Terrace/patio
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Reviews of Casa Oxa Hotel

3.5 out of 5
Casa Oxa Hotel
45 José María Arteaga Centro, Querétaro, QUE

Reviews

10

Exceptional

Rating 10 - Excellent. 65 out of 68 reviews" "
Rating 8 - Good. 2 out of 68 reviews" "
Rating 6 - Okay. 0 out of 68 reviews" "
Rating 4 - Poor. 1 out of 68 reviews" "
Rating 2 - Terrible. 0 out of 68 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful experience at this hotel. Despite the small size room I had, my room was functional, exceptionally clean, and included a cozy king-size bed. It’s a tight fit if you’re with your significant other. I traveled alone and was just tight for me. A major perk was the peacefulness at night, allowing for a restful sleep after a full day and night out. Conveniently located, there were some great local eateries nearby, including a couple of tamale stores, and Peonia Cafe, just a short 7 to 10-minute walk away, offered delicious pancakes and other tasty options. Plus, it was within easy distance of the main downtown area, with its variety of restaurants.
Stayed 3 nights in Apr 2024
Response from Hotel Casa Oxa on 29 Apr 2024
Dear Javier, we’re so happy to hear you loved the bed, the tranquility and the location. Thank you for your kind words, we hope to see you again at Casa Oxa Hotel soon!

10/10 Excellent

Claudia, Longwood

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A safe hotel dor women traveling solo. Reception ladies are super nice, friendly and efficient!
Stayed 3 nights in Apr 2024
Response from Casa Oxa's Team on 19 Apr 2024
It is a pleasure to hear such kind words from you, Claudia. Thank you for sharing your experience with us at Casa Oxa Hotel and with more travelers.

10/10 Excellent

Claudia, Longwood

Liked: Cleanliness, staff & service, property conditions & facilities
My fith visit. As a woman travelling alone, I feel safe in this hotel, the receptionists are all super nice. And the hotel is very clean, and quiet. My second home in Queretaro!
Stayed 3 nights in Mar 2024
Response from Casa Oxa's Team on 20 Mar 2024
Claudia, Your review made our staff day! We’re so glad you had a great stay and experience with us! We hope to see you again at Casa Oxa Hotel for your sixth visit :).

10/10 Excellent

marisol

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I signed up for an excursion late in the day. It was set up by the receptionist. The man who came came for us seemed upset. He pulled over about 30 min into the drive and said he didn’t know where we were going. I called hotel and receptionist called driver. We made it out to pueblito mágico and returned to the main part of tour which was cheese and wine. When we arrived it was closed. We didn’t get what we paid for. Hotel wasn’t responsible and neither was the tour company. Súper disappointed. All parties were “sorry” but I still didn’t get any type of refund. 👎
Stayed 1 night in Mar 2024
Response from casaoxahotel on 9 May 2024
Muchas gracias por tu feedback, nos ayuda mucho para poder brindar mejor servicio.

10/10 Excellent

Gregory

Travelled with partner
Beautiful ambience. Quiet and peaceful. Impeccable warm pool in charming courtyard. Pink and gold tones throughout made a very restful atmosphere. The breakfast “ snacks “ were a full and delicious hot and cold breakfast buffet with coffee or tea served poolside. Staff were extremely helpful with sightseeing and restaurants. This place is a solid 10/10 for any traveler. We had a great sleep in the high quality bed.
Stayed 1 night in Mar 2024
Response from Casa Oxa Team on 10 Mar 2024
It’s wonderful to hear that you found our pool, decor, and the snack amazing, we hope to see you again at Casa Oxa Hotel soon.Your review made our staff day! We’re so glad you had agood stay and experience with us!

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities
Really good place to stay and all the staff is nice
Stayed 1 night in Mar 2024
Response from Casa Oxa Team on 10 Mar 2024
Thank you Maggie for taking the time to leave us a review. It’s so encouraging to hear back from happy clients!

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Casa Oxa's Team on 18 Feb 2024
Thank you Johnny so much for giving us a 5-star review. We hope to see you again at Casa Oxa Hotel.

