Crowne Plaza Hotel Queenstown by IHG

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Luxury
4.5 star property
9.0

Wonderful

Luxury hotel located in Queenstown City Centre

At Crowne Plaza Hotel Queenstown by IHG, you can look forward to a garden, dry cleaning/laundry services and car hire on-site. Be sure to enjoy children's meals at the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is £199
includes taxes & fees
1 Nov - 2 Nov

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 2 Queen Beds, Balcony, Mountain View

A hotel room with two beds, a desk, a chair, and a TV.

Standard Room, 2 Queen Beds, Balcony, Mountain View

8.6 out of 10
Excellent
(15 reviews)
  • Mountain view
  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Balcony, Mountain View

A hotel room with a bed, desk, chair, and a small table with a lamp.

Standard Room, 1 King Bed, Balcony, Mountain View

7.6 out of 10
Good
(5 reviews)
  • Mountain view
  • 356 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Balcony, Lake View

A hotel room with two beds, a desk, a chair, a TV, and a view of a lake.

Standard Room, 2 Queen Beds, Balcony, Lake View

8.6 out of 10
Excellent
(17 reviews)
  • Lake view
  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with a view.

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(12 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room

A hotel room with a bed, desk, chair, TV, and artwork on the wall.

Standard Room

8.8 out of 10
Excellent
(13 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom, Lake View

A hotel room with a large bed, a sofa, a chair, a TV, and a balcony with a view of mountains and a lake.

Suite, 1 Bedroom, Lake View

  • Lake view
  • 667 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Balcony

A hotel room with two beds, a desk, a chair, a TV, and a window with a view.

Standard Room, 2 Queen Beds, Balcony

8.4 out of 10
Very good
(9 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Balcony

A hotel room with a bed, desk, chair, TV, and artwork on the wall.

Standard Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(19 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible, Mountain View

A hotel room with a bed, desk, chair, TV, and a balcony with a view.

Standard Room, 1 King Bed, Accessible, Mountain View

8.8 out of 10
Excellent
(5 reviews)
  • Mountain view
  • 356 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Balcony, Lake View

A hotel room with a large bed, a desk, a red chair, and a TV.

Standard Room, 1 King Bed, Balcony, Lake View

9.2 out of 10
Wonderful
(27 reviews)
  • Lake view
  • 356 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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About the area

Located in Queenstown City Centre, a neighbourhood in Queenstown, Crowne Plaza Hotel Queenstown by IHG is in the mountains and on a lake. Toi o Tahuna and Off The Wall Gallery are cultural highlights, and some of the area's activities can be experienced at Fear Factory Queenstown and TSS Earnslaw Steamship. Queenstown Mini Golf and Kiwi Park are also worth visiting. Take in the nearby slopes with a ski shuttle, a ski area and skiing, or try out other outdoor activities such as ice skating. Visit our Queenstown travel guide
Map
93 Beach Street, Queenstown, Otago, 9300

What's nearby

  • A waterfront restaurant with outdoor seating overlooking a lake.
    Steamer Wharf
    1 min walk - 0.1 miles
  • A white steamboat with a red stripe and a chimney, sailing on a river surrounded by dense green forest.
    TSS Earnslaw Steamship
    2 min walk - 0.1 miles
  • A lakeside town with houses, trees, and mountains in the background.
    Queenstown Mall
    5 min walk - 0.3 miles
  • A town nestled between mountains and a large lake with several islands.
    Skyline Queenstown
    8 min walk - 0.5 miles
  • Skycity Queenstown Casino
    3 min walk - 0.2 miles

Getting around

  • Queenstown (ZQN-Queenstown Intl.)
    16 min drive

Restaurants

  • Fergburger
    4 min walk
  • Patagonia Chocolates
    3 min walk
  • Vudu Cafe & Larder
    4 min walk
  • Atlas Beer Cafe
    1 min walk
  • Finz
    1 min walk

