Title: Novotel Queenstown Lakeside Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Novotel Queenstown Lakeside Family-friendly hotel with fitness centre and 24-hour front desk ![View from room](https://images.trvl-media.com/lodging/1000000/920000/911600/911529/97c9e527.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Private spa tub](https://images.trvl-media.com/lodging/1000000/920000/911600/911529/34c4e5d6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/920000/911600/911529/e5040e6a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Concierge desk](https://images.trvl-media.com/lodging/1000000/920000/911600/911529/d4225d79.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/920000/911600/911529/530a6892.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies In the heart of Queenstown City Centre, Novotel Queenstown Lakeside offers an upscale eco-certified haven. Enjoy a rejuvenating soak in the spa tub, then savor breakfast at Elements or grab a drink at the bar. Cycling enthusiasts will love exploring nearby trails while others can unwind in the garden or stay active with gym access and bike rentals. 8.8 Excellent ## Popular amenities - - - Bar - Hot tub - Room service - 24/7 front desk £139 includes taxes & fees 24 Oct - 25 Oct ## Room options ### Check availability for these dates Tonight [Oct 15 - Oct 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=911529&PinnedHotelID=911529&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=911529&PinnedHotelID=911529&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 16 - Oct 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=911529&PinnedHotelID=911529&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=911529&PinnedHotelID=911529&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=911529&PinnedHotelID=911529&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=911529&PinnedHotelID=911529&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=911529&PinnedHotelID=911529&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=911529&PinnedHotelID=911529&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/920000/911600/911529/def4e6d3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, 2 Double Beds, Lakeside 8.2 Very good 10 reviews ### Highlights Balcony or patio Air conditioning Connecting rooms available Free cots/infant beds LCD TV Pillow menu Private bathroom Bathrobes - 280 sq ft - Partial lake view - Sleeps 4 - 2 Double Beds ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/920000/911600/911529/def4e6d3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 8.8 Excellent 21 reviews ### Highlights Balcony or patio Air conditioning Connecting rooms available Free cots/infant beds LCD TV Pillow menu Hairdryer Private bathroom - 280 sq ft - Sleeps 2 - 1 King Bed ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/920000/911600/911529/def4e6d3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed 7.4 Good 9 reviews ### Highlights Balcony or patio Air conditioning Connecting rooms available Free cots/infant beds LCD TV Pillow menu Hairdryer Private bathroom - 291 sq ft - Sleeps 2 - 1 Queen Bed ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/920000/911600/911529/17e723b6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 8.4 Very good 18 reviews ### Highlights Balcony or patio Air conditioning Connecting rooms available Free cots/infant beds LCD TV Pillow menu Hairdryer Private bathroom - 291 sq ft - Mountain view - Sleeps 2 - 1 King Bed ![Standard Double Room, 2 Double Beds | Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/920000/911600/911529/156a24f9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 2 Double Beds 8.4 Very good 24 reviews ### Highlights Balcony or patio Air conditioning Connecting rooms available Free cots/infant beds LCD TV Pillow menu Hairdryer Private bathroom - 291 sq ft - Mountain view - Sleeps 4 - 2 Double Beds ![Standard Double Room, 2 Double Beds | Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/920000/911600/911529/27613f92.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 2 Double Beds 8.8 Excellent 57 reviews ### Highlights Balcony or patio Air conditioning Connecting rooms available Free cots/infant beds LCD TV Pillow menu Hairdryer Private bathroom - 280 sq ft - Sleeps 4 - 2 Double Beds ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/920000/911600/911529/def4e6d3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Lakeside 9.2 Wonderful 7 reviews ### Highlights Balcony or patio Air conditioning Connecting rooms available Free cots/infant beds LCD TV Pillow menu Private bathroom Bathrobes - 280 sq ft - Partial lake view - Sleeps 2 - 1 King Bed ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/43000000/42010000/42004700/42004669/9fdcc597.