Search Hotels Near Purling Brook Falls, Springbrook

"The breakfast was nice, the rooms were large enough and the pool was lovely. The downside is that there are no lifts so we had to carry our luggage up and down the stairs for check-in/check-out. Other than that, we were happy with the resort."

"The rooms were nice and clean but the halls in the morning had a few dead bugs (roaches etc.) on the floor. We came back down the halls a couple of hours later and they were still there which was gross. We’ve stayed here before and liked it but the roaches this time gave me the creeps. They could have cleaned them up for the guests passing back and forth for breakfast etc. The included breakfast was decent. The rooms are great for the price. There is a pool which looked nice but we’ve never used it as it’s been cooler weather when we’ve stayed."

"If you wanted confirmation of the state of this joint take a look at the attached pic of the front door . You'd hope they are in the middle of refurbishments, but I fear there were little original "furbs" anyway. "Resort"! Really?! the ACCC would have a field day with that boast. The carpet in the corridor, on my level at least, was new and fresh but the paint work lacked a professional finish. Inside my unit, it was liveable but, well...meh. In particular, the minimal provision of crockery and cutlery was not properly cleaned, a small roach was caught between the glass and a picture in the living area ("not the little German ones!, they are impossible to kill", retorted a friend (she's right.....I have proof)), roach poo on a kitchen shelf and the old NOT-really-an-extra-large-double-bed-but-two-singles-put-together trick . Having said that, I slept OK and just used the place to sleep and shower and have a coffee. The price on Expedia Mobile was good Location is good. The front desk people were pleasant and efficient enough, parking is problematic though, with very limited space so I parked on the street out the front and that worked for me. It's non-metered 3P(between 9AM and 5PM) so you are safe from a ticket between 2pm and noon the next day."

"I've always enjoyed my stay here ... I love the proximity to Cavill Avenue and the beach ... just convenient ! Staff are good and the hotel itself has superb cleab amenities 😁"

"Yes"

"Clean room, central location and friendly staff. "

"Needs a soap holder or shelf in the shower"

"Lovely room but the customer service is very poor. The woman at reception when we checked was really rude. A simple question seemed to annoy her. The parking situation is a nightmare. We were stuck at the star boom gate for almost 20 minutes as they said we hadn’t paid, when we did. "

"Was there for 3 days and 2 nights room was not cleaned or made once, notified staff no action was taken poor service especially staying in the hotel."