staff is very kind, friendly, and give helpful with recommendations. They greet you with 2 big water bottles, which we appreciated a lot. Very recommended.
Stayed 1 night in Sep 2023

8/10 Good

DAVID GONZALEZ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Calurosa la habitación, sin embargo la empatía de la dueña fue mayor, gracias.
Stayed 1 night in May 2024

8/10 Good

Vanessa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal amable y accesible ,instalaciones comodas , tematica linda ..
Stayed 1 night in Apr 2024

10/10 Excellent

fer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
El personal súper amable, el lugar muy lindo y comodo
Stayed 1 night in Apr 2024

10/10 Excellent

Rick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien solo hace ruido la bomba de la cisterna
Stayed 1 night in Mar 2024

8/10 Good

JUAN CARLOS

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
tranquila y limpia
Stayed 1 night in Mar 2024

10/10 Excellent

Alberto Geovani

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Jessy

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Ivonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 1 night in Mar 2024

10/10 Excellent

Enrique Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente atención y ubicación
Stayed 1 night in Mar 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Guadalupe

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Alan, CDMX

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELENTE ESTANCIA, TODO PERFECTO Y CUIDAN HASTA EL MÁS MÍNIMO DETALLE, LA ATENCIÓN DE LA ENCARGADA LORENA ES EXCEPCIONAL, SIN DUDA VOLVERÉ A HOSPEDARME AHÍ CADA QUE VAYA A BERNAL
Stayed 1 night in Feb 2024

10/10 Excellent

Dalet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó! Excelente servicio!
Stayed 1 night in Feb 2024

10/10 Excellent

José Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio, gracias
Muy buen servicio, un detalle con el estacionamiento porque arreglaban la calle de la entrada principal, pero supieron resolverlo y cumplir con lo que ofrecían, el personal muy atento y servicial, el hotel muy tranquilo y muy bonito, la ubicación está perfecta para poder moverse a pie al centro o algún museo, queda recomendado.
Stayed 2 nights in Jan 2024

10/10 Excellent

Lenin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

MANUEL, TIZAYUCA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Octavio Enrique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención
Stayed 1 night in Jan 2024

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó mucho. Muy bien ubicada y a pesar de que la calle frente al hotel estaba en reparación y no permitía que los carros pudieran estacionarse en el hotel y dificultaba la llegada, la persona que nos atendió busco una solución para nosotros
Stayed 1 night in Dec 2023

10/10 Excellent

MARIA DEL ROSARIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Omar

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atención
Stayed 2 nights in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Un habiente muy romántico y es muy tranquilo pues no está tan céntrico pero tampoco queda tan retirado
Stayed 1 night in Dec 2023

10/10 Excellent

MARCO A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio
Nos atendió la propietaria, excelente atención que te hace sentir en casa. Coincidió que durante nuestra estancia el pavimento de la calle donde se ubica el hotel estaba en reparación, no había pavimento, lo que imposibilitó el acceso al estacionamiento del hotel. Sin embargo fueron súper preocupados para ayudarnos a encontrar donde estacionarnos y ayudarnos a bajar el equipaje. Muy muy buen servicio. Es un hotel sencillo, pero super recomendable en la relación costo -beneficio
Stayed 1 night in Dec 2023

10/10 Excellent

RAFAEL MALTRANA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para pasar el fin de semana, el personal muy amable y compresivo ya que están arreglando la calle del hotel

10/10 Excellent

Edgar Vladimir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muy agradable, con estacionamiento, el personal muy atento y servicial. Muy limpio y bonita decoración. Nos hospedamos dos noches y mis hijos muy a gusto. Muy cerca del centro a unos pasos caminando.
Stayed 1 night in Nov 2023

10/10 Excellent

Nadia Karina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La verdad se nos hizo un Hotel muy lindo para su precio tan accesible, siento que está remodelado recientemente o es muy nuevo porque nada luce viejo ni en mal estado, cuenta con una terraza que sirve como mirador y hace que la Peña se aprecie súper bonita, de día y de noche (iluminada) y te puedes tomar muchas fotos cómodamente, mi familia y yo, sí lo recomendamos
Stayed 1 night in Nov 2023

10/10 Excellent

Karla

Stayed 1 night in Nov 2023

8/10 Good

Saki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
屋上からの眺めが素敵です
全体的に可愛らしいつくりです。 レセプションの男の子も大変親切でした。 部屋にドライヤーがないので、それがあれば完璧でした。
Stayed 1 night in Nov 2023

10/10 Excellent

JORGE ALONSO GARCIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sin lugar a dudas excelente recomendación si visitas Bernal prácticamente estas a dos cuadras del centro por lo que puedes ir y venir a complacencia para lo que necesites y por 50 pesos te llevan a la peña. La dueña es super amable y en todo momento esta atenta de los huéspedes 10/10 ademas relación precio calidad creo es adecuado

8/10 Good

Gabriela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Deberían poner shampoo y jabón, de ahí en fuera todo estuvo muy bien
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Súper
Muy bien, muy agusto
Stayed 2 nights in Oct 2023

8/10 Good

FERNANDO

Liked: Cleanliness, staff & service, property conditions & facilities
Desde el momento del check in y la entrada a la habitación han sido excelentes. Agradezco infinitamente la amenidad brindada. Propiedad de ensueño.
Stayed 1 night in Oct 2023

10/10 Excellent

Heriberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación
Stayed 2 nights in Sep 2023

10/10 Excellent

Erika Aleida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es limpio y el personal muy amable
Stayed 2 nights in Aug 2023

10/10 Excellent

Omar

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
La atención muy buena y las instalaciones muy bonitas y limpias
Stayed 3 nights in Aug 2023

10/10 Excellent

Maria Alejandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nos encantó! Personal amable, instalaciones cómodas y super limpias, muy buena ubicación. Definitivo si regresamos .
Stayed 1 night in Aug 2023

10/10 Excellent

Nicolas Irvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy acogedora y excelente servicio. Cuartos agradables.

10/10 Excellent

Damiris

Stayed 1 night in Jul 2023