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express & Suites Queenstown by IHG Queenstown City Centre - Breakfast included - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 1,007 reviews £135 includes taxes & fees 28 Oct - 29 Oct [](https://www.expedia.co.uk/Queenstown-Hotels-Holiday-Inn-Express-Suites.h42004669.Hotel-Information?chkin=2025-10-28&chkout=2025-10-29&rm1=a2®ionId=180018&destination=Queenstown&destType=MARKET&latLong=-45.031799,168.659088&searchId=6a7e21ab-ca72-4566-a846-ba78f2b12d88&top_cur=GBP) Ad ![Interior entrance](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/670000/662900/662860/9866dd3c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Swiss-Belresort Coronet Peak Arthur's Point - Pet-friendly - Parking included - Free WiFi - Restaurant 8.0 Very good 485 reviews £73 includes taxes & fees 17 Oct - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FQueenstown-Hotels-Novotel-Queenstown-Lakeside.h911529.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FQueenstown-Hotels-Novotel-Queenstown-Lakeside.h911529.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-45.03357%2C168.66197&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Sj9I7t2irqTZB6TM_g_KhmjH4Nw=) Corner of Earl and Marine Parade, Queenstown, 9348 #### What's nearby - Queenstown Mall - 2 min walk - 0.1 miles - Queenstown Beach - 2 min walk - 0.1 miles - Queenstown Gardens - 3 min walk - 0.2 miles - TSS Earnslaw Steamship - 5 min walk - 0.3 miles - Skyline Queenstown - 10 min walk - 0.6 miles #### Getting around - Queenstown (ZQN-Queenstown Intl.) - 13 min drive #### Restaurants - ‪Cookie Time - ‬3 min walk - ‪Eichardt's Private Hotel - ‬2 min walk - ‪Novotel Queenstown Lakeside - ‬2 min walk - ‪Elements Restaurant - ‬1 min walk - ‪The Bathhouse Tapas Bar & Restaurant - ‬1 min walk ## About this property ### Novotel Queenstown Lakeside Upscale eco-certified hotel located in Queenstown City Centre A garden, dry cleaning/laundry services and a bar are just a few of the amenities provided at Novotel Queenstown Lakeside. Adventurous travellers may like the cycling at this hotel. For some rest and relaxation, visit the hot tub. The on-site restaurant, Elements, offers breakfast, dinner and children's meals. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as a gym and a business centre. Other perks at this hotel include: - Buffet breakfast (surcharge), bike hire and valet parking (surcharge) - An electric car charging station, express check-out and express check-in - Babysitting (surcharge), a lift and concierge services - Guest reviews say great things the breakfast, helpful staff and location Room features All 273 rooms boast comforts, such as 24-hour room service and pillow menus, as well as perks, such as laptop-compatible safes and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property. More conveniences in all rooms include: - Childcare services and free infant beds - Recycling, LED light bulbs and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and showers - 21-inch LCD TVs with streaming services and satellite channels - Balconies or patios, daily housekeeping and desks ### Awards and affiliations Eco-certified property This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy. ## Similar properties ![Front of property – evening/night](https://images.trvl-media.com/lodging/38000000/37410000/37408100/37408030/2afec57f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ramada by Wyndham Queenstown Central Queenstown City Centre - Free WiFi - Restaurant - Air conditioning - Gym 8.8 Excellent 1,013 reviews £104 includes taxes & fees 17 Oct - 18 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=37408030&PinnedHotelID=37408030&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/43000000/42010000/42004700/42004669/9fdcc597.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express & Suites Queenstown by IHG Queenstown City Centre - 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MGallery Queenstown City Centre - Hot tub - Free WiFi - Restaurant - Gym 9.0 Wonderful 1,004 reviews £161 includes taxes & fees 22 Oct - 23 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=525192&PinnedHotelID=525192&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast and dinner served](https://images.trvl-media.com/lodging/5000000/4270000/4268300/4268206/a9c7c485.