Ratings based on 510 Verified Reviews

4.3 out of 5
90% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5out of 5
by A verified traveller

This traveller left a rating score only Posted 06-Dec-2016 on Hotels
5out of 5
Recommended
for Everyone
by A verified traveller

Overall a nice place to stay. It's modern.

Posted 20-Aug-2016 on Orbitz
Stayed there 6 days. Very comfortable bed, clean and great staff.
4out of 5
by Amado from San Antonio

good for business

Posted 20-May-2016 on Hotels
Good overall
5out of 5
by Israel

This traveller left a rating score only Posted 12-Mar-2016 on Hotels
4out of 5
by A verified traveller

This traveller left a rating score only Posted 26-Feb-2016 on Hotels
5out of 5
by makoto

This traveller left a rating score only Posted 15-Dec-2015 on Hotels
5out of 5
Recommended
for Everyone
by A verified traveller from California

Outstanding

Posted 14-Nov-2015
Pros: I loved everything and price
Cons: Nothing- Everything perfect
Location: I did not do to much sight seeing but close to downtown
Wonderful staff; clean large rooms. Excellent restaurant. Great location. Nice shuttle ride to airport No charge. Akways gave me free bottle water.
1out of 5
by DAFNE P.

My grandmother is sick.... no hot water in the room!!!!

Posted 20-Sep-2015 on Orbitz
The staff didnt fix the hot water ub the room. The manager the same way i am really angry.
5out of 5
by Gabriela from Omaha, NE

Excellent and affordable stay in Queretaro!

Posted 19-Sep-2015 on Hotels
Wonderful stay! Great service and excellent hotel! Rooms are comfortable and clean! Will definitely come back again!
5out of 5
Recommended
for Everyone
by A verified traveller from Mexico City

Posted 19-Aug-2015
Cons: The only detail that could be improved is a better exhaust fan in the bathroom.
Nice hotel and very fairly priced. I got a room on the fifth floor with a great view to the city. The staff were all very friendly and relaxed. Would definitely visit them again if i need to go back to Queretaro.