10/10 Excellent

Claudia, Longwood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just love this hotel. The ladies at reception are super-nice. The hotel is well appointed in a great location. I strongly recommend it
Stayed 2 nights in Feb 2024
Response from Casa Oxa's Team on 14 Feb 2024
Claudia, Your review made our staff day! We’re so glad you had a good stay and experience with us! We hope to see you again at Casa Oxa Hotel.

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was wonderful including the staff who very helpful while provided excellent service to any question. Location is great. Not to mention they served a healthy breakfast. 😁
Stayed 2 nights in Jan 2024
Response from Casa Oxa Team on 4 Feb 2024
Hello Joseph!Your review made our staff day! We’re so glad you had a good stay and experience with us! We hope to see you again at Casa Oxa Hotel.

10/10 Excellent

Claudia, Longwood

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. I would definitely come back. Very clean, the ladies at reception are very nice. Close to downtown.
Stayed 3 nights in Jan 2024
Response from Casa Oxa's Team on 2 Feb 2024
Dear Claudia.It’s so wonderful to hear that you felt valued and caredfor by our staff. I'll pass along the kind words and let them know that they’re doing a great job.We hope to see you again at Casa Oxa Hotel.

10/10 Excellent

Roberto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Nov 2023
Response from Casa Oxa's Team on 28 Nov 2023
Muchas gracias Roberto por darnos una reseña de 5 estrellas.Esperamos volver a verte pronto en Casa Oxa Hotel.

10/10 Excellent

Emma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fantastic (very helpful with local recommendations and organization of a driver for a day-trip), rooms/ hotel were even better than depicted in the photos (quiet, clean, great condition). Location is fantastic also - convenient to get to and walking distance to everything in the historic centre.
Response from Casa Oxa's Team on 14 Feb 2024
It is a pleasure to hear such kind words from you, Emma. Thank you for sharing your experience with us at Casa Oxa Hotel and with more travelers.

10/10 Excellent

Guillermo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place with a good location
Stayed 1 night in Nov 2023
Response from Casa Oxa Hotel on 6 Nov 2023
Guillermo, nos alegra mucho saber que le ha encantado la ubicación del hotel. Gracias por tu comentario, esperamos volver a verte pronto en Casa Oxa Hotel.

10/10 Excellent

Daniela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this hotel. Beautiful clean and very close to town. Staff were very nice and helpful would recommend this hotel to everyone.
Response from Casa Oxa Team on 5 Nov 2023
Hi! It is a pleasure to hear such kind words from you, Daniela Thank you for sharing your experience with us at Casa Oxa Hotel and with other travelers

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel tranquilo, limpio, cuidado, bien ubicado y con excelente servicio.
Stayed 1 night in Oct 2023
Response from Casa Oxa Hotel on 27 Oct 2023
¡Wow Jose! Muchas gracias por compartir tu increíble experiencia aquí con nosotros.

10/10 Excellent

socorro

Liked: Cleanliness, staff & service
Excelente servicio, muy serviciales, muy amables... el lugar tiene una vibra de gran tranquilidad. Lo ame!
Stayed 3 nights in Sep 2023
Response from Casa Oxa Team on 11 Sept 2023
Hola Socorro!Un placer escuchar tu grata experiencia, gracias por compartirla con Casa Oxa Hotel y con más viajeros.

10/10 Excellent

Yolanda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
It was a great place to stay, the service was outstanding, attention to detail, very friendly and helpful. Quiet nights, comfortable bed, very good shower, and the complimentary breakfast was delicious, healthy with a very personal touch.
Stayed 2 nights in Aug 2023
Response from Casa Oxa's Team on 22 Aug 2023
Thank you Yolanda! we greatly appreciate your words, it was a pleasure to have you with us. We hope to see you again!

10/10 Excellent

Juan

Stayed 1 night in Jul 2023
Response from Casa Oxa Team on 29 Jul 2023
Un placer saber de tu grata experiencia, gracias por compartirla con@casaoxahotel y con más viajeros.