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Queenstown Resort & Spa Kawarau Falls - Pool - Hot tub - Spa - Free WiFi 8.6 Excellent 1,004 reviews £116 includes taxes & fees 26 Oct - 27 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=4268206&PinnedHotelID=4268206&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Offsite parking available (NZD 45 per night); discounts available - Ski shuttle nearby - Valet parking on site (NZD 50 per night; includes in/out privileges) - Limited on-site parking ### Food and drink - Daily buffet breakfast available 6 AM to 10:30 AM for a fee: NZD 37 per person - A bar/lounge - A restaurant ### Restaurants on site - Elements ### Things to do - Bicycle rentals - Bicycle storage - Gym - Hot tub - Ski passes - Ski storage - TV in common areas ### Family friendly - In-room babysitting - In-room cot - Laundry facilities ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Business services - 646 square feet of conference space - Business centre - Meeting room ### Outdoors - Garden - In a regional park - In the mountains - On a lake - Picnic area - Vegetable garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) ### More - 1 building - 4 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 1987 - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas (fines apply) - Eco-friendly cleaning products used - Local artist showcase - Local culture and ecosystem education - Locally-owned and organised tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Bedsheets provided - Free cot - Pillow menu ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Shower/bathtub combination - Towels provided ### Entertainment - 21-inch LCD TV with satellite channels - Streaming services ### Food and drink - 24-hour room service - Minibar ### More - Air conditioning (climate-controlled) - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Connecting rooms available - Desk - Eco-friendly toiletries - Free daily newspapers - Iron/ironing board - Laptop-compatible safe - LED lighting - Phone - Recycling - Water-efficient showers ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: 5:30 AM Early check-in subject to availability An early check-in fee will be charged Express check-in available Minimum check-in age - 18 ### Check-out Check-out before 11 AM Contactless check-out Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions The property charges 2 per cent for credit card payments Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: NZD 100 per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately NZD 37 per person - Valet parking fee: NZD 50 per night (in/out privileges) - Nearby parking fee: NZD 45 per night (164 ft away) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Credit card charges are subject to a surcharge of 2 per cent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash Cashless transactions are available This property uses eco-friendly cleaning products Safety features at this property include a smoke detector and window guards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand. ### Property is also known as Lakeside Novotel Lakeside Novotel Queenstown Novotel Lakeside Novotel Lakeside Hotel Novotel Lakeside Hotel Queenstown Novotel Lakeside Queenstown Novotel Queenstown Novotel Queenstown Lakeside Queenstown Lakeside Queenstown Novotel Novotel Gardens Queenstown Novotel Queenstown Lakeside Hotel Queenstown Novotel Queenstown Lakeside Hotel Novotel Queenstown Lakeside Hotel Novotel Queenstown Lakeside Queenstown Novotel Queenstown Lakeside Hotel Queenstown ## Frequently asked questions ### Is Novotel Queenstown Lakeside pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Novotel Queenstown Lakeside? > As of 15 Oct 2025, prices found for a 1-night stay for 2 adults at Novotel Queenstown Lakeside on 24 Oct 2025 start from £139.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Queenstown-Hotels-Novotel-Queenstown-Lakeside.h911529.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Novotel Queenstown Lakeside? > Valet parking is available for NZD 50 per night. Limited spots are available. ### What time is check-in at Novotel Queenstown Lakeside? > Check-in start time: 2 PM; check-in end time: 5:30 AM. A fee applies for early check-in (subject to availability). ### What time is check-out at Novotel Queenstown Lakeside? > Checkout is at 11 AM. Late checkout is available for a fee (subject to availability). ### Where is Novotel Queenstown Lakeside located? > This family-friendly Queenstown hotel is located on a lake, steps away from Williams Cottage, Queenstown Gardens and Queenstown Beach. Lake Wakatipu and Church of St Peters are just steps away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Novotel Queenstown Lakeside Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 9.4 Location ### 9.2 Staff & service ### 8.6 Eco-friendliness ### 8.2 Property conditions & facilities 10 - Excellent 539 8 - Good 314 6 - Okay 112 4 - Poor 23 2 - Terrible 21 ### 8/10 Good #### Carl 3 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel in a great location. ##### Carl Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Shane 29 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location is exceptional, right next to the lake and Queenstown Gardens. A short walk to town, and our room had the most amazing view. Cannot wait to return. ##### Shane Stayed 7 nights in Sep 2025 ### 10/10 Excellent #### michael 21 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, close to the lake and town. ![](https://a.travel-assets.com/ugc/hotel-reviews/f71b3c0d-770a-494e-a660-858f8f0348c4-1755758285009.