Get an overview of this hotelFamily-friendly Queenstown hotel in Queenstown City Centre with restaurant

Collecting Nectar Points

Popular property highlights

Free WiFi
Restaurant
Laundry facilities
Babysitting or childcare (surcharge)
24-hour front desk

Location

This family-friendly Queenstown hotel is located on a lake, just steps away from Williams Cottage and Church of St Peters. Queenstown Mall and Creative Queenstown Arts & Crafts Market are also within 5 minutes.

Hotel features

A restaurant, a fitness centre and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a spa tub, valet parking and 24-hour room service.

Room amenities

All 273 properties offer WiFi, balconies or patios and LCD TVs with satellite channels. Other amenities available to guests include 24-hour room service, high-speed (wired) Internet access (surcharge) and minibars.

Hotel Amenities

Hotel Amenities

Novotel Queenstown Lakeside features a spa tub and a fitness centre. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on-site and wireless Internet access is complimentary.

Event facilities measuring 646 square feet (60 square metres) include meeting rooms. This family-friendly hotel also offers tour or ticket assistance, multilingual staff and ski equipment storage. Limited on-site parking is available on a first-come, first-served basis (surcharge).

Novotel Queenstown Lakeside has designated areas for smoking.

  • Express check-in 
  • Picnic area 
  • Bar/lounge 
  • Designated smoking areas (fines apply) 
  • Ski passes available 
  • Elevator/lift 
  • Fitness facilities 
  • 24-hour front desk 
  • Porter/bellhop 
  • Restaurant 1 
  • Express check-out 
  • Year Built 1988 
  • Tours/ticket assistance 
  • Free WiFi 
  • Dry cleaning/laundry service 
  • Babysitting or childcare (surcharge) 
  • Valet parking (surcharge) 
  • Computer station 
  • Safe-deposit box at front desk 
  • Conference space size (meters) - 60 
  • Ski storage 
  • Luggage storage 
  • Offsite parking discounted rates available 
  • Breakfast available (surcharge) 
  • Concierge services 
  • Conference space size (feet) - 646 
  • Designated smoking areas 
  • Parking (limited spaces) 
  • Laundry facilities 
  • Spa tub 
  • Total number of rooms - 273 
  • Television in common areas 
  • One meeting room 
  • Number of floors - 4 
  • Number of buildings/towers - 1 
  • Garden 
  • Multilingual staff 
  • Free newspapers in lobby 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: ,

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge), Parking (limited spaces), Offsite parking discounted rates available

Room Amenities

  • Pay movies 
  • Balcony or patio 
  • Air conditioning 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Private bathroom 
  • Hair dryer 
  • Shower/tub combination 
  • Satellite TV service 
  • Iron/ironing board 
  • Desk 
  • In-room safe (laptop compatible) 
  • In-room climate control (air conditioning) 
  • Free newspaper 
  • Daily housekeeping 
  • Free toiletries 
  • Rollaway/extra beds (surcharge) 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • In-room childcare (surcharge) 
  • WiFi (surcharge) 
  • Wired Internet access (surcharge) 
  • Room service (24 hours) 
  • Pillow menu 
  • LCD TV 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.

Elements – This restaurant serves breakfast and dinner. A children's menu is available.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include a spa tub and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby 
  • Golfing nearby 
  • Parasailing nearby 
  • Rock climbing nearby 
  • Snowmobiling nearby 
  • Mountain biking nearby 
  • Snowshoeing nearby 
  • Skydiving nearby 
  • Downhill skiing nearby 
  • Cross-country skiing nearby 
  • Ziplining nearby 
  • Bicycle rentals nearby 
  • Rafting nearby 
  • Ecotours nearby 
  • Boat tours nearby 
  • Segway rental/tour nearby 
  • Ski lessons available nearby 
  • Ski equipment rental shops nearby 
  • Hiking/biking trails nearby 
  • Golf lessons available nearby 
  • Kayaking nearby 
  • Sailing nearby 
  • Scooter/moped rentals nearby 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-in time ends at 5:30 AM

Minimum check-in age is 18

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD TBA.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Additional policies and fees may apply when booking more than 3 rooms. For more details, please contact the office using the information on the reservation confirmation received after booking.

Fees

You'll be asked to pay the following charges at the property:
  • Deposit: NZD100 per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.
  • Fee for buffet breakfast: NZD33.00 for adults and NZD17.50 for children (approximately)
  • Fee for in-room wireless Internet: NZD 10 per night (rates may vary)
  • Fee for in-room wired Internet: NZD 10 per night (rates may vary)
  • Valet parking fee: NZD22.00 per night (in/out privileges)
  • An early check-in fee will be charged
  • A late check-out fee will be charged
  • Rollaway beds are available for an additional fee
  • On-site credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Novotel Queenstown Lakeside Hotel
  • Novotel Lakeside Hotel
  • Novotel Queenstown Lakeside
  • Novotel Lakeside
  • Queenstown Novotel
  • Novotel Queenstown Lakeside Hotel Queenstown
  • Novotel Gardens Queenstown

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Up to 2 children aged 16 years old and younger stay for free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 stars.


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