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 ⭐️
Excelente Hotel boutique en el Corazón Histórico cerca de todo y el Staff Dulce, Andrés Muy atentos a todo, la habitación muy limpia y con todos los detalles bien cuidados.
Stayed 3 nights in Jun 2023
Response from Equipo Casa Oxa Hotel on 13 Jun 2023
Gracias Mauricio por tu Revew! Que bueno que te ha gustado la atención de @casaoxahotel. Esperamos verte pronto de nuevo por aquí

10/10 Excellent

Christina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This place was even cuter than the photos. The staff was so friendly and accommodating. The breakfast in the mornings was fantastic. Would definitely recommend this hotel and I will stay again when visiting Queretaro
Stayed 2 nights in May 2023
Response from Casa Oxa Hotel Team on 30 May 2023
Thank You Christina for staying at Casa Oxa Hotel, we will always do our best to make your stay in Querétaro the best. Hope to see you soon.

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great and very attentive
Stayed 2 nights in May 2023
Response from CasaOxaHotel Team on 26 May 2023
Thank you Mark, always trying to give great service to our guests!

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Wonderful owners and management
Response from Casa Oxa Team on 21 May 2023
Kayla! Thank you for your feedback we love having great guests like you guys! Thank you for recognize the Casa Oxa team effort, we will always try our best to give you the best service we can. Hope to see you soon again at @casaoxahotel.

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully designed, brand new boutique hotel on a quiet street in the historic center. Gorgeous, bright rooms with the most comfortable bed and luxe linens. I only stayed one night but was treated so well by Dulce at the front desk, who gave me the best dining and site seeing recommendations and helped me book transportation to the QRO airport. It’s such a lovely city with few US tourists, so a great place to visit and practice your Spanish! A very elegant city that I hope to visit again for longer. I would definitely stay at Casa Oxa again and hope they add a breakfast service, although coffee machine in rooms was definitely appreciated. They also have bikes though I didn’t have time to take advantage/ this time:)
Stayed 1 night in Feb 2023
Response from Casa Oxa Hotel team on 1 Apr 2023
Chris! Thank you for choosing Casa Oxa hotel! Please come back soon

10/10 Excellent

Yesica Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente opción para hospedarse, me encantó el lugar y el servicio, espero volver pronto.
Stayed 1 night in May 2024
Response from Hotel Casa Oxa on 13 May 2024
Querida Yesica, ¡Su comentario nos ha alegrado el día! ¡Estamos muy contentos de que haya tenido una buena estancia y experiencia con nosotros! Esperamos verte pronto de nuevo en Casa Oxa Hotel.

10/10 Excellent

Alfredo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel. Se descansa muy bien, tiene buena cama y amenidades. Lo recomiendo
Stayed 2 nights in May 2024
Response from Hotel Casa Oxa on 10 May 2024
Muchas gracias Alfredo! Estamos muy felices que hayas disfrutado de tu estancia con nosotros. Gracias por dejarnos tu comentario. ¡Los esperamos pronto!

10/10 Excellent

Indalecio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Hotel Casa Oxa on 7 May 2024
Muchas gracias Indalecio por darnos una reseña de 5 estrellas. Esperamos volver a verte pronto en Casa Oxa Hotel.

10/10 Excellent

Marcela A.

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente opciòn, el personal siempre es muy atento y el lugar es muy lindo y acogedor.
Stayed 1 night in Apr 2024
Response from Hotel Casa Oxa on 2 May 2024
Marcela, gracias por tomarte la molestia de dejarnos un comentario. Es muy alentador recibir noticias de clientes satisfechos.

10/10 Excellent

Maria Montserrat

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente atención
Stayed 1 night in Apr 2024
Response from Hotel Casa Oxa on 29 Apr 2024
Muchas gracias Maria por dejarnos tu comentario. Los esperamos en Casa Oxa para su próxima visita en la ciudad.

4/10 Poor

Óscar Armando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 4 nights in Mar 2024
Response from Casa Oxa Hotel on 9 May 2024
Muchas gracias por haberte hospedado con nosotros, y que todo te haya parecido excelente.