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c6a00817-ff8f-413f-8ff3-dc2d60186737-1755758284886.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### michael Stayed 3 nights in Aug 2025 ### 8/10 Good #### Deborah 15 Sept 2025 Liked: Cleanliness, staff & service Terrific staff super friendly and helpful ##### Deborah Stayed 2 nights in Sep 2025 ### 8/10 Good #### Shane 22 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay with your family, laundry rooms (2-either side of building- inside) Great buffet breakfast, great bar area. ![](https://a.travel-assets.com/ugc/hotel-reviews/74f595f8-a891-4b70-839a-581b42a826e8-1755906573542.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5349997b-1a7a-4b2e-9f30-b772eb8f0b77-1755906573035.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4fb0e80b-6fe9-4317-aea9-af7b952c135a-1755906573291.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0a7a4b59-0691-4c51-80cf-7ba4b7e5a824-1755906573106.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Shane Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### David 1 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities It was excellent. ##### David Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Roxanne 13 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I love the mountain view from our room. ##### Roxanne Stayed 1 night in Sep 2025 ### 10/10 Excellent #### MING ANN 30 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Pretty decent hotel although the decor was bit old and dated, but very safe, clean and convenient area ##### MING ANN Stayed 8 nights in Aug 2025 ### 10/10 Excellent #### Brooke 3 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice large bed, tidy room with great amenities. Close walking distance to town & lake. Would happily stay again ![](https://a.travel-assets.com/ugc/hotel-reviews/00d5207c-170e-4a57-b89b-dd308b5e9dac-1756924459576.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Brooke Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Davin 18 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great all round ##### Davin Stayed 1 night in Sep 2025 ### 8/10 Good #### Neil 30 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The Novotel Lakeside's best feature is its location - the easy access to the many restaurants and bars is perfect. The rooms are small and dated but clean. Parking is a nightmare - I'd suggest paying for valet but book in advance. The area around the hotel is as safe as anywhere in the world. ##### Neil Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### RAMESH MOHAN 21 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Location, room is comfy, service was wonderful, breakfast was excellent ##### RAMESH MOHAN Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Emma 9 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Location is great, friendly staff, nice amenities ##### Emma Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Chris 27 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely hotel, location amazing, have stayed at Novotel a couple of times now, love it!! ##### Chris Stayed 7 nights in Jun 2025 ### 6/10 Okay #### Jade 1 Sept 2025 Liked: Cleanliness, staff & service, amenities Great location but limited parking. Need to book the jacuzzi, very small and limited things indoors for kids. ##### Jade Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Gregory 3 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is in a great spot. Easy to walk to restaurants, cafes and shopping. Staff always accommodating if you needed anything. ##### Gregory Stayed 9 nights in Jul 2025 ### 8/10 Good #### Jessica 11 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Location We enjoyed our stay. It was very easy to get to the town center and walk around ##### Jessica Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Yue 22 Jul 2025 Liked: Staff & service, amenities, property conditions & facilities Hotel location is excellent, shops around there. The room is clean and well decorated ##### Yue Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Kaitlyn 10 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities There was an issue with the water at the hotel due to council works outside, meaning our check-in time was a little later and out of their control. Despite this, staff were attentive, helpful & called to inform us as soon as our room was available. Perfect spot for families with the big Queenstown playground just outside & the cherry blossom lined streets and sitting area outside were such a treat! Tidy & comfortable room for our family of 4. ![](https://a.travel-assets.com/ugc/hotel-reviews/cc229e73-5629-4a45-94de-edbaeb2322c1-1760139582272.