About this property

Crowne Plaza Hotel Queenstown by IHG

  • Luxury hotel located in Queenstown City Centre
  • At Crowne Plaza Hotel Queenstown by IHG, you can look forward to a garden, dry cleaning/laundry services and car hire on-site. Be sure to enjoy children's meals at the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.
  • You'll also enjoy perks such as:
    • Buffet breakfast (surcharge), valet parking (surcharge) and babysitting (surcharge)
    • A water dispenser, luggage storage and smoke-free property
    • Tour/ticket information, a porter/bellboy and a 24-hour front desk
    • Guest reviews give top marks for the helpful staff and location
  • Room features
  • All 139 rooms include comforts, such as 24-hour room service and laptop-friendly workspaces, as well as perks, such as air conditioning and bathrobes.
  • Extra amenities include:
    • Bathrooms with hairdryers
    • LCD TVs with digital channels
    • Wardrobes/cupboards, free infant beds and electric kettles

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  • Air-conditioning
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Frequently asked questions

Is Crowne Plaza Hotel Queenstown by IHG pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Crowne Plaza Hotel Queenstown by IHG?

As of 25 Oct 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Hotel Queenstown by IHG on 1 Nov 2026 start from £199, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Crowne Plaza Hotel Queenstown by IHG?

Valet parking is available for NZD 38.00 per night. Limited spots are available.

What time is check-in at Crowne Plaza Hotel Queenstown by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Crowne Plaza Hotel Queenstown by IHG?

Checkout is at 11 AM.

Where is Crowne Plaza Hotel Queenstown by IHG located?

Located in Queenstown City Centre, this luxury hotel is steps away from SKYCITY Wharf Casino, Steamer Wharf and Lake Wakatipu. Creative Queenstown Arts & Crafts Market and TSS Earnslaw Steamship are just steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Crowne Plaza Hotel Queenstown by IHG Reviews

9.0

Wonderful

9.0

Cleanliness

9.8

Location

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 614 out of 1001 reviews
Rating 8 - Good. 265 out of 1001 reviews
Rating 6 - Okay. 72 out of 1001 reviews
Rating 4 - Poor. 27 out of 1001 reviews
Rating 2 - Terrible. 23 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location, breathtaking views. Welcomed by staff with a small gift. Staff was friendly and helpful. Room was clean, beds were comfortable. It was a perfect stay!
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The location is superb second to none
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to restaurants, nightlife and daily activities.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic experience! The staff was amazing and packed us convenient breakfast boxes on two early mornings, which was super helpful while traveling with our toddler. The room was wonderful, and the balcony offered a brilliant mix of nature and energy—gorgeous lake, mountain, and sunrise views paired with a lively street scene below. Perfect place to relax with a morning coffee
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walk to everything downtown. Views over the lake were amazing. Staff really helpful. Highly recommend.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and fantastic location.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location and greats staff with excellent service. Would highly recommend to anyone.
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good dining options
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room with excellent view. The shower pressure was poor and the temperature unstable, but otherwise all good
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , excellent hotel
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to everything. Staff were friendly and helpful. Breakfast buffet was very good with strong coffee. Highly recommend.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and a great location
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and wonderful location
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although a little dated, it was perfectly located for walking and exploring the town.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What we will remember most about our stay is not just the hotel itself, but the people who made us feel so welcome. Exceptional customer service can turn an ordinary trip into a memorable experience, and that's exactly what happened during our visit.
Stayed 7 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great. The hotel is conveniently located. Delicios food at their restaurant. The rooms need a makeover.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location by the harbour and shops. Balconies to sit and drink in the views.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great location. Easy checkin and helpful staff. Would stay again.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Great location, comfortable
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Location with a bus stop just in front of the hotel. Wonderful view of the lake. Staff are friendly and helpful.
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Love the room, view and the staff very courteous and helpful
View from my room
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Best located hotel. Stunning views. Breakfast was excellent. Staff exceptional service.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very great, and worked hard to accommodate us whenever we asked for anything.
Stayed 3 nights in Nov 2025