10/10 Excellent

Alexa

Liked: Cleanliness, staff & service, property conditions & facilities
El lugar es muy bonito, limpio y seguro. El personal es muy amable y atento. Recomiendo bastante hospedarse en este lugar
Stayed 2 nights in Mar 2024
Response from Casa Oxa Hotel on 1 Apr 2024
Querida Alexa ¡Su comentario nos ha alegrado el día! ¡Estamos muy contentos de que haya tenido una buena estancia y experiencia con nosotros! Esperamos verte pronto de nuevo en Casa Oxa Hotel.

10/10 Excellent

Claudia, Longwood

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a woman traveling alone, this is a beautiful, safe hotel.
Stayed 2 nights in Mar 2024
Response from Casa Oxa's Team on 9 Mar 2024
Hello!It is a pleasure to hear such kind words from you, Claudia. Thank you for sharing your experience with us at Casa Oxa Hotel and with more travelers.

10/10 Excellent

María

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un espacio ideal para descansar y desconectarte del estres .
Stayed 9 nights in Jan 2024
Response from Casa Oxa Hotel on 2 Feb 2024
Quedia María. Un placer escuchar tu grata experiencia, gracias por compartirla con Casa Oxa Hotel y con más viajeros

10/10 Excellent

ALICIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Casa Oxa's Team on 31 Jan 2024
Alicia, ¡Su comentario nos ha alegrado el día! ¡Estamos muy contentos de que haya tenido una buena estancia y experiencia con nosotros! Esperamos verte pronto de nuevo en Casa Oxa Hotel.

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Este lugar es un excelente opcion para conocer Queretaro! Cuidan cada uno de los detalles para hacerte pasar una noche increible. La habitacion, impecable, comoda y limpia. Ademas de tener un excelente diseño. Si estas con tu pareja es un buen lugar para pasar unos dias increibles.
Stayed 1 night in Jan 2024
Response from Casa Oxa Hotel on 29 Jan 2024
¡Wow Jose! Muchas gracias por compartir tu increíble experiencia aquí en Casa Oxa Hotel. Esperamos verlos de vuelta en la ciudad.

10/10 Excellent

Genaro Alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Casa Oxa Hotel on 14 Jan 2024
Muchas gracias Genaro por darnos una reseña de 5 estrellas.Esperamos volver a verte pronto en Casa Oxa Hotel.Buen día!

10/10 Excellent

Alejandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena experiencia
Muy buena experiencia, fueron muy detallistas con nosotros y con nuestro perrito, te hacen sentir como en casa. Además que el hotel muy lindo.
Stayed 2 nights in Dec 2023
Response from Casa Oxa's Team on 31 Dec 2023
¡Su comentario nos ha alegrado el día! ¡Estamos muycontentos de que haya tenido una buena estancia y experiencia con nosotros, y con gusto recibiremos de nuevo a Honorio! Esperamos verte pronto de nuevo en Casa Oxa Hotel.

10/10 Excellent

Elizabeth

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Casa Oxa Team on 10 Dec 2023
Hola!Muchas gracias Elizabeth por darnos una reseña de 5 estrellas.Esperamos volver a verte pronto en Casa Oxa Hotel.Que tengas un excelente día!

10/10 Excellent

Marcela A.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es muy linda, queda justo en el centro, la atención siempre es de lo mejor.
Stayed 1 night in Dec 2023
Response from Casa Oxa Hotel on 8 Dec 2023
Su comentario nos ha alegrado el día! ¡Estamos muycontentos de que haya tenido una buena estancia y experiencia con nosotros!Esperamos verte pronto de nuevo en Casa Oxa Hotel.

10/10 Excellent

Erick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Casa Oxa Hotel on 4 Dec 2023
Muchas gracias Erick por darnos una reseña de 10 sobre 10. Esperamos volver a verte pronto en Casa Oxa Hote

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Casa Oxa Hotel on 20 Nov 2023
Muchas gracias Elsa por darnos una reseña de 5 estrellas.Esperamos volver a verte pronto en Casa Oxa Hotel.

10/10 Excellent

Ignacio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien, quizas el problema es el estacionamiento que esta a 10 mins a pie
Stayed 1 night in Nov 2023
Response from Casa Oxa Team on 15 Nov 2023
Hola Ignacio! Un placer escuchar tu grata experiencia, gracias por compartirla con Casa Oxa Hotel y con más viajeros. Efectivamente, por nuestra privilegiada ubicación en el centro histórico de Querétaro, no contamos con estacionamiento propio, pero el estacionamiento con el que tenemos convenio está ubicado a 300 mtr. Esperamos verte pronto en Hotel Casa Oxa.

8/10 Good

Héctor Luciano

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo está muy bien, lo único q no favorece a este hotel es q no tiene estacionamiento y la calle donde se encuentra es muy estrecha y no hay manera d pararte siquiera a bajar las maletas x q interrumpes el tráfico… si llega a ser un problema pero el hotel como tal vale mucho la pena
Stayed 2 nights in Oct 2023
Response from Casa Oxa Hotel on 30 Oct 2023
Hola Hector.Muchas gracias por tu comentario. Por nuestra privilegiada ubicación en el centro histórico de Querétaro, contamos con un espacio frente a nuestra propiedad donde pueden cargar y descargar maletas los huéspedes. Esperamos verte pronto en Hotel Casa Oxa

10/10 Excellent

Vaneira

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Snack matutino casero , magnifico wifi, Atencion de clase mundial . Muchas felicidades
Response from Casa Oxa Hotel on 22 Oct 2023
¡Su comentario nos ha alegrado el día! ¡Estamos muycontentos de que haya tenido una buena estancia y experiencia con nosotros!Esperamos verte pronto de nuevo

10/10 Excellent

Marcela A.

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Casa Oxa Team on 11 Oct 2023
Hola! Muchas gracias Marcela por darnos una reseña de 5 estrellas.Esperamos volver a verte pronto en Casa Oxa Hotel.

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente opción
El hotel está hermoso lleno de detalles, la dueña excelente anfitriona, el desayuno ideal para empezar el día, el café delicioso hecho en el momento. La ubicación muy buena. Tuve un contratiempo médico y me apoyaron en lo necesario. Volvería definitivamente así que lo recomiendo mucho !
Stayed 5 nights in Sep 2023
Response from Casa Oxa Hotel on 2 Oct 2023
Un placer escuchar tu grata experiencia, gracias por compartirla con Casa Oxa Hotel y con más viajeros.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Casa Oxa Team on 27 Sept 2023
Hola! Buen día!Muchas gracias por darnos un review tan bueno! .Esperamos volver a verte pronto en Casa Oxa Hotel.

10/10 Excellent

VICTOR MANUEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio
Todo bien, desde la recepción hasta los servicios
Stayed 1 night in Sep 2023
Response from Casa Oxa Team on 27 Sept 2023
Hola! Muy buen día Victor!Es maravilloso saber que te has sentido valorado y atendido por nuestro personal. Les transmitiremos tu comentario y les haremos saber que están haciendo un gran trabajo.Hasta pronto!

10/10 Excellent

GABRIELA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Equipo CASA OXA Hotel on 23 Sept 2023
Muchas gracias Gabriela por darnos una reseña de 10. Esperamos volver a verte pronto en Casa Oxa Hotel.

10/10 Excellent

Maritza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Súper limpio
El hotel es perfecto. Extraordinariamente limpio y sin ningún ruido. Los detalles te hacen sentir súper cómodo. Tomen en cuenta que el estacionamiento tiene costo extra y se encuentra a dos cuadras caminando. Huele muy rico 😋
Stayed 1 night in Sep 2023
Response from Casa Oxa Team on 18 Sept 2023
Hola Maritza! Un placer escuchar tu grata experiencia, gracias por compartirla con Casa Oxa Hotel y con más viajeros.Será muy agradable recibirte otra vez! Hasta pronto!

8/10 Good

juan carlos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso lugar. Limpio. Céntrico. Bien limpio
Stayed 2 nights in Aug 2023
Response from Juan Carlos on 6 Sept 2023
¡Gracias Juan! Nos encanta que te encante y ojalá podamos tenerte de nuevo con nosotros muy pronto!