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kaitlyn Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Tara 2 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice location easy to access the town and transport options. Right on the lake. My second time here. Still could do with and upgrade of the rooms slightly dated but clean and all you need when you’re only sleeping there between adventures. ##### Tara Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Scott 14 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great location in the heart of Queenstown great hotel ##### Scott Stayed 2 nights in Apr 2025 ### 8/10 Good #### Katherine 2 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The breakfast buffet is expensive and was not good at all. Also, the rooms are quite small. ##### Katherine Stayed 2 nights in Aug 2025 ### 2/10 Terrible #### Angelo Dela 11 Sept 2025 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service Theres is no free parking, the waiting period for check in are worst. The Restaurant staft are very slow. ##### Angelo Dela Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Mary 22 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing Hotel must stay Beautiful hotel right downtown Queenstown with stunning lake views. Highly recommended this hotel and staff was amazing and so friendly. ![](https://a.travel-assets.com/ugc/hotel-reviews/2e87d60d-bd43-4e88-8692-520d5a9d8428-1745310401114.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/dca9591f-60f6-4cb1-9cc3-4f4c1c4e1d13-1745310401065.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/741e33b0-7ef2-4a02-a459-72c76df6bdf6-1745310402204.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9bed47dc-4539-4dc6-974c-06a48fb3e6f6-1745310401844.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Mary Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Chris 23 Mar 2025 Liked: Staff & service, property conditions & facilities Wry nice rooms, great breakfast, lakeside and right in town. ##### Chris Stayed 2 nights in Mar 2025 ## Expedia's Latest Trends ### Hotels > [Hotels in Hastings](https://www.expedia.co.uk/Hastings-Hotels.d6047017.Travel-Guide-Hotels) > > [Hotel Bellevue San Lorenzo - Adults Only](https://www.expedia.co.uk/Malcesine-Hotels-Hotel-Bellevue-San-Lorenzo.h1342602.Hotel-Information) > > [B&B del Giglio Cefalu](https://www.expedia.co.uk/Cefalu-Hotels-BB-Del-Giglio-Cefalu.h37906523.Hotel-Information) > > [Hotels in Oldham](https://www.expedia.co.uk/Oldham-Hotels.d5653.Travel-Guide-Hotels) > > [Royal Ramblas](https://www.expedia.co.uk/Barcelona-Hotels-Royal-Ramblas.h5469.Hotel-Information) > > [Buswells Hotel](https://www.expedia.co.uk/Dublin-Hotels-Buswells-Hotel.h45680.Hotel-Information) > > [Hotels in Masca](https://www.expedia.co.uk/Masca-Hotels.d6281305.Travel-Guide-Hotels) > > [Four Points By Sheraton Nairobi Airport](https://www.expedia.co.uk/Nairobi-Hotels-Four-Points-By-Sheraton-Nairobi-Airport.h20852699.Hotel-Information) > > [Mandarin Oriental, Barcelona](https://www.expedia.co.uk/Barcelona-Hotels-Mandarin-Oriental.h3013270.Hotel-Information) > > [Beach Resorts & Hotels in Hurghada](https://www.expedia.co.uk/Hurghada-Hotels-Beach-Hotels.0-0-d1512-tBeachHotels.Travel-Guide-Filter-Hotels) > > [Holiday Inn Express Amsterdam - Sloterdijk Station by IHG](https://www.expedia.co.uk/Amsterdam-Hotels-Holiday-Inn-Express-Amsterdam-Sloterdijk-Station.h4674833.Hotel-Information) > > [Hotels near Port of Malaga](https://www.expedia.co.uk/Port-Of-Malaga-Hotels.0-l6220332-0.Travel-Guide-Filter-Hotels) > > [Hotels in Kraków](https://www.expedia.co.uk/Krakow-Hotels.d6035306.Travel-Guide-Hotels) > > [Bluestone On George](https://www.expedia.co.uk/Dunedin-Hotels-Bluestone-On-George.h4244576.Hotel-Information) ### Flights > [Flights from Inverness (INV) to Perth (PER)](https://www.expedia.co.uk/lp/flights/inv/per/inverness-to-perth) > > [Flights from Frankfurt (FRA) to Bristol (BRS)](https://www.expedia.co.uk/lp/flights/fra/brs/frankfurt-to-bristol) > > [Flights from Bristol (BRS) to Chantilly (IAD)](https://www.expedia.co.uk/lp/flights/brs/iad/bristol-to-washington) > > [EVA Airways](https://www.expedia.co.uk/EVA-Airways-Flights.cBR.Travel-Guide-Airlines) > > [Flights from Cardiff (CWL) to Malta (MLK)](https://www.expedia.co.uk/lp/flights/cwl/mlk/cardiff-to-malta) ### Cars > [Sixt Car Rentals In Stratford](https://www.expedia.co.uk/Sixt-Car-Rentals-In-Stratford.d6144705-c35.Car-Rental-Guide-Suppliers) ### Packages > [Bergen Holidays](https://www.expedia.co.uk/Bergen.d557.Holidays-City-Breaks) > > [Drewton's Farm Shop](https://www.expedia.co.uk/Drewtons-Farm-Shop-Brough.d553248621532494301.Attraction) > > [Piazza Vecchia](https://www.expedia.co.uk/Piazza-Vecchia-Citta-Alta.d6075088.Attraction) > > [Carcassonne Holidays](https://www.expedia.co.uk/Carcassonne.d6050702.Holidays-City-Breaks) > > [French Alps Holidays](https://www.expedia.co.uk/French-Alps.d3000655051.Holidays-City-Breaks) > > [Waldbühne](https://www.expedia.co.uk/Waldbuhne-Charlottenburg-Wilmersdorf.d6208331.Attraction) ### General > [Visit Trieste City Centre](https://www.expedia.co.uk/Trieste-Trieste-City-Centre.dx553